ibm hybrid cloud next generation management

IBM Hybrid Cloud Next Generation Management

IBM Cloud Pak for Multicloud ManagementMonitoring Hybrid Cloud Environments

Update for IBM Middleware User Community

May 18, 2020—

Aaron TobinOffering Manager, IBM Cloud Pak for Multicloud Management

Meena GopalOffering Manager, IBM Cloud Pak for Multicloud Management

• © IBM Corporation 2020. All Rights Reserved.

• The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and

accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this

information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for

any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended

to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of

the applicable license agreement governing the use of IBM software.

• References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.

Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market

opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these

materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue

growth or other results.

Please Note

IBM Cloud / © 2020 IBM Corporation 2

IBM Cloud Pak for Multicloud Management

AGENDA

• IBM strategy

• IBM Cloud Pak for Multicloud Management (monitoring) - core strengths, differentiators, and key value proposition in the market

• IBM Cloud Pak for Multicloud Management -hybrid cloud management

3IBM Cloud / © 2020 IBM Corporation

Sources: IBM MD&I; BCG and McKinsey research

Movement between clouds 73% priority

concern

Consistency of management 67%

priority concern

Connectivity between clouds 82%

priority concern

Traditional IT

Public Clouds & SaaS

Private Clouds

DedicatedClouds

New IT management needs - as the cloud enables digital transformation

Infrastructure Monitoring – Hybrid

Supporting agility at scale - managing increasing data

growth, complexity, and dynamic environments

Application Portability - Decouple Application from

Infrastructure

Consistency of management – integration into existing

tools/processes, e.g. trouble ticket

IBM Hybrid Cloud / © 2020 IBM CorporationIBM Cloud / © 2020 IBM Corporation 4

Delivering a Single Management solution for Hybrid MulticloudEnvironments

IBM Hybrid Cloud / © 2020 IBM CorporationIBM Cloud / © 2020 IBM Corporation 5

IBM Management Solution

Multicloud Kubernetes MgmtMulticloud Operations Model

IT Operations Oversight Accelerated with AI

App-Centric Operations and Service Based APM

SRE Ready

…

IBM Cloud

IBM Cloud Private

IBM’s Application and Infrastructure Monitoring Progression


IBM Cloud APM V8ITM / ITCAM / SmartCloud IBM Cloud App Management

Cloud App MgmtPublic Kubernetes Cloud

, AWS, Azure, Google

Cloud App MgmtPrivate Kubernetes Cloud

Runs On Premises

(Linux, AIX, Solaris,

Windows)

Runs On Premises

(Linux)

APM V8 SaaS offering

US, Europe, Asia

Runs On Kubernetes

2005 2014 2018 2019

IBM Cloud Pak for Multicloud

Management

Runs On Kubernetes

SaaS Offering


AGENDA

• IBM strategy




8

Cloud Paks – Accelerating the Move to Cloud NativeToday, IBM offers clients the first six Cloud Paks…

IBM Cloud / © 2020 IBM Corporation

Cloud Pak for Security

Containerplatform andoperational services

Cloud Pak for Applications

Developer & DevOps Tools

ModernizationToolkit

Frameworks and Runtimes


Cloud Pak for Data


Organize Analyze

Collect

Cloud Pak for Integration


API Lifecycle Messaging and Events

App and Data Integration

Cloud Pak for Automation


Workflow and Decisions

Operational Intelligence

Content

Cloud Pak for Multicloud Management

App and Infrastructure Multicluster

Security and ComplianceManagement

Incident Response

Federated Search and

Investigation

Security Orchestration and Automation

IBM Cloud SystemsEdge Private

9

Overall Solution Capability - https://www.ibm.com/cloud/cloud-pak-for-management


Container Environments Red Hat OpenShift & Others

Cloud Native Workloads

Pla

tform

Ma

na

ge

me

nt

Private Clouds

VMwareRHVRHOSPHyperVPowerSystem Z

Private Clouds


Virtual Environments – OpenStack, RHEV, VMware, Public Clouds

Traditional Workloads

IBM Netcool Ops

Manager

Trusted & Explainable Insights

needed to solve the right problem

Event & Incident Management

Topology Management

Metric Anomaly Detection

AI, Machine Learning Analytics & ChatOps Collaboration

IBM Cloud Pak for Multicloud ManagementApplications, Security, Data, Operational Services

Ansible Automation

Container Environment Management VM environment Management

Application Lifecycle Management

Application and Infrastructure Monitoring

Event Management & Remediation

Cloud Workload Protection & Compliance

Backup and AvailabilityChargeback

https://www.ibm.com/cloud/cloud-pak-for-management

• Next Generation Hybrid Management Offering - consistency in managementModern apps:

