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HUMAN RESOURCES MANAGEMENT An International Workshop 19 – 30 June, 2014 ISRAEL

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Page 1: HR Booklet English June 2014(Sallee)

HUMAN RESOURCES MANAGEMENT

An International Workshop

19 – 30 June, 2014 ISRAEL

Page 2: HR Booklet English June 2014(Sallee)
Page 3: HR Booklet English June 2014(Sallee)

Table of Contents

About Galilee International Management Institute .......................................................... 1

Introduction ............................................................................................................................ 3

Objectives ................................................................................................................................ 4

Steering Committee ................................................................................................................ 5

Staff Members of the Programme ........................................................................................ 5

Programme Faculty ................................................................................................................ 6

Curriculum ............................................................................................................................ 10

Extracurricular ...................................................................................................................... 10

Study Tours ........................................................................................................................... 10

Excursions ............................................................................................................................. 11

List of Participants ................................................................................................................ 12

Meal Times ............................................................................................................................ 16

The Programme .................................................................................................................... 16

Diploma ................................................................................................................................. 16

Attendance in Classes .......................................................................................................... 16

Daily Schedule ...................................................................................................................... 17

Programme and Daily Schedule ........................................................................................ 18

Computer Lab Guidelines ................................................................................................... 29

Post/Telephone/Communications ................................................................................... 30

Laundry Service .................................................................................................................... 31

Security .................................................................................................................................. 31

Flight Reconfirmation .......................................................................................................... 31

Galilee Institute Policy toward Sexual Harassment ........................................................ 32

Emergency Phone Numbers ............................................................................................... 33

Medical Assistance ............................................................................................................... 33

Currency ................................................................................................................................ 33

Transport ............................................................................................................................... 34

Customs of the Country ...................................................................................................... 35

Common Words/Phrases in Hebrew ................................................................................ 36

Course Calendar – 2014 ....................................................................................................... 38

Page 4: HR Booklet English June 2014(Sallee)
Page 5: HR Booklet English June 2014(Sallee)

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About Galilee International Management Institute

GIMI is an international management training institute, delivering advanced leadership, management and capacity building seminars, to professionals coming from all over the globe. Our International Department offers a core curriculum of over 30 programmes, assigned to various Centres of Excellence:

Agricultural and Environment Training Centre Centre for Strategic Studies Centre for Health Management Centre for Middle East Studies Centre for Capacity Building Development Centre for Higher Education Centre for Economic Development Centre for Transport and Maritime Studies

To complement these, our Programme Development Division designs and implements special training projects tailor-made for the requirements of sponsoring governments, international agencies such as USAID and the World Bank. Among the public and private sector planners, managers and decision-makers trained by GIMI, are directors of environmental agencies, hospitals, port authorities and public transport systems; university vice-chancellors and school principals; business, industrial and NGO executives and countless others entrusted with the planning and implementation of institutional, national and regional renewal and reform. In addition, GIMI works in cooperation with European higher education institutions to offer European accredited Masters and Doctorate programmes.

The Galilee International Management Institute Study Centre at Kibbutz Mizra provides study facilities and accommodations, located seven kilometres outside the city of Nazareth, in the pastoral northern region of Israel. The Study Centre includes modern classrooms equipped with the latest audio-visual aids and a computer laboratory with free Internet and e-mail access. Staying on Kibbutz Mizra offers Galilee International Management Institute programme participants a cultural experience that is unique to Israel. A kibbutz is a communal farm. Kibbutz Mizra’s grounds comprise lawns, gardens, and walking and bicycle paths surrounded by agricultural land. The kibbutz is both the workplace and home of its members, and the kibbutzniks treat Galilee International Management Institute course participants as honoured guests. The kibbutz also attends to participants’ banking and postal needs and provides laundry service. In nearby Nazareth, a city holy to both Christians and Muslims, participants can visit a modern shopping mall, an outdoor Middle Eastern marketplace (souk) and biblical and historical sites.

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“Experience Israel”! All programmes include the opportunity to experience Israeli culture. The Institute provides weekend excursions to Israeli tourist attractions, among them archaeological, Biblical, historical and recreational sites. Study tours give programme participants the opportunity to make professional contacts with Israeli colleagues. Galilee International Management Institute has over twenty-five years’ experience designing and implementing advanced leadership and management training programmes and capacity building seminars for senior-level planners, managers and decision makers from transitional countries around the globe. Tailored and off-the-shelf courses are offered for individuals and groups of all sizes. Courses can be delivered in the following languages: Arabic, English, French, Hebrew, Portuguese, Russian and Spanish.

Galilee Institute also delivers many custom-made programmes. This specialist area has now become an integral part of GIMI. Customised training programmes are designed and delivered in response to a client’s request for training in a specific area and are created for groups of individuals from an organisation, institute or company. These comprehensive training programmes may be held in-country, at Galilee Institute Israel or both in-country and at Galilee Institute. The flexible nature of these customised programmes ensures that the clients’ needs regarding programme duration, content and dates are met.

The Institute also has the facility to conduct on-site training programmes (“In-Country Training”) in Africa, Asia, central and eastern Europe, Latin America and elsewhere throughout the transitional world.

Our 500-member faculty comprises internationally recognised academic experts and expert practitioners in their fields. They develop the curriculum, deliver the lectures, conduct the workshops, develop small group activities and supervise participants’ final projects.

Galilee International Management Institute graduates are expected to return to their home countries, communities and institutions with applicable knowledge and problem-solving skills. With this in mind, our faculty guides programme participants in project planning and results evaluation.

