really connect - webinar 2 - social etiquette

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Mike Clark & Naomi Johnson @ReallyConnect company/really-connect Groups/ReallyConnect ReallyConnect.com cial Etiquette: Building Trust Online Webinar Series Session 2: Social Etiquette

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The full recording of this webinar can be found at www.ReallyConnect.com/Webinars.

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Page 1: Really connect - Webinar 2 - Social Etiquette

Mike Clark & Naomi Johnson

@ReallyConnect

company/really-connect

Groups/ReallyConnect

ReallyConnect.com

Social Etiquette: Building Trust Online

Webinar SeriesSession 2: Social Etiquette

Page 2: Really connect - Webinar 2 - Social Etiquette

+ 450 other corporates & 1000’s of SMEs

Page 3: Really connect - Webinar 2 - Social Etiquette

[email protected]

+44 20 313 73 313

Mike Clark

Get in touch with Mike?

@MikeClark03

in/mikeclark3

groups/reallyconnect

reallyconnect.com

Worked with 1000's of small business owners to improve their sales & marketing

Provided sales and LinkedIn training for Oracle, IBM, Siemens, Wowcher and many other household blue chip companies

Passionate about empoweringpeople to use LinkedIn to produce REAL results

Page 4: Really connect - Webinar 2 - Social Etiquette

[email protected]

+44 20 313 73 313

Bert VerdonckBert is an international keynote speaker, a LinkedIn Expert and a creative lifehacker.

Bert has trained hundreds of corporates and thousands of SMEs and freelancers.

Did you know Bert (co-)authored 6 books? Check out his LinkedIn profile for more info!

Get in touch with Bert?

@BertVerdonck

in/bertverdonck

groups/reallyconnect

reallyconnect.com

Page 5: Really connect - Webinar 2 - Social Etiquette

Naomi Johnson

Training Consultant at Really Connect for 11 months, spoken with 150+ businesses

Small Business Marketing Specialist with 8 years experience

Author ‘Grassroots to Green

Shoots’ www.GrassrootstoGreenShoots.com

Naomi JohnsonGet in touch with Bert?Get in touch with Bert?

[email protected]

+44 20 313 73 313

Get in touch with Bert?

@Coach_Marketing

in/NaomiJohnsonUK

groups/reallyconnect

reallyconnect.com

Page 6: Really connect - Webinar 2 - Social Etiquette

Goals & Objectives

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Agenda

How Mastering Social Etiquette will help you

What is Social Etiquette?

Why Mastering Social Etiquette is Important

Practical Do’s and Don’t

Page 8: Really connect - Webinar 2 - Social Etiquette

What is Social Etiquette?

“The customary code of polite behaviour in society or among members of a particular

profession or group”

~ Oxford Dictionary

Page 9: Really connect - Webinar 2 - Social Etiquette

Getting It Wrong

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Drawback of getting it wrong…

Burn relationships you’ve spent your entire career building

Annoy people

Damage your personal and company brand

Build a negative association of you inside your network

Miss out on opportunities

You’re making it harder work for yourself

Page 11: Really connect - Webinar 2 - Social Etiquette

Benefits of Mastering ‘Social Etiquette’

Become confident sharing valuable content and being seen

Protect your company branding and personal brand

Develop valuable relationships with your key prospects/candidates

Create grater awareness of what you do

Share your message more effectively

Establish yourself as thought leader

Develop trust, not burn it

Page 12: Really connect - Webinar 2 - Social Etiquette

What’s Unique about LinkedIn?

Page 13: Really connect - Webinar 2 - Social Etiquette

Practical Do’s and Don’tsDO DO NOT

Passive • Send a personalised invitation •Have an up to date and complete LinkedIn profile •Write your profile with your audiences interest in mind• Use Rich Media Content to engage people

•Send a ‘Standard’ invitation to connect •Have an incomplete LinkedIn profile•Project a direct sales message on your profile especially ones with an urgent nature or scarcity message

Active • Add meaningful comments on items that mean something to you•Make Status Updates mentioning what you’re working on• Share meaningful and relevant content• Be consistent in subjects shared

• Share posts, like or comment on things you’ve not read• Share irrelevant content that distracts from your brand•‘Bad mouth’ people in your updates – especially on LinkedIn

Proactive • Send personalised private messages to 1 or a few friends stating the benefits involved for them

• Send highly personalise InMails

• Send Mass Mailings

• Send ‘impersonal’ InMails about what you’re doing and what you want

Page 14: Really connect - Webinar 2 - Social Etiquette

Let’s All Learn EtiquetteMore people who learn to use it correctly, the more active

engagement there will be

Start a discussion with co-workers, associates, friends and family

Establish your own code of conduct and follow it

Lead by example

Educate: Share this webinar with them

Page 15: Really connect - Webinar 2 - Social Etiquette

LinkedIn Fundamentals Programme

Social Selling Programme – Foundations & Advanced

Social Recruiting Programme

In Company Training

LinkedIn for Charities

£1 million LinkedIn Social Selling challenge

How We Can Help

www.reallyconnect.comOr email [email protected]

Page 16: Really connect - Webinar 2 - Social Etiquette

Next StepsIf you are a:

Entrepreneur

Recruitment

Sales

Wish to discuss how LinkedIn could help you achieve your outcomes, then please book a 45 minute session with Naomi Johnson:

www.ReallyConnect.com/accelerator

Page 17: Really connect - Webinar 2 - Social Etiquette

Mike Clark & Naomi Johnson

@ReallyConnect

company/really-connect

Groups/ReallyConnect

ReallyConnect.com

Social Etiquette: Building Trust Online

Webinar SeriesSession 2: Social Etiquette