how social networks work: overview of network properties

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How Social Networks Work Dr. Pamela Rutledge Director Media Psychology Research Center Email: [email protected]

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A brief overview of the network theory principles behind social networking tools.

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Page 1: How Social Networks Work: Overview of Network Properties

How Social Networks Work

Dr. Pamela RutledgeDirectorMedia Psychology Research CenterEmail: [email protected]

Page 2: How Social Networks Work: Overview of Network Properties

A Knowledge Society

Page 3: How Social Networks Work: Overview of Network Properties

Make It Simple with a System

• Systems have rules about how information travels

• Understanding is essential to supporting your social media goals

Page 4: How Social Networks Work: Overview of Network Properties

Fundamental PropertiesIt’s the Relationships that MatterIt’s the Relationships that Matter

Page 5: How Social Networks Work: Overview of Network Properties

Collective BehaviorsCollective BehaviorsFundamental Properties

emergeemerge

Page 6: How Social Networks Work: Overview of Network Properties

Fundamental PropertiesComplex systems are self-

organizingComplex systems are self-

organizing

Page 7: How Social Networks Work: Overview of Network Properties

Fundamental PropertiesNetworks are dynamicNetworks are dynamic

Page 8: How Social Networks Work: Overview of Network Properties

Fundamental PropertiesDramatic change at

thresholdsDramatic change at

thresholds

Page 9: How Social Networks Work: Overview of Network Properties

What’s the first thing that comes to mind when you

think about social networks?

Page 10: How Social Networks Work: Overview of Network Properties
Page 11: How Social Networks Work: Overview of Network Properties
Page 12: How Social Networks Work: Overview of Network Properties

What is a network?

•A set of relationships (links) that connect people or objects (nodes)

Node

Link

$

Page 13: How Social Networks Work: Overview of Network Properties

Will the Nodes Be Connected?

Page 14: How Social Networks Work: Overview of Network Properties

The Small World Phenomenon

Wow! What a Small World!

Wow! What a Small World!

I can’t believe you know my

Aunt Betsy in Des Moines!

I can’t believe you know my

Aunt Betsy in Des Moines!

Page 15: How Social Networks Work: Overview of Network Properties

The Small World Studies

Page 16: How Social Networks Work: Overview of Network Properties

Who Do You Know…

Omaha

Boston

Page 17: How Social Networks Work: Overview of Network Properties

Who Do You Know Who Knows…

Omaha

Boston

Page 18: How Social Networks Work: Overview of Network Properties

What a Small World!

Omaha

Boston

Page 19: How Social Networks Work: Overview of Network Properties

Six Degrees of Separation• People are more likely to

be connected if they have common attributes

• Because of overlapping connections, the number of steps separating any two people in the world is six

2 3 4

51

6

Page 20: How Social Networks Work: Overview of Network Properties

2 3

1

First Order ZoneKevin Bacon and Colin Firth were both in the movie: Where the Truth Lies,1995

First Order ZoneKevin Bacon and Colin Firth were both in the movie: Where the Truth Lies,1995

Knowing and Connecting

Page 21: How Social Networks Work: Overview of Network Properties

A Networked World

Your Social Group: Fully Connected Network

The Real World: Network of networks

Page 22: How Social Networks Work: Overview of Network Properties

How Information Spreads

Weak Tie Weak Tie

Weak Connector

Page 23: How Social Networks Work: Overview of Network Properties

Why LinkedIn Works

Weak Tie Weak Tie

Weak Connector

Page 24: How Social Networks Work: Overview of Network Properties

Thresholds and Tipping Points

Number of links

Tipping Point

Saturation

Page 25: How Social Networks Work: Overview of Network Properties

Finding Your Audience

• Growth in a network does not follow the familiar Bell curve

• The Bell Curve measures random events

Page 26: How Social Networks Work: Overview of Network Properties

Power Law Distributions

• 80/20 Rule• The Pareto

principle • The law of

the few Num

ber

of L

inks

Number of Web Pages

Page 27: How Social Networks Work: Overview of Network Properties

Preference Premium

Super NodeSuper Node

• Choice creates the Super Nodes

• Tendency toward agreement

Page 28: How Social Networks Work: Overview of Network Properties

Information Facilitators or Power Law Beneficiaries?

Salesmen

Mavens or Enthusiasts

Connectors

Page 29: How Social Networks Work: Overview of Network Properties

New Rules for CommunicationOld Model: One-to-Many New Model: Many-to-Many

Page 30: How Social Networks Work: Overview of Network Properties

Access is Easy, Strategy is Hard

Potential Audience

Your Organization

Page 31: How Social Networks Work: Overview of Network Properties

In a Nutshell• Accelerated

communication• Continual evolution• Unique properties for

change• Identifiable emergent

behaviors• Weak connectors bridge

networks• Super Nodes emerge as

networks exhibit preferences

Page 32: How Social Networks Work: Overview of Network Properties

Try This• Identify your personal network• Characterize the types of

connections, the demographics

• Where do your most frequent connections happen?

?

? ?

?

Page 33: How Social Networks Work: Overview of Network Properties

Dr. Pamela RutledgeEmail: [email protected]

Thanks for

listening!