how to build interactive training that scales - magnolia cms conference 2013
DESCRIPTION
In 2011 Atlassian launched "Atlassian University", an interactive training environment for Atlassian products built entirely on Magnolia CMS. In 2013, after suffering through a series of problems, we ripped all of it out and rebuilt it from scratch in a way that will actually scale. The one piece of architecture we kept was that the guts of the system is still built on Magnolia. This talk covers the history of the system, how it was originally built, the problems we encountered, and how we eventually moved past them.TRANSCRIPT
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THAT SCALES
M A R K H A L V O R S O N • D I R E C T O R O F I N T E R A C T I V E • A T L A S S I A N • @ h a l v 0 1 1 2
How to Build Interactive Training
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L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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HOW
WHAT
L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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HOW
WHAT
L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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People know stuff...
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People know stuff...
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People know stuff...
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People know stuff...
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...and they should share it.
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...and they should share it.
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Shared Understanding
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Bottlenecks
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Bottlenecks
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Bottlenecks
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Bottlenecks
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Bottlenecks
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WHY:
We believe that sharing knowledge is
important... but it isn’t easy at scale.
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WhyHOW
WHAT
L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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HOW
WHAT
L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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HOW
WHAT
L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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How can we make it easier?
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Create Documentation
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... odds are that documentation already
exists...
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... but what is the best way to understand something?
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... but what is the best way to understand something?
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... but what is the best way to understand something?
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... but what is the best way to understand something?
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Learning opportunities live everywhere...
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...but they are in silos disorganized.
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We know structured content eases shared
understanding...
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We know structured content eases shared
understanding...
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We know structured content eases shared
understanding...
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... but sometimes we need to augment it.
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... but sometimes we need to augment it.
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To create a bundle..
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... that consistently ...
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... leads to ...
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..shared understanding!
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..shared understanding!
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..shared understanding!
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HOW:
Organize content into repeatable steps to
guide each user to shared understanding.
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L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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VERSION 3
VERSION 2
VERSION 1
The stages of What.
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• User Managment
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Atlassian University
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• User Managment
• Data Storage
• Licenses
• Lesson Completion
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• User Managment
• Data Storage
• Licenses
• Lesson Completion
• Content
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
• User Managment
• Data Storage
• Licenses
• Lesson Completion
J I R A
• Sample Data
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
• User Managment
• Data Storage
• Licenses
• Lesson Completion
J I R A
• Sample Data
S H E R P A J S
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
• User Managment
• Data Storage
• Licenses
• Lesson Completion
J I R A
• Sample Data
S H E R P A J S
LESSONCOMPLETE
API
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Atlassian University
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
• User Managment
• Data Storage
• Licenses
• Lesson Completion
J I R A
• Sample Data
S H E R P A J S
LESSONCOMPLETE
API
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
• User Managment
• Data Storage
• Licenses
• Lesson Completion
J I R A
• Sample Data
C O N F L U E N C E
• Sample Data
J I R A + G H
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
LESSONCOMPLETE
API
LESSONCOMPLETE
API
LESSONCOMPLETE
API
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
• User Managment
• Data Storage
• Licenses
• Lesson Completion
J I R A 4 . 0
• Sample Data
C O N F 3 . 5
• Sample Data
G H 5 . 7
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
LESSONCOMPLETE
API
LESSONCOMPLETE
API
LESSONCOMPLETE
API
J I R A 4 . 1
• Sample Data
C O N F 4 . 0
• Sample Data
G H 5 . 9
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
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V E R S I O N 1
How it worksM A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
• User Managment
• Data Storage
• Licenses
• Lesson Completion
J I R A 4 . 0
• Sample Data
C O N F 3 . 5
• Sample Data
G H 5 . 7
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
LESSONCOMPLETE
API
LESSONCOMPLETE
API
LESSONCOMPLETE
API
J I R A 4 . 1
• Sample Data
C O N F 4 . 0
• Sample Data
G H 5 . 9
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
J I R A 4 . 2
• Sample Data
C O N F 5 . 0
• Sample Data
G H 6 . 0
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
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V E R S I O N 1
• Didn’t Scale
• In Product Training didn’t created Administrative problems.
• Shared training environment (junk data)
• Magnolia Data Module falling down.
• Clunky navigation
• Required separate login
• Hard to QA!