The Galilee International Management Institute mission is to upgrade the standard of living in transitional countries and to sustain development through capacity building. Galilee Institute addresses these countries’ need for administrative leadership, believing that human efficiency is the crucial factor in nations’ reaching their full socioeconomic potential. The Institute aims to share Israeli practices and innovations applicable to participants’ own nation-building requirements; to provide an international meeting place where professionals learn from top Israeli academic and professional experts and, of equal importance, from each other and, within our own neighbourhood, to build bridges of peace in the Middle East.

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Introduction

Since its establishment in 1987 (as Galilee College), Galilee Institute has offered management training and capacity building seminars to senior officials and decision makers from around the globe: Africa, Asia, Europe, Latin and North America, the Middle East and the Pacific. Our educational mission is based on a belief that human efficiency is the crucial factor in nations’ reaching their full socio-economic potential. Therefore in every organisation, it is vital that the personnel are trained to their full potential as they are the major key to significant progress. In today’s rapidly changing and highly competitive environment, the human resource function plays an increasingly important role in an organisation’s ultimate success or failure. Where success was once dependent upon a firm’s ability to discover and manage natural resources; success today goes to the organisations that most effectively discover and manage their human resources. At the beginning of the 21st century, Human Resources (HR) management is a fast-moving area that requires its practitioners to have much more than simply skills of dealing with people. They are now required to have in-depth understanding of organisational processes in general and a thorough knowledge of their own organisation’s strategies and tactics. Furthermore, they are expected to be fully conversant with the requirements of the external marketplace in order to lead the personnel of the company to success.

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Objectives

The goal of the HR management seminar is to prepare human resource professionals to deal with the complexities and challenges of managing today's workforce.

Participants will return to their countries equipped with the latest practical tools of HR and having enhanced their capacity to:

Understand the benefits of increased organisational and managerial effectiveness

Motivate their employees; thus advancing the whole organisation

Determine and manage the strategic role of the HR function within the organisation

Use problem solving, analytical and interpersonal skills that can be transferred, with confidence, to the workplace

Identify, analyse and respond to social, economic and legal factors influencing the operations of their employing organisations and its HRM policies

Create and implement initiatives and procedures in response to internal and external pressures on the organisation

Bring out an appreciation of the need for innovative thinking

Recognise how future trends in linking strategy and HR management may impact the organisation

Identify HR problem areas and provide alternative solutions that facilitate management processes

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Steering Committee

Dr. Joseph Shevel, President, Galilee International Management Institute

Dr. Major General (Ret.) Baruch Levy, Chairman, Galilee International Management Institute Board of Trustees

Dr. Nathan Tirosh, Dean, Galilee International Management Institute

Mrs. Yael Strausz, CEO, Galilee International Management Institute

Mrs. Silvana Nahmad, Director, Division for Euro-Mediterranean Cooperation

Mrs. Keren Ungar, Academic Director

Staff Members of the Programme

Mrs. Anat Douieb, Senior Programme Director

Ms. Melinda Vecseri, Registrar

Ms. Liana Staerman, Registrar

Mrs. Nirit Harel, Director of Logistics and Planning

Mr. Gili Agmon, Social Coordinator

Mr. Amit Hamburg, Social Coordinator

Ms. Becca Machado, Social Coordinator

Mrs. Sofi Sadaka, Administrative Director

Mr. Shai Shaked, Administrative Coordinator

Mr. Yossie Sadaka - Administrative Coordinator

Ms. Sallee Eriera, Director, Alumni Relations

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Programme Faculty

Mrs. Keren Ungar

MSc in Human Resources Management, Industrial Engineering Faculty, the Technion (Israel Institute of Technology), Haifa. Academic Director of the Human Resource Seminars for Galilee Institute. Head of HR Department for Galilee Institute

Dr. Javier Simonovich

PhD, Urban Planning. MSW. MCW. BSW. Lecturer for the Human Services Faculty, Jezreel Valley College. Former programme developer and coordinator at Eshhar Social and Welfare Services. Former Director of Community Centres at the Israeli Association of Community Centres.

Dr. Joseph Shevel

President of Galilee Institute, Israel. BA, MA and PhD degrees from the Hebrew University (Israel) and New York University (US) in the fields of Geography, History, Economics and Management. Between 1978-1987 lecturer at the University of Haifa, Department of Economics and the Director of the Department of Management Studies at the university (ED) also lectured at the Technion - Israel Institute of Technology and Bar Ilan University (Israel). Active in public life in Israel and since 1986, member of the Prime Minister Committee on Social Policy, a member of the Environmental Committee of the Haifa Region (under the auspices of the Israel Ministry of Energy) and Director and Coordinator of several joint European – Mediterranean networks in the field of management and economic development. Invited to address many conferences, among others in Croatia – the Annual Conference on Security of Europe, Taiwan – National Security University (2007), Korea – National Security University (2005, 2007), Moscow State University, Russia (2008) lecturing on National Security Issues. An active member of the Asian University President Forum and presented lectures at the Forum’s meetings in Bangkok (2006) and in Korea (2005). Invited to lecture at the United Nations University – Leadership Academy in Amman (at Amman University) about Leadership and Management and on the economic prospects in the Middle East following the peace agreement. Also lectured at the Global Leadership Centre at Bacheshire University, Turkey. In June 2008, became one of the founders of the Euro-Mediterranean University, established in Slovenia under the auspices of the European Union.

