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    Internal and External sources of recruitment by

    ICICI

    Introduction:

    Recruitment is the activity that links the

    employers and the job seekers. It is a process of finding and

    attracting capable applicants for employment. It begins

    when new recruits are sought and ends when their

    applications are submitted. The result is a pool of

    applications from which new employees are selected. It is

    the process to discover sources of manpower to meet the

    requirement of staffing schedule and to employ effective

    measures for attracting that manpower in adequate numbers

    to facilitate effective selection of an efficient working force.

    Recruitment of candidates is the function preceding the

    selection, which helps create a pool of prospective

    employees for the organization so that the management can

    select the right candidate for the right job from this pool. The

    main objective of the recruitment process is to expedite the

    selection process. Recruitment is a continuous process

    whereby the firm attempts to develop a pool of qualified

    applicants for the future human resources needs eventhough specific vacancies do not exist. Usually, the

    recruitment process starts when a manger initiates an

    employee requisition for a specific vacancy or an anticipated

    vacancy.

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    Definition:

    According to Edwin B. Flippo, Recruitment is the

    process of searching the candidates for employment

    and stimulating them to apply for jobs in the

    organization.

    Coverage of ICICI:

    ICICI Bankis one of the largest private bank in India. TheBank has 1467 branches & 4721 ATMs across variouscities/towns of India. Similar to the recruitment for jobs inHDFC bank, ICICI also recruits candidates regularly thoughvarious sources.

    ICICI Bank has its own career portal - for interestedcandidates to register their profile. As & when requirementsoccur, opportunities are listed on the website, which alsoenables the registered candidates to apply for the jobsdirectly. The recruitment for ICICI Bank PO post

    November 2010 & February 2011 batch were released inthe website.

    How to register with ICICI Bank for future JobOffers?

    Candidates looking for jobs in ICICI bank can register theirprofile, educational details etc., at their website as below :

    * Visit ICICI career site @ www.icicicareers.com* Click on the link Career Opportunity* Fill-in the profile form by clicking on the link TalentDatabase* Remember the Login ID and Password, using whichyou can Update your profile/Search/Apply for jobs inICICI bank.

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    http://www.bankexamsindia.com/2009/07/jobs-in-hdfc-bank-apply-online.htmlhttp://www.bