how to leverage your mobility investment

How to Leverage Your Mobility InvestmentFebruary 26, 2015

Paul DePondVP of Innovation & TechnologyGlobo

To join the conversation: @GloboPlc#GoGlobowebinar

Michael FacemirePrincipal Analyst, Application Development & Delivery –Forrester Research

Featuring:Guest speaker

Enterprise Mobility

Is Maturing

© 2014 Forrester Research, Inc. Reproduction Prohibited 3

Mobile Maturity Evolution – Phase 1

Single Data Source

SingleMobile App

Minimal Device

Coverage

SingleGeography

© 2015 Forrester Research, Inc. Reproduction Prohibited



Single Data Source

SingleMobile App

Broad Device

Coverage

SingleGeography




Multiple Data

Sources

SingleMobile App

Broad Device

Coverage

SingleGeography




Multiple Data

Sources

MultipleMobile Apps

Broad Device

Coverage

MultipleGeography

Multiple Data

Sources

MultipleMobile Apps

Broad Device

Coverage

SingleGeography

Multiple Data

Sources

MultipleMobile Apps

Broad Device

Coverage

SingleGeography

Multiple Data

Sources

MultipleMobile Apps

Broad Device

Coverage

MultipleGeography


Management

Challenges Evolve

MDM

• Devices: Smartphones

• Access: Email, contacts, calendar

• Support: IT help desk

EMM (+MAM, +MCM)

• Devices: Smartphones, Tablets

• Access: Business apps, file sync & share, LOB apps

• Support: Enterprise app stores, self-service portals

Workspace Enablement

• Devices: Mobile devices, PCs

• Access: Any app, any data.

• Analytics: Sophisticated analytics (e.g. user context, location)

• Support: Enterprise app stores, self-service portals, Third party help desk (e.g. Geek Squad)

The Path To Workspace Enablement Requires Backend Data & Application Access

Stage 1

Stage 2

Stage 3

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Mobile usage isn't slowing down on the consumer side; internal business apps are even hotter.

Forrester predicts a 10- to 15:1 ratio of internal-facing to external-facing apps within

organizations.

-- A Benchmark To Drive Mobile Test QualityForrester Research, Feb. 26, 2014

Data To Consider

Chief digital officers (CDOs) are driving wholesale transformationsof the organization. In a recent Forrester survey of business and technology decision-makers, 49% of 1,031 European and North American enterprise respondents say they need to re-engineer

business processes to support mobile and innovation.

-- Source: Forrester's Business Technographics® Global Mobility Survey, 2014.


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Uh Oh, What About These?

Hard

Harder

Hardest!

How do we manage data security?

Can we MDM employee devices?

Can we MDM business partner employee devices?


10


Key Takeaways

› Enterprise mobility is maturing from a set of small,

individual projects to an organization-wide

initiative.

› This is driving technology change – quickly!

› Stay ahead of this change by ensuring that all

platforms and technologies used in mobile can

grow and evolve with your company’s needs.


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GLOBO is an international leader and technology innovator delivering

Enterprise Mobility Management and

Mobile Application Development solutions and services.

Deployments in

50+ countries

Subsidiaries & offices:

Greece | USA | UK | UAE | India | Cyprus

3.4m active users of consumer services

570k enterprise users

24m+ device licenses for consumer apps

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Evolution of Enterprise Mobility Management

ActiveSync

MDM

BYOD

MAM

MCM

NAM

Applications

Limited MDM

Basic MDM Functionality

Secure Workspace

Managed 3rd

Party AppsAccessing

File Systems

Interfacing with Wi-Fi

Infrastructur

B2C and B2E Applications

Mobile Device Management

Network Access Management

Bring Your Own Device

Mobile Application Management

MobileContent Management

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STAGE 1 STAGE 2 STAGE 3

Featuring

Ask the experts…

How are you seeing customers embrace mobility at various stages of mobile maturity?

Retail was one of the first entrants in mobile. Based on that one would expect that they would be the furthest along. What are you seeing in Retail and other verticals?