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Prof. Ilan Meshulam

Doctorate in Business Administration, Boston University. Former Professor of Management, and Manager of the MBA Programme at Faculty of Industrial Engineering and Management, The Technion (Israel Institute of Technology). Currently Professor at the Haifa University, Israel, School of Business Administration. Former Head of the Graduate School of Management. Research focused on Strategic Human Resource. Published in the Academy of Management Review, Human Resource Management, and Journal of High Technology Management Research and many more. Co-author of “Human Resources Strategy” book published in 2000. Former Vice President and other executive positions in multinationals High Technology firms, both in Israel and the US, including Control Data Co.; Digital Equipment; Intel; Elbit. Consultant on Management and Strategy to organisations in Israel.

Mr. Eli Harari

BAC, New York Institute of Technology and recipient of many honorary accreditations. Broad experience in international lecturing, professional training and high level personal mentoring for Fortune 500 companies, organisations and universities in Europe, the Middle East and US.A specialist in leading organisational change and training future leaders. Written numerous article on change and personal development and has developed a unique training system called the 5 Intelligences.

Dr. Dana Vashdi

PhD from the Technion (Israel Institute of Technology) in Organisational Psychology. Lecturer at the University of Haifa in the division of public administration and management. Research interests include team work, management of health care organisations, organisational learning and managing quality interventions. Published articles in top journals in management such as the Academy of Management Journal and Human Resource Management.

Mr. Shlomo Lempert

Studied at Harvard Business School, USA, Insead Fontainebleau, France, Faculty of Business Management and Faculty of Social Science-Tel Aviv University, Israel. Certified trainer for Global programmes including: "Situational Leadership” , "8 Step Coaching" among other managerial programmes. Senior consultant in the areas of management, people and processes. Over 25 years of experience in various Senior/Executive positions, segments and industries including: Executive Director, Israel- Brazil Chambers of Commerce and Industry; Director, HR, Admin and Corporate Affairs, Pfizer Pharmaceuticals Ltd; Vice President, HR, Quality Assurance and Admin, Eldor Computers Ltd; HR Manager, Tadiran Telecommunications Ltd; Manager of Israeli Institute of Productivity. Expertise in Courses, Lectures, Consulting, Organisational Development, Management.

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Mr. Amnon Gideon

Graduate of political science and psychology at Bar Ilan University. Graduate studies in business administration at the University of Derby. Graduate of courses and workshops in related fields, University of Berkeley (California) and Bar Ilan University. 35 years of HR experience including: Vice President and Head of Human Resources, Israel Discount Bank; VP Human Resources at Partner Communications (Orange); HR Manager for Motorola Israel. Various positions at the Safed Municipality. CEO of the Association for Civil Rights in Israel. Experienced in public speaking and lecturing to business and academic audiences.

Mrs. Dekel Levinson

BA in Human Services and Political Sciences, completed post graduate studies in Organisational Consulting; Psychoanalytic and System Approach. Long experience working in the areas of Human Resources Management and Organisational Consulting for leading Israeli Companies. Worked in the capacity of Human Resources Business Partner for Intel Israel, managing the HR function for several of Intel's Israel based business groups. Expertise in Organisational Development and Consulting, Leading Change and Transition, Managers and Team Development, Employee Engagement, Growth and Career Development.

Mr. Dan Cristal

MA, PhD Candidate. S.G.L. Senior groups' moderator. Organisational consultant. Training specialist. Official consultant for companies and corporate businesses for the Chamber of Commerce and Industry of Haifa and the North region. Expertise in inter-organisational processes; to empower managers and working-teams in their inter-personal communications' skills and performances; to improve group processes Created an innovative counselling approach the HPCM®©. PhD study focussing on the social, political and economic role of public housing companies in the planning and implementation of housing policies in Israel.

Ms. Sarah Craimer

MA, BA in Sociology. Masters in Social Work. Highly experienced Human Resources Executive. Former Global VP HR at Star Defence Systems (350 employees, TASE traded); AppNexus (Internet, 600 employees); Chiasma (pharmaceuticals); XOSoft (Internet); RichFX (Internet); FourFold Technologies (semiconductors).

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Mr. Dror Netzer

MSW (doctoral studies). Associated lecturer at Ben Gurion University. Lecturer at Yezreel Valley College. Expert in Multi-Cultural organisational consultation; leadership and career development. Founder and Manager of a regional Domestic Violence Prevention Centre. Manager of regional centre for juveniles at risk. Former Leadership Consultant for the IDF Officers' programme. Wide experience in consulting to managers and leaders in various organisations: educational, commercial and security companies.

Mrs. Sarit Back

B.Ed. Organisational Consultant. Career Management Specialist. Extensive experience in directing, training and empowerment of managers in different sectors of various industries. Familiarity with a wide range of target audiences: the kibbutz industry; high-tech; the security sector; government etc. Leads workshops and assists managers in their workplace or outdoors, where the emphasis is on providing tools for personal and professional development in various organisations.

