i web viewnote: you can also access ... cate5314_ppt_general_motivation] mini lecture transcript...

CATE 5314 Human RelationsTRACS Design

Date Version Revision HistoryV1ab Drafted

4/1/13 V2ab Added first two modules content in LM and resources and Assignments4/1/13 V3aj Reviewed and revised through module 14/1/13 V4mtg Changes from meeting with Steve reflected4/1/13 V5aj Reviewed and revised modules 2 and 3 with changes tracked to provide feedback for

Angella4/8/13 v6AJ Accepted tracked changes and added module 2 content from Steve4/15/13 V7aj Added module 3 content from Steve and added Connect info.

4/26/13 V8-v9AB Addeded module 4-6 content from Planning Matrix – added comments5/9/13 v10AJ Added content for modules 7-9. Added missing content for modules 4-6.

V11ss Addressed yellow highlights6/3/13 V12mtg Added chapter assignments6/13/13 v13AJ Proofread and submitted for production7/15/13 v15AJ Combined human relations mini lecture into one7/19/13 V16AB Added links in for mini lectures and transcripts and PPT’s, along with comments

about what is missing7/22/13 v17AJ Adjusted link to Meet Dr. Springer mini lecture, noted that Stress PowerPoint has

been provided

8/1/13 v19AJ Clarified that Kohlberg document is CATE5314_wksht_MotivationTheories_V18/5/13 V20aj Added name of conflict ppt sent by Steve today.

Color Key Red notes are instructions and explanations for instructors.

Items for instructor to fill in are highlighted in yellowItems for ITS course developer are highlighted in green Items for ID are blue

Connect Rooms E-mail [email protected] prior to teaching the course to request these rooms.

Office hours room (do not record in your office hours room due to FERPA issues; these rooms stay with you from semester to semester) - OK, Steve Whole-class meeting room (you will need this if you want to record class meetings; recordings will be deleted at the end of the semester) - OK, Steve

ResourcesRubrics

Discussion RubricPaper Rubric

Supplemental ReadingsSupplemental Readings Post CATE5314_SupplementalReadings

Assignments Settings:

Open Date: This will be the date the assignment is created unless you indicate otherwise. Due Date: This will be the date you put in the syllabus schedule the first time you teach the course. After that you will need to set the due dates.

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Accept Until: This will be 2 hours past due time unless you indicate otherwise. Student Submissions: This will be “Attachment Only” unless you indicate otherwise. Grade Scale: This will be the points you put in the syllabus. Assignment Instructions: This will reflect the instructions added below and in Learning Modules. Grading: You will need to associate each Assignment with a Gradebook item after you set up your Gradebook. Submission Notification E-Mail Options: This will be set to “No Notifications” unless you indicate otherwise. Attachments: This will be based on the instructions below for each assignment.

Visit with the President PaperYou will find the instructions for this assignment posted to Introduction to Human Relations module in Learning Modules.

Strengths/Weaknesses PaperYou will find the instructions for this assignment posted to Self-Concept module in Learning Modules.

Self-Improvement PaperYou will find the instructions for this assignment posted to Self-Concept module in Learning Modules.

Instructor Effect on Self- Image PaperYou will find the instructions for this assignment posted to Self-Concept module in Learning Modules.

Moral Levels and Motivation PaperYou will find the instructions for this assignment posted to Motivation module in Learning Modules.

Workplace Communication PaperYou will find the instructions for this assignment posted to Communication module in Learning Modules.

Active Listening PaperYou will find the instructions for this assignment posted to Communication module in Learning Modules.

Stress Reduction in the Workplace PaperYou will find the instructions for this assignment posted to Stress in Society module in Learning Modules.

Stress Reduction in Job Interviews PaperYou will find the instructions for this assignment posted to Stress in Society module in Learning Modules.

Workplace Violence PaperYou will find the instructions for this assignment posted to Group Behavior module in Learning Modules.

Political Correctness Paper of 22


You will find the instructions for this assignment posted to Group Behavior module in Learning Modules.

Defusing a Crisis PaperYou will find the instructions for this assignment posted to Counseling Skills and Methods to Assist Others module in Learning Modules.

Ethics PaperYou will find the instructions for this assignment posted to Ethics module in Learning Modules.

Sexual Harassment PaperYou will find the instructions for this assignment posted to Ethics module in Learning Modules.

Personal Change PaperYou will find the instructions for this assignment posted to Conclusion module in Learning Modules.

ForumsGENERAL FORUMS

General Course Questions Post any questions or concerns of a general nature that you may have about a topic, assignment, or technical issue to this forum.

Share and Tell Use this forum to celebrate your personal accomplishments, encourage each other, post inspirational quotes, etc.

Introduce Yourself Help us get to know you by introducing yourself in this discussion area. Tell us about your professional and personal life and include a picture if you like.

MODULE FORUMS

Introductions (Module 1)Click View Full Description to review the instructions for this discussion.

Human Relations (Module 1)Click View Full Description to review the instructions for this discussion.

Education, Experience, and Your Self- Image (Module 2)Click View Full Description to review the instructions for this discussion.

Instructor Effect on Self- Image (Module 2)Click View Full Description to review the instructions for this discussion.

What Motivates You? (Module 3)Click View Full Description to review the instructions for this discussion.

Internal Vs. External Motivation (Module 3) of 22


Click View Full Description to review the instructions for this discussion.

Turn Offs in Communication (Module 4)Click View Full Description to review the instructions for this discussion.

Mental and Physical Stress (Module 5)Click View Full Description to review the instructions for this discussion.

Sherman Tanks and Balloons (Module 6)Click View Full Description to review the instructions for this discussion.

Bullying in the Workplace (Module 6)Click View Full Description to review the instructions for this discussion.

Resources in Your Workplace (Module 7)Click View Full Description to review the instructions for this discussion.

Value of Counseling (Module 7)Click View Full Description to review the instructions for this discussion.

Ethical Violations among Leaders (Module 8)Click View Full Description to review the instructions for this discussion.

AssessmentsCourse Info and Syllabus QuizIntroduction to Human Relations QuizCounseling Theories QuizStudent Perceptions Survey

Naming FilesInstructions for Students

Save your file as LastNameFirstInitial_Interview.doc (e.g., SmithJ_Interview.doc) and submit it to Assignments by the due date in the syllabus.

Suggestions for Instructors It makes it easier on students if the names of the files you post include the course

designation (e.g., CI5375_FileName.docx). That way, students can keep track of which documents go with which courses.

You might also consider including version numbers (e.g., V1, V2, V3) at the end of your filenames to help you keep track of your latest version of a document (e.g., SOWK5324_ObservationPaper_V1.docx).

Learning Modules

1. INTRODUCTION TO HUMAN RELATIONS

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Mini Lecture: Meet Dr. SpringerContent editorView this xx2-minute video to meet your instructor.

Video:View Meet Dr. Springer [Link to: http://camrelay-stream.its.txstate.edu/users/ss01/Meet_Dr._Springer_-_Flash_%28Large%29_-_20130513_05.05.12PM.html ]

PowerPoint [Link to: CATE5314_PPT_Meet_Your_Professor_Final] Transcript filename of document to be posted here[link to:

CATE5314_transcript_MeetTheProfessor]

Connect: Introductions and Syllabus ReviewContent editorI will post an announcement or send an email with the date and time of an introductory Connect session. Come prepared to introduce yourself and briefly describe what you expect to learn from this course.

I strongly encourage you to attend this session! This will give you an opportunity to use Connect, get to know me and your classmates, and review important information about the course. However, if you have an unavoidable conflict, you will be able to review a recording of the session that I will post to Announcements.

Prior to this session:

Review the information about Connect at http://www.its.txstate.edu/departments/etc/connect/connectsupport.html. A microphone is optional.

Make sure you have read the course syllabus (posted to Syllabus).

Quiz: Course Information and SyllabusContent editorBecome familiar with the requirements of this course by reading through the information in Course Info and the Syllabus. Then go to Assessments and take the Course Info and Syllabus quiz by the due date in the syllabus. You may take this quiz as many times as you like to review important information about the course.

Note: You can also access Course Info from the list of tools on the left.

[Link Course Info above to: https://isdcourseinfo.its.txstate.edu]

Discussion: IntroductionsContent editorGo to Forums and respond to the prompt below in the Introductions discussion area by the due date in the syllabus.

Introduce yourself to the class by posting information about yourself. Tell us about your professional background, families, and hobbies. Attach a picture if you like (use Add Attachment just as you would for attaching a document).

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https://isdcourseinfo.its.txstate.edu/

https://tracs.txstate.edu/access/meleteDocs/content/private/meleteDocs/621ad7f7-6d43-4f15-8041-ef126d5336ee/uploads/Course%20Info

http://www.its.txstate.edu/departments/etc/connect/connectsupport.html

http://camrelay-stream.its.txstate.edu/users/ss01/Meet_Dr._Springer_-_Flash_(Large)_-_20130513_05.05.12PM.html

http://camrelay-stream.its.txstate.edu/users/ss01/Meet_Dr._Springer_-_Flash_(Large)_-_20130513_05.05.12PM.html


Objectives Content editorUpon completion of this module you will:

1. Introduce yourself to the class in a discussion post. 2. Provide a working definition of human relations.3. Briefly describe at least five examples of human relations problems for the world,

country and within the education system. 4. Identify personal characteristics and behaviors that assist you in your relationship with

others. 5. Analyze whether human relations today are better or worse than in your parent’s

generation.

Mini Lecture: Human RelationsContent editorView the 5xx-minute mini lecture below to learn how we will define human relations in this course. You may be surprised to learn that some people may define human relations in a different and selfish manner.

