ice ball redemption service manual - betson enterprises

1

ICEBALL FX Operators Manual

Innovative Concepts in Entertainment 10123 Main Street Clarence, NY 14031

(716) 759-0360 9am to 6pm Eastern Standard Time WWW.ICEGAME.COM

2

Table Of Contents

Safety and Warnings 3

Before you Begin 4

Game Setup 5

Linking Multiple Games 11

Mega Bonus Setup 14

Program Options 16

Error Codes 17

Warranty 18

Revision A 3/24/2014

3

SAFETY AND WARNINGS BEFORE YOU BEGIN

WARNING: WHEN INSTALLING THIS GAME, A GROUNDED A.C. RECEPTACLE MUST BE USED. FAILURE TO DO SO COULD

RESULT IN INJURY TO YOURSELF OR OTHERS. FAILURE TO USE A GROUNDED RECEPTACLE COULD ALSO CAUSE

IMPROPER GAME OPERATION, OR DAMAGE TO THE ELECTRONICS.

NOTE: THIS GAME IS INTENDED FOR INDOOR USE ONLY.

DO NOT DEFEAT OR REMOVE THE GROUNDING PRONG ON THE POWER CORD FOR THE SAME REASON AS GIVEN

ABOVE. USING AN IMPROPERLY GROUNDED GAME COULD VOID YOUR WARRANTY.

HAVE A QUALIFIED ELECTRICIAN CHECK YOUR A.C. RECEPTACLE TO BE SURE THE GROUND IS FUNCTIONING PROPERLY.

THIS GAME IS DESIGNED TO DISSIPATE STATIC ELECTRICITY THROUGH THE GROUNDING PLANE OF THE GAME. IF THE

A.C. GROUND DOES NOT WORK, THE GAME COULD DISCHARGE STATIC ELECTRICITY THROUGH THE GAME CIRCUITRY,

WHICH COULD CAUSE DAMAGE.

THE POWER SUPPLY IS NOT VOLTAGE ADJUSTABLE. TO OPERATE THE GAME AT VOLTAGES OTHER THAN THOSE IT WAS

DESIGNED FOR. PLEASE CONTACT OUR SERVICE DEPARTMENT FOR VOLTAGE CONVERSION INFORMATION.

WARNING

DO NOT remove any of the components on the main board (e.g. compact flash and EPROMS) while the game

is powered on. This may cause permanent damage to the parts and the main board. Removing any main

board component part while powered on will void the warranty.

ALWAYS REMOVE POWER TO THE GAME, BEFORE ATTEMPTING ANY SERVICE,

UNLESS NEEDED FOR SPECIFIC TESTING. FAILURE TO OBSERVE THIS PRECAUTION

COULD RESULT IN SERIOUS INJURY TO YOURSELF OR OTHERS.

THIS GAME IS NOT SUITABLE FOR INSTALLATION IN AN AREA WHERE A WATER JET COULD BE USED.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning

use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not

play with the appliance.

The game’s foot print is 120” x 30” x 84”.

AC Power Information

The games main fuse is accessed through the back of the game at the power

mod. Above the power cord is a small panel that contains the main fuse. The

value of the fuse for 110 volt users is 3 AMPS at 250Volt type slow blow. The

value of the fuse for 220 users is 1.5 AMPS at 250Volt type slow blow.

4

Phone coupler (attached to

one side of the game already.

** STOP ** Before you begin to assemble your game locate the parts box and ensure all parts are present.

If any parts are missing please contact ICE Service at (716) 759-0360 Mon-Fri 9am to 6pm Eastern Standard.

5

Position the front and back cabinets leaving a space to connect the wire harnesses. Each of

the harnesses are color coded. Attach the phone cords together using the provided coupler.

Using the provided latch tool and on both sides of the cabinet insert the tool into the latch

openings and turn clockwise until the cabinet pulls together and the locks.

STEP 1:

STEP 2:

6

Lift Ball rail cover

up and put aside.

Slide Ball rail cover

forward.

Unlock coin door and

slide door open.

STEP 3:

STEP 4:

STEP 5:

7

STEP 6: Remove the two foam packs on the top and lift ball rail assembly up and out. Remove the foam pack beneath.

Re-install ball rail assembly.

Remove

these 1st.

Life ball rail

assembly

out 2nd.

Remove last

STEP 7:

Unlock both top locks, lift up, push the bottom in slightly, and lower the top down, unplug harness and lift

out.

8

Step 8:

Attach the right glass assembly around the side panel. The right glass assembly is marked “R” for right and

“L” for left. Attach the glass assembly using hat nut on the outside and an Allen bolt on the inside. Run the

LED harness through the side channels. Repeat for the left side.

