how cios seize control of erp costs and drive …...how cios seize control of erp costs and drive...
TRANSCRIPT
How CIOs Seize Control of ERP costs and Drive Digital
Transformation
Emmanuelle Hose
Rimini Street Australia
Perth – May 17th, 2016
Property of Rimini Street ©2016 | Proprietary and Confidential 2 Source: IDC Asia/Pacific 2016 Digital Transformation FutureScape Predictions
of the APAC top 1000
Enterprises list
Digital Transformation
as their Top Priority
60%
Property of Rimini Street ©2016 | Proprietary and Confidential 3
Customer Centricity & Omni-Experiences Is At The Heart Of Digital Transformation
“Key drivers of digital
transformation are
productivity, customer
centricity, and
delivering Omni-
Experiences.” 0% 5% 10% 15% 20%
Integrating digital channelslike social, mobile,
commerce, to deliver omni-experiences
Create a data-driven andcustomer-centric
organization
Improve employeeproductivity and profitability
What are the top 3 initiatives or priorities driving Digital Transformation in your organization?
Source: IDC Asia/Pacific Digital Transformation Pulse Survey 2016
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“Digital initiatives are starved for funding..
…79% will allocate less than 10% of
revenue to digital initiatives over the next
12 months”
Source: “Be Digital. Be More. Preparing For The Digital Transformation Tsunami”,
A Thought Leadership Paper Commissioned By Infosys, September, 2015
Property of Rimini Street ©2016 | Proprietary and Confidential 5
IT SPENDING CATEGORIES
~75% “LIGHTS ON” AND
BUSINESS RUNNING
~25% BUSINESS
TRANSFORMATION PROJECTS
The Big Problem
ERP
ERP
Mandatory Evolution
ERP
Mandatory Evolution
75%
65%
189%
Lights On Budget
Not Covered
Over Budget
5-10 yrs
Innovate Engage Empower
Innovation Agility
ERP
Mandatory Evolution
75%
65%
189%
Not Covered
Over Budget
5-10 yrs
Lights On Budget
Property of Rimini Street ©2016 | Proprietary and Confidential 10
TO TRANSFORM
CHANGE
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22% ANNUAL MAINTENANCE
FOR SOFTWARE UPGRADES AND SUPPORT
Property of Rimini Street ©2016 | Proprietary and Confidential 12
ERP VENDORS ERP VENDORS
ERP VENDORS ERP VENDORS ERP VENDORS
APPLICATION RATIONALIZATION
SPECIALIZED CONSULTANTS
BEST OF BREED SOLUTIONS
UPGRADE MANAGEMENT
Disruptive Strategies to Contain your Costs
Property of Rimini Street ©2016 | Proprietary and Confidential 13
DIGITAL
TRANSFORMATION
~25% BUSINESS
TRANSFORMATION INITIATIVES
~75% ONGOING OPERATIONS
AND ENHANCEMENTS
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CIOs Are Enabling Transformation With Independent Support
Andrew Warburton
Eric Robinson
Alexandre Baule
Tom Grooms
Martin Janssen
Jay Ferro
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Alexandre Baule´
Martin Janssen Eric Robinson
CIOs Are Being Recognized for Transformational Impact
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Average Savings with Independent Support
1.5 x
1.5x SAVINGS
Annual Vendor Maintenance Fees
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CUSTOMIZATION SUPPORT:
UPGRADES: ANNUAL MAINTENANCE FEES:
33%
MAINTENANCE RESOURCES:
18%
22%
27%
50% savings on $2,000,000
$1,000,000
Annualized savings by avoiding 2 upgrades over 10 years
$800,000
~4 FTEs
$600,000
~4 FTEs
$600,000
Total savings of 1.5x $2,000,000 $3,000,000
Paying $2,000,000 Annual Maintenance Fees
Property of Rimini Street ©2016 | Proprietary and Confidential 18
‘A Practical and Pragmatic Approach’: Martin Janssen, CIO, Incitec Pivot Ltd.
Property of Rimini Street ©2016 | Proprietary and Confidential 19
Source 2015, 2015 - DSAG, Gartner, Forrester, Aberdeen Consulting
Customer Experience Management
Business Intelligence
Enterprise Mobility
Human Capital Management
Financial Services
Supplier Services
Funding Innovation Agility with Independent Support
ERP
Property of Rimini Street ©2016 | Proprietary and Confidential 20
IT Vendor
of the Year
Top 12 Most Disruptive
Enterprise IT Vendors
20 Companies to Watch
in 2012
Value & Client Success Drive Growth
Property of Rimini Street ©2015 | Proprietary and Confidential 21
Let’s Continue the Conversation
Visit us at Booth
Join Us & Network with your Peers
At VIP Dinner Tonight
5:30pm – 9:30pm
Adelphi Grill Restaurant, Perth
THANK YOU