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Curriculum

Human Resources Management in Israel

Historical Aspects of the Middle East Conflict

Israel as a Start-up Nation

Strategic Human Resources Management

Innovation and Organisational Change

Emotions in your Organisation

Recruitment and Selection

Employee Performance Evaluation as a Central Management Tool: Parts I & II

Compensation as a Key Enterprise Performance Management

Building Influence in the HR Role

Ethics in the Organisation: Past, Present and Future

Workshop: Strategy against Burnout

Pre-Retirement Training for Employees

Effective Team Building: A Practical Workshop

Extracurricular

“Coffee, Cake and Business Cards”, an informal HRM Gathering

Study Tours

Bait Balev Medical Rehabilitation Centre, Nesher

EMC2, Information Technology and Services, Hertzliya

The Israel Electric Corporation, Hadera

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Excursions

Nazareth and the Sea of Galilee

Jerusalem

The Dead Sea

* To all daily excursions please bring with you a bottle of water, a sunhat, a bathing suit, comfortable walking shoe and appropriate dress for holy places. (i.e. women should have shoulders and knees covered and in some holy places men cannot enter with shorts)

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List of Participants

Name Position Organisation Country

Ms. Precious Baswika Machinya

Human Resources Specialist - Operations

National Development Bank

Botswana

Mrs. Masego Makgoro

Head of Human Resources

National Development Bank

Botswana

Pastor Timothee Mouanodji

Pastor, Director of Camp Joy

Association Tchadienne des Eglises Baptist Mid-Mission (ATEBAM)

Chad

Ms. Xiaoan Liang Foreign Linguistics Student

Jiangsu University China

Mr. Sang Furmus W. Gomez

Acting Director, Standards & Quality Assurance Directorate

Ministry of Basic and Secondary Education (MoBSE)

Gambia

Mr. Omar Jatta Acting Director of Human Resources

Ministry of Basic and Secondary Education (MoBSE)

Gambia

Mrs. Florence Ekua Amuah

Deputy Chief Manager

Bank of Ghana Ghana

Mr. Charles Gatsey

Head of Administration, Hohoe Regional Branch

Bank of Ghana Ghana

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Name Position Organisation Country

Mr. Isaac Baiden Clerk Delta Shipping Co. (DSC)

Ghana

Mr. Isaac Kodwo Biney

Port Mechanical Engineer

Ghana Ports & Harbours Authority (GPHA)

Ghana

Mr. George Ohene Bredu

Port Personnel/ Administrative Manager

Ghana Ports & Harbours Authority (GPHA)

Ghana

Mrs. Christina Daisy Damptey

Human Resource Officer

Ghana Ports & Harbours Authority (GPHA)

Ghana

Mr. Samuel Ronnie Thannie

Transport Manager Ghana Ports & Harbours Authority (GPHA)

Ghana

Mr. Benjamin Kofi Gyasi

Director of Human Resources Development & Management Directorate

Ministry of Food and Agriculture (MOFA)

Ghana

Mrs. Claudia Okae Odjidja

Human Resources Operations Manager

UniBank Ghana Ghana

Mr. Opoku Oku-Afari

Administrative Secretary

University of Cape Coast

Ghana

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Name Position Organisation Country

Ms. Florence Wambui Kanja

Human Resources & Administration Officer

Kenya Railways Corporation

Kenya

Mr. Francis Mwangi Juma

Senior Personal Assistant, County Executive Committee

Kiambu County Government

Kenya

Ms. Mary Coletta Kemunto

Ag. Senior Assistant Director HRD

Office of the Attorney General

Kenya

Mrs. Margaret Tamandani Longwe

Employee Benefits Manager

National Bank of Malawi, Head Office

Malawi

Ms. Alexandrina Rusu

Attaché, Department of Human Resources, Law & Litigation

Ministry of Foreign Affairs and European Integration

Moldova, Republic of

Mrs. Folayimi Omotunde Ogunwole

Lecturer 1

Ladoke Akintola University of Technology (LAUTECH)

Nigeria

Mrs. Isabella Raluchukwu Nweze

Chief Administration Officer

Nigerian Shippers Council

Nigeria

Mr. Ibrahim Umar Yunusa

Chief Administrator Officer

Nigerian Shippers Council

Nigeria

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Name Position Organisation Country

Barrister Olufemi Runcie Kayode

Lecturer Rufus Giwa Polytechnic

Nigeria

Mrs. Aderonke Abimbola Odumosu

Deputy Director Administration

Teachers Registration Council of Nigeria (TRCN)

Nigeria

Ms. Violet Rodrick Mlinga

Head of Department of Admin and HR

Institute of Rural Development Planning (IRDP)

Tanzania, United Republic of

Dr. Pamella Lulu Sawa

Registrar - Public/Private Health Facilities

Ministry of Health and Social Welfare

Tanzania, United Republic of

Mrs. Teddy Donacian Njau

Assistant Director Human Resource

Ministry of Lands, Housing and Human Settlements Development

Tanzania, United Republic of

Ms. Yedidah Biribonwa

Principal Kabale School of Nursing and Midwifery

Uganda

Mr. Thomas Ojok Assistant Commissioner, HR Development

Ministry of Agriculture, Animal Industry & Fisheries (MAAIF)

Uganda

Ms. Mutakila Ndolwa Kawesha

Acting Senior Human Resources Management Officer

Ministry of Health Zambia

Mrs. Lydia Lukwesa Kanchebele

Chief Human Resources Development Officer

Ministry of Home Affairs

Zambia

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Meal Times

Meals will be served at the Kibbutz dining room, as indicated on the Daily Schedule. It is important that participants respect meal times.

The Programme

The programme commences 19th June and terminates 30th June, 2014.

Diploma

The Diploma for the programme will be awarded to those participants who have regularly attended classes and have fulfilled all academic requirements.

Attendance in Classes

Your attendance during lectures and Study Tours is obligatory. For security and administrative reasons, you are kindly requested to inform the staff of the Programme if you are unable to attend. In all cases, non-attendance has to be justified. Only those participants present for a minimum of 90% (during lectures and Study

Tours) will be entitled to receive a Diploma.

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Daily Schedule

Generally, the following study schedule will be adhered to Sunday through Friday.