Problems with Version 1
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V E R S I O N 1
• Single Company
• Calculations Slow
• Admin Pages Slow
• Reporting Slow
• Content Not Searchable or SEO Friendly
• Always maintaining - never innovating.
Problems with Version 1
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VERSION 3
VERSION 2
VERSION 1
The stages of What.
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Atlassian University 2.0
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V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
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V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
A T L A S S I A N I D
• User Management
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V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
J I R A S C R E E N S H O T
• Sample Data
A T L A S S I A N I D
• User Management
![Page 93: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/93.jpg)
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V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
J I R A S C R E E N S H O T
• Sample Data
C O N F L U E N C E S C R E E N S H O T
• Sample Data
J I R A + G H S C R E E N S H O T
• Sample Data
A T L A S S I A N I D
• User Management
![Page 100: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/100.jpg)
V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
J I R A S C R E E N S H O T
• Sample Data
C O N F L U E N C E S C R E E N S H O T
• Sample Data
J I R A + G H S C R E E N S H O T
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
A T L A S S I A N I D
• User Management
![Page 101: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/101.jpg)
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V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
J I R A S C R E E N S H O T
• Sample Data
C O N F L U E N C E S C R E E N S H O T
• Sample Data
J I R A + G H S C R E E N S H O T
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
P O S T G R E S Q L
• Data
• License Data
• Lesson Completion Data
A T L A S S I A N I D
• User Management
![Page 103: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/103.jpg)
V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
J I R A S C R E E N S H O T
• Sample Data
C O N F L U E N C E S C R E E N S H O T
• Sample Data
J I R A + G H S C R E E N S H O T
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
API
API
API
P O S T G R E S Q L
• Data
• License Data
• Lesson Completion Data
A T L A S S I A N I D
• User Management
![Page 104: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/104.jpg)
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V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
J I R A S C R E E N S H O T
• Sample Data
C O N F L U E N C E S C R E E N S H O T
• Sample Data
J I R A + G H S C R E E N S H O T
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
API
API
API
P O S T G R E S Q L
• Data
• License Data
• Lesson Completion Data
A T L A S S I A N I D
• User Management
![Page 106: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/106.jpg)
V E R S I O N 2
How it works
M A G N O L I A
• App Pages (Freemarker, HTML, JavaScript)
• Content
J I R A S C R E E N S H O T
• Sample Data
C O N F L U E N C E S C R E E N S H O T
• Sample Data
J I R A + G H S C R E E N S H O T
• Sample Data
S H E R P A J S
S H E R P A J S
S H E R P A J S
API
API
API
P O S T G R E S Q L
• Data
• License Data
• Lesson Completion Data
A T L A S S I A N I D
• User Management
![Page 107: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/107.jpg)
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V E R S I O N 2
• Scaling better, but not perfectly
• Creating a lot of content.
• Created another “Training Silo”
Problems with Version 2
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VERSION 3
VERSION 2
VERSION 1
The stages of What.
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IntroducingAtlassianHolisticContentCurationUtility.
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aka. A.H.C.C.U.
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God Bless You
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Exactly.
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A
C
C
U
TLASSIAN
ONTENT
URATION
TILITY
H OLISTIC
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Emphasizing the importance of the
whole and the interdependence of its parts.
T H E A M E R I C A N H E R I T A G E ® D I C T I O N A R Y
”“H OLISTIC
![Page 119: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/119.jpg)
Learning opportunities live everywhere...
C ONTENT
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Organize Existing Content
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Organize Existing Content
![Page 122: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/122.jpg)
Organize Existing Content
![Page 123: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/123.jpg)
Organize Existing Content
![Page 124: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/124.jpg)
...but they are in silos disorganized.
C ONTENT
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C URATION
Structured content eases shared understanding...
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C URATION
Structured content eases shared understanding...
![Page 127: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/127.jpg)
C URATION
Structured content eases shared understanding...
![Page 128: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/128.jpg)
C URATION
... augment where necessary.
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C URATION
... augment where necessary.
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C URATION
To create a bundle..
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C URATION
... that consistently ...
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C URATION
... leads to ...
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C URATION
..shared understanding!
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C URATION
..shared understanding!
![Page 135: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/135.jpg)
C URATION
..shared understanding!
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U
Everyone can use it.
TILITY
![Page 137: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/137.jpg)
U
Everyone can use it.
