how technology can help eliminate home care employee churn · 1. ios/android 2
TRANSCRIPT
![Page 1: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/1.jpg)
How Technology can Help Eliminate Home Care Employee Churn
Annette Hili
General Manager, ANZ | AlayaCare
![Page 2: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/2.jpg)
![Page 3: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/3.jpg)
Finding and retaining
quality care workers is the
#1 challenge in the home
care industry
![Page 4: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/4.jpg)
Care Worker Turnover is
1. Expensive
![Page 5: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/5.jpg)
$5,040Turnover Cost Per Care Worker
![Page 6: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/6.jpg)
Care Worker Turnover is:
1. Expensive
2. Time Consuming
![Page 7: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/7.jpg)
Time & Money
Training and time with
management
Lost productivity until the new hire is up to
speed
Morale loss of the company
Job postings, interviewing, screening and
hiring time
![Page 8: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/8.jpg)
Care Worker Turnover is:
1. Expensive
2. Time Consuming
3. Frustrating
![Page 9: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/9.jpg)
Care Worker turnover raises the risk of missed visits, making existing clients unhappy and forcing the scheduling staff to scramble at the last-minute
![Page 10: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/10.jpg)
Modern Cloud
SystemsEmbrace Mobile
The role of A.I. &
Optimisation
![Page 11: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/11.jpg)
1) Mobile App
![Page 12: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/12.jpg)
![Page 13: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/13.jpg)
1. iOS/Android
2. <2 Hours of Training
3. Employee Portal
4. Offline Mode
5. 100% Paperless
6. Incident Management
7. GPS Technology
8. Voice To Text
9. Education Portal
10. Call off/ Messaging
11. QA on the Device Level
The Ultimate Mobile Solution
![Page 14: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/14.jpg)
• Interoperability
• Business Intelligence
3) Modern Cloud
Systems
![Page 15: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/15.jpg)
![Page 16: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/16.jpg)
Applicant Tracking
Duplicate and error laden data entry
Education and skill tracking
Termination
![Page 17: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/17.jpg)
Biggest Positive Contributor to success is….
On Demand Pay!
![Page 18: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/18.jpg)
3) The Role of A.I. &
Optimisation
![Page 19: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/19.jpg)
Human vs. Machine
Scheduling
![Page 20: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/20.jpg)
Better Schedules = Satisfied Staff
Technology Enables:
Accuracy
Real-time information
Reduced travel time
Faster coordination
Employee-client matching
Optimization
![Page 21: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/21.jpg)
![Page 22: How Technology can Help Eliminate Home Care Employee Churn · 1. iOS/Android 2](https://reader033.vdocument.in/reader033/viewer/2022060309/5f0a40587e708231d42abec2/html5/thumbnails/22.jpg)