07:00 - 08:00 Breakfast

08:30 - 10:30 Morning Session

10:30 Coffee/Tea break

10:50 - 12:30 Morning Session Continued

12:30 - 13:30 Lunch

14:00 - 16:30 Afternoon Session

16:30 Coffee/Tea break

16:45 - 18:00 Afternoon Session Continued

19:00 - 19:30 Dinner

Please note: On Fridays, lunch is only served until 13:30. During dinner all the participants should sit together in one area; the Kibbutz members have their "Shabbat" meal with their family relatives

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Programme and Daily Schedule

Thursday 19.06.14

Registration and Orientation

Mrs. Anat Douieb 08:30 – 09:30

Academic Orientation

Mrs. Keren Ungar 09:30 – 10:00

Human Resources Management in Israel

Dr. Javier Simonovich 10:00 – 12:00

HRM is the discipline of organising and managing Human Resources in such a way that these resources deliver everything required to complete a project within the defined scope, quality, time and cost constraints. A project is a temporary and one-time endeavour undertaken to create a unique product or service that brings about beneficial change or added value. The property of being a temporary and one-time undertaking contrasts with processes, or operations, which are permanent or semi-permanent ongoing functional work to create the same product or service repeatedly. The management of these two systems requires varying technical skills and philosophy, hence requiring the development of project management with Israeli perspectives, approach and experience.

Notes_______________________________________________________

___________________________________________________________

(Departure: 13:00)

Opening Ceremony 13:30 – 14:30

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Historical Aspects of the Middle East Conflict

Dr. Joseph Shevel 14:30 – 16:00

The lecture focusses on the history of the Holy Land since the time of Abraham and his two sons, Isaac and Ishmael. The present political conflict is rooted in these historic events and places. During the lecture, the Israeli recent developments will be reviewed as well as various aspects of Israeli society and the economy.

Notes_______________________________________________________

___________________________________________________________

Israel as a Start-up Nation

Dr. Joseph Shevel 16:00 – 17:00

Notes_______________________________________________________

___________________________________________________________

Kibbutz Mizra: An Overview

Mr. Zvi Harel 17:00 - 18:00

Notes_______________________________________________________

___________________________________________________________

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Friday 20.06.14

Strategic Human Resources Management

Prof. Ilan Meshulam 08:30 – 12:00

The objective of the lecture is to provide a strategic framework for understanding Human Resources management in an organisational context. The lecture presents an integrative approach to Human Resources, emphasising the strategic approach to its management. The lecture aims at providing the students with good understanding of the various contingencies and alternatives facing managers in designing Human Resources integrated systems, in congruence with the organisational environment and its business strategy.

Notes_______________________________________________________

___________________________________________________________

Innovation and Organisational Change

Mr. Eli Harari 13:30 – 17:30

These days are times of change; both nationally and globally and these changes happen at an astonishingly fast pace, with an intensity that has never been known before; cultural, technological, industrial, locational and personal changes to name a few. All changes require individuals to cope, to adjust and to somehow stay ahead of the "game". So the question is: what kind of organisation is necessary to provide a stable base and environment that can ride the wings of change, encourage innovation and inspire people to be at their very best? In this presentation, we will explore and discuss the needs of an organisation that fosters change; how to think in ways that are strategic and creative and the kind of interpersonal communication and conduct that are vital to the spirit of innovation.

Notes_______________________________________________________

___________________________________________________________

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Saturday 21.06.14

(Departure: 8:00)

Tour to Nazareth and the Sea of Galilee

Guided by: Ms. Verkinay Aivaziyan 08:00 – 18:30

Notes_______________________________________________________

___________________________________________________________

Sunday 22.06.14

Emotions in Your Organisation

Dr. Dana Vashdi 08:30 -12:30

Organisations are filled with people’s emotions. Workplace emotions have substantial significance for the individual employee, work teams and the performance of the organisation as a whole. During this interactive workshop, we will discuss and analyse, on various levels, the effects of emotions in your organisation. The implications will also be considered.

Notes_______________________________________________________

___________________________________________________________

Recruitment and Selection

Mr. Shlomo Lempert 14:00 -18:00

This lecture will encompass the following:

• The importance of recruitment and selection

• Objectives of recruitment

• Defining job description and candidate profiles

• Recruitment Strategy

Recruitment process and methods

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• Sources of recruitment

• Advantages and disadvantages of internal and external recruitment

• Interview preparations

• Effectiveness of interviews

Selections

• Tests

• End of selection and decision processes

Notes_______________________________________________________

__________________________________________________________

Monday 23.06.14

Employee Performance Evaluation as a Central Management Tool, Part I

Mr. Shlomo Lempert 08:30 -12:30

This lecture will encompass the following:

Evolution

Definition

Objectives and purpose of performance evaluation

The process and cycle of performance management

Performance management as a useful tool for outdoor training needs and career development

Prerequisites for performance appraisal

Benefits and added values

Performance management: Models and methods

Performance management: Compensation and rewards

Planning, monitoring, rating, developing, rewarding

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Individual performance plan and development plan

Mid-year and end year reviews

Notes_______________________________________________________

__________________________________________________________

Employee Performance Evaluation as a Central Management Tool, Part II

Mr. Shlomo Lempert 13:30 -15:30

Notes_______________________________________________________

___________________________________________________________

International Evening 20:00-23:00

Notes_______________________________________________________

___________________________________________________________

Tuesday 24.06.14

(Departure: 07:30)

Study Tour to:

Bait Balev Medical Rehabilitation Centre, Nesher 08:30 – 10:30

Notes_______________________________________________________

__________________________________________________________

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Compensation as a Key Enterprise Performance Management

Mr. Amnon Gideon 13:30 -17:30

This lecture covers managing compensation programmes as a tool to manage organisational business performance and strategic goals.

