how to get out of the muck and back into your mission

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How to Get Out of the Muck and Back Into Your Mission

Kirsten Bullock

May 9, 2012


Of:

Advising nonprofits in:

• Strategy

• Planning

• Organizational Development

www.synthesispartnership.com

(617) 969-1881

[email protected]

INTEGRATED PLANNING


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Affordable collaborative data

management in the cloud.


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Today’s Speaker

Kirsten Bullock Nonprofit Coach,

Bullock Consulting Inc.

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Sam Frank, Synthesis PartnershipAssisting with chat questions: April Hunt, Nonprofit Webinars

Out of the Muck –

and Back Into Your

Mission

Presented by:

Kirsten M. Bullock CFRE, MBA

Overview

• Expectations

• Change Management

• Business Life Cycle

• Understanding People

• Motivating Others

Studies Report:

Danes are the Happiest People

2007 / 2009 / 2012 UN Happiness Study

EXPECTATIONS

BUSINESS LIFE CYCLE

Business Life Cycle

I. Existence

II. Survival

III. Success

– Disengagement

– Growth

IV. Take-Off

V. Resource Maturity

Stage I - Existence

• Management Style: Direct supervision

• Formal Systems: Minimal to nonexistent

• Major Strategy: Existence

Stage II: Survival

• Management Style: Supervised supervision

• Formal Systems: Minimal

• Major Strategy: Survival

Stage III: Success

Disengagement

• Management Style: Functional

• Formal Systems: Basic

• Major Strategy: Maintain

profitable status quo

Growth

• Functional

• Developing

• Get resources for growth

Stage IV: Take Off

• Management Style: Divisional

• Formal Systems: Maturing

• Major Strategy: Growth

Stage V: Resource Maturity

• Management Style: Line and staff

• Formal Systems: Extensive

• Major Strategy: Return on investment

Business Life Cycle

I. Existence (existence)

II. Survival (survival)

III. Success

– Disengagement (maintain status quo)

– Growth (get resources for growth)

IV. Take-Off (growth)

V. Resource Maturity (return on investment)

COMMUNICATION STYLES

1928, Emotions of Normal People, William Moulton Marston.

D - Dominance

• Motivated to solve problems and get

immediate results.

• Tends to question the status quo.

• Prefers direct answers, varied activities, and

independence.

I - Influence

• Motivated to persuade and influence others.

• Tends to be open and verbalizes thoughts

and feelings.

• Prefers working with people rather than

alone.

S - Steadiness

• Motivated to create a stable, organized

environment.

• Tends to be patient and a good listener.

• Prefers participating in a group rather than

directing it and listening more than talking.

C - Conscientiousness

• Motivated to achieve high personal

standards

• Tends to be diplomatic and carefully weighs

pros and cons.

• Prefers environments with clearly defined

expectations.

Motivations

• D – solve problems and get immediate

results

• I – persuade and influence others

• S – create a stable, organized environment

• C – achieve high personal standards

Motivating Others

• Expand Vision

• Write Your Story

• Get the Word Out

Ladder of EngagementHigh Engagement

Recruit friends/family

Upgrade monthly donation

Signup for monthly giving

Renew single donation

Make single donation

Make a phone call

Write a letter

Attend a "real world" event

Sign petition

Viral / Tell a friend

Send an e-postcard

Subscribe to e-Alerts / Issue Alerts

Subscribe to eNewsletter

Visit website

Low Engagement Source: http://groundwire.org

Let’s stay in touch

Kirsten M. Bullock, MBA, CFRE

GrowingYourDonors.com

[email protected]

502.708.1020


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