Mini lecture URL of document to be posted here[Link to: http://camrelay-stream.its.txstate.edu/users/ss01/Human_Relations_-_Flash_%28Large%29_-_20130513_05.10.02PM.html ]

Mini lecture PowerPoint [Link to: CATE5314_PPT_Human_Relations]filename of document to be posted here

Mini lecture transcript filename of document to be posted hereLink to: CATE5314_transcript_HumanRelations]

Quiz: Introduction to Human RelationsContent editorGo to Assessments and take the Introduction to Human Relations quiz by the due date in the syllabus.

Discussion: Human RelationsContent editorGo to Forums and respond to the prompt below in the Human Relations discussion area by the due date in the syllabus.

We have often heard family members and others saying that the 40s and 50s were the good old days when people were kinder and everyone was helpful. Using whatever information is needed as a backup, analyze that statement. Were human relations better in your parents’ and grandparents’ generation? Was it better for all groups in the United States? Reason this out carefully.

Respond to the prompt and at least one other student by the due dates in the syllabus.

Assignment: Visit With the President Paper of 22

http://camrelay-stream.its.txstate.edu/users/ss01/Human_Relations_-_Flash_(Large)_-_20130513_05.10.02PM.html




Content editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_President.doc (e.g., SmithJ_President.doc) and submit it to Assignments by the due date in the syllabus.

If you had a 5-minute opportunity to visit with the President of the United States and discuss human relations with him, what topic would be the one that you would bring up to him? Remember, the President is extremely busy and you have five minutes to bring up a topic. Think about what issue has the most chance of being resolved or what topic the President could most help the country deal with in this term?

Your paper will be graded using the Paper Rubric posted to Resources. Please review the rubric before your submit your paper.

2. SELF- CONCEPT

ObjectivesContent editor Self Self-concept is sometimes viewed as a trite discussion or something that we just say is important. However, this module attempts to show how important self self-concept is in working toward success and dealing with difficult situations in life. Hopefully, you will be able to apply the discussions to your life and your life’s work.

Read the objectives below to learn what you should be able to do upon completion of this module.

1. List and discuss your weaknesses and strengths and describe how you are dealing with your weaknesses.

2. Analyze how self-concept can change through experience and education. 3. Reflect upon how instructors/trainers can have a positive or negative effect on student

self-image. 4. Describe how you plan to improve your self-image.

Mini Lecture: Self-ConceptContent editorView the 8xx-minute mini lecture below to learn about some areas related to self- concept. Think about how you act around others. Do you feel comfortable and confident? Do you believe others listen to you? Can you politely explain and defend what you believe? Are you sure about yourself? Think about this lesson and your life.

Mini lecture URL of document to be posted here[Link to: http://camrelay-stream.its.txstate.edu/users/ss01/Self_Concept_-_Flash_%28Large%29_-_20130617_04.44.30PM.html ]

Mini lecture PowerPoint filename of document to be posted here[Link to: CATE5314_PPT_Self_Concept]

Mini lecture transcript [Link to: CATE5314_transcript_SelfConcept]filename of document to be posted here

The PowerPoint and transcript are included for your reference.

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http://camrelay-stream.its.txstate.edu/users/ss01/Self_Concept_-_Flash_(Large)_-_20130617_04.44.30PM.html




Self-Analysis: How to Deal with Worry and AnxietyContent editorReview the points and complete the steps below to see where you stand in regard to worries that you may have. These steps may help you see that some worry and anxiety are common to all of us. Great leaders have had many worries and certainly anxiety. What we must learn is how to control and deal with our anxious moments. This will help us as we deal with difficult people at work and maybe in our own families.

Your written responses are for your own self-analysis. Even though you will not need to submit your answers, don’t just think about your responses. Writing them down will help you reflect more deeply and effectively about your worries and anxieties and how to address them.

1. Be aware of your emotions. Face your anxieties. Don't run from them or they will return to haunt you. Admit that you do worry or have anxiety (but only if you really do). Do not worry about being anxious. That just reinforces or perpetuates the problem.

2. Write down the worries and anxieties you have on a piece of paper. Be very specific and complete as you describe them.

3. Write down the reason or cause for your anxiety. Investigate the source. Is there a possibility that you can eliminate the source or cause of your worry? Have you tried? What have you tried specifically?

4. Accept the things in your life which you cannot change, and stop concentrating on them.

5. When you get become anxious, is it over something major or minor? Is it truly something which demands as much attention and concentration as you are giving it? Remember that often our worries and anxieties are disguised forms of the fear of what others think of us.

6. When a problem arises, face it and make a decision as to what you can do about it. Make a list of all the possible solutions and decide which you think is the best one. If these are minor decisions, make your decision fairly quickly, taking more time for major ones. Do not hesitate to seek advice. Look at the facts and then decide, but do not continue to be anxious about it. After you have looked at the facts and made your decision, do not question your choice. Otherwise the anxiety pattern will erupt all over again. As soon as possible act upon your decision.