Notes_______________________________________________________

__________________________________________________________

Wednesday 25.06.14

(Departure: 09:30)

Study Tours to:

EMC2, Hertzliya 11:00 – 12:30

Notes_______________________________________________________

__________________________________________________________

To Be Notified 14:00 – 15:00

Notes_______________________________________________________

__________________________________________________________

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Thursday 26.06.14

Free Morning

(Departure: 12:30)

Study Tour to:

The Israel Electric Corporation, Hadera 13:30 – 16:30

Notes_______________________________________________________

___________________________________________________________

Friday 27.06.14

Building Influence in the HR Role

Mrs. Dekel Levinson 08:30 -12:30

In today's organisations, the HR function is becoming more and more strategic and influential. Consequentially, the related challenges for the HR Professional are also steadily increasing. To be effective and successful in their role, HR Professionals need to have the following attributes: to be excellent communicators; centres of knowledge in their expertise area; have the ability to build outstanding relationships; be exceptional influencers with the ability to impact on the decisions made within their organisations.

During this workshop we will:

Discuss what "HR Professionalism" means to us, in the context of our organisations and roles that we perform

Identify the different encounters and interactions we have with our customers and the people that we work with in the organisations we work for. What are the specific challenges of these interactions and what needs to be achieved in order to influence our desired outcome?

Learn about different roles of the HR Professional that can change from encounter to encounter and also within the same encounter itself

Learn about how to be authentic and understand what are our "needs and wants" from the encounter, that will drive our behaviour in the desired direction.

Understand our customer's "needs and wants" and how to overcome resistance if we encounter it.

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Notes_______________________________________________________

___________________________________________________________

Ethics in the Organisation: Past, Present and Future

Mr. Amnon Gideon 13:30 -17:30

This lecture comprises development of organisational ethics, consolidation and definition, implementation and maintenance of an ethical code.

Notes_______________________________________________________

___________________________________________________________

Saturday 28.06.14

(Departure: 07:30)

Tour to Jerusalem

Guided by: Mr. Yair Kovesh 07:30 – 19:30

Notes_______________________________________________________

___________________________________________________________

Sunday 29.06.14

Workshop: Strategy against Burnout

Mr. Dan Cristal 08:30 -12:30

Burnout and stress are the most common reasons for decline in employees' performances. The reasons for their occurrence are diverse, and so are the solutions and "remedies". Most competing measures are in your hands as their managers, some of them are relate to the working ambience while some of them are dealing with the employees' motivation for life. During this workshop you will learn how to recognise the characteristics of burnout and stress at work, and will acquire some practical measures to deal with them.

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Notes_______________________________________________________

___________________________________________________________

Pre-Retirement Training for Employees

Ms. Sara Craimer 14:00 -18:00

Why plan and conduct retirement training for employees? Discover the history of retirement; the importance of helping employees to prepare for and adjust to retirement; the psychological elements and stages of retirement; creating HR policy and procedures; practical guides and materials for creating your own training sessions.

Notes_______________________________________________________

___________________________________________________________

Monday 30.06.14

Effective Team Building: A Practical Workshop

Mr. Dror Netzer and Ms. Sarit Back 08:30 – 12:30

To succeed in the global arena, personnel in businesses and public organisations, have to know how to collaborate in order to meet goals and timetables. Effective teamwork is characterised by adhering to the values of an organisation's vision; a sense of belonging and interdependence; tasks clearly defined; differentiation between systems and subsystems and effective mechanisms for managing conflict.

The Workshop includes:

What is an Effective Team? A Theoretical Aspect

Effective Communication: Principles and Practical

Body Language: Impact on Interpersonal Communication

Conflict Management: Theory and Practice

Simulations and Teamwork Experience

Notes_______________________________________________________

___________________________________________________________

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Computerised Evaluation Session 13:30 – 14:30

(Departure: 17:30)

Closing Ceremony 18:00 – 19:30

Farewell Dinner 19:30 – 21:00

Tuesday 01.07.14

(Check-out from Rooms: 08:00)

(Departure from Mizra: 09:00)

Tour to the Dead Sea and Transfer to the Airport 11:00 – 21:00

Guided by: Mr. Yair Kovesh

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Computer Lab Guidelines

Access to the computer lab is free during opening hours (8:00-22:00,) except when classes are being held there.

All computers are connected to the Internet and are on-line at all times.

Upon arrival at the study centre you received your personal user name and password. This information is private and confidential and may not be transferred from one to another.

You may utilise your personal user and password to LOGON to any computer.

Be sure to save your work on the central server – the “Z” drive.

Do NOT save your work on the desktop, as you will not be able to access it the next time you LOGON.

PLEASE NOTE: you must LOGOFF before leaving the computer otherwise the user after you will have access to your private work.

If the anti-virus programme (“NORTON”) reacts, follow the instructions it gives.

Using Laptop Computers:

It is possible to access the internet using a wireless device (laptop computer).

It is possible to access wireless internet in the Study Centre at no extra charge.

Surfing the Internet while in your rooms is also possible, only for laptop users. Should you wish to avail yourself of this facility, Galilee Institute will supply you with a USB Modem for internet access (Netstick), upon payment of a $100.00 DEPOSIT, which will be returned to you when the Netstick is returned to Galilee Institute.

Please note: there is no charge for airtime at all when using the Netstick.

