How to enable Innovations in Enterprise Mobility ?

AKP @anoopkumar_p www.soclomo.org

#B2E #B2C#Mobility #MADP #MEAP #MDM #HTML5 #MCAP #MAM #Cloud #Platforms #App #IOS #Android #win8 #mobility

#enterprise # architecture #innovation

Scope

Where are innovations happening ?What are the challenges ?How we should approach innovations ?How to execute innovation cycles ?How to assess the success ?

Mobility Innovation Space

Devices

● Mobility innovation space is distributed across the the various elements of the ecosystem

● Innovations are driven by themes for generating value additions

● Innovations are complementary, value benefits are minimal if in silos

● Width of innovation scope increased with a multitude of options for solving a problem

● Choice will be the biggest problem for future

Channel enablers Backend

HW innovations

OS innovations

Enablers innovations

Intelligence Centric

Use case innovations

Access Centric

Context Centric

Control Centric

Performance Centric

Scale Centric

Diversity Centric

Usability innovations

Access Centric

System Centric

Workflow Centric

Flexibility Centric

Data Centric

Mobility Ecosystem elements

Device Centric Innovations

Devices

HW innovations

OS innovations

Enablers innovations

Use case innovations

Usability innovations

The ways the actors interacts with the systems with ease and efficiency, the experience

The steps taken to solve a specific problem, the execution

The catalysts available to accelerate experience and execution

The options and levers available to approach the problem solution

The peripherals in one box to interact with external world, the physical building blocks

Channel enabler centric InnovationsThe innovations on channel specific intelligence that enhance the workflows

Channel enablers

Intelligence Centric

Access Centric

Context Centric

Control Centric

Performance Centric

Scale Centric

Diversity Centric

Flexibility Centric

The innovations around the mechanisms to interact seamlessly with various channels and backend systems in synchronous and asynchronous ways

The innovations on common context that defines new meanings across channels

The innovations to address the diversity of devices and backends support with varying capability- formfactor- purpose

The innovations that address the scale of the devices interacting with the backend systems

The innovations that address the performance of the workflows realized at the devices

The innovations that address the ways to manage the channel and the devices

The innovations that address the ways devices access the backend systems

Backend/core systems centric Innovations

The innovations the business processes to take benefits of the channels

The innovations around the data models, sources , relationships, partitions, storage , access etc

The innovations around the overall systems , the ways they are defined, composed , hosted and managed

The innovations to address the mechanisms in which the channel enablers access the core systems

Backend

Access Centric

System Centric

Workflow Centric

Data Centric

What are the key challenges of mobile led innovations ?

- Rapid technology refresh cycles- Inertia to digest “Obsolescence is unavoidable”- Wider choices to solve similar problems- “Just in time” becomes the routine mode of innovations - There is limited path breaking innovation as path itself is changing rapidly

How do we approach innovations in mobility space ?

- Theme based solutionising

- Identify reusability within the various innovation tracks

- Identify upgradeability/re engineering ability on various tracks of innovations

- Create generalized innovations that can be customized for specific business problems

- Enable templates for defining the behaviour of components

Templates to install, configure, integrate

Components shaping a theme based innovation

Business Problem space

Areas of innovation

Execution of Innovation Cycles

Illustrate Customer Journey

Shape the end to end usability

Create the core innovation components

Select the most used backend/core system as the reference system to start

Create a configuration customization mechanism to verticalize the generic innovation

End to End customer benefits

with the innovation is

illustrated

End to End user experience with the innovation is defined

Architecture for the innovation ecosystem is available

A fully workable business integrated solution is available as proof

Off the shelf version ready for customization is ready

How to assess the success of innovation ?

- Cost for solutionizing with new innovation is lesser than all other available options- Timeline to solve a business problem is lesser than all other available options

- Single code base of the product is maintained even with verticalization/ specialization

- Innovation is capable of accommodating- OS upgrades

- New backend/ core systems integrations

- Most popular development paradigms of

industry is primary development model

for the innovation

- Extensible to incorporate additional use

cases

- Flexible to customise for new business

scenarios

Sample Level1 Illustration of a Mobile led Innovation

- Geo Fencing Next, cost effect accuracy improvement

Customer Journey : Boundary driven enterprise use cases ( sales , marketing)

Usability : On Google Maps , Polygonal representation corrected to an actual Geo pattern

Innovation : Improve accuracy of Polygonal Geo fence by considering additional mechanisms

Theme of Solution : Accuracy Improvement by additional sensors

Device capability - Wifi, BlueTooth, RF

Channel enabler - System to support device sensor capabilities and request

core/backend systems to complement

Core/Backend systems - Google, GIS data, Cellular Information, Provisioned WIFI/BT

hotspots

Solution : You all would have guessed by now :)

Thank You ! Reach me at AKP @anoopkumar_p