7. Do not be afraid of failure. If you fail in the beginning, do not give up. Continue to make informed decisions and act on them.

Self-Analysis: What Do You Think of Yourself?Content editorIt is always much easier to comment in general about self-image or lack of communication skills. However, how do you rate in the area of self-image? The following questions should give you a clear picture about your own perceptions.

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You do not need to submit your answers, but please take a moment to write them down. Written reflection can help you focus on the most relevant issues and solutions so you can follow up on them more effectively.

1. Do you blame yourself for failures that were not your fault?

2. If yes, list some failures in your life that are not your fault, but seemed to be laid at your feet.

3. Do you constantly think about things you cannot change?

4. If yes, what do you think about that you can't change?

5. Do I believe that I am physically unattractive to others?

6. By what standard do I compare myself?

7. Do others seem to get promotions, more money and more praise than I do?

8. If the preceding item is true, why is it true? If there is anything I can do to change it? If so, why haven’t I done that?

9. As I meet and mix with others, do I fail to obtain long lasting friendships?

10. If the preceding item is true, why is it true?

Assignment: Strengths/Weaknesses PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Strengths.doc (e.g., SmithJ_Strengths.doc) and submit it to Assignments by the due date in the syllabus.

All of us have looked at things that we do well and also things we do not do well. I knew I was not a singer. However, I was able to speak well. I entered speech contests and stayed away from singing contests. Although strengths and weaknesses sometimes can be handled by avoidance, other weaknesses cannot be ignored. If I have a bad habit of dominating a conversation, I am going to have to correct that to be successful in the workplace. For this paper discuss your strengths and weaknesses and indicate how you are going to correct your weaknesses.

Your paper will be graded using the Paper Rubric posted to Resources. Please review the rubric before you submit your paper.

Discussion: Education, Experience, and Your Self- ImageContent editorGo to Forums and respond to the prompt below in the Education, Experience, and Your Self- Image discussion area by the due date in the syllabus.

One thing we need to consider when looking at our self imageself-image is that education and experience can change our self imageself-image. Some persons may

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indicate that they actually feel empowered when they have overcome a difficult problem and become stronger through that experience. Others who obtained more education may also report a positive change in self imageself-image. Discuss your views on how education and experience can change one’s self imageself-image.


Assignment: Self-Improvement PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_SelfImprovement.doc (e.g., SmithJ_SelfImprovement.doc) and submit it to Assignments by the due date in the syllabus.

It is valuable to discuss all the things that we do correctly and certainly the things we do not do well. However, it is very difficult to outline a plan to improve our self-image. This becomes very personal and may bring up issues that require us to think about our negative self-image. For this paper write how you are going to deal with any self-image issues you may have. If you don’t have any self-image problems write an essay about why you have no self-image problems.

Please review the Paper Rubric in Resources before you submit your paper.

Discussion: Instructor Effect on Self ImageContent editorGo to Forums and respond to the prompt below in the Instructor Effect on Self Image discussion area by the due date in the syllabus.

Instructors and trainers have an impact on our self-image. We know that those we respect who comment about our abilities can have a positive or negative effect on our lives and ambitions. For this forum discuss your views of what type of effect instructors and trainers have on adult and traditional students.


Assignment: Instructor Effect on Self Image PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Image.doc (e.g., SmithJ_Image.doc) and submit it to Assignments by the due date in the syllabus.

All of us remember those who had a significant impact on us over the years. In fact, even professors and trainers have an impact on us now as we participate in lectures and go through training at work. For this assignment look at instructors and trainers you have known and evaluate the impact they have on the self-image of students or those being trained. Consider why they have an impact even on adult students.

3. MOTIVATION

Objectives of 22


Content editorHow can we improve personal and collective motivation in the workplace?


1. Describe factors that personally motivate you to do your best work. 2. Analyze the moral levels suggested by Kohlberg and relate them to motivation. 3. Identify how one’s source of motivation may positively affect goal setting in the workplace.

ReadingContent editorRead the following chapters in Bramson’s book Coping with Difficult People:

Chapter 1: Introduction Chapter 6: Wet Blanket Power: The Negativist at Work Chapter 8: Indecisive Stallers

This assignment will acquaint you with the highly motivating nature of Bramson’s Coping with Difficult People. Most people cannot put it down!

Self-Analysis: Factors That Motivate Me and Theories of MotivationContent editorBefore viewing the mini lecture in the next section, complete the self-analysis at the link below. (You will not need to submit this document, but please give it your careful attention and write down your answers.)

Open Factors that Motivate Me link to CATE5314_wksht_FactorsThatMotivateMe

Also review the information in the document posted below.

