ibm enterprise content management replacing swift … · 2017-01-24 · cmod stores and manages all...

© 2014 International Business Machines Corporation

IBM Enterprise Content Management

Replacing SWIFT components & Archiving for ISO20022 IBM Archiving Hub & Intercope Messaging Hub Brian Phelps - WorldWide Sales Leader for Archiving Solutions Reinhart Laumer - CEO and Founder of Intercope

© 2014 International Business Machines Corporation 2


§  Overview of basic Electronic Payment and ISO20022 Components §  IBM and Intercope Partnership

§  Archiving Hub

§  Expanded Opportunities

§  Messaging Hub

§  Licensing

§  Questions & Answers

Agenda



§ Payment Hub – Some choices from vendors and many in-house developed (not within scope of this webinar)

§ Messaging Hub – Intercope solution

§ Archiving Hub – IBM Solution

Three Needed Components for Electronic Payments and ISO20022



Collaborative Opportunities & Overlaps

Payments Hub

Messaging Hub

Archiving Hub Full-Text Search for Auditing

Records Management & Lockdown

Transportation of Messages

Message Archive

Under or over 300 messages per second? Efficiency and hardware required?

Proven archiving volumes? Efficiency and hardware required? Additional capabilities for customer facing applications?

Transformation of Messages

This layer is handled by the Payments hub, the Back End Application, the Messaging Hub or Other components



IBM Archiving Hub & Intercope Messaging Hub 1)  Both proven with over 20 years in the marketplace and 20 years as partners

2)  Both with over 1000 customers

3)  Both with UNMATCHED performance based on solid design perfected and patented over 20 years

4)  Both with rapid implementation to production – two weeks is not uncommon

5)  Both with documented interfaces to rapidly integrate with the Payment Hub or other core banking applications

6)  Both with choices in databases

7)  Both with choices of operating systems including z/OS & z Linux with simple pricing based on the same methodology

8)  Both with an active User’s Group and many overlapping customers

9)  Can be implemented together or separately depending on customer need



DK CPA, CA

IPFA

AU

IN BOJNet,

JP

Live

Industry Needs ISO 20022 Adoption – Payments initiatives – Global view

SADC

ZA

US T2, EU

BN

FI

UK

IT

Live

Live

Live

Live

CH Live

CMPG, RU

Live

SEPA, EU

Live

Live

SCORE

Live

CO

Live



7

•  SEPA Bulk files are made up of: •  (1) Header •  Bulk Groups •  Individual

transactions



Loading ISO20022 docs into CMOD STEP 1

8

Original <XML>

file

<XSLT> Transform

file

<XML> <ODDOC>

file

Original SEPA XML

file

XSLT Transform file to add needed

CMOD indexing to

original XML

New SEPA XML file with “temporary” CMOD indexes

Note: this process can be by-passed if XML is created with CMOD indecies!

Transform




9

New Resource file ready for loading into

CMOD

Gather and ZIP all needed “resources”

XSL Stylesheet

.XSL

Cascading Stylesheet

.CSS

Images .PNG .GIF

ZIP Resources ZIP

File .RES




10

<XML> <ODDOC>

file

Resources ZIP File

.RES

CMOD Load

Your Documents are ready

for viewing!

CMOD stores the resources, puts indexes

in database, compresses the XML (25:1) and stores

the data in archive



ISO20022 documents (XML) stored in CMOD

11

§  ISO20022 XML is viewed as HTML

- Data could be set up to view to PDF, mobile and other devices




12

§ CMOD stores and manages all the “resources” that go with this data -  Stylesheet, CSS, images, etc. are resources




13

§  Detail Transactions tab views all CT transactions by group




14

§  Sample of RFR (Returned) SEPA transactions



Thought leadership

Whitepaper describes new transactional messaging standards within the banks and how IBM Content Manager OnDemand is leading with managing this new challenge •  SEPA in Europe •  ISO 20022



Taking Advantage of the ISO 20022 Format - The board of any financial institution is concerned about two things according to Blythe Masters of Digital Asset Holdings

- Return on Equity - Cyber Security

- The end consumer must feel the simplicity of the interaction and not the complexity of the back-end legacy systems and formats according to Fundtech (now D&H)

-  Consumers must be treated with consumer grade service because bank grade service is unacceptable. Service is now Millennial driven – Mary Ann Francis of Wipro

- Etihad Airlines, “Business to Business payments are still painful. Don’t be afraid to switch bankers at the corporate level.”. Net is that any historical loyalty is gone.



