how does collaboration impact business success
DESCRIPTION
In new study conducted by Filigree Consulting and commissioned by SMART Technologies, hundreds of business users from around the world share their insights on the value of collaboration technologies.TRANSCRIPT
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31.7%
39.7%
10.7%
3.1%
14.8%
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Very High45%
Very Low0%
Value Received
COLLABORATION IMPACT BUSINESS SUCCESS?
HOW DOES
In a new study conducted by Filigree Consulting and commissioned by SMART Technologies, hundreds of business users from around the world share their insights on the value of collaboration technologies.
THE GLOBAL STUDY CONCLUDES:
of maturity based on an organization's approach to collaboration. There are 5 stages
1.5 to 5.3 times
collaboration #1 Interactive whiteboards and displays
28.6% of participants are at the integrated, collaborative or optimized level of maturity and see higher than expected value.
Organizations combining technology, services and best practices are up to 5x more likely to gain positive impact on a range of business outcomes
A collaboration strategy should include integrated solutions, services and best practices
There's higher value in collaboration technology than other types of technology
What are your collaboration
solutions doing for you?
smarttech.com/assessment45
Organizations that combine technology, services and best practices are more likely to gain
The adoption of collaborative technologies, like
is expected to rise to support a more collaborative company culture.
IBM study* says
trait CEOs seek in new employees.
Accelerated rate of innovation Best practices that deliver
the most value:
Capturing and sharing collaboration sessions
THE BENEFITS
INCREASED LESS RISK INCREASED ACTION
BETTER PROBLEM SOLVING
ENGAGED TEAMS
IMPROVED QUALITY
INFORMED DECISIONS
BETTER SYNTHESIS
BETTER BRAINSTORMING
BUSINESS REDUCED
EXPENSES
AGILITY
UNSUPPORTED – very little technology and no collaboration strategy
NOT INTEGRATED – basic technology and no collaboration strategy
INTEGRATED – hardware, software and other systems implemented and collaboration spaces available, but limited
COLLABORATIVE – integrated collaboration solutions, training and processes, but the full range of spaces (informal, structured, formal, and dispersed) not widely available
OPTIMIZED – complete implementation of solutions, training and processes, and full access to complete range of collaboration spaces
TOP 10 OUTCOMES: HIGH-VALUE COLLABORATION PRACTICES
Establishing informal, structured, formal and dispersed collaboration environments Implementing a collaboration strategy
Having a setup that participants can walk up and use
3.1x
Faster and more informed decision making
2.3x
Risk reduction
5.3x
Training productivity
1.9x
Meeting productivity
2.2x
Enhanced customer experience 2.0x
Increased individual productivity 1.8x
Reduced environmental impact 1.7x
Improved information quality 1.6x
Reduced travel costs 1.6x
90% of participants at the optimized stage report the
value of collaboration solutions exceeds expectations.
At the highest level of maturity, over 50% of the value delivered
by collaboration technology comes from software.
90% Hardware
Software
NORTH AMERICA – 37%
EUROPE – 27%
ASIA PACIFIC – 23%
UK – 13%
STAFF MANAGER DIRECTOR EXECUTIVE
WHERE THEY CAME FROM
JOB LEVEL
JOB FUNCTION
37% 23% 13%
27%
IT and Facilities 49%
Design and Process Mgmt19%
General Mgmt 32%
Small (<100)
Medium (100-499)
Medium Large
(500-599)
Large (1K-4.99K)
Enterprise (5K+)
SIZE OF ORGANIZATION
14% 31% 29% 26%
* Source: IBM C-Suite Studies (2012) Leading through Connections; Insights from the Global Chief Executive Officer Study. Retrieved from http://www-935.ibm. com/services/us/en/c-suite/ceostudy2012/
© 2012 SMART Technologies. All rights reserved. The SMART logo, smarttech and all SMART taglines are trademarks or registered trademarks of SMART Technologies in the U.S. and/or other countries. All third-party product and company names are for identification purposes only and may be trademarks of their respective owners.
For detailed information on the research, read the study's white paper, Visual Collaboration Best Practices: Global Report and Recommendations.
Sponsored By SMART Technologies
17%
15%
22%
27%
19%
Where is your organization on the collaboration spectrum? smarttech.com/assessment45
48% 52%
COLLABORATION MATURITY
COLLABORATION IN BUSINESS
ABOUT THE STUDY PARTICIPANTS
IN-DEPTH STUDY INFORMATION
COLLABORATION SOLUTIONS DELIVER VALUE
They also say the value received from collaboration
solutions exceeds that of other technology investments.
EXCEEDS
TECHNOLOGY + BEST PRACTICES = BETTER OUTCOMES
on a range of business outcomes.positive impact
Distribution of Respondents by Maturity Level
Business Value Received by Maturity Level
1.888.42.SMART (U.S./Canada) or +1.403.245.0333smarttech.com