Understand kubernetes infrastructure and impact on reliability

Progress from dev to production with tooling consistency

Traditional apps:

Supports wide breadth and depth of infrastructure and apps

Supports existing ITM/ITCAM/SmartCloud/APM agents

Black box testing with Synthetic monitoring

• Service-level monitoring makes it easier to manage applications

Actionable alerts from service impacting golden signals

Triage with less reliance on domain expertise - using service topology

• Manage dynamic cloud workloads; securely and at scaleCorrelate changes and incidents with continuous delivery integration

Scale up operations with integrated event management, correlation, and runbook automation

Next Generation Management for Hybrid Cloud EnvironmentsSimplify monitoring for modern applications


Value with

browser

Progress from Dev to Prod with runtime data collectors

Value with Basic Monitoring

Value with Application Performance Monitoring

Is my service available

and responsive? How

are the dependencies

performing?

Does my code update

use more compute

resources than the

previous?

How is my container

performing?IBM Cloud / © 2020 IBM Corporation 11

Latency

The time it takes to service a request

Traffic

Demand being placed on the system

Errors

Trend view of request error rate

Saturation

View of utilization against max capacity

• Golden signals are a common language to monitor across technologies and clouds, simplifying communication and troubleshooting without having to be an SME

• Golden signals are a direct measure of signals that impact the end user, making it clear when an important issue occurs

• Waste less time reacting to unclear or unnecessary alerts

Why monitor golden signals?

Symptoms Causes

Learn from the SRE discipline – and focus on the golden signals

Simplifying Monitoring for Modern Applications


Simplify complex environments with one-hop dependency views


Service A

Service B

Service C

Instead of deciphering this… ...look at this instead

Service A has a slow response time… Now what??? Slow

response time

Dynamic Topology:The “dashcam” for your environment

Get real-time and historical views of your topology in one place

• Zoom in or out to see as much or as little of the environment as you need for deeper dive root cause analysis

• Link back to golden signals performance data when you want to inspect a resource more closely

Cloud-native environments change quickly. Pods and containers come up and go down constantly. What your environment looks like now may not be how it looked five minutes ago.

IBM Hybrid Cloud / © 2020 IBM Corporation 14


Synthetic Monitoring: Find problems before they affect end users

Use synthetic tests to automatically check response times and alert if there are issues.

• Run tests as frequently as every minute to find issues quickly

• Set warning and critical response time thresholds

• Covers web based synthetics (via Selenium), REST API, scripted REST API, SOAP API, webpage, … coming soon: synthetic protocol test

In today’s fast-moving digital world, by the time end users are affected it’s already too late. Isolate and fix issues with complex microservice applications before end users notice a problem.



Events, Incidents and Notifications

• Analytics correlate events into a single incident; greatly reducing the noise

• Incident Management enables routing of incidents to the users (and groups) with the right expertise

• Policy-driven notifications; not limited to alerting on new incident, e.g. incident escalation



Problem Resolution

Runbooks provide structured manual and automated steps for quick resolution of incidents

• Increase transparency and knowledge-sharing by documenting problem resolution procedures

• Resolve incidents faster and reduce time to find the root cause



Dynamic baselines replace manual thresholds

• Machine Learning on your metrics

• Real-time proactive Alerts

• Actionable Anomalies and Insights

• Dynamic thresholds, no manual configuration



IBM Machine Learning Inside

Enabling IT to shift from reactive to proactive

Microsoft• .NET

• Active Directory

• Exchange

• IIS

• Lync server

• MS Cluster

• Office 365

• Sharepoint

• Skype for

Business Server

• SQL Server

OS• Linux

• Unix

• Windows

Hypervisors• Hyper-V

• KVM

• PowerVM

• VMware

Others (Cont)

• RabbitMQ

• Ruby

• SAP

• SAP NetWeaver

Java Stack

• Springboot

• Sterling Direct

Connect

• Sterling File

Gateway

• Tomcat

• WebLogic

IBM Middleware• IBM API Connect

• IBM DataPower

• IBM DB2

• IBM Infosphere

DataStage

• IBM Integration Bus

(IIB)

• IBM MQ

• IBM WAS (including

Liberty)