TILITY
![Page 138: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/138.jpg)
A
C
C
U
TLASSIAN
ONTENT
URATION
TILITY
H OLISTIC
![Page 139: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/139.jpg)
CurateCurated Content
Curated Content
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CurateCurated Content
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CurateCurated Content
Curated Content
Curate
CancelCreate
FolderOrganize curated content into folders. Example: JIRA
CourseA course is a logical grouping of content to guide the user through.Example: JIRA 6.0
![Page 142: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/142.jpg)
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FolderOrganize curated content into folders. Example: JIRA
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CurateCurated Content
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FolderOrganize curated content into folders. Example: JIRA
CourseA course is a logical grouping of content to guide the user through.Example: JIRA 6.0
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Course Name *
Description
JIRA
This folder contains content related to JIRA
![Page 145: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/145.jpg)
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This folder contains content related to JIRA
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Become an expert in issue and project tracking with JIRA.
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JIRA 6.0
Become an expert in issue and project tracking with JIRA.
![Page 153: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/153.jpg)
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FolderOrganize curated content into folders. Example: JIRA
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Customize JIRA Forms
Learn how to add custom fields and customize JIRA forms.
![Page 159: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/159.jpg)
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Customize JIRA Forms
Learn how to add custom fields and customize JIRA forms.
![Page 160: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/160.jpg)
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JIRA
JIRA 6.0
Customize JIRA Forms
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Customize JIRA Forms
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JIRA 6.0
Customize JIRA Forms
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Customize JIRA Forms
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JIRA
Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
![Page 163: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/163.jpg)
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JIRA
Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Interactive TutorialCreate an interactive tutorial by uploading screenshots and creating pointers
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Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
![Page 164: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/164.jpg)
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JIRA
Creating Custom forms in JIRA
Curated Content / JIRA
Creating Custom forms in JIRA
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Lesson Name *
Description
Custom Fields and Forms
See JIRAs Product manager explain custom fields and forms.
Length 3m32s
Embed Code <embed width="640" height="360" src="//www.youtube.com/v/XIn1zxAbrv8?hl=en_US&version=3&rel=0"
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CurateCurated Content
Course
JIRA
Creating Custom forms in JIRA
Curated Content / JIRA
Creating Custom forms in JIRA
Add Lesson Embed Course
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Create Video Lesson
Lesson Name *
Description
Custom Fields and Forms
See JIRAs Product manager explain custom fields and forms.
Length 3m32s
Embed Code <embed width="640" height="360" src="//www.youtube.com/v/XIn1zxAbrv8?hl=en_US&version=3&rel=0"
![Page 166: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/166.jpg)
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Curated Content / JIRA / JIRA 6.0
Customize JIRA Forms
Lesson Type
Custom Fields and Forms (Video) Video
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JIRA
JIRA 6.0
Customize JIRA Forms
![Page 167: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/167.jpg)
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Course
Curated Content / JIRA / JIRA 6.0
Customize JIRA Forms
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Custom Fields and Forms (Video) Video
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JIRA
JIRA 6.0
Customize JIRA Forms
![Page 168: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/168.jpg)
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JIRA
Creating Custom forms in JIRA
Curated Content / JIRA
Creating Custom forms in JIRA
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Interactive TutorialCreate an interactive tutorial by uploading screenshots and creating pointers
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TransitionAdd a transitional step between lessons such as a quiz to test comprehension.
VideoEmbed a video and description.
Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
![Page 169: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/169.jpg)
CurateCurated Content
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JIRA
Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Interactive TutorialCreate an interactive tutorial by uploading screenshots and creating pointers
Blank PageWrite some fresh content.
TransitionAdd a transitional step between lessons such as a quiz to test comprehension.
VideoEmbed a video and description.
Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
![Page 170: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/170.jpg)
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JIRA
Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Lesson Name *
Description
Configuring a Custom Field
Atlassian documentation on custom fields
BrowseURL https://confluence.atlassian.c
![Page 171: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/171.jpg)
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JIRA
Creating Custom forms in JIRA
Curated Content / JIRA
Creating Custom forms in JIRA
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Lesson Name *
Description
Configuring a Custom Field
Atlassian documentation on custom fields
BrowseURL https://confluence.atlassian.c
![Page 172: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/172.jpg)
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Curated Content / JIRA / JIRA 6.0
Customize JIRA Forms
Lesson Type
Custom Fields and Forms (Video) Video
Configuring a Custom Field External Link
Add Lesson <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
![Page 173: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/173.jpg)
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Curated Content / JIRA / JIRA 6.0
Customize JIRA Forms
Lesson Type
Custom Fields and Forms (Video) Video
Configuring a Custom Field External Link
Add Lesson <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
![Page 174: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/174.jpg)
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JIRA
Creating Custom forms in JIRA
Curated Content / JIRA
Creating Custom forms in JIRA
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TransitionAdd a transitional step between lessons such as a quiz to test comprehension.
