how to keep parallel itsm platforms in synch with it process automation
TRANSCRIPT
WebinarHow to Keep Parallel ITSM Platforms in Synch with IT Process Automation
1 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
starting at
12pm ET / 9am PTstarting in
500+pre-built activities
120+pre-built workflows
Out-of-the-box Integrations
Drag-and-Drop Workflow Designer
Agentless Solution
Stand-Alone
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Todays Webinar is Presented by:Guy NadiviDirector, Business Development
Peter LeeDirector, Professional Services
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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About Ayehu
FOUNDED: 2007 (bootstrapped)
FOUNDERS: Gabby NizriYaron Levy
FUNDING: July 2015: $3M Series A, BGV & KEC(Palo Alto & NY)
CUSTOMERS: 100+ Mid-Large Ent. (and growing)
OFFICES:Tel AvivNew York (2015) Bay Area (2016)
EMPLOYEES: 20+(and growing)PRODUCT: eyeShare v4.8 first GA 2009
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Sample of eyeShare Users
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Why Keep Parallel ITSM Platforms in Synch?
Maintain Operational Readiness
Duplicate Integration Points & Custom Functionality
Automatically Propagate All Data Into ServiceNow
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Synchronizing ITSM Platforms via Scripting is Impractical
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Doing it manually is almost certainly impractical, not to mention very painful
The shear volume of data alone would be prohibitive to duplicate manually in most environments
Using scripting doesnt help much because of the complexity of scripts necessary to coordinate between multiple platforms
Automation mitigates the need for too many people to be involved in the process
Why Automate the Synchronization of Parallel ITSM Platforms?
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Building Automated Workflows To Synchronize ITSM Platforms
Easy & Powerful Workflow Tool
Design & Test
Execute & Control
Schedule Tasks
500+ Activities
150+ Templates
Agent-less
Integrated with SIEM and ITSM tools
No Programming Required !Over 500 pre-built activitiesOver 120 pre-built workflowsEasy-to-use drag-and-drop interface
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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No playbooksHuman errors Containment too lateNot properly documentedNot properly communicated Live eyeShare Demo
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Integrations
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Shortening Time-to-Value / Accelerating ROIEasy-to-Use InterfaceOOTB ContentCan be installed on-premise or hosted, on VM or physical machineBroad IntegrationStand-Alone & AgentlessAlso available as a service through OEMs and MSPs
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Guy Nadivi, Director Business [email protected]&A Time Any Questions?
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Free Trial Version of eyeShare!
www.ayehu.com
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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Guy Nadivi, Director Business [email protected]
Be Cool. Follow us on Twitter. @eyeshareThank You!
# | 2016 Ayehu, Confidential and Proprietary | www.ayehu.com | [email protected]
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