hrms project development: from storyboard concept to production
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Session 304
HRMS Project Development: From Storyboard Concept to
Production
David R. Boxler
Project Director
WorkStrategy
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Introduction
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Imagineering Techniques
Develop and Present Creative Ideas
Provide Continuous Goals
Staff visual of three goals1. The one currently in work2. The next one to work on3. The one to be worked on after the second is complete
When one task is completed, a third goal is added to the end to insure creative juices continue to flow
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Session Overview
Presentation is in a Storybook Format Organized ‘Walking through a Project’ Includes Numerous Case Studies Retention by ‘Chunking’ Concepts 15 Management Tools Blend
‘Best Practices’ Old and New Summary Questions and Discussion
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Session Take Aways
Project Development should be rapid, predictable and cost-effective
Project Communication Strategy is to reduce risks while setting expectations
Proven Methodology is best valued by case studies with: templates of Project Management Tools ‘Best Practices’ old and new
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Project Management Evolution Current
Project Lifecycle is measured in weeks rather than months or years
Boardroom Buzz: Portals and Web based ESS/MSS• ‘Think Strategic’• E- Recruiting and e-Workforce Planning
Prototyping ‘Knowledge Management’ Increased idea generation, reduced cycle time Progression of innovation and collaboration Integration is quicker and less costly
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Project Framework and Tools Application Development
Project Manager
Database Administrator
Scope Document
Functional Requirements
Technical Specifications
WEB Development
Producer
Information Architect
Creative Brief
Storyboard or
Branching Diagram
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
15 Management Tools Blend ‘Best Practices’ Old and New
Setting Expectations Enthusiasm Teamwork Communication Well Maintained Skill Set
Selecting the right tool, in the right division
*** is essential ***
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Four Major Divisions of a Project Project Organization, Confirmed Scope, Focused
Client, Prepared Consulting Team
Initial Planning
Tools 1-3
Scope and Prototyping
Tools 3-8
Implement
Tools 9-14
Transition Plan
Tool 15
Discovery Assessment Implementation
Project Management
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Initial Planning – Division # 1
Project Organization and Vision JAD Sessions
Functional Requirements
Technical Specifications
Resources
Initial Planning
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Organizational Framework Retained
Project Champion
Project Sponsor
Project Dynamics JAD Sessions Politics Optimistic Schedules
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Baseline (Tool # 1 )
Functional Requirements Grab the attention of “would-be” supporters Detail user requirements Insert WEB / Net functionality
Technical Specifications Detail platform Detail interfaces Detail transition and recovery plans Detail customizations
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Risk/Cost Analysis
Environmental Factors (Tool # 2 ) Corporate or Organizational
Operational Constraints
Cost Estimates Fixed or Fee for Service
Shared Responsibilities (Tool # 3 )
Phased Approach
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Scope and Prototyping – Division # 2
Budgets Budget to Actual
Project Plan Milestones Timelines
Work Plan Constraints Environmental Factors
Scopeand
Prototype
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Budgetary Coordination
Excel spreadsheets identify staff hours/cost (Tool # 4 )
Charge back Expense to project
Periodic Report to Management
Budgetary Estimates by Phases
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Timelines
Milestone Listing (Tool # 5)
Flexible Project Plans (Tool # 6 ) Any item 3 weeks hence is a promise
Updated every week on the same day
Work Plans (Tool # 7 ) (De-composition) No more than 4 to 8 hours per task
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Scope Document
Presets customer expectations (Tool # 8 )
‘Scope Creep’ will happen reduced by a phased approach recognize early consider few to none as project nears completion avoid rippling effect to staffing, analysis, coding,
testing, user acceptance, documentation and training
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Quick Prototyping
Compresses execution timeframe and feedback exponentially
Hundreds of time faster than specification-obsessed method
Squeezes hot air and pessimists out of the process Encourages teamwork Demonstrates early, tangible results
Documentation Feedback – Changes – Go Again
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Implementation – Division # 3
Testing Unit System Quality Assurance User Acceptance
Communications
Monitoring
Implement
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Implementation
Customize to satisfy requirements within constraints of the software tools
Interfaces (Danger, Danger) (Tool # 9 )
Unit, System, User Testing Include the pessimists within the testing process with
other known supporters
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Communication
Written Up and across several levels of the organization
Agenda (Tool # 10 ) Skeleton of project plan
Meeting Minutes (Tool # 11 ) Project status – stoplight indicator Peer review of draft prior to release
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Work-in-progress Meetings
15 minute meetings (Powerful tool)
Use an egg timer
Surfaces what’s going on
Disposes issues lightning fast
Have the meetings religiously
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
New Technology Tools
Develop an abbreviated Business Plan to quantify savings
Email Meeting Minutes/Plan Updates
M/S Outlook for scheduling meetings
VISIO Graphics for documenting workflow, system design and interfaces
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Management Coordination
Key Date Matrix (Tool # 12 )
Daily Report (Tool # 13 )
Weekly Client Timesheet listing activities (Tool # 14 )
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Transition Plan – Division # 4
Hand-over to Production
Client Feedback
Post Project Review Transition Plan
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Client Feedback
Performance review (Tool # 15 )
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Summary
Optimistically sell your project, believe in your project and own your project.
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Summary (continued)
As the project manager, open your toolbox and determine the right combination of tools to delineate what you need from the client and what the client can expect from you.
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Summary (continued)
In the event problems arise, deliver the message expeditiously to the client.
Remember, bad news delivered earlier in a project has lesser impact than the same bad news delivered late.
Rejoice in the courage for action and deal with it!
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Conclusion
Know yourself, know your team, know your client, know your subject matter…do you have your tools?
Now you’re equipped to share the working knowledge of a successful HRMS project!
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
Questions & DiscussionRequirements Project
Plan
Meeting Minutes
Risk
Analysis
Work
Plans
Interfaces Daily Report
Shared Responsibilities
Scope
Document
Budgets Weekly Client Timesheets
Milestone
Listing
Agenda Key Date
Matrix
Performance Review
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
HRMS Project Development: From Storyboard Concept to
Production
IHRIM 2004
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IHRIM 2004 Conference and ExpositionHRMStrategies 2004: Creating Value through Innovation
IHRIM needs your feedback!Please complete a session evaluation for
Session 304HRMS Project Development:
From Storyboard Concept to Production
David R. Boxler
Project Director
WorkStrategy
410.715.1020