HOTEL MANAGEMENT SYSTEM

PROBLEM STATEMENT

Introduction:

This project is HOTEL MANAGEMENT SYSTEM; the main aim of this project is

gives the customer view of the hotel. The customer needs in hotel are, enquiry

about rooms, reservation process, vacating process, canceling the reservation,

and the restaurant for food items.

In this project the first module gives the customer view for lodging. The customer needs enquiry for first process. So the enquiry process is shown in the project that works more effectively than the manual process. The next process of customer is reservation. This reservation is for may today or future, for this the reservation form can work more efficient than the manual process. This form also checks the rooms for reservation dates. It is interactive to the customer, if the rooms are not available it gives message and not allows reserving for that date.

The next process for the customer is vacating the room. For this he needs the total bills. Also he uses the restaurant for food that information also we need in the bill. The vacating form works for this information effectively. This form calculates the user bills of room and restaurant; it is minus by the advance. Shows the total bill he need to pay. The cancellation process is the next process of the customer. For this the cancellation form works effectively. The customers reserved for future needs the cancellation process. That time we need to calculate the refund amount from the advance. For this, this form works efficiently.

The next module gives the restaurant information for the customer. The customer gives order

from room and also spot order. For the room order and the spot order the customer having same

process, only one different is for the room order he need to select the id, and for the customer

order he need to enter the name. The last module is reports of the hotel management system. It is

having all details of the database.

In the hotel management system, the customer operations in lodging, enquiry,

reservation, vacating, and cancellation, and in restaurant orders from the

room, and customer spot orders are the operations.

Exiting system:

The existed system is in that hotel is manual working. Using this many problems can occur, for this

system they used some bill books. That time any customer came for enquiry or reservation they need to

check every reservation in the book, that is surly time wasting process. Also the man who is searching

also important, some times he may do some problems in the process. The same problems in restaurant

also possible, in the billing time wasting are possible to occur. Some drawbacks of this existed system

are

Time required to do manual work

Calculation is difficult

Security is low

Searching is difficult

Data entry is difficult

Need for computerization:

In order to escape from the disadvantages mentioned in the existing system,

the system need to computerize. In the computer system we can over come

these problems. In this system we can eliminate time wasting process. The

searching is very easy to do compare to the manual work. Also the

calculations is very is to do. Data entry is easier than the manual.

The main aim of this project is computerization of all customer needs. It is a

database system for creating a selective retrieved of information, for

subsequent analysis, manipulation and application.

The system has different modules for various activities. The various modules of the system are rooms

enquiry details, reservation details, cancellation details, vacating details, and restaurant information.

Implementation of this system requires the use of computers with most versatile system. Hence, this

software is developed on MS-Windows platform using Visual Basic 6.0.

This package if fully of menu-driven with pop-up menu being given wherever there is a need. It is very

simple in its creation and all the user-friendly facilities are provided. Messages are given wherever there

is a need. Special care has been made for data integrity and security; in addition the authorization is also

given. This system of computerization is to ameliorate and make more advantages than the existing

system by being

More efficient

More reliable

Time saving and

Accurate

The unique micro computer server is used to maintain the database inMS-ACCESS with Visual

Basic as front end-tool. The reason for choosing this package, Visual Basic is because of utilization of

graphical interface facility and also of event-driven property.