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GuiXT.com How REI Used GuiXT to Simplify Processes for Retail SAP Users Host Speakers: DeeDee Kato - Director of Product Marketing Aparna Desai – Solution Engineering Manager Customer Speaker: Todd Haferkamp - REI © 2012 Synactive, Inc. GuiXT.com

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Page 1: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

GuiXT.com

How REI Used GuiXT to Simplify Processes for Retail SAP UsersHost Speakers:

DeeDee Kato - Director of Product MarketingAparna Desai – Solution Engineering Manager

Customer Speaker:Todd Haferkamp - REI

© 2012 Synactive, Inc. GuiXT.com

Page 2: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Synactive At A Glance

2002GuiXT Server

1998GuiXT Designer introduced to the market

2004 Mobile Devices

2007GuiXT Web ServerBrowser-based interfaceOffline mode for Mobile Devices

200964-bit ArchitectureBlackBerry, iOS, Android, etc

2011+PDF and Excel Integration

Founded by Thomas Ewe (developed

JavaGui in SAP Labs) Dr. Gerhard Rodé

(Initiated and developed ABAP in SAP AG)

GuiXT packaged with SAP since 1998 GuiXT has SAP-certified

integration with SAP NetWeaver 900+ Customers /

Thousands of Users In use by SAP Solution

Engineers

© 2012 Synactive, Inc.

Page 3: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Breadth of CustomersOver 900 Customers Across Multiple Industries

© 2012 Synactive, Inc. © 2012 Synactive, Inc.

Page 4: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Business Issues

SAP HCM SAP FMS SAP EAM SAP MFG and Ops

PA40

PA30

CAT2

IW31PT90

PT50

PPPM

VL01

VA03VA03

VA02

VA01

SD

FB65FB60

F-32F-13

MIRO

MM)1

ML81

MIGO

MB21

ME51N

MM

IW3k

IW69

IL03

IE03

IM21IW21

PM

Non-Intuitive interface leads to user errors, data integrity issues, user adoption issues and additional training requirements!

© 2012 Synactive, Inc.

Page 5: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Direct connection to SAP to leverage all SAP security, authorizations and validations- No recoding or reproducing data

outside of SAP No 3rd party application server

required- Reduce the heavy burden of

Bloatware Start from SAP and use Javascript to

change the front-end- Rapid ROI- Implement the capabilities you need

now; then add more as your requirements grow over time

Bridge the gap between the Business and ITQuick Wins, Strategic Advantage

360° User-Friendly SAP ExperienceTurn IT Into A Business Driver!

SAPGUISmart-

Phones/Tablets

HandheldsBrowser OfflinePDF/Excel

Unified UI Strategy with GuiXT

© 2012 Synactive, Inc.

Page 6: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

GuiXT Solutions

SAP

SAP HCM SAP FMS SAP EAM SAP MFG and Ops

DesktopSolutions

SAPGUI/NWBC

Excel

PDF

Browser/NW Portal

Mobile Solution for Handhelds(Windows Mobile)

OnlineOffline

Mobile Solution for Laptops(Windows OS)

Offline

Mobile Solution for Smartphones/Tablets

Online

Dev

elop

er T

oolk

it

Online

Business Applications

Fleet Maintenance

Materials Management

Order To Cash

Plant Maintenance

Warehousing Procure to Pay

Procurement Sales Order

Sales Order / Quotes

Service Management

MM Decision MakingConsole

PM Planning and Scheduling Console

© 2012 Synactive, Inc.

Page 7: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

REI Retail Application

SAP

SAP HCM SAP FMS SAP EAM SAP MFG and Ops

Business Applications

Fleet Maintenance

Materials Management

Order To Cash

Plant Maintenance

Warehousing Procure to Pay

Procurement Sales Order

Sales Order / Quotes

Service Management

DesktopSolutions

SAPGUI/NWBC

Excel

PDF

Browser/NW Portal

Mobile Solution for Handhelds(Windows Mobile)

OnlineOffline

Mobile Solution for Laptops(Windows OS)

Offline

Mobile Solution for Smartphones/Tablets

Online

Dev

elop

er T

oolk

it

Online

MM Decision MakingConsole

PM Planning and Scheduling Console

© 2012 Synactive, Inc.

SAPGUI/NWBC

Dev

elop

er T

oolk

it

Page 8: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Presenter – Todd Haferkamp, Retail Analyst

SAP Subject Matter Expert Business Lead for Retail Back Office Technology

© 2012 Synactive, Inc.