Retail needs can be B2C or B2E• For B2E: mobile device management

for product info or service delivery• For B2C: mobile app to market

products & services to customers

What We’re Seeing

Organization Size Stage Device Liability

Number of Devices

Retail 5,000 1 CorporateOwned

500

City Government

2,000 3 CorporateOwned +

BYOD

750

Legal 450 1 CorporateOwned

300

HealthCare 3,500 2 Corporate Owned +

BYOD

1,000

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Featuring

Customer Approaches to Mobilization

Start With MDM or EMM

Initiatives

Start With Application Initiatives

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CO, COPE & BYOD

Mobile Devices

Featuring

What Are Organizations Looking to Mobilize?

Internal

Business

Processes

Create

Mobilize

Workflows

Real Time

Business

Intelligence

Paper Forms

Customer

and

Supplier

Processes Operations

Reporting

Employee

Services

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Featuring

How Will Your Mobile Applications Get Developed?

How Will Applications

Get Developed?

Internal IT Resources

Shadow IT

Third Party Development

Services

18

Featuring


Organizations were asked….


Featuring

19

Ask the experts…

Where do customers get applications developed?

Depends on how mature mobility strategy is• do it all in-house• Outsource all of it• Use a combination of the above

Businesses Need an End-to-End Strategy toLeverage the Mobility Investment at Each Stage

Enterprise Mobile Device Management

Securing Devices Managing Applications

BYOD Workspace Solution

Securing Corporate Data & Applications

Mobile App. Development Platform

Transforming Mobile App Development

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Stage 1 Stage 2 Stage 3

Featuring

Professional Services – Key Advantage when defining and executing a mobile strategy

Enterprise mobile apps Consumer mobile apps

HTML5 Hybrid Native

- Consulting Services

- Mobile app development

• Concept

• Design

• UI/UX design

• Testing & Validation

- Solution implementation

An

y Ind

ustry

An

y com

pan

y size

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Featuring

Best Practices To Leverage Your Mobility Initiative

1- Find a vendor that can grow with your current and future mobility needs. Determine your needs up to 18 months

2- Designate stakeholders who will contribute to requirement definition & approve decisions for mobility solutions

3- Know your needs before selecting a mobile solution or vendor. Prioritize mobility projects i.e. first device management then application development

4- Find out which processes do various departments and business owners want to mobilize

5- Which mobile application systems do you need to support - is cross-platform development needed?

6- Understand your organizations IT strengths and weaknesses. Understand the impact on IT with respect to supporting any mobility solution.

7- How are your mobile apps going to be developed - internally or outsourced?

8- Have a plan to communicate enterprise mobility solutions to all end users.

9- For MDM and BYOD solutions make sure you have an updated Acceptable Usage Policy

10- How will you measure the success of your mobility strategy or deployed solutions? What are metrics or KPIs?

Lastly, its hard to get it 100% right because mobility is a changing environment. Working with a company that can guide you from start to finish, greatly increases your chances for success.

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Featuring

Thank You

Contact Mike at [email protected] or @ASocialFace

For more information on Globo www.globoplc.comConnect with Globo at [email protected], Follow us on Twitter@Globoplc

Download “The Secret to Unlocking the Potential of Enterprise Mobility” at http://bit.ly/1vYRR2g

mailto:[email protected]

https://twitter.com/ASocialFace

http://www.globoplc.com/

mailto:[email protected]

Organizations were asked….

18

Featuring

Enterprise Mobility ManagementMobile Device Management

On-Premise or Cloud

Centralized Dashboard

Security & Policies

App Management

Real-time visibility and control of mobile data, devices, and applications.

Real-time Statistics

Reporting & Logging

Compliance & Alerts

End User Self-Service

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Featuring

Enterprise Mobility ManagementSecure Workspace

• Email

• Contacts

• Calendar

• Tasks

• Notes

• File Access

• Messages

• Groups

• Secure browser

• Secure camera

• Doc editing

• Custom apps built using GO!AppZone Studio

Secure mobile productivity and collaboration using application containerization.

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Featuring

One Platform for All Your AppsComplete and easy mobile app development and deployment platform

Visual IDE for rapid development

Out-of-the-boxSecurity

Mobile App Containerfor future-proof apps

& easy deployment

MobileBack-end

Server

On-premisesCloud

OR

Cross-platform

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Featuring

how to leverage your mobility investment

Technology

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mobile maturity curve

multiple device oss

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