how to decide
TRANSCRIPT
HOW TO DECIDE?
Education, Research
and Information
Services
TechnologyTechnical Services
Admin Services
B.A. Psychology, University of Colorado Boulder
Professional in Human Resources (PHR) – from Human Resources Certification Institute
Associate Director of Administrative Services
Finance
Facilities
Human Resources
Every day every person in the organization makes many decisions…
…resulting in purposeful action.
Organizing this purposeful action into a unified direction is essential for success.
Does the idea align with Mission?
YES
Support it through fiscal, space and human resources
Assessment/ Refinement
NODo not support
Evidence Based Decision Making
Flow Chart used for decision making by each person or group.
“What we try to do is establish a clear and simple set of values that we understand…We just say, ‘Southwest Airlines doesn’t do that. Maybe somebody else does, but we don’t.’ It greatly facilitates the operation of the company.”
—Herb Kelleher, CEO Southwest Airlines
Jobs-To-Be-Done (JTBD)
In the 1960s, Theodore Levitt (economist Harvard Business) said, “People don’t want
a quarter-inch drill, they want a quarter-inch hole.”
New Directors Lead in New Directions
• What are your
strengths? • In what ways does the
Library excel?• What are your
dreams for the
Library in the future?
• How do you see yourself
contributing to these
achievements ?
Appreciative Inquiry in a Single Slide
Appreciative Inquiry is… Problem Solving is…
Positive Possibilities.
Hub of communication and knowledgeShared Leadership
Shared Leadership, Anita Rich pictures
Enabling Communication
Deciding who to hire makes all the difference.
http://info.exactsource.com/blog
Looking for a Purple
Squirrel?
Image borrowed from:
“…77 percent of U.S. workers get paid vacation time. The workers who do receive it get an average of 13 days a year.” - CNBC
FUN FACT
Aligning values is as important as aligning skills and education
Learning Café – Tacit to Explicit
Deciding how to make decisions is important to your outcome.
North Denver Art Museum Frederic C. Hamilton Building
You mean that mechanical building in the middle of campus?
The one with no windows?
No, really look closer... There are a lot of windows.
The whole skin of the building is windows actually. Lots of windows.
Decision was made to remodel not pursue new bldg. Charette held
with three institutions, AHEC and potential investors.
Seeing possibility instead of problems aids in the decision
to pursue a remodel of our award-winning building.
The Design Charettes Begin
Improvements Begin
Studiotrope
It’s about the Experience
More improvementsBEFORE AFTER
AFTERBEFORE
Discovery Wall
Auraria Library receives $4 Million (26,225,680 SEK) from State of Colorado
HOW TO DECIDE?
• Decide Appreciatively
• Focus on the JTBD - Learning
• Measure Success
• Sharing Leadership allows knowledge and expertise to shine from anywhere.
• Create enabling knowledge sharing and communication systems
• Use evidence to adapt
• Explore and Discover
Personal Slide?
Thank You
CreditsPHOTOS:FLICKR/Denver Skyline and City Park/ designsbykari May 2, 2010
Readings