how in-app messaging will transform pat's customer experience

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How In-App Messaging will Transform Pat’s Customer Experience @mobiledonky | www.mobiledonky.com | [email protected]

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Pat is the average shopper, he is time poor and not rich. He will want to be wowed by the customer experience as much in app as he would be in store. What can in app messaging do to ensure he keeps coming back for more?

TRANSCRIPT

Page 1: How In-App Messaging will Transform Pat's Customer Experience

How In-App Messaging will Transform Pat’s Customer Experience

@mobiledonky | www.mobiledonky.com | [email protected]

Page 2: How In-App Messaging will Transform Pat's Customer Experience

Who is Pat?

@mobiledonky | www.mobiledonky.com | [email protected]

Page 3: How In-App Messaging will Transform Pat's Customer Experience

26%of apps are downloaded and used just once…

@mobiledonky | www.mobiledonky.com | [email protected]

Page 4: How In-App Messaging will Transform Pat's Customer Experience

Acquiring Pat

@mobiledonky | www.mobiledonky.com | [email protected]

Page 5: How In-App Messaging will Transform Pat's Customer Experience

Retaining Pat

@mobiledonky | www.mobiledonky.com | [email protected]

Page 6: How In-App Messaging will Transform Pat's Customer Experience

Socialising Pat

@mobiledonky | www.mobiledonky.com | [email protected]

Page 7: How In-App Messaging will Transform Pat's Customer Experience

Delighting Pat

@mobiledonky | www.mobiledonky.com | [email protected]

Page 8: How In-App Messaging will Transform Pat's Customer Experience

Locating Pat

@mobiledonky | www.mobiledonky.com | [email protected]

Page 9: How In-App Messaging will Transform Pat's Customer Experience

Result = Happy Pat

All successfullyImplemented

with the donky“Plug and Play”

SDK@mobiledonky | www.mobiledonky.com | [email protected]

Page 10: How In-App Messaging will Transform Pat's Customer Experience

How does it work?

@mobiledonky | www.mobiledonky.com | [email protected]

Page 11: How In-App Messaging will Transform Pat's Customer Experience

Network

Engagement

Mobile

Complete

The

[email protected]@mobiledonky+44 (0)3333 448 880

@mobiledonky | www.mobiledonky.com | [email protected]