Open Theories of Motivation Link to CATE5314_wksht_MotivationTheories POST PDF VERSION

Mini Lecture: General Motivation, Moral Levels and Factors That Motivate YouContent editorView the 10xx-minute mini lecture below to learn about some areas of motivation that have a profound effect on each of us. You will be challenged to think about what really motivates you. Does power motivate you? What about kindness and understanding?

Mini lecture URL of document to be posted here[link to: http://camrelay-stream.its.txstate.edu/users/ss01/General_Motivation_-_Flash_%28Large%29_-_20130617_04.17.44PM.html ]

Mini lecture PowerPoint [link to: CATE5314_PPT_General_Motivation] filename of document to be posted here Mini lecture transcript filename of document to be posted here[link to:

CATE5314_transcript_GeneralMotivation]

The PowerPoint and transcript are included for your reference. of 22

http://camrelay-stream.its.txstate.edu/users/ss01/General_Motivation_-_Flash_(Large)_-_20130617_04.17.44PM.html




Discussion: What Motivates You?Content editorGo to Forums and respond to the prompt below in the What Motivates You? discussion area by the due date in the syllabus.

Each of us has something that motivates us. For some it may be an internal thought process, while for others it may be tangible rewards such as position. We do know it may be different for each person. Discuss in the forum what motivates you to do your best work. Respond to the prompt and at least one other student by the due dates in the syllabus.

Discussion: Internal Vs. External MotivationContent editorGo to Forums and respond to the prompt below in the Internal Vs. External Motivation discussion area by the due date in the syllabus.

One major discussion and sometimes contention is whether motivation is internal or external. There are strong points on both sides of the discussion. Choose a side and discuss your view in this forum. Respond to the prompt and at least one other student by the due dates in the syllabus.

Assignment: Moral Levels and Motivation PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_MoralMotivation.doc (e.g., SmithJ_MoralMotivation.doc) and submit it to Assignments by the due date in the syllabus.

Kohlberg gave us his moral levels link to CATE5314_wksht_MotivationTheories_V1Kohlberg document and these help us to better understand how individuals are thinking and operating their lives. In looking at the motivation and moral levels that we have considered, how does motivation relate to moral levels?

Please review the Paper Rubric in Resources before you submit your paper.

4. COMMUNICATION

ObjectivesContent editor

How can positive communication impact individuals and the workplace?

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1. Reflect on the importance of understanding verbal and nonverbal messages. 2. Identify “turnoffs” in communication. 3. Identify methods to improve active listening. 4. Reflect on ways to handle tense communication in the workplace.

ReadingContent editorRead the following chapters in Bramson’s book:

Chapter 3: “And Another Thing…” – The Compleat Complainer Chapter 5: Super-Agreeables and Other Wonderfully Nice People Chapter 7: Bulldozers and Balloons: The Know-It-All Experts

Pay particular attention to how to deal with negative and insincere communication.

Mini Lecture: Communication in the Workplace and at HomeContent editorView the 14-minute mini lecture below to learn about the importance of communicating the message and being certain you are understood. Think about “turn offs” in communication, where you are actually blocking understanding. Review this presentation carefully; it should help you in dealing with daily “misunderstandings.”

Mini lecture http://camrelay-stream.its.txstate.edu/users/ac40243/OCED53602_Communication_Skills_-_Flash_%28Large%29_-_20130715_03.14.30PM.html

Mini lecture PowerPoint filename of document to be posted here[Link to: CATE5314_PPT_Communication_at_Work_Home]

Mini lecture transcript filename of document to be posted here



Discussion: Turn Offs in CommunicationContent editorGo to Forums and respond to the prompt below in the Turn Offs in Communication discussion area by the due date in the syllabus.

Often we may find it difficult to communicate due to a lack of professionalism, a lack of civility or even a lack of interest among some persons. Discuss your views of the “turn offs” in communication. Also describe how you deal with very tense communication. It is expected that this forum will help all of us in dealing with situations that we encounter.

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tsp, 07/24/13,

Make sure powerpoint matches video…because using the same one in 2 courses AB

http://camrelay-stream.its.txstate.edu/users/ac40243/OCED53602_Communication_Skills_-_Flash_(Large)_-_20130715_03.14.30PM.html

http://camrelay-stream.its.txstate.edu/users/ac40243/OCED53602_Communication_Skills_-_Flash_(Large)_-_20130715_03.14.30PM.html



Assignment: Workplace Communication PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Communication.doc (e.g., SmithJ_Communication.doc) and submit it to Assignments by the due date in the syllabus.

All of us have experienced poor or limited communication in the workplace. Unfortunately this type of communication can destroy relationships, damage worksites and create health issues for the staff. Discuss the worst communication example you have ever seen in the workplace. If you would like to do so, you can explain how it was resolved.

Assignment: Active Listening PaperContent editorWrite a 2-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_ActiveListening.doc (e.g., SmithJ_ ActiveListening.doc) and submit it to Assignments by the due date in the syllabus.