One source file many views

17

<?xml version="1.0" encoding="UTF-8"?> <?xml-stylesheet type="text/xsl" href="bamboo.xsl"?> <statements> <statement> <clientinfo> <acctnumber>98209956113</acctnumber> <sdate>January 31, 2014</sdate> <fromdate>12/01/13</fromdate> <todate>12/31/13</todate> <begbalance>1503.52</begbalance> <endbalance>275.45</endbalance> ...

BAMBOO_MOBILE.XSLT

XML Added Value!




18


BAMBOO_FULL.XSLT

XML Added Value!




19


BAMBOO_PDF.XSLT

XML Added Value!



Unlimited Customer Engagement with Content Manager OnDemand

Smarter Content Now Scalability and Efficiency

Happier Customers Most customers demand on-line access to their statements and invoices. Most customers would rather not receive mail and would agree to a paperless option

Marketing Potential Most CM OnDemand customers will say that the single most common reason that customers come to their web portal is to view statements, bills or invoices. The web portal is also one of the most important tools to deliver messages and cross-sell to customers.

Reduced Costs If most of your customers do not want to receive mail, why are you spending $3-$6 USD to make some of your customers mad? Stop it and save money.

Watch this video on superior customer service(you will not regret spending 3 minutes on this!)http://ibmecmblog.com/2015/03/03/customer-self-service-with-content-manager-ondemand/

5 Minute Demo - Account Service with CM OnDemand



Still Receiving Paper Statements? You Are Not Alone

November 2013 “Time For US Banks To Get Tough And Turn Off Paper For eDelivery Customers”



CM OnDemand Archive Full Text Search Excellent for Auditing

§  Search complete document text -  Not just meta data

§  Complex query support §  FTS server supported on AIX, Sun,

Linux, zLinux and Windows §  Searching the index supported by all OD

servers §  Documents grouped by “collections”

22

Full Text Index

OnDemand Load

OnDemand Applications

ICN & OD Clients

OnDemand Server

Data Full Text Search

Document Source

Score Highlight Summary

ECM Full Text Server

Index



CM OnDemand Archive Enhanced Retention Management

§  Holds -  No limit to number of documents in a hold -  A document can be in multiple holds

§  New tables and columns directly in the OD database such that OD can optimize and efficiently manage holds

§  OD still has just time-based expiration, holds just provide a way to suspend the expiration

§  Once time for expiration of data occurs, OD will determine if any existing documents in a load are locked down, if so they will be extracted, re-stored, re-held, and then the original report/load will be expired. arsadmin unload and arsmaint can define at what percentage of the load must be held before ‘re-loading’ occurs.

§  Applying/Releasing holds can be done thru the Admin and User interfaces

§  White Paper on Compliance and Retention Management with IBM Content Manager OnDemand -  http://www-03.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/WP101378



Messaging Transport Hub – What Do You Need? ISO 20022 + Historical Payment Message Formats! -  Speed Speed Speed – Messages per minute with lowest hardware footprint -  Network interoperability and flexibility -  Speed to value -  Nothing new because this tool has been doing this for 20 years -  Open interfaces to work with any Payment Hub



Highly specialized niche player

German Engineering of Messaging Engines

Strong focus on high quality development

Intercope In a Nutshell

Private independent company owned by the founder and active employees

Based in Hamburg, Germany, global 24x7 support

More than 1000 customers in more than 90 countries

Thanks to OEM, white label, and reseller agreements with major partners

such as Deutsche Telekom, IBM, SIA and SWIFT



Replacement Projects

Successful Replacement of Legacy non-ISO20022 SWIFT connectivity Systems such as Merva and Mint