Step 9:

Slide the playfield glass assembly wings through the outside top of the side glass assemblies. Attach a hat nut

[B] to the outside and a bolt [D] on the inside. Attach the LED harness covers using the 1/2” 655 screws {E}.

LED Harness Cover

9

STEP 10

Secure the Playfield cover glass using provided hat nuts and thumb screws. See below.

STEP 11

Connect the LED harnesses on both sides.

10

STEP 12:

Lay the upper display assembly on its front and plug the harness back in. Tilt the bottom toward the

back and then insert the top into the cabinet’s upper groove. Slide the display down and relock the two

locks.

FINAL STEP

Your game is now assembled. If you are planning on using more than one game then repeat the previous steps

for each game. See the section “Linking Multiple Games” for instructions on how to link them together.

If you are using only one game at your location you will need to verify that the Station ID has been set to 1.

Failure to do so will result in no LED lighting effects. Follow the below sub-steps to confirm. It is now time to

program your game to your desired settings. See the section “Program Settings” for further information.

Step A:

Unlock the lower front

door and lower the door.

Slightly reach in and pull

the Main board assembly

tray out.

Step B:

Locate the rotary dial switch labeled SW1 next to

the phone linking connectors and turn the dial so

that the black arrow is pointed to the position 1.

11

Linking Multiple Games

Your ICEBALL FX alley roller game can be linked with other ICEBALL FX alley roller games. Up to nine

games can be linked together. Each game must have its options set up the same. The linking of the games will

only synchronize the LED lighting effects. A Mega Marquee is used to provide a Super Bonus which is set and

controlled by the Mega Marquee.

To link your games together, each game must be set to a different ID number and must start at Station ID 1.

Follow the next few steps to properly link your games together.

STEP 1: Locate the Cabinet Spacer and mounting hardware

Each ICEBALL FX alley roller game shipped includes one cabinet spacer and its mounting hardware. Locate

your cabinet spacer and six 1½” wood screws.

STEP 2: Attach Cabinet Spacers

For each game that is placed side to side a Cabinet spacer is required between

the two games. Position the Cabinet Spacer and attach to only one cabinet

side using the six 1½” wood screws.

12

STEP 3: Position

Slide the two games together as shown. If more games are

desired to be linked, repeat step 2 Only install a Cabinet

Spacer between games and not at the two ends. Use only

one Cabinet Spacer between games.

STEP 4: Phone cord linking cable

From the back of the game and using one supplied 14’ phone cord per paired game, insert each end of

the cord into the upper hole showed below.

13

STEP 5: RGB Board Connection

Open the upper Display as described in step 7 and connect the Linking Phone Cord to any connector

not used. It makes no difference which Phone connector on the RGB LED board you use.

Six Games Linked Example

ID 1 ID 2 ID 3 ID 4 ID 5 ID 6

Cabinet Spacers Required

14

Mega Bonus Marquee Install

The Mega Bonus Marquee can be mounted either between two games or three. It is recommended to mount

the Mega Bonus Marquee centered to the games. So if an even number of games are being used, you would

install the Mega Bonus Marquee between two games. If an odd number of games are being used, you would

install the Mega Bonus Marquee between three games. For example if you had four games and installed the

Mega Bonus Marquee you would install the marquee between games two and three. If you had five games and

installed the Mega Marquee you would install the marquee between games two and four.

Even Games Odd Games

Attach the Mega Bonus Marquee using the supplied hardware as shown.

Plug both the AC cord and Phone Linking Cable into the back of the Mega Bonus Marquee.

15

Open the upper Display as described in step 7 and connect the Mega Bonus Linking Phone Cord to any

connector not used. It makes no difference which Phone connector on the RGB LED board you use.

Mega Bonus Marquee Programming

The Mega Bonus Marquee can be programmed remotely by any game linked as long as each game has been set

to a different Station ID number and only during the power on sequence. When the games and the Mega

Bonus Marquee are powered on the Marquee will display the revision of it’s software and then show a default

score. Before the Marquee displays the default score press the “Program” button. When the marquee has en-

tered programming mode it will display dashes in the score display and a count down will begin in the balls

display. You will have approximately 20 seconds to make your changes. Holding the appropriate keys down

will advance the tickets or the score without needing to press multiple times.

When the time expires the game will enter game mode. To continue to program the marquee you need to pow-

er off the game and repeat the above procedures. However entering game programming and exiting will simu-

late a power cycle and you can again enter marquee programming during the display of the revision number.

Below are the buttons and their functions:

Button Function

Program Score Up

Select Score Down

Up Tickets Up

Down Tickets Down

16

To enter program mode for the game, press the “program” button during attract mode. Pressing the “program”

button during game play will be ignored. To cycle through the different options use the “select” button and to

change the values of the options use the “advance” button. Exit programming by pressing the “program”

button.

