how you really connect to the internet

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How You REALLY Connect To The Internet

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Page 1: How You Really Connect To The Internet

How You REALLY Connect To The

Internet

Page 2: How You Really Connect To The Internet

You and your business depend on the Internet daily for everything and anything. But do you know how it really works?

Page 3: How You Really Connect To The Internet

1Connect Your Site(s) To Your

ISP's Core Network

Page 4: How You Really Connect To The Internet

To connect you to the Internet, your Internet Service Provider (ISP) creates a link between your site(s) and its own core network, probably by using one or more of the following technologies…

Page 5: How You Really Connect To The Internet

Data is sent over a copper phone line to the local telephone exchange. From there, the data travels via fibre-optic cables to your ISP's core network. The maximum speed varies widely by location and the upload speed is fairly low. ADSL is ideal for very small offices and for staff that work from home.

ADSL

Customer Office

CabinetCopper

Local Exchange

Copper

Page 6: How You Really Connect To The Internet

Think of this as ADSL on steroids. It offers faster speeds, because it uses more fibre-optic cabling and shorter distances of copper. It's not as widely available as ADSL.

Fibre To The Cabinet (FTTC)

Fibre

Customer Office

CabinetCopper

Local Exchange

Page 7: How You Really Connect To The Internet

A distant cousin of ADSL. EFM uses between 2 and 8 phone lines, instead of just one. The upload speed matches the download speed. Most EFM connections are 'uncontended' meaning you won't have to fight other customers for a limited amount of bandwidth.

Ethernet First Mile (EFM)

2 to 8 bonded copper pairs

Customer Office Local Exchange

Page 8: How You Really Connect To The Internet

These use fibre-optic cabling for the entire route. They offer the fastest connections and the most reliable links. They are a very popular choice for connecting offices to the Internet. Leased lines are uncontended.

Fibre Leased Lines

Customer Office

Fibre

Local Exchange

Page 9: How You Really Connect To The Internet

Which connection option is right for your business? That depends on your bandwidth requirements, the amount of data you're transferring each month, your budget and the options available in your location.

Page 10: How You Really Connect To The Internet

2 Connect To the Rest of the

Internet

Page 11: How You Really Connect To The Internet

• The Internet can feel like one single network, but it is really made up of separate networks – over 52,000 of them.

• Some of these networks, or to use the proper term - Autonomous Systems (AS), can connect to each other with the help of Internet peering.

One network, two networks, three networks…

Page 12: How You Really Connect To The Internet

• Peering occurs when two Autonomous Systems transfer data to each other directly. It happens mostly in large data centres within major cities.

• Network operators that want to peer can join an Internet Exchange (abbreviated IX). These make it simpler for network operators to swap traffic with fellow member of the same Internet exchange.

• Examples of Internet Exchange Points (IXPs):

About Peering

Page 13: How You Really Connect To The Internet

• Unfortunately, there are only a few hundred ISPs at most Internet exchanges, so it’s not practical for your ISP to connect to the whole Internet through peering alone.

• This is where Internet transit comes in. In return for a hefty 'transit' fee, a few international telecoms firms are willing to fill in the gaps, acting as a bridge between your ISP and the rest of the Internet.

• Your ISP can connect you to the whole of the Internet by using a mixture of peering and transit.

Internet Transit?

Page 14: How You Really Connect To The Internet

3In Practice

Page 15: How You Really Connect To The Internet

• How does an ISP know where to send your requests? By using DNS and BGP. • If I visit Google UK's web site, my computer uses the Domain Name System (DNS) to

convert the hostname www.google.co.uk into an IP address, 216.58.210.3. • My ISP then needs to route my request for Google's homepage to the correct section of

the Internet. • Luckily for me, Autonomous System 15169 is announcing to the world (via Border

Gateway Protocol) that it is happy to receive requests intended for IP addresses in the range 216.58.192.1 to 216.58.223.254. As 216.58.210.3 falls within that range, my ISP will send my request for www.google.co.uk to that Autonomous System.

• My ISP has an Autonomous System (AS 39326) that peers with AS 15169, so my request

for Google UK's homepage goes directly to Google, without having to pass through the network of a transit-providing middle man.

Page 16: How You Really Connect To The Internet

4Staying Connected

Page 17: How You Really Connect To The Internet

You now know how your business connects to the Internet. But how can you ensure it stays connected?

Page 18: How You Really Connect To The Internet

Check whether your Internet connection comes with a Service Level Agreement (SLA). This document guarantees that your Internet connection will only ever experience minimal downtime. It also explain how you'll be compensated if the service you receive falls short of agreed levels.

Page 19: How You Really Connect To The Internet

If your business is heavily reliant on its Internet connection, you should consider installing a backup Internet connection. This doesn't need to be expensive. The connection just has to be good enough to tide you over until your main connection is fixed.

Page 20: How You Really Connect To The Internet

One tip for getting problems fixed faster is to sign up for an Internet service that offers 24x7 support. That way, troubleshooting takes place throughout the day and night. Network upgrades, patching and rebooting can be scheduled at times of the day when no-one from your organisation is around to notice disruption.

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Another way to cut downtime is to use an ISP that monitors its customer connections for problems. This allows your ISP to begin troubleshooting some problems that you've yet to notice or report.

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Do you need help with your Internet Connection?

Contact us today for a chat:

+44 (0) 20 7847 [email protected]