hr's role in employee performance
TRANSCRIPT
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HR‘s Role in Employee Performance
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HR‘s Role in Employee Performance
Rusty LindquistVP Strategic HR Insights
BambooHR
Mykkah HernerHead of Professional Services
PayScale
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HR‘s Role in Employee Performance
Why performance matters.Why HR should care about performance. WHYWhat is performance?What are the drivers? (And which belong to HR?)WHATHow to leverage the drivers.How to know when to push vs. pull.How to not cross the line.How to get started.
HOW
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HR‘s Role in Employee Performance
performance matters.WHY
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HR‘s Role in Employee Performance
Higher employee engagement40%Lower turnover25%Growth in customer loyalty18%Boost to productivity15%
Done Right (Mind Gym):
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HR‘s Role in Employee Performance
Increase in performance91%Increased revenue / employee84%Decreased cost of hire84%
Done Right (Talent Management LLC):
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HR‘s Role in Employee Performance
performance matters.
Employees + Strong Performance =
In short:
Company Success
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HR‘s Role in Employee Performance
“All the assets of an organization, other than people, are
inert. They are passive resources that require human
application to generate value. The key to sustaining a
profitable company or a healthy economy is the productivity
of the workforce.” —The Impact of Strategic Human Resource Management on Organizational Performance
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HR‘s Role in Employee Performance
WHY HR should care…and not just managers
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HR‘s Role in Employee Performance
U.S. workers are dissatisfied with how their performance is reviewed.4/5Say that annual performance reviews are not an accurate appraisal of an employees work.46%Psychological studies have found that at least 30% of the way performance is currently reviewed actually results in decreasing employee performance.30%
Doing it wrong
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HR‘s Role in Employee Performance
WHAT is performance?
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HR‘s Role in Employee Performance
What is performance?
HR’s definition:
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HR‘s Role in Employee Performance
What is performance?
Performance indicators:
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HR‘s Role in Employee Performance
What is performance?
What performance isn’t(being busy vs. making progress)
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HR‘s Role in Employee Performance
What are the drivers?
INTRINSICVS
EXTRINSIC
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HR‘s Role in Employee Performance
• Compensation– Base Pay– Incentive Plans– Commissions– LTI– Spot Bonus– Other Bonus– Non-Cash Incentives
• Tools• Benefits• Rewards
What are the drivers?
• Culture• Purpose/Mission/Vision• Recognition• Autonomy• Fulfillment• Engagement • Personal/Professional Development• Work-Life Balance• Meaningful Work• Opportunity to Impact• Leadership
Intrinsic Extrinsic
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HR‘s Role in Employee Performance
When should I use
INTRINSICversus
EXTRINSIC
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HR‘s Role in Employee Performance
belong to HR?Culture
Purpose/Mission/Vision
Recognition
Fulfillment
Engagement
Personal/Professional Development
Work-Life Balance
Compensation
Benefits
Rewards
WHAT drivers
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HR‘s Role in Employee Performance
How to
LEVERAGE DRIVERS
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HR‘s Role in Employee Performance
How to know when to
PUSHversus
PULL
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HR‘s Role in Employee Performance
cross the lineHow to NOT
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HR‘s Role in Employee Performance
HOW to get started
“What gets measured gets managed.”—Peter Drucker
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HR‘s Role in Employee Performance
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Thank you!
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HR‘s Role in Employee Performance
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