Discuss what active communication is and how it is achieved. Also discuss how you deal with tense communication. This paper should provide the reader with clear proof that you understand active communication.

5. STRESS IN SOCIETY


How does stress affect our lives and our relationships?


1. Describe effects of stress in the workplace in regards to behavior and violence. 2. Identify mental and physical effects of stress.3. Describe ways to handle stress in job interviews and workplace interactions.


Chapter 9: Toward Effective Coping: The Basic Steps Chapter 10: Thinking Styles: An Added Dimension in Coping With Others

Consider how these chapters will reduce stress if you understand and apply the concepts.

Self-Analysis: Personal Stress

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Content editorBefore viewing the mini lecture in the following section, complete the self-analysis at the link below. You will not need to submit this document, but please give it your careful attention and respond to the questions in writing.

Open Personal Stress link to CATE5314_wksht_PersonalStress

Mini Lecture: Stress and Societal ImplicationsContent editorView the 9xx-minute mini lecture below to learn about some information on an area we all face daily. In essence, we will discuss the plague of stress and how it impairs our enjoyment of life and our work productivity. This presentation is designed to help you see a clearer path toward dealing with stress.

Mini lecture http://camrelay-stream.its.txstate.edu/users/ss01/CATE_5314_Stress_-_Flash_%28Large%29_-_20130720_01.20.38PM.htmlURL of document to be posted here

Mini lecture PowerPoint filename of document to be posted here Mini lecture transcript filename of document to be posted here


Discussion: Mental and Physical StressContent editorGo to Forums and respond to the prompt below in the Mental and Physical Stress discussion area by the due date in the syllabus.

We recognize physical and mental results of stress. Being tired and being disinterested in what is going on around us are just two of the many symptoms of stress we may experience. Discuss the effect that stress has on the workplace and also on a person’s own life. Use your experience and readings to address this important topic. Respond to the prompt and at least one other student by the due dates in the syllabus.

Assignment: Stress Reduction in the Workplace PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_StressWorkplace.doc (e.g., SmithJ_StressWorkplace.doc) and submit it to Assignments by the due date in the syllabus.

We must seek ways to reduce the stress in our workplaces. We spend more hours on the job than we do in our hobbies or even in our waking hours at home. Look at your workplace and discuss how you would reduce the stress in that setting. Be realistic and think through your answer.

Assignment: Stress Reduction in Job Interviews Paper of 22

http://camrelay-stream.its.txstate.edu/users/ss01/CATE_5314_Stress_-_Flash_(Large)_-_20130720_01.20.38PM.html

http://camrelay-stream.its.txstate.edu/users/ss01/CATE_5314_Stress_-_Flash_(Large)_-_20130720_01.20.38PM.html


Content editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Interview.doc (e.g., SmithJ_Interview.doc) and submit it to Assignments by the due date in the syllabus.

We know that employment interviews can create stressful situations due to both known and unknown concerns about the future. Address how you recommend reducing stress in interviews. You may also comment on whether you have seen these methods work.

6. GROUP BEHAVIOR


How do we learn to work together?


1. Identify sources of group conflict in the work world. 2. Reflect on causes and prevention of workplace violence. 3. Identify issues related to bullying in the workplace.4. Reflect on political correctness and implications for group behavior.


Chapter 2: A Hostile-Aggressive Trio: Sherman Tanks, Snipers, and Exploders Chapter 11: Applying the Methods: Getting a Fix on That Difficult Person; Coping with

Your Boss and Your Own Defensive Behavior

These chapters will help you understand how to cope with difficult people who you cannot “wish away.””.

Mini Lecture: Types of Conflict in SocietyContent editorView the 14-minute mini lecture below to learn about conflict in society and how some persons bring conflict to the workplace and even at home every day. Bullying and “feeling more important” than others brings conflict to schools as well as to places of employment. Ethnocentrism and various forms of discrimination bring difficult times to many persons each day. Think carefully about how you deal with conflict and what the result has been.

Mini lecture [link to: http://camrelay-stream.its.txstate.edu/users/ss01/Conflict_in_the_Workplace_-_Flash_%28Large%29_-_20130610_10.03.23AM.html ]

Mini lecture PowerPoint [Link to CATE5314_PPT_Conflict.pptx] Mini lecture transcript [Link to: CATE5314_transcript_ConflictinWorkplace]

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http://camrelay-stream.its.txstate.edu/users/ss01/Conflict_in_the_Workplace_-_Flash_(Large)_-_20130610_10.03.23AM.html

http://camrelay-stream.its.txstate.edu/users/ss01/Conflict_in_the_Workplace_-_Flash_(Large)_-_20130610_10.03.23AM.html



Discussion: Sherman Tanks and BalloonsContent editorGo to Forums and respond to the prompt below in the Sherman Tanks and Balloons discussion area by the due date in the syllabus.