Step by step

Plug & play

No changes of backend applications

required



Regional Networks

SIANet

SWIFT Net

BOX Message Warehouse

Customer Long Term

Archive

such as: IBM CMOD

…

ISO 20022 ISO 7555 ISO 15022

Manual Message

Processing

Direct Connection to Back Office Applications

In-House Developed Customer Payment

Infrastructure

Payment Hub Solutions from

Industry Vendors

Multi-Network Connectivity for Financial Messages



High volume testing in IBM and Oracle labs:

Almost linear scalability thanks to multi-server architecture with multi-instance deployment

One BOX instance can handle

virtually unlimited data volumes

Concrete benchmark for large customer: 500,000 FIN messages per hour with message validation 20 GB of files with SEPA transactions in 6 minutes

Performance Optimized



Processing Node (Central Server, etc)

uses dedicated

Message Processing Database


uses dedicated

Message Processing Database


uses dedicated

Message Processing Database ...

#1 #2 #n

User – Administration- WebApplication Uses

UPM / Configuration

Central BOX MWH

Almost linear Scalability with Multi-Server Architecture



Archiving in IBM CMOD

Business Messages Email, Fax, SMS

Financial Messages SIA and SWIFT

IBM CMOD Customer Long Term

Archive

IBM CMOD …

BOX Message Warehouse

BOX Annual Archive

BOX Message Processing

Table BOX Server

ISO20022



& ISO 20022

Examples of Implementation ISO20022



SEPA File transfer to EBA CLEARING

T2S via SIA / Colt

Integration / Certification for RNI, Rete Nazionale Interbancaria Domestic Italian network and:

Examples of Implementation: SIA ISO20022



InterAct Store & Forward

FileAct Store & Forward FileAct Real-time

RMA MI channel certification scheduled for next release

SWIFTNet 7 certified for FIN and

Examples of Implementation: SWIFTNet ISO20022



Examples of Implementation: SEPA

SEPA Message Warehouse for visualization / modification of single messages in bulks / files

Connection to EBA CLEARING via SIANet and SWIFT FileAct

“Out of the BOX” integration with Intraday Switch Redundancy of network infrastructure Load balancing Fully integrated into Back Office Exchange

workflow Proven

High-Volume Production Throughput

ISO20022



Rapid intraday switch with minimal intervention in only minutes. Fully integrated multi-network functionality for SIA and SWIFT. Optional integration of EBICS.

Examples of Implementation: Intraday Switching for EBA CLEARING

ISO20022



Connection to

SWIFT SIA / COLT

In production in Italy

SOA Service for T2S Signature Integration with Liquidity Management Solutions including:

IBM Liquidity Manager Diamis CRISTAL Liquidity Manager

Examples of Implementation: T2S ISO20022



Examples of Implementation: Network independence: T2S with BOX

One or the other

ISO20022



BOX International User Forum

2011 Vienna, Austria hosted by Unicredit Bank Austria 2012 Hamburg, Germany 2013 Frankfurt, Germany hosted by Deutsche Bundesbank 2014 Krems, Austria 2015 Freiburg, Germany

Exchange customer experiences Discuss new requirements Get the latest news from INTERCOPE Hear about new trends in the industry

Evolution driven by User Community

User Forum

Next to come

Bolzano / Bozen, Italy



Includes

Base Archive Full-Text Index & Search Records Management Unlimited number of instances Platform, Database, and

Web Application Server of choice

Up to 25 internal auditors On Prem License cost (OTC + S&S)

is based on maximum number of messages archived monthly

Cloud also available

Licensing Model Archiving Hub

Includes

All components and functions Unlimited number of users Unlimited number of instances Unlimited number of integrated

applications Platform, Database, and

Web Application Server of choice

License cost (OTC) is based on volume Number of single messages such as

FIN, InterAct, email, fax, telex Data volume of file transfer such as

SIA FileTransfer, SWIFT FileAct

Licensing Model Messaging Hub



Questions?