It is strictly prohibited to:

Download any files or programmes from the Internet,

Bring food and drink into the computer lab

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Post/Telephone/Communications

Receiving Mail

Your postal address in Israel is as follows: c/o Galilee International Management Institute P.O. Box 208, Nahalal 10600, Israel All correspondence should be addressed to you as indicated above to ensure speedy delivery.

Telephone/Fax

The International code for Israel is: 972 The area code for Northern Israel: (0)4 The area code for the Institute: (0)4 Making Phone Calls It is worthwhile to purchase an international phone card for use from your room.

Mobile Phones: In order to use your mobile phone you will need to purchase a SIM card as well as a unit loading card. These two can be found in both "Cellcom" and "Orange" companies' offices in town, the unit card can also be purchased at the Post Office and in local kiosks. Overseas callers should dial: Telephone: 972-4-6429230 (Country Lodgings in Kibbutz Mizra) Fax: 972-4-6420676 Telephone: 972-4-6428888 (Galilee International Management Institute) Fax: 972-4-6514811

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Laundry Service

Laundry will be done once, during the week beginning 22nd of June. A special laundry bag will be provided for laundry service. Your Social Coordinator will let you know on which day to prepare your laundry for collection. Please place your laundry in the bag with a note listing the items you are sending, your name and room number and then the laundry will be collected in the morning.

* Please note: dry cleaning service is not available.

Security

Owing to the security conditions prevailing in Israel, you will have to undergo security checks, like all Israeli citizens, when travelling, upon entering public buildings, banks, cinemas, theatres, etc. We anticipate your understanding, cooperation and tolerance in such cases.

The Institute administration advises participants to carry their passport with them during their stay in Israel. No personal valuables should be left in one's room. *

*Please note that the Institute will NOT be responsible for any thefts or other damage to personal property of the participants whilst they are in Israel. Participants are therefore advised to consider insuring themselves accordingly.

Flight Reconfirmation

As part of our service, Galilee International Management Institute will reconfirm your departing flight. For this purpose we will be collecting all flight tickets, and returning them to you before the end of the course. Your reconfirmed flight ticket will be returned to you inside an envelope. At the end of your stay here, you will also receive a slip of paper called a “Daf Mokdan” which means that your name has been sent to the security authorities. Please keep this paper together with your flight ticket and show it to the officer during the security check of your departing flight

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Galilee Institute Policy toward Sexual Harassment

In Israel, sexual harassment is both illegal and unacceptable. Sexual harassment may be described as unwelcome sexual advances, requests for sexual favours, or other physical and expressive behaviour of a sexual nature especially when this conduct has the purpose or effect of substantially interfering with an individual's academic or professional performance or of creating an intimidating, hostile, or offensive employment or educational environment. Galilee International Management Institute is committed to attaining excellence through diversity. Diversity infuses richness and fosters strength within our international programmes, focusing on respect for all human differences, including age, cultural, ethnic, racial, linguistic, gender, socioeconomic, educational, religious, sexual orientation, and ability. Our participants are valued for bringing a balance into perspective with their skills and strengths, to our programmes. Understanding and embracing the diversity of our participants from different origins and ideologies brings an important element to the Institute. Galilee International Management Institute is gifted with an experienced workforce equipped with cultural skills, helping to maintain excellence through diversity, providing an environment free from discrimination and harassment. Galilee Institute seeks to ensure that the community is free from all forms of sexual harassment in the educational setting. Complaints of sexual harassment will be responded to promptly. Confidentiality will be maintained as far as is possible. Individuals found in violation of the sexual harassment policy are subject to disciplinary action, which will include an early departure from Israel.

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Emergency Phone Numbers

Police: 100 Medical First Aid (emergency only): 101 Fire Brigade: 102

Medical Assistance

The Institute covers all participants for complete medical care during the course. If you are not feeling well, please inform the course coordinator and he/she will assist you in obtaining medical attention. Please be advised that medical insurance coverage does not include: Any health problems, which had begun prior to arrival in Israel Any dental treatment other than basic first-aid

Currency

The Israeli currency unit is called the "New Shekel" and the rate of exchange is approximately NS 3.50 per US$1.00 (kindly bear in mind that the currency rate may change). It is customary to use New Shekels everywhere; foreign currency is not generally accepted in local shops. Please ensure that you have New Shekels when going shopping. The exchange of foreign currency can be made at any bank. Normal banking hours in Israel are Sunday-Thursday mornings 08:30-13:00, Monday and Thursday afternoons 16:30-19:00.

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Transport

There is a shared taxi service called a "sherut" and this operates on inter-urban lines collecting and carrying passengers along fixed routes. The price of a seat in a shared taxi service ("sherut") is similar to the ordinary bus fare. Alternatively there is what is termed a “private” taxi service; this is far more expensive than the “Sherut” but this service is operated on a 24 hours/7 days a week basis. Should you require a private taxi, please ask your social coordinator to arrange this for you. It is important to note the following, when using a “Private” taxi: It is required by law, that within a city, the driver has to operate the meter; it is up to the passenger to ensure that the meter is on BEFORE the journey is started. If you require the cab to take you from one city to another, you and the driver MUST agree a price before you start your journey. Bus Routes and Rates -

Kibbutz Mizra to Afula Buses depart every 20 minutes – the journey is about 7 minutes Bus # 301 “Omni Express” – Bus Company – 5.80 NIS Bus #348 “Kavim” – Smaller Bus Company – 6.70 NIS The bus stop is located outside the kibbutz on the same side of the road

Kibbutz Mizra to Nazareth Buses depart every 30 minutes – the journey is about 20 minutes Bus # 723/955 “Egged” – Public Transport - 10.70 NIS Bus # 356/355 – “Kavim” – Public Transport – 6.70 NIS The bus stop is located outside the kibbutz on the opposite side of the road Kibbutz Mizra to Haifa Bus # 301– Omni Express – change at “Merkazit Hamifrats” – 18.50 NIS From “Merkazit Hamifrats” Buses #113/114/115 – to Haifa – 6.90 NIS At “Merkazit Hamifrats” you can also find a big shopping mall. The bus stop is located outside the kibbutz on the opposite side of the road Hitch-Hiking

As in all countries, hitch-hiking can be a risk. We ask you not to accept lifts from people you do not know!