Bramson characterizes two types of people who we may encounter in the workplace as “Sherman tanks” and “balloons.””. Describe your reaction to Sherman tanks and balloons as you compare and contrast these personality types.


Discussion: Bullying in the WorkplaceContent editorGo to Forums and respond to the prompt below in the Bullying in the Workplace discussion area by the due date in the syllabus.

As you know, bullying is not a new phenomenon. However, we are reading and hearing more about the problem in the news and in discussion. Explain how you would deal with bullying in your workplace. Be as realistic as possible.


Assignment: Workplace Violence PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Violence.doc (e.g., SmithJ_Violence.doc) and submit it to Assignments by the due date in the syllabus.

Workplace violence is a problem we are greatly concerned about. Years ago we used the term “going postal” in reference to some incidents at a post office where violence had taken place. Workplace violence remains a serious situation and, unfortunately, we are seeing more and more of it. Discuss the causes of workplace violence and how you might prevent the violence. Reason out your discussion and apply it to your workplace.

Assignment: Political Correctness PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Political.doc (e.g., SmithJ_Political.doc) and submit it to Assignments by the due date in the syllabus.

Political correctness is debated and discussed in reference to what individuals should or should not say. Some would argue that open and free discussion is valuable. Others may postulate that we need to be careful what we say and what terms we

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use. Still others would restrict what is said in a discussion. Defend your ideas about political correctness and its effect on group behavior.

7. COUNSELING SKILLS


After going through this module regarding counseling, it is my hope that you will be ready in the event that a family member, employee, or sometimes a complete stranger needs some immediate support. Learning and applying some basic counseling theory and skills may help someone to be able to live a more productive life. You will not be a trained counselor at the end of this module. However, you should have some skills that you can apply immediately. Read the objectives below to learn what you should be able to do upon completion of this module.

1. Given a brief counseling case study, identify the theory used by the counselor and the origin of that theory.

2. Reflect on whichat counseling theories may be useful in crisis situations, in long-term issues, and within your workplace.

3. Analyze resources you and your organization have that can be useful in assisting others.

4. Develop your personal method or theory of how you would assist a student or employee in the event of a crisis or human relations issue.

ReadingContent editorRead Bramson Chapter 4: Clamming Up: The Silent and Unresponsive Person.

Consider how you would counsel this type of person.

Discussion: Resources in Your WorkplaceContent editorGo to Forums and respond to the prompt below in the Mental and Physical Stress discussion area by the due date in the syllabus.

Each worksite has referrals or resources that the HR department or sometimes even managers use to help others. Check your worksite and discuss what your work does to assist others. Respond to the prompt and at least one other student by the due dates in the syllabus.

Mini Lecture: Eclectic Counseling TheoryContent editorView the 5xx-minute mini lecture below to learn about using various counseling methods in helping others. This discussion will give you a chance to see how counseling theories connect and can be applied.

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Mini lecture http://camrelay-stream.its.txstate.edu/users/ss01/CATE_5314_Eclectic_Counseling_-_Flash_%28Large%29_-_20130722_06.41.12PM.htmlURL f document to be posted here

Mini lecture PowerPoint filename of document to be posted here[Link to: CATE5314_PPT_Eclectic_Counseling]

Mini lecture transcript CATE5314_transcript_eclecticcounseling.docxfilename of document to be posted here


Mini Lecture: Directive Counseling TheoryContent editorView the 12xx-minute mini lecture below to learn about using the directive approach in dealing with individuals. At times we must provide the person with immediate understanding that his/her behavior is not acceptable and may have consequences.

Mini lecture URL of document to be posted here[Link to: http://camrelay-stream.its.txstate.edu/users/ss01/Directive_Counseling_-_Flash_%28Large%29_-_20130701_09.35.44AM.html ]

Mini lecture PowerPoint filename of document to be posted here[Link to: CATE5314_PPT_Directive_Counseling]

Mini lecture transcript filename of document to be posted here[Link to: CATE5314_transcript_directivecounseling]


Mini Lecture: Nondirective Counseling TheoryContent editorView the 16xx-minute mini lecture below to learn about the importance and use of the non-directive theory of counseling. Sometimes is more effective if the person who is offending others or who has personal problems can be assisted in figuring out the solution by themselves. This lecture provides the opportunity for you to consider using a less aggressive approach with others.

Mini lecture URL of document to be posted here[link to: http://camrelay-stream.its.txstate.edu/users/ss01/Non-Directive_Counseling_-_Flash_%28Large%29_-_20130701_09.12.46AM.html ]

Mini lecture PowerPoint filename of document to be posted here[link to: CATE5314_Non_directive_Counseling]

Mini lecture transcript filename of document to be posted here[link to: CATE5314_transcript_nondirective]


Quiz: Counseling TheoriesContent editorGo to Assessments and take the Counseling Theories quiz by the due date in the syllabus.