• IBM WAS

Infrastructure

Traditional ResourcesModernize with Cloud Pak for Multicloud Management

Database• DB2

• Couch DB

• MariaDB

• MongoDB

• MS SQL

Server

• MySQL

• Oracle

• PostgreSQL

• SAP HANA

• Sybase

Others• Amazon EC2

• Amazon ELB

• Azure

Compute

• Cisco UCS

• Cisco VDI

• Hadoop

• HTTP Server

• J2SE

• Jboss

• NetApp

• Python


Runtime

• Liberty DC

• Node.js DC

• Swift

• Go

• python

• J2SE/Spingboot

Others

• NGINX

• redis

• Telegraf plugin framework

• Zipkin & Jaegar

• istio

Platform

• Kubernetes private cloud

• Red Hat OpenShift

• IBM Cloud Private

• Kubernetes services on

public clouds

• Amazon EC2

• Azure20

Cloud ResourcesManage dynamic workloads – simplified with Golden Signals


Modernize your app environmentWhile protecting your investment

ITM / ITCAM /

SmartCloudDistributed Resource

Monitoring

Public CloudsIBM, AWS, Azure, Google

Private CloudsRH OpenShift, IBM Cloud Private,

OpenStack, VMWare, etc

Agent

Agent

Leverage Existing Agents

Monitor new Cloud

adoption patterns

Agent

Dual path: Agents

publish data to Cloud

Native Server and

current servers

APM v8Application Performance

Management (on-prem &

SaaS)

Agent AgentAgent

Agent

• Entirely new user interface, leveraging IBM UX

Design Thinking

• Lower total cost of ownership through

containerized delivery

• Cloud Native horizontal scaling and resiliency

• Integrated event management

• Notification management

• Predictive analytics

• Comprehensive topology/dependency for

dynamic workloads

• Automation through runbooks and policy

• Open APIs

Agent

OMEGAMONMainframe

Monitoring

(Roadmap item)

OMEGAMON

Monitoring

Servers

(On-prem & SaaS)


ITM

Monitoring

Servers

APM

Monitoring

Server

IBM Cloud Pak for

Multicloud ManagementSingle solution - Application & Resource

Monitoring for Hybrid Environments

Single Management Solution forHybrid Cloud Environments

Agent

Agent

Leverage Existing Agents

Monitor new Cloud

adoption patterns

Agent Agent AgentAgent

AgentAgent

IBM Cloud Pak for

Multicloud ManagementSingle solution - Application & Resource

Monitoring for Hybrid Environments

(On-prem & SaaS)


Agents publish data to

Cloud Native Server

OMEGAMONMainframe

Monitoring

(Roadmap item)

Private CloudsRH OpenShift, IBM Cloud Private,

OpenStack, VMWare, etc

Public CloudsIBM, AWS, Azure, Google

Visualization Dashboard: IBM Cloud Application Business InsightsA Dashboard designer tool to facilitate users to build dashboards in 3 easy steps

What is IBM Cloud Application Business Insights (ICABI)

• Enhanced, Interactive, Modern User Interface

• Visualize data from: ICAM, ITM, APM, OMEGAMON, OMNIbus, Qradar, Nagios

XI, Elasticsearch, SolarWinds and 3rd party data (via JDBC, REST API, Cassandra, Mongo DB), and additional connectors with every release

Value

• Intuitive, easy to create and use modern dashboard. No coding necessary

• Provides organizations self service dashboarding to its users

• Allows Line of Business and Operations to visualize key performance data that matters most to them

Key Capabilities

• Modular layout with correlation, drill-down and zooming capabilities

• Support for tablets, smartphones, desktops

• Real-time updates and alerts

• Export to CSV, PDF, Microsoft Excel

• Ability to add context to data with trend lines and progress bars

• Customizable color palette

• Launch in context to and from ICABI

• Embed ICABI in external application, and vice versa

• Import / export dashboards

• Theme builder and white labeling


OpsDev Sec

Monitoring for the entire DevSecOps Lifecycle with a common toolset


Achieve Service Level Objectives

• Whitebox Monitoring

– Define and measure SLOs on key services

– Monitoring provides usage pattern

– Identify resource bottlenecks with golden signal analysis

• Blackbox Monitoring

– Deploy blackbox Tests along with application update

(blue/green)

• Manually or Automatically deploy runbook for service triage

• Performance correlation with deployment event to analyze

performance issue introduced by code change

Fewer Problems Make it to Production

• Instrument the code for monitoring

– Common instrumentation from dev to production

– Faster time to resolution; less “debate”

– Create runbook for key potential failures

• Whitebox Monitoring

– Development defines resource limits

– Resource Consumption for new features

• Blackbox Monitoring

– Define and Measure SLI(s)

– Synthetic tests are part of the “code”; managed in

github; pushed with code

Goal: Fewer problem tickets, faster resolution

Goal: Deliver applications with speed, quality and control Shift Right Shift Left


AGENDA

• IBM strategy




Cloud Pak for Multicloud Management: Manage Hybrid Applications, Ensure Operational Efficiency, Application Time to Value, Minimal Downtime and Inherent Governance

✓ IT efficiency ✓ Unified visibility✓ Automation✓ Consistent Governance✓ Application centric management

✓ IBM Cloud Pak for Multicloud Management is a first-in-its-class platform to streamline your business operations across multiple cloud environments

✓ Edison Award winner for innovation and design two years in a row

✓ Modernizing applications for the cloud takes time and preparation to ensure a consistent approach to new cloud native workloads.

