how to deal with conflict in an agile team
TRANSCRIPT
WHICH IS WORTH MORE:
1978 PENNIES OR
1987 PENNIES
How to deal with conflict in an agile team.
@tbohnenjnr @tjmkruger
DEFINITION
A state of open, often prolonged fighting; a battle or war.
A state of disagreement or disharmony between persons or ideas.
Capacity to make decisions, solve problems and collaborate with others is generally reduced by a threat response and increased under a reward response.Elliot 2008
A BIG STATEMENT
Fight Flight
STRONG OPINIONS, WEAKLY HELD
“Allow your intuition to guide you o a conclusion, no matter how imperfect - this is the strong opinion part.
“Then and this is the weakly held part - prove yourself wrong”
What do I want for myself
What do I want for the other person
What do I want for the relationship
Check your motiveWhat is in it for me, them and the relationship
Avoid the fools choiceBecome vulnerable
Maturity
Embrace Conflict
QUESTIONS
Crucial Conversations
@tbohnenjnr @tjmkruger