Page 9: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Key Audience Takeaways

REI user base overview Project timeline Detailed examples of processes

simplified with GuiXT Time savings Implementation and user

feedback

© 2012 Synactive, Inc.

Page 10: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Who is REI?

Outdoor Specialty Retailer 125 Stores, REI.com $2.0B in sales 11,000 employees 2 DC’s Implemented SAP Fall 2010

© 2012 Synactive, Inc.

Page 11: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

SAP Users

1,400 Retail SAP Users Shippers Managers Admins

© 2012 Synactive, Inc.

200 AHQ Users Merchandising Finance Master Data

Page 12: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

SAP Challenges

Part-time users Retail payroll constraints Remote users Change management Support: 1,100 emails 840 phone calls

© 2012 Synactive, Inc.

Page 13: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Project Timeline

2 Developers (business) 2 Desktop support Synactive Consultants (~ 12 hrs)

© 2012 Synactive, Inc.

Page 14: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Getting started

© 2012 Synactive, Inc.

ZMB5TZMIGOME2LME21NHUMOMB51MB52

Page 15: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Create Transfer - ME21N/ZMIGO

© 2012 Synactive, Inc.

Page 16: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Issue Purchase Order - ZMIGO

© 2012 Synactive, Inc.

Page 17: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Error Handling - Create Transfer

© 2012 Synactive, Inc.

Page 18: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Error Handling - Create Transfer (cont.)

© 2012 Synactive, Inc.

Page 19: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Create Transfer – With GuiXT

Single Screen Error Handling Automatic PO delete

upon errors Restricted user input

© 2012 Synactive, Inc.

Page 20: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Error Handling – With GuiXT (cont.)

© 2012 Synactive, Inc.

Page 21: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Scrapping – Native SAP

© 2012 Synactive, Inc.

15

Page 22: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Scrapping – With GuiXT

© 2012 Synactive, Inc.

6

Page 23: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

REI Merchandising - MM43 - Display Article

© 2012 Synactive, Inc.

Page 24: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

MM43 after GuiXT

© 2012 Synactive, Inc.

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REI Merchandising - ME31K – Create Contract

© 2012 Synactive, Inc.

Page 26: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

ME31K – After GuiXT

© 2012 Synactive, Inc.

Page 27: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Implementation Challenges

Handling multiple user groups Activation/deactivation GuiXT version consistency

among groups

© 2012 Synactive, Inc.

Page 28: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Key Learnings

Developers came from business Early GuiXT training is best Re-evaluate tcode usage IT involvement in maintenance at

early stages tcode owner involved at early stages

© 2012 Synactive, Inc.

Page 29: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Benefits

Retail Time SavingsDay-to-Day 26,000 hrs/yrTraining 18.5hrs/person

Other Benefits Job satisfactionFlexibility in storesReduced errors

© 2012 Synactive, Inc.

Page 30: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

User Feedback Survey

Overall, how satisfied are you with the new interface?

© 2012 Synactive, Inc.

Page 31: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

User Comments

“The new interface required no training – I just clicked on icons and started using it. Much more user friendly!”

“The user friendliness is an order of magnitude better.”

“It's almost too easy now. :)”

© 2012 Synactive, Inc.

Page 32: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

Upcoming Events

© 2012 Synactive, Inc.

ASUG WI Chapter MeetingWhen: August 24, 2012Where: Milwaukee, WI

SAP for UtilitiesWhen: September 9-12, 2012Where: Hollywood, FL

TechEdWhen: October 15-19, 2012Where: Las Vegas, NV

Best Practice for Oil and GasWhen: October 21-24, 2012Where: San Antonio, TX

SAP Projects, Reporting & AnalyticsWhen: October 29-31, 2012Where: Las Vegas, NV

Stop by our booth or attend a technical or business session at any of the events above and learn more about our innovative products and solutions.

Registration and details at: http://www.guixt.com/events/tradesh

ows.php

Page 33: How REI Used GuiXT to Simplify Processes for Retail SAP Users Business Issues. SAP HCM. SAP FMS SAP EAM SAP MFG and Ops. PA40 PA30. CAT2. IW31 PT90 PT50 PPPM VL01 VA03 VA03 VA02 VA01

© 2012 Synactive, Inc.

For more information about GuiXT Solutions:

[email protected]

Tel: 650.341.3310

THANK YOU!