how to build a high performance team
DESCRIPTION
Join us on our latest webinar presentation with guest speaker, Dave Grundy. Dave has enjoyed a varied and interesting career spanning military, public and private sectors and a breadth of organisations, including SMEs. A common thread in his work has been creating clarity from chaos, developing high performance teams and delivering results that impact on organisations and their employees. Dave works with Leaders, Managers, Supervisors and Teams to develop and improve organisational and personal performance. This webinar presentation will help you: 1. Gain clarity and focus on the characteristics of a winning team 2. Identify the role and competences needed to be an effective team leader 3. Learn great, high impact questions to ask in organisations as well as providing lots of practical and simple tools based on experience and learning. “We could all use a little coaching. When you’re playing the game, it’s hard to think of everything.” JIM ROHNTRANSCRIPT
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Practical Management Skills Webinar Series
How to Build and Lead High Performance Teams
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Organiser: Ann Halloran MIITD MCIPD
Managing Director: In-Tuition Established 1989
Supporting all business sectors by
• Creating a learning culture
• Providing new perspectives for managers and team leaders
Websites:
http://www.practical-management-skills.com
http://www.in-tuition.ie
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Presenter: David Grundy
MD : InTuit Achievements
• Chartered Management Accountant
• Business and Leadership Coach
• 40+ years in finance and business support
• Experience in Military, Public and Private sectors
Resource site: http://www.tuitachievements.com
3
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This Webinar is for
• Team Leaders/Managers
• Team Members/Players
• Business/ Not for Profits/ Public Sector
• Alliances/Partnerships
• Those seeking to develop their skills
• Anyone building or growing a team
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Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
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• “a work practice based on the use of teams, or groups of
limited numbers of people, who have shared objectives at
work and who co-operate, on a permanent or temporary
basis, to achieve those objectives in a way that allows each
individual to make a distinctive contribution”.
Source: CIPD Or / ………………….
What is a Team?
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What is a Team?
“A group of people , all working together for a common goal to agreed standards”
Source: Dave Grundy Tuit Achievements
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Q: What teams are you currently involved in?
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Team Characteristics?
• Understand the bigger picture
• Has common goals and TRAMS objectives
• Works collaboratively, as a unit
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Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
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How is it for you?
• Start day with a To Do List
• Priority Incoming!
• Urgent Deadlines?
• Staff issues and support!
• Key Customer problem!
• Carry forward To Do List to tomorrow
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A Competent Team Builder and Leader
• Promotes understanding
• Ensures the team has adequate knowledge
• Facilitates effective interaction
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Building Blocks for the Leader
• Builds rapport
• Earns trust
• Sets agreed goals and objectives
• Challenges
• Motivates and inspires
Careful with criticism, liberal with praise
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QUESTIONS?
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Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
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Situation
• Public Sector Organisation £160M Budget Capital and Revenue
• 5 Programmes
• 50 + Activities
• 1000’s of Projects
• Multiple Teams
• Failing to meet forecast
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Situation
• Forecasting confidence low
• Disconnect between Programme and Project Officers and Finance
• Failing to maximise on delivery
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of Accountability
Inattention to Results
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Task
• To improve financial spend forecasting
• To maximise use of financial resources available
• To improve communication between finance and other departments
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Action: Active Change Management
• Management Team
• Programme and Project Officers
• Programme Monitors
• Finance Team
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Result
• The budget was balanced within 0.5%
• More projects delivered
• The reputation of the organisation grew with our stakeholders
• The finance team felt valued and respected
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Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
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Be a STAR at Interview/ Briefing
• Situation
• Task
• Action
• Results
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Team Builder Model
Build Relationships
Create Rapport
Earn Trust
Motivate
Inspire
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Create Direction, Clarity and Focus
Team Vision Statement
Team Charter
Team Goals and Objectives
Individual Goals and Objectives
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Manage Performance and Communicate
• Arrange regular 1:1s
• Guide the team
• Encourage the team to gather evidence of good performance
• Give constructive feedback
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Example Powerful High Impact Questions?
1. How does this team measure its success?
2. What are the unspoken rules and rituals of this team?
3. How does this team make decisions?
4. What are the key characteristics of the best team you have ever worked in?
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Some Recommended Reading
• The E-Myth Revisited Michael E Gerber
Why small businesses don’t work and what to do about it
• Know me, Like me, Follow me Penny Power
refresh your thinking about social media, think connections
• You can have what you want Michael Neill
‘The finest success coach in the world today. Buy this book
–it will change your life!’ – Paul McKenna
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QUESTIONS?
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A Special Thank You!
Download: Business Growing Pains and
How to Avoid Them
Free (normally £13)
The first 13 will receive a special offer 1:1 session
Go to
www.tuitachievements.com
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• Dave Grundy
• Business Support Specialist, Coach and Mentor
• Tuit Achievements Ltd
• 00 44 1733 210464
• www.tuitachievements.com
• Follow me on Linkedin, Twitter @tuitdoit
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