how to use nlp in business
DESCRIPTION
Miriam McCallum of McCallum Associates explains how to use NLP in business in a presentation made to the Newbury Business Group in West Berkshire, UK in July 2009TRANSCRIPT
NLP in BusinessNLP in Business Neuro Linguistic ProgrammingNeuro Linguistic Programming
How can it help you?How can it help you?
NLP in BusinessNLP in Business With Miriam McCallumWith Miriam McCallum
of McCallum Associatesof McCallum Associates
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology ModellingModelling
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology ModellingModelling Motivation patterns Motivation patterns
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology ModellingModelling Motivation patterns Motivation patterns InfluencingInfluencing
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology ModellingModelling Motivation patterns Motivation patterns InfluencingInfluencing Conflict resolutionConflict resolution
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology ModellingModelling Motivation patterns Motivation patterns InfluencingInfluencing Conflict resolutionConflict resolution Leadership – authenticityLeadership – authenticity
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology ModellingModelling Motivation patterns Motivation patterns InfluencingInfluencing Conflict resolutionConflict resolution Leadership – authenticityLeadership – authenticity Learning and teachingLearning and teaching
Many Dimensions … of NLPMany Dimensions … of NLP
Behaviour change technologyBehaviour change technology ModellingModelling Motivation patterns Motivation patterns InfluencingInfluencing Conflict resolutionConflict resolution Leadership – authenticityLeadership – authenticity Learning and teachingLearning and teaching Coaching & Training Coaching & Training
The most common business The most common business challenge ….challenge ….
CommunicationCommunication
The most common business The most common business challenge ….challenge ….
CommunicationCommunication
e.g. e.g. LeadershipLeadership Motivational climateMotivational climate Personal successPersonal success SalesSales
3 key areas in the “3 key areas in the “LinguisticsLinguistics” ” arenaarena
3 key areas in the “3 key areas in the “LinguisticsLinguistics” ” arenaarena
Sensory systems – visual, auditory, Sensory systems – visual, auditory, kinaesthetickinaesthetic
3 key areas in the “3 key areas in the “LinguisticsLinguistics” ” arenaarena
Sensory systems – visual, auditory, Sensory systems – visual, auditory, kinaesthetickinaesthetic
2 key language patterns - 2 key language patterns - SpecificitySpecificity & & Influence/HypnosisInfluence/Hypnosis
3 key areas in the “3 key areas in the “LinguisticsLinguistics” ” arenaarena
Sensory systems – visual, auditory, Sensory systems – visual, auditory, kinaesthetickinaesthetic
2 key language patterns - 2 key language patterns - SpecificitySpecificity & & Influence/HypnosisInfluence/Hypnosis
Motivation patterns – language patterns Motivation patterns – language patterns “behind the words”“behind the words”
Internal Representation
State
Physiology
External Event
Behaviour
NLP Communication ModelNLP Communication Model
Internal Representation
State
Physiology
External Event
Behaviour
NLP Communication ModelNLP Communication Model
Internal Representation
State
Physiology
External Event
Filters
Behaviour
NLP Communication ModelNLP Communication Model
Language Patterns of Motivation – Language Patterns of Motivation – Decision MakingDecision Making
Options ProceduresOptions Procedures
Language Patterns of Motivation – Language Patterns of Motivation – Decision MakingDecision Making
Options ProceduresOptions Procedures
Sameness DifferenceSameness Difference
Decision MakingDecision Making
Convincer Pattern – How do you (will you) Convincer Pattern – How do you (will you) know when you are convinced?know when you are convinced?
Decision MakingDecision Making
Convincer Pattern – How do you (will you) Convincer Pattern – How do you (will you) know when you are convinced?know when you are convinced?
Convincer pattern 2 – When will you know Convincer pattern 2 – When will you know you are convinced?you are convinced?
SummarySummary
“ “Human beings can alter their lives by Human beings can alter their lives by altering their attitudes of mind”altering their attitudes of mind” William JamesWilliam James
Opportunities for you!Opportunities for you!
NLP Seminar – one day training on 14NLP Seminar – one day training on 14thth August: visit www.nlptaster.co.ukAugust: visit www.nlptaster.co.uk
Opportunities for you!Opportunities for you!
NLP Seminar – one day training on 14NLP Seminar – one day training on 14thth August: visit www.nlptaster.co.ukAugust: visit www.nlptaster.co.uk
NLP coaching sessions - one to oneNLP coaching sessions - one to one
Opportunities for you!Opportunities for you!
NLP Seminar – one day training on 14NLP Seminar – one day training on 14thth August: visit www.nlptaster.co.ukAugust: visit www.nlptaster.co.uk
NLP coaching sessions - one to oneNLP coaching sessions - one to one Profiling & feedback Profiling & feedback
Opportunities for you!Opportunities for you!
NLP Seminar – one day training on 14NLP Seminar – one day training on 14thth August: visit www.nlptaster.co.ukAugust: visit www.nlptaster.co.uk
NLP coaching sessions - one to oneNLP coaching sessions - one to one Profiling & feedback Profiling & feedback Team workTeam work
Opportunities for you!Opportunities for you!
NLP Seminar – one day training on 14NLP Seminar – one day training on 14thth August: visit www.nlptaster.co.ukAugust: visit www.nlptaster.co.uk
NLP coaching sessions - one to oneNLP coaching sessions - one to one Profiling & feedback Profiling & feedback Team workTeam work Leadership and Executive CoachingLeadership and Executive Coaching
Opportunities for you!Opportunities for you!
NLP Seminar – one day training on 14NLP Seminar – one day training on 14thth August: visit www.nlptaster.co.ukAugust: visit www.nlptaster.co.uk
NLP coaching sessions - one to oneNLP coaching sessions - one to one Profiling & feedback Profiling & feedback Team workTeam work Leadership and Executive CoachingLeadership and Executive Coaching NLP Practitioner ProgrammeNLP Practitioner Programme
NLP in BusinessNLP in Business With Miriam McCallumWith Miriam McCallum
of McCallum Associatesof McCallum Associates
Web: Web: www.nlptaster.co.uk
Telephone: 01635 47490Telephone: 01635 47490