INTRODUCTION

WHAT?

WHO?

WHY?!

COMMISSIONER AREAS OF FOCUS

Supporting unit growth through the Journey to Excellence.

Contacting units and capturing their strengths and needs in Commissioner Tools.

Linking unit needs to district operating committee resources.

Supporting timely charter renewal.

PACKS TROOPS CREWS

Budget Budget Budget

Retention Retention Retention

Building Cub Scouting Building Boy Scouting Building Venturing

Annual Charter Renewal Process Annual Charter Renewal Process Annual Charter Renewal Process

Webelos-to-Scout Transition Webelos-to-Scout Transition Activities

Advancement Advancement Super Activity

Outdoor Activities Short Term Camping

Day/Resident/Family Camp Long Term Camping

Service Projects Service Projects Service Projects

Fitness Fitness Fitness

Pack & Den Meetings Courts of Honor/Parents Meeting

Trained Leadership Trained Leadership Trained Leadership

Leadership Planning Patrol Method Youth Leadership

WHAT DO YOU MEASURE?

UNIT KEY 3

YOUTH

FUNCTIONAL KEY 3

COR

UnitLeader

Committee Chair

Youth YouthYouth

Youth

SUPPORTING UNITS

Kids

Professional

UnitCommissioner

Unit Key 3

DistrictOperatingCommittee

TOOLS TO SUPPORT UNITS

Unit Self Assessment

Unit Health Reviews

Annual Service Plan

UVTS

PART 1

UNIT ASSESSMENT

ASSESSMENTS

Two types:

– Detailed

– Simple

Detailed – every six months

Replaces Unit Health Assessment

More on Simple later…

DETAILED ASSESSMENT PROCESS FLOW

TECHNICAL NOTES

Recommended Browsers

– Google Chrome version 21 +

– Mozilla FireFox version 14 +

– Apple Safari 6 +

– Microsoft Internet Explorer 9 +

TECHNICAL NOTES

Mobile Devices?

– Not Officially Supported… at this time

– Does Work on “Most” Devices

TECHNICAL NOTES

Troubleshooting

– Refresh Browser

– Clear Cache

– Reboot Computer

TEMPORARY SANDBOX

•URL: •LOGIN: •PASSWORD:

SANDBOX

• Login

• Schedule a future contact

• PLEASE DO NOTSend Unit Assessment to Unit Key 3

BREAK

UNIT ASSESSMENT

The Process:

– Review JTE performance

– Hold unit assessment meeting

– Complete assessment

– Identify opportunities

Resources:

– JTE objectives & scores

– Unit contacts logged in Commissioner Tools

– Unit Assessment Scoring Matrix

UNIT ASSESSMENT SCORING

RELATIVE RANKING SCORE COLOR DEFINITION

HIGH 5 GREENNEARLY

AN IDEAL SITUATION

MEDIUM-HIGH 4 LIMEMAKING PROGRESS TOWARDS

THE IDEAL UNIT

MEDIUM 3 YELLOWTYPICAL UNIT;

COULD BE IMPROVED

MEDIUM-LOW 2 ORANGENEEDS IMPROVEMENT;

WATCH CAREFULLY

LOW 1 REDWEAK SITUATION;

NEEDSIMMEDIATE ACTION

ASSESSMENT EXCERCISE

Complete a Unit Detailed Assessment (on a scale of 1–5) of Finance, Membership, Program, and Leadership & Governance.

Using the Pack Scenario, provide comments on why you chose the Score.

ASSESSMENT EXCERCISE

Discuss the process of reviewing the unit assessment with the Unit Key 3

How to tie back to JTE Objectives

SANDBOX

• Demonstration of how the Unit Key 3 would complete the form online.

BREAK

COMMISSIONER ASSESSMENT

Review completed Commissioner Assessment Form

Discuss conclusions and scores

TEMPORARY SANDBOX

•URL: •LOGIN: •PASSWORD:

SANDBOX

• Login

• Go to scheduled contact

• Enter information from Commissioner Assessment

SANDBOX

PART 2

UNIT SERVICE PLAN

THE UNIT SERVICE PLAN

Key element of Commissioner Tools design

Replaces all other unit assessments

Enables collaborative unit health assessments

Enables service customized to unit needs

Supports all 4 elements of excellent unit service

UNIT SERVICE PLAN

The Process:

– Develop action plans

– Identify responsibility

• Unit volunteer?

• Charter Org?

• District resource?

– Establish target dates

– SMART goals

UNIT SERVICE PLAN

Resources:

– Unit Program Plan

– District/Council activities schedule

– District charter renewal plan

EXAMPLE

Format and Priorities determined by UC

Discuss!

PART 3

DISTRICT COMMITMENT

DISTRICT COMMITMENT

The Process:

– Identify district resources

– Gain agreement & commitment

– Link resources to unit needs

DISTRICT COMMITMENT

Resources:

– Unit Service Plan

– Unit contact reports in Commissioner Tools

LINKAGE

The Unit Commissioner

The UnitThe Unit The DistrictOperatingCommittee

The DistrictOperatingCommittee

PART 4

IMPLEMENTATION

IMPLEMENTATION

The Process:

– Execute the plan

– Maintain accountability

– Update as needed

CONTACTS

No longer calling them visits

Significant contacts

– Phone call

– Face-to-face

– Meaningful e-mail

Results in actionable

Entered as “Simple Assessment”

SIMPLE ASSESSMENT PROCESS FLOW

TEMPORARY SANDBOX

•URL: •LOGIN: •PASSWORD:

SANDBOX

• Login

• + New Contact

• Enter Simple Assessment

PART 5LAUREL HIGHLANDS

COUNCIL

IMPLEMENTATION PLAN

LHC IMPLEMENTATION

Go LIVE on February 1

First round of Detailed Assessment by March 10

Second round of Detailed Assessments by October 17

LHC IMPLEMENTATION

Roundtable Commissioner Training in February

Go live in March (or sooner)

TEMPORARY SANDBOX

•URL: •LOGIN: •PASSWORD:

SANDBOX

• Play Time!

• Reports

• Resources

• Status

• Assigning Commissioners

• Reviewing Units

• Etc.

SYMBOL KEY