Located on the main board are push buttons labeled SW2, SW3, SW4, SW5, and SW6. SW2 switch is the

Program button. SW3 switch is the Select button and SW4 switch is the Advance button.

Option Default Min Max Inc

0 Game Volume 3 0 7 1 Game Volume

1 Coin 1 2 0 9 1 Cost of Game

2 Discount 0 0 9 1 # of Games til Disc

3 Games Per Credit 1 1 9 1 # of Games Added per Credit

4 Attract Time 0 0 30 1 Attract time in minutes

5 Slot 0-9K 1 0 25 1 Tickets for Slot

6 Slot 10K-14K 5 0 25 1 Tickets for Slot












18 Slot 90K 500 100 1000 50 Tickets for Slot

19 JFP Tickets 0 0 20 1 If not zero, ONLY these tickets paid

overrides slots

20 Ticket Cap 0 0 50 1 Max Tickets Given per game, 0 = off

21 Ticket Multiplier 1 1 2 1 Virtual tickets per dispensed ticket

22 Theme On 1 0 1 1 Whenever music Plays 0 = 0ff, 1= on

23 Factory Reset 0 0 1 1 Factory Reset

17

ERROR Codes

Error Number Description

1 Bad or missing Compact Flash Card

2 Zero Count Sensor Error - Check for Balls in Sensor

3 Sensor 1K

4 Sensor 2K

5 Sensor 3K

6 Sensor 4K

7 Sensor Left 10K

8 Sensor Right 10K

9 Ball Count Sensor Error

10 Coin 1 Stuck Down

12 Ticket Error

If the solenoid will not fire because the zero count sensor is blocked than the decimal point in the left balls

digit will light indicating the reason for the solenoid to not open.

If the game is out of tickets, then "tic" will be displayed on the score until the tickets have been reloaded and

paying out. Should a player insert money then the game will continue as normal until the end of the game

where the out of tickets display will be redisplayed.

D

C

B

A

4 3 2 1

D

C

B

A

4 3 2 1

DATE 3/24/14

DESCRIPTION SYSTEM SCHEMATIC

FILENAME

AR1400X

SYSTEM

SCHEMATIC.VSD

PAGE 1 OF 2REVISED 3/24/14

TITLE ICEBALL FXPART NO. AR1400XREQUIRED

SIGNATURES

ENGINEER

MANAGER

VENDOR

DRAWN BY AWESTCOTT

DA2002X

110V GAME

(1.5 AMP FUSE)

DA2002CEX

220V GAME

(1 AMP FUSE)

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SEGMENT D

EXT 2

EXT 1

SEGMENT H

SEGMENT C

SEGMENT F

SEGMENT B

SEGMENT E

SEGMENT A

SEGMENT G

GROUND

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1

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3

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5

6

7

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9

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AR2461LX

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18

WARRANTY POLICY

I.C.E. Inc warrants all components in new machines to be free of defects in materials and workmanship for the

period listed below:

■ 180 days on Main PCB’s, Computers & Motors

■ 1 year on all LCD monitor panels

■ 90 days on all other electronic and mechanical components

■ 30 days on all I.C.E. repairs and parts purchases

I.C.E. Inc shall not be obligated to furnish a warranty request under the following conditions:

■ Equipment or parts have failed through normal wear and tear

■ Equipment has been subjected to unwarranted stress, abuse or neglect

■ Equipment has been damaged as a result of arbitrary repair/modification

Products will only be covered under warranty by obtaining an I.C.E. authorized RMA #. To obtain an RMA #

please provide I.C.E. tech support with the game serial # or original I.C.E. invoice # and a detailed description

of the failure or fault symptoms.

I.C.E. Inc will assume no liability whatsoever for costs associated with labor or travel time to replace defective

parts. All defective warranty covered components will be replaced with new or factory refurbished compo-

nents equal to OEM specifications.

I.C.E. Inc will cover domestic UPS ground, or comparable shipping costs during the warranty period. Interna-

tional or expedited shipments are available for an additional charge. To obtain credit defective parts must be

returned to I.C.E. Inc, at the customer’s expense, within 30 days. After 30 days a 15% re-stocking fee will ap-

ply to all returns.

ICE distributors are independent, privately owned and operated. In their judgment, they may sell parts and/or

accessories other than those manufactured by I.C.E. Inc. We cannot be responsible for the quality, suitability

or safety of any non-I.C.E. part or modification (including labor) that is performed by such a distributor.

Innovative Concepts in Entertainment

10123 Main St.

Clarence, NY 14031

Phone #: (716) - 759 – 0360

Fax #: (716) – 759 – 0884

www.icegame.com

http://www.icegame.com/

ice ball redemption service manual - betson enterprises

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