INTRODUCTION TO HUMAN RESOURCE

MANAGEMENT

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What is Human Resource Management?

Human resource (HR) management refers to the practices and policies one needs to carry

out to deal with the personnel aspects of the management job

Human resource management (HRM) is the effective management of people at work

The goal: make workers more satisfied and productive

When an organization is concerned about people, its total philosophy, culture, and orientation reflect it

Every manager must be concerned with people, whether or not there is a human resources department

Scope of HRM

Importance of HRM

attract and retain talent

train people for challenging roles

d e v e l o p s k i l l s a n d c o m p e te n c i e s

promote team spirit Good HR Practices help

d e v e l o p l o y a l ty a n d c o m m i tm e n t

increase productivity and profits

improve job satisfaction

enhance standard of living

generate employment opportunities

Image and Quality of HR/Personnel Manager

Fairness and firmness

Tact and resourcefulness

Sympathy and consideration

Knowledge of labor and other terms

Broad social outlook

Others and Academic qualifications

Functions of HRM

Managerial functions: P l an n i ng Procurement Development:

P/HRM

Motivation and Maintenance:

Operative Functions

-

- Organizing

- Directing

- Controlling

Job Analysis

H R pl an n i ng

Recruitment

Selection

Placement

Induction

Internal mobility

Training

Executive development

Career planning

Succession

planning

Human resources development strategies

Compensation: Job design

Work scheduling

Motivation

Job evaluation

Performance and potential appraisal

Compensation administration

Incentives benefits and services

Health

Safety

Welfare

Social security

Integration:

Grievances

Discipline

Teams and teamwork

Collective bargaining

Participation

Empowerment

Trade unions

Employers' associations

Industrial relations

Emerging Issues: Personnel records

Personnel au di t

Personnel research

HR accounting

HRIS

Job stress

Mentoring

International HRM

HRM as a central subsystem in an organization

Product Subsystem

HR Subsystem Procurement

Finance Subsystem

Training Compensation

Appraisal Rewards

Technical Subsystem

Marketing Subsystem

A Brief History of HRM

HRM can be traced to England, where craftspeople organized guilds

They used unity to improve working conditions The Industrial Revolution in the 18th century laid the

basis for a new, complex industrial society Changing work conditions, social patterns, and labor

created a gap between workers and owners During the world wars era, scientific management,

welfare work, and industrial psychology merged

A Brief History of HRM

Frederick W. Taylor, the father of scientific management, summarized scientific management as:

Science Harmony Cooperation Maximum output

Industrial psychology, initiated in 1913, focused on: The worker Individual differences The maximum well being of the worker

A Brief History of HRM

Personnel departments were created to deal with: Drastic changes in technology Organizational growth The rise of unions Government intervention

concerning working people Around the 1920s, more organizations

noticed and acted on employee-management conflict

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