how search fits in with the paid online media mix : association of advertisers in ireland toolkit...

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Why only going down the search road may not deliver maximum business value Julian Lynch, iProspect

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iProspect Ireland's MD Julian Lynch spoke at a toolkit seminar on the latest thinking about digital search hosted by the Association of Advertisers on October 22nd 2013. Julian spoke about how search fits in with the paid online media mix.

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Page 1: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Why only going down the search road may not deliver maximum

business value

Julian Lynch, iProspect

Page 2: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Measures of Success and KPIs1

Maximising Paid Search2

Real Time Bidding3

Measuring and Optimising the User Journey4

Final Thoughts5

Page 3: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

HOW DO WE DEFINE BUSINESS VALUE IN OUR CAMPAIGNS?

ROAS ROI Net Margin

CPA CPL CPS

Page 4: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

MOST COMMON CAMPAIGN OBJECTIVES

Copyright © 2013, iProspect, Inc. All rights reserved.

Page 5: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

WE NEED DIFFERENT KPIS FOR DIFFERENT OBJECTIVES

Copyright © 2013, iProspect, Inc. All rights reserved.

Page 6: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

Copyright © 2013, iProspect, Inc. All rights reserved.

Page 7: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

THIS LITTLE FORMULA CAN HELP

Copyright © 2013, iProspect, Inc. All rights reserved.

AGREED CPA X SITE CONVERSION RATE = BID

Page 8: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

SEARCH IS THE “LINKER” THAT UNLOCKS OTHER MEDIA TOUCHPOINTS

Copyright © 2013, iProspect, Inc. All rights reserved.

DISPLAY SOCIAL ABL

CONVERSION SALES

Page 9: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

CHALLENGES WITH PAID SEARCH

Can be very expensive

Can be saturated

Lots of established advertisers

Well know brands can

have it easier

Copyright © 2013, iProspect, Inc. All rights reserved.

Page 10: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

STRONG BRAND ASSOCIATION MAKES A BIG DIFFERENCE

Copyright © 2013, iProspect, Inc. All rights reserved.

Source – Google Trends for Marketers

Page 11: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

MAKE SURE YOUR PPC FOCUSES ON ROI

Copyright © 2013, iProspect, Inc. All rights reserved.

CONVERSION

ROI

VOLUME PPC COST

SEO DIFFICULTY PROFIT

COMPETITORS

Page 12: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

FOLLOW THE 6 PILLARS

Copyright © 2013, iProspect, Inc. All rights reserved.

Rele

vancy

Keyw

ord

s

A/C

Stru

cture

Ad C

opy

Website

Optim

isatio

n

Page 13: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

REAL TIME BIDDING CAN BE AS COST EFFECTIVE AS PPC

Copyright © 2013, iProspect, Inc. All rights reserved.

Publisher

Publisher

Publisher

Retargeting

Contextual

15-24

Enthusiast

DYNAMIC PRICING

Page 14: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

CAN REACH 99% OF THE INTERNET AUDIENCE THIS WAY

Copyright © 2013, iProspect, Inc. All rights reserved.

Page 15: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

WE NEED TO MEASURE ALL TOUCHPOINTS IN THE JOURNEY

Copyright © 2013, iProspect, Inc. All rights reserved.

PPC

AFFILIATE

SOCIAL

DISPLAY

SEO

ACTION

FIRST TOUCH 2ND TOUCH 3RD TOUCH LAST TOUCH

Page 16: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

LAST INTERACTION MODEL CAN UNDERVALUE DISPLAY

LinearLast

interaction

Page 17: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

DISPLAY OFTEN ASSISTS IN MORE CONVERSIONS THAN PPC

Site Assisted Conversions

Page 18: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

THESE INSIGHTS ALLOW US TO DEFINE DIFFERENT ROLES FOR DIFFERENT INTERACTIONS AND

SET DIFFERENT SUCCESS CRITERIA

Copyright © 2013, iProspect, Inc. All rights reserved.

Page 19: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

GOOGLE SHOPPING WILL CHANGE RETAIL NEXT YEAR

Far higher conversion Rates than standard PPC

Competitive companies thrive

CPC & CPA Bidding

Upload full database inventory

Page 20: How search fits in with the paid online media mix : Association of Advertisers in Ireland toolkit seminar

Driving Digital Performance

FINAL THOUGHTS

• Have flexible budgets• Have flexible creative• Be patient• Align activity with other

media• Be realistic• Measure everything• Test, test, test• Get on Google Shopping

Copyright © 2013, iProspect, Inc. All rights reserved.