how to develop a thriving facebook patient community
TRANSCRIPT
“A Facebook group is like
instant gratification. You
get answers when you
need them from people
who have been there.”
Janet Gripshover, NP
University of Maryland
Medical Center
“I do not have any family support —
physical or emotional. At times the isolation
and the depression are too much to bear
alone, and that's when I cry a few tears. It is
receiving support from this group that is my
life line.”
Online community member
“Researchers found that patients who
were more knowledgeable, skilled, and
confident about managing their day-to-day
health had healthcare costs that were 8%
lower in the base year and 21% lower in
the next year compared to patients who
lacked this type of confidence and skill…”
Health Affairs | February 2013
Community<1,500
Icons by Pierre-Luc Auclair, Jamison Wieser and Parmelyn
Basic
Community 1,500 – 20,000
Advanced
Community 20,000 +
“This patient was freaking
out. By the time I saw her
posts there were 5 or 6
comments already. She
got that help right there.”
Janet Gripshover, NP
University of Maryland
Medical Center