human resource development (4): p erformance a ppraisals latin america
TRANSCRIPT
HUMAN RESOURCE DEVELOPMENT (4): PERFORMANCE APPRAISALS
Latin America
Human Resource Development
Preparation for Internationaliz
ation (1)
Standard Operating Procedures
(2)
Employee Developme
nt (3)
Performance
Appraisals (4)
Human Resource Developm
ent
Performance Appraisals3
Delivery of the
Appraisal
Delivery Expectatio
ns
Performance
Appraisals
4
Performance Appraisals
Delivery of the Appraisal Timing Purpose Delivery Expectations Degree of Privacy Feedback
Constructive Growth Development
Goals Goal Milestones
5
Delivery of the Appraisal
Timing Purpose
6
Delivery of the Appraisal
Timing Annual -- Semi-Annual -- Other
Little is standardization Cost of living increase and minimum wage
standard Appraisals and salary increases are less so
Where possible given in the native language
7
Delivery of the Appraisal
Timing Annual -- Semi-Annual -- Other
Women preferably appraise other women Observe position and title boundaries
8
Delivery of the Appraisal
Purpose Compensation – Development
Compensation versus benefits Shortfalls can be seen as a loss of position or
title Little established practices as a development
tool
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Delivery Expectations
Degree of Privacy Feedback Goals Goal Milestones
10
Delivery Expectations
Degree of Privacy Language and Location
Latin America privacy and appraisals No electronic communication Given in the native language
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Delivery Expectations
Feedback Constructive
Similar to Privacy, feedback : Private In native language
Employees: no feedback to manager If feedback wanted: HR safe environment for
employee
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Delivery Expectations
Feedback Growth Development
Impediments to development Upward mobility Social circle Physical appearance MNC’s having an impact
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Delivery Expectations
Goals Actionable Clear Measurable
Goal Milestones Deadlines Acknowledgement
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Delivery Expectations
Goals Actionable
Family Supportive company Sufficient time
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Delivery Expectations
Goals Clear
Language Precision Opportunity for misunderstanding Include human resources Delivered in person
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Delivery Expectations
Goals Measurable
Measurement less practiced Lack of specific guidelines Specific benefit for employees Family
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Delivery Expectations
Goal Milestones Deadlines
Subjective Plans shifts in deadlines
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Delivery Expectations
Goal Milestones Acknowledgement
Personal acknowledgement highly prized Success acknowledged promptly and publicly Praise should be given in the native language No recognition of incomplete assignments