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http://camrelay-stream.its.txstate.edu/users/ss01/Non-Directive_Counseling_-_Flash_(Large)_-_20130701_09.12.46AM.html



http://camrelay-stream.its.txstate.edu/users/ss01/Directive_Counseling_-_Flash_(Large)_-_20130701_09.35.44AM.html



http://camrelay-stream.its.txstate.edu/users/ss01/CATE_5314_Eclectic_Counseling_-_Flash_(Large)_-_20130722_06.41.12PM.html

http://camrelay-stream.its.txstate.edu/users/ss01/CATE_5314_Eclectic_Counseling_-_Flash_(Large)_-_20130722_06.41.12PM.html


Discussion: Value of CounselingContent editorGo to Forums and respond to the prompt below in the Mental and Physical Stress discussion area by the due date in the syllabus.

Considering what you have learned about counseling and its value, discuss the type of counseling most useful in crisis situations, in long-term issues, and within the workplace. Respond to the prompt and at least one other student by the due dates in the syllabus.

Assignment: Defusing a Crisis PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Diffusing.doc (e.g., SmithJ_Diffusing.doc) and submit it to Assignments by the due date in the syllabus.

We need to be prepared to defuse a crisis without immediate help. Critically review how Bansom’s book can assist the reader in helping defuse a crisis or solve human relations issues. Adopt and adapt your viewpoint and explain how you would help a student in a crisis or human relations issue.

8. ETHICS


Learn how to treat persons as you wish to be treated.


1. Explain why ethics remains a “split” in current society.2. Describe behaviors that are indicative of sexual harassment.3. Analyze ethics in relation to leadership positions in any organization.

ReadingContent editorReview the chapters you have read in Bramson and look for potential ethical issues. For example, is it ethical for a sniper to publicly embarrass a co-worker in a meeting?

Mini Lecture: EthicsContent editorView the 9xx-minute mini lecture below to learn about ethics in society and how we can make ethical decisions. This module is a very practical discussion of areas we need to consider as we make home and work decisions. Think about how you make your decisions.

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Norman, Jenn, 07/31/13,

contemporary?


Mini lecture URL of document to be posted here[link to: http://camrelay-stream.its.txstate.edu/users/ss01/Ethics_-_Flash_%28Large%29_-_20130702_05.23.48PM.html ]

Mini lecture PowerPoint filename of document to be posted here[Link to: CATE5314_PPT_Ethics]

Mini lecture transcript filename of document to be posted here[Link to: CATE5314_transcript_ethics]


Discussion: Ethical Violation among LeadersContent editorGo to Forums and respond to the prompt below in the Mental and Physical Stress discussion area by the due date in the syllabus.

We have seen various United StatesU.S. presidents as well as congressional and business leaders violate ethical principles. Discuss why leaders tend at times to violate ethics and continue to do so. What is your view? Respond to the prompt and at least one other student by the due dates in the syllabus.

Assignment: Ethics PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_StressWorkplace.doc (e.g., SmithJ_StressWorkplace.doc) and submit it to Assignments by the due date in the syllabus.

We see various difficult issues in society today. Ethics seem to vary among many people. Why are ethics such a split in our country today?

Assignment: Sexual Harassment PaperContent editorWrite a 1-page, double-spaced paper in Word using a 12-point font that addresses the prompt below. Save your paper as LastNameFirstInitial_Harassment.doc (e.g., SmithJ_Harassment.doc) and submit it to Assignments by the due date in the syllabus.

Sexual harassment in our society remains a serious threat in the workplace. Describe at least five behaviors that are considered possible sexual harassment.

9. CONCLUSION

ObjectivesContent editorThis module will focus on learning how to treat persons as you wish to be treated.


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http://camrelay-stream.its.txstate.edu/users/ss01/Ethics_-_Flash_(Large)_-_20130702_05.23.48PM.html

http://camrelay-stream.its.txstate.edu/users/ss01/Ethics_-_Flash_(Large)_-_20130702_05.23.48PM.html


1. Identify course topics that were helpful.2. Analyze personal changes that you experienced in the course.

ReadingContent editorTo prepare for writing the paper assigned in this module, consider suggestions you have gleaned from the Bramson text that have had an impact leading to personal change.

Assignment: Personal Change PaperContent editorWrite a double-spaced paper in Word using a 12-point font that addresses the prompt below. The length of this paper is your choice. Save your paper as LastNameFirstInitial_PersonalChange.doc (e.g., SmithJ_PersonalChange.doc) and submit it to Assignments by the due date in the syllabus.

As we close this course I am asking you to reflect on the course and discuss the topics that were the most helpful to you. This will provide useful feedback for me as I continue to work with other students. I look forward to reading your honest opinions. Thanks for being in the course.

Student Perceptions SurveyContent editorGo to Assessments and take the Student Perceptions Survey by the due date in the syllabus.

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i web viewnote: you can also access ... cate5314_ppt_general_motivation] mini lecture transcript...

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