✓ Ensuring smooth operations requires consistent management of both traditional and containerized based applications –regardless of where you are in your cloud journey

Your Business Objectives

Why IBM? Why Now?

For more information, visit our website: https://www.ibm.com/cloud/cloud-pak-for-managementIBM Cloud / © 2020 IBM Corporation 26

Overall Solution Capability - https://www.ibm.com/cloud/cloud-pak-for-management

Container Environments Red Hat OpenShift & Others

Cloud Native Workloads

Pla

tform

Ma

na

ge

me

nt

Private Clouds


Private Clouds


Virtual Environments – OpenStack, RHEV, VMware, Public Clouds

Traditional Workloads

IBM Netcool Ops Manager

Trusted & Explainable Insights needed to solve the right problem

Event & Incident Management

Topology Management

Metric Anomaly Detection

AI, Machine Learning Analytics & ChatOps Collaboration

IBM Cloud Pak for Multicloud ManagementApplications, Security, Data, Operational Services

Ansible Automation

Container Environment Management VM environment Management

Application Lifecycle Management

Application and Infrastructure Monitoring

Event Management & Remediation

Cloud Workload Protection & Compliance

Backup and AvailabilityChargeback





Entry points into enterprise management

Visibility Across Hybrid Environment

IT Ops Transformation

Application Modernization and Management

Governance and Compliance Management

IBM Cloud Pak for Multicloud ManagementCloud Pak for Multicloud Management

Application modernization

Governance and ComplianceManagementIT Ops TransformationVisible Hybrid Environment

Application Modernization and

Management

▪ How is application visibility

maintained regardless of

deployment?

▪ How do applications scale on

demand from zero to right-

sized?

▪ How are applications’

performance going to be

optimized?

IT Ops Transformation

▪ How is automation enabled for

redundant, everyday tasks?

▪ How are events remediated

automatically with configured

actions?

▪ How are teams enable to manage

and respond to unpredictable

scaling requirements?

Visibility Across Hybrid Environment

▪ How long does it take to provision

new virtual infrastructure?

▪ Are new specifications defined for

a deployment or are they applied

automatically?

▪ How are workloads being

managed at a significant scale?

▪ How do I get visibility to VM usage

for chargeback control?

Governance and Compliance

Management

▪ How is identity managed across a

hybrid architecture?

▪ How is the overall compliance and

risk management controls

understood and enforced?

▪ How are keys and certificates

managed for access and

revocation?

▪ How are security policies enforced

at scale?


Ansible Automation detail


Centralized Deploy and Config management

Large scale Cloud provisioning

Application deployment

Datacenter Orchestration

Audit tracking of deployments

Self service push button & delegate options

Simplified RBAC

Reduce deploy maintenance work effort by 99%

RESTful API

Partner Integrations with Cloud Pak for Multicloud Management

Automated Scaling

Deploy and Move Apps

Across Clouds

Enforce Key Compliance

Criteria

Single Source of Truth

Reduced Provisioning

Time

Single control plane for

Management

Automated Policy

Enforcement

Continuous delivery across

hybrid env.

AIOpsAutomation

Open Pluggable

Core

Automated Remediation

Optimize App performance

Sec Dev

Ops

Cloud Pak for Multicloud Management

Use Case: Integrate runtime security events from Sysdig into the security findings in the GRC dashboard.

+

Use Case: Vault for audit log and security event retention for governance and compliance. Minimize time for when you need to go back in time to check on system access and security events.

+

Use Case: Enable operations to debug problems on ephemeral pods that are long gone – either because the pod was restarted, or the logs rotated out of local storage.

+

Use Case: Enable operators to run more highly reliable and performant Kubernetes workloads by preventing resource congestion (such as from noisy neighbors) with automated pod rescheduling

+

Automated Scaling

Deploy and Move Apps

Across Clouds

Enforce Key Compliance

Criteria

Single Source of

Truth

Reduced Provisioning

Time

Single control plane for

Management

Automated Policy

Enforcement

Continuous delivery across

hybrid env.

AI OpsAutomation

Total I T Control

Automated Remediation

Optimize App

performance

Visibility across HybridI T Ops

Transformation

Application

ModernizationGovernance and

Compliance

Accelerate Clients’ Journey to Cloud with Modernized

ManagementSec Dev

Ops

Cloud Pak for Multicloud

Management

IBM Cloud Pak for Multicloud ManagementAccelerate Clients’ Journey to Cloud


For more information, visit our website:



ibm hybrid cloud next generation management

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