VideoEmbed a video and description.
Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
![Page 175: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/175.jpg)
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JIRA
Creating Custom forms in JIRA
Curated Content / JIRA
Creating Custom forms in JIRA
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Interactive TutorialCreate an interactive tutorial by uploading screenshots and creating pointers
Blank PageWrite some fresh content.
TransitionAdd a transitional step between lessons such as a quiz to test comprehension.
VideoEmbed a video and description.
Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
![Page 176: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/176.jpg)
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JIRA
Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Interactive TutorialCreate an interactive tutorial by uploading screenshots and creating pointers
Blank PageWrite some fresh content.
TransitionAdd a transitional step between lessons such as a quiz to test comprehension.
VideoEmbed a video and description.
Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
![Page 177: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/177.jpg)
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JIRA
Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Fields and Field Configurations
University tutorial on fields and field configurations
![Page 178: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/178.jpg)
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JIRA
Creating Custom forms in JIRA
Curated Content / JIRA
Creating Custom forms in JIRA
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Create Interactive Tutorial Lesson
Lesson Name *
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Fields and Field Configurations
University tutorial on fields and field configurations
![Page 179: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/179.jpg)
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Curated Content / JIRA / JIRA 6.0 / Customize JIRA Forms
Fields and Field Configurations
Section
Introduction
Navigation with Tabs
Dashboard
Browse Projects
Add Step <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
Find Issues
Create Issues
Summary
Browse Projects
![Page 180: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/180.jpg)
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Curated Content / JIRA / JIRA 6.0 / Customize JIRA Forms
Fields and Field Configurations
Section
Introduction
Navigation with Tabs
Dashboard
Browse Projects
Add Step <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
Find Issues
Create Issues
Summary
Browse Projects
![Page 181: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/181.jpg)
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JIRA
Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
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Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Creating Custom forms in JIRA
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Call to ActionThis is usually the last step in a course and the desired action for the user. Example: Try JIRA Now.
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Curated Content / JIRA / JIRA 6.0 / Get to Know JIRA
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Introduction
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JIRA
JIRA 6.0
Get to Know JIRA
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Create Interactive Screenshot Step
Section Name * Introduction
BrowseScreenshot
Instruction Text This tour shows how to create custom fields in JIRA.
Action Text Click ‘Next’
Preview
Tip Location x axis y axis
If not set the dialog is centered, drag dialog in preview to move
Up DownPointer Direction Left Right
![Page 185: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/185.jpg)
CurateCurated Content
Course
Curated Content / JIRA / JIRA 6.0 / Get to Know JIRA
Basic Navigation
Section
Introduction
Navigation with Tabs
Dashboard
Browse Projects
Add Section <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Get to Know JIRA
Find Issues
Create Issues
Summary
Browse ProjectsCreate Cancel
Create Interactive Screenshot Step
Section Name * Introduction
BrowseScreenshot
Instruction Text This tour shows how to create custom fields in JIRA.
