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IBM Connections 3.0.1 & beyond

Value = Discover what you don't know and who you should know

The wider organization uses Social Collaboration

Home pageSee what's happening across your social network

BlogsPresent your own ideas, and learn from others

CommunitiesWork with people who share common roles and expertise

FilesPost, share, and discover documents, presentations, images, and more

Micro-bloggingReach out for help your social network

ProfilesFind the people you need

WikisCreate web content together

Social AnalyticsDiscover who and what you don’t know via recommendations

ActivitiesOrganize your work and tap your professional network

BookmarksSave, share, and discover bookmarks

ForumsExchange ideas with, and benefit from the expertise of others

Social Analytics to Recommend Content and People

● People, Community and Content recommendations

● Based on user Profiles – tags, social network and actions

● Available in Home page, Profiles and Communities

● IBM is the first to provide this capability

Value = Discover what you don't know and who you should know

Community Enhancements

● Ability to create a sub-community within a Community

● Ability to create an Activity with a subset of Community members

● Easily share a File from your personal Files list with a Community

● Ability to send invitations to new Community members

B2C Value = Increase sales and customer retention B2E Value = Lower costs with productive remote employees

● Stand-alone Forums

● Multiple Forums in a Community

● Browse by topic, tag and search

● My Forums, Public Forums, Ownership, and Following views

● Question and Answer topic workflow

Forums application

● Includes option to receive followed content as an email digest

● Central preferences for how to get notified about different types of content

● Ability to follow individual content, people,Communities and tags

Email Digest and Improved Notifications

Value = Reduce redundant work!

● Users are introduced to the features ● Instructional videos are provided ● Customized instructions on how to get started

Getting Started Page

Improved Navigation Model

● Main navigation uses an easy to use drop down menu

● Left navigation will provide an easy way to filter content

● Home page widgets can live under the left navigation

Value = Faster access to the information you need

Value = Increase sales by giving sales staff all the answers

Connections 3 is fully accessible to and usable by any and all interested professionals, including those with disabilities.

● Implementations of international accessibility standards that enable interoperability with assistive technologies used by professionals with disabilities

● Best-of-breed capabilities for people with vision and mobility impairments.

● 100% compliant with Section 508 of U.S. Rehabilitation Act

Accessibility for Widespread Usability

● Lotus Connections supported on:─ Apple iPhone and iPod Touch

─ Apple iPad

─ Android 2.x devices

─ Nokia S60 3rd and 5th edition devices

● Profiles board, Communities, Files, Forums and Bookmarks are now available

Lotus Connections Mobile

Value = Increase sales by giving sales staff all the answers

Integration

● Integration with Lotus Notes

● Integration with Sharepoint

● Integration with WebSphere Portal

Video and Photo Galleries

● Create a more compelling experience for visitors through Video and photo sharing

● Be able to share rich media in addition to text the to make the experience more satisfying and compelling

● Upload images and videos for viewing inline

● Preview an image collection from a preview dialog

● Stores uploaded images and videos into the Files repository

● One media gallery widget instance allowed per Community

Idea Center Blogs promote Idea Generation

● Gather structured feedback through IdeaCtr blogs from customers

● Generation and filtering of the best ideas

● Post ideas and gather feedback from customers in a more efficient and structured way

● Allow voting and comments from customers to bring popular ideas to surface

● Facilitate moving the best ideas to development of the idea via use of Activities

• Members can see the list of ideas, comments and votes

• Members can offer up comments and cast votes themselves

• New ideas are shown in the widget

• Shows the ideas with the most votes

Idea Center Blogs

Graduated Idea

• Owners can take a graduated Idea and start an activity for it – so that people can take action on the idea

• A section is created called “Graduated Idea from IdeaCtr blog

• The graduated idea is now an entry within the section

• A link to the entry within the IdeaCtr blog is appended to the top of the entry body

New Moderation Capabilities

● Higher quality community participation through moderation

● Get the benefits of community participation, while also having the confidence of being able to moderate and govern activity and content in your customer communities

● Protect the community from inappropriate content

● Community members and owners can participate in the moderation process

Global Pre-Moderation

CommunityPre-Moderation

Outlook Social Connector● Profile's network locally

synchronized as contacts

● Profile's photos and meta-data on each contact record

● In-context view of social activity from Connections

● In-context view of social activity from selected message.

● Ability to Invite to network from selected message.

● Ability to follow a user (subscribe to get updates in digest form) from selected message.

● Connections tab on Outlook ribbon bar

● Address emails with Profiles directory search

● Copy emails and all attachments into a new or existing Activity

● Search Lotus Connections data

● Access Connections Files from Lotus Notes Sidebar

● Drag and drop files to quickly upload

● Search for files and people and download

Files Connector for Lotus Notes

Coming Soon in IBM Connections

IBM Connections Next

In-Context Experiences

● Take action on content directly from your Activity Stream as well as your Inbox without switching contexts (ex. File Preview, Comment inline, Vote on an idea, etc)

● Consistent user experiences for navigating all tools and interacting with content across the portfolio

● Share and personalize content no matter where you are using the share button in the navigation

Microblogging Enhancements

● Add Images to your Status Updates─ Upload files quickly and easily

─ Preview as a thumbnail

● 'Like' Status Updates─ Single click to give positive feedback

─ See who else 'Liked' the entry

● Search Microblog Entries─ Refine in or out of network

─ Hashtags searchable

● Expanded Social Analytics─ Microblog Tag cloud

─ Top contributors on search terms

Enhanced Communities for TeamsAdd new functions to communities to meet team use cases for sharing and collaboration

● Calendar widgets for events─ Calendar added to Community

– Daily, Weekly, Monthly views– Overview on Community page– Support for repeating events (daily,

weekly etc.)

─ iCal feed allows you to view in personal calendar such as Lotus Notes

─ Integration into Connections Activity Stream and Search

● LDAP Group support─ Allow LDAP groups to join Communities

─ Keep LDAP group in sync with Community access

Business to ConsumerCreation and management of compelling customer communities

● Reports/ dashboard to monitor adoption and community vitality

─ Comprehensive set of metrics of all Connections services

– Content in the database– Page view

─ Targeted Users– Business Owner / IT Owner– Instance Owner (Community

owner, Blog owner etc.)

─ Support extensibility– Flexible drill down and data

slicing– Create/Modify metrics

Different User Metrics

● Metrics overview page

● Drill Down

● Filter by Geography

● Custom Reports

Thank you