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Customs of the Country

The Sabbath

Israel has a five and a half day working week; Sunday to Friday morning. The day of rest is Saturday. The Jewish Sabbath - "Shabbat" in Hebrew - begins at sunset on Friday and lasts until nightfall on Saturday. Muslims and Christians have their day of rest on Friday and Sunday, respectively.

Buses and trains do not run on Saturdays, except in Haifa and Nazareth; only taxi services are available between cities. For the majority of the population this is the day for outings. Banks, shops and some restaurants are closed. The Sabbath is also the main day for visiting and relaxation at home.

Food

In a country with such a diverse population, it is impossible to speak of a national style of cooking. In general, more poultry than meat is eaten; chicken and turkey are especially popular. Vegetables, salads and fruits are plentiful, and there is a wide selection of dairy products.

The Jewish dietary law, known as "kashrut", is observed in many of the public eating places, such as restaurants, hotels, university dining rooms and cafeterias, as well as many private homes. The basic "kashrut" law is that only animals that have cloven hooves and chew the cud, and only fish which have fins and scales, may be eaten. Therefore, meat, such as pig, rabbit and hare, or any type of shellfish is forbidden according to the Jewish law. In addition to this, meat and dairy products are not cooked and eaten together at the same meal.

However, regardless of these dietary laws, some restaurants in Israel (including Kibbutz Mizra dining room) can and do serve pork or mixed dairy-meat dishes.

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Common Words/Phrases in Hebrew

Hebrew English

Shalom Hello/Good-Bye/Peace

Toda Thank You

Boker-Tov Good Morning

Erev-Tov Good Evening

Laila-Tov Good Night

Shabat-Shalom Greeting On Sabbath (Saturday)

Ma Shimcha? What Is Your Name?

Ma Shlomcha? How Are You?

Tee’yul Trip

Yom Day

Bracha Blessing

Tov/Rah Good/Bad

Tov Meod Very Good

Yaffeh Nice

Ohev Like/Love

Shemesh Sun

Shamayim Sky

Lechem Bread

Melach Salt

Sucar Sugar

Cafe Coffee

Gvina Cheese

Basar Meat

Sakin Knife

Mazleg Fork

Capit Teaspoon

Caf Table Spoon

Tsalachat Plate

Cos Cup

Shulchan Table

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Keese Chair

Meechtav Letter

Ma’atafa Envelope

Bool Stamp

Ken Yes

Lo No

Oo’lay Maybe

Ein None

Yesh Have

Meetah Bed

Sabon Soap

Maggevet Towel

Cadoor Ball

Ani Me/I

Anachnu Us/We

Ata You

Atem You (Plural)

Hoo Him/He

Hee Her/She

Hem Them/They

Mafteach Key

Telephone Telephone

Mechonit/Auto Car

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Course Calendar – 2014

19 - 30 June

Advanced ICT Management: Trends and Strategies

Management of Higher Education Institutions

Contemporary Public Administration Management

Banks & Financial Institutes: Strategies and Management

Human Resources Management

8 - 21 July

Project Management – English, Portuguese, French

Human Resources Management - Portuguese

9 - 21 July

Political Science & the Israeli Palestinian Conflict

Understanding Israeli/Palestinian Culture/Conflict via Art, Religion and History - Chinese

10 - 21 July

National Security

New Approaches to Prison Management & Rehabilitation

Predictive Passenger Screening in Cooperation with IATA

Finance Management in Higher Education

19 – 27 August

International Executive Doctorate of Business Administration Part I (in France)

20 – 30 August

Israel-Palestine / the Current Reality – Japanese

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03 – 17 September

SMEs Management & Development

Transport: Planning, Development & Management

Management & Development of NGOs

Supply Chain Management and Procurement

29 October – 12 November

Agribusiness and Post-Harvest Management

Irrigation and Intensive Crop Management

Livestock: Technology and Farm Management

Development of a Sustainable Aquaculture Industry

Environmental Management

Water Resources Management

Water Management & Food Security: Challenges of Agriculture – French

13 – 27 November

HIV/AIDS: Innovative Management & Care

Community Management of HIV/AIDS - French

Health Systems Management – English & Spanish

Port Senior Management

SMEs Management & Development – Portuguese

Agricultural Technology & Irrigation - Portuguese

Agro Technology in Intensive Crop & Irrigation - Spanish

14 - 27 November

Managing University Libraries for Online Education

19 - 26 November

Health Systems Management – Russian

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19 - 27 November

International Executive Doctorate of Business Administration Part II (in Israel)

2 – 15 December

Project Management – English, French & Portuguese

Human Resources Management –Portuguese

4 – 15 December

National Security

Crisis & Mass Disaster Management

Air Cargo Security in Cooperation with IATA

Banks and Financial Institutes: Strategies and Management

Human Resources Management

30 December – 11 January, 2015

Two Nations, Three Religions in Israel & Palestine

* Please visit our Website for additional information regarding our programmes: www.galilcol.ac.il