Action Text Click ‘Next’
Preview
Tip Location x axis y axis
If not set the dialog is centered, drag dialog in preview to move
Up DownPointer Direction Left Right
![Page 186: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/186.jpg)
CurateCurated Content
Course
Curated Content / JIRA / JIRA 6.0 / Customize JIRA Forms
Fields and Field Configurations
Section
Introduction
Add a Custom Field
Field Configurations
Browse Projects
Add Step <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
Associate a Project
Summary
Browse Projects
![Page 187: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/187.jpg)
CurateCurated Content
Course
Curated Content / JIRA / JIRA 6.0 / Customize JIRA Forms
Fields and Field Configurations
Section
Introduction
Add a Custom Field
Field Configurations
Browse Projects
Add Step <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
Associate a Project
Summary
Browse Projects
![Page 188: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/188.jpg)
CurateCurated Content
Course
Curated Content / JIRA / JIRA 6.0
Customize JIRA Forms
Lesson Type
Custom Fields and Forms (Video) Video
Configuring a Custom Field External Link
Fields and Field Configurations Interactive Tutorial
Add Lesson <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
![Page 189: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/189.jpg)
CurateCurated Content
Course
Curated Content / JIRA / JIRA 6.0
Customize JIRA Forms
Lesson Type
Custom Fields and Forms (Video) Video
Configuring a Custom Field External Link
Fields and Field Configurations Interactive Tutorial
Add Lesson <Embed Code> 12.6 KB
JIRA
JIRA 6.0
Customize JIRA Forms
![Page 190: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/190.jpg)
CurateCurated Content
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Curated Content / JIRA / JIRA 6.0
Get to Know JIRA
Lesson Type
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JIRA 6 Tour External Link
Basic Navigation Interactive Tutorial
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JIRA
JIRA 6.0
Get to Know JIRA
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Custom Fields and Forms
(Video)
Configuring a Custom Field
Fields and Field Configurations
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Custom Fields and Forms
(Video)
Configuring a Custom Field
Fields and Field Configurations
![Page 196: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/196.jpg)
Custom Fields and Forms
(Video)
Configuring a Custom Field
Fields and Field Configurations
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Configuring a Custom Field
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Fields and Field Configurations
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Custom Fields and Forms
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Configuring a Custom Field
Fields and Field Configurations
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Custom Fields and Forms
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Configuring a Custom Field
Fields and Field Configurations
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Custom Fields and Forms
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Configuring a Custom Field
Fields and Field Configurations
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Custom Fields and Forms
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Configuring a Custom Field
Fields and Field Configurations
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1. Custom Fields and Forms (Video)2. Configuring a Custom Field3. Fields and Field Configurations
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Custom Fields and Forms
(Video)
Configuring a Custom Field
Fields and Field Configurations
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Custom Fields and Forms
(Video)
Configuring a Custom Field
Fields and Field Configurations
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1. Custom Fields and Forms (Video)2. Configuring a Custom Field3. Fields and Field Configurations
Custom Fields and Forms
(Video)
Configuring a Custom Field
Fields and Field Configurations
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1. Custom Fields and Forms (Video)2. Configuring a Custom Field3. Fields and Field Configurations
Custom Fields and Forms
(Video)
Configuring a Custom Field
Fields and Field Configurations
![Page 207: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/207.jpg)
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Embed Folder
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Embed Lesson
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Take a tour of the new UI!
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Share Link
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V E R S I O N 3
How it works
M A G N O L I A
• Content
J I R A S C R E E N S H O T
C O N F L U E N C E S C R E E N S H O T
J I R A + G H S C R E E N S H O T
S H E R P A J S
S H E R P A J S
S H E R P A J S
API
API
API
P O S T G R E S Q L
• Data
• License Data
• Lesson Completion Data
• Content Lists
A T L A S S I A N I D
• User Management
A N G U L A R J S
• App Pages (HTML/JS)
API
API
API
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V E R S I O N 3
• We don’t know yet :)
Problems with Version 3
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L A B E L T I T L EL A B E L T I T L EW H Y
HOW
WHAT
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W H A TH O WW H Y
HOW
WHAT
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W H A T
H O W
W H Y
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W H Y
W H A T
H O W
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We believe that sharing knowledge is important... but it isn’t easy at scale.W H Y
W H A T
H O W
![Page 228: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/228.jpg)
We believe that sharing knowledge is important... but it isn’t easy at scale.
Organize content into repeatable steps to guide each user to shared understanding.
W H Y
W H A T
H O W
![Page 229: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/229.jpg)
We believe that sharing knowledge is important... but it isn’t easy at scale.
Organize content into repeatable steps to guide each user to shared understanding.
A.H.C.C.U.
Spreading knowledge is as easy as spreading germs.
W H Y
W H A T
H O W
![Page 230: How to Build Interactive Training that Scales - Magnolia CMS Conference 2013](https://reader033.vdocument.in/reader033/viewer/2022042614/554f8fc8b4c905d25b8b514a/html5/thumbnails/230.jpg)
Thank you!
M A R K H A L V O R S O N • D I R E C T O R O F I N T E R A C T I V E • A T L A S S I A N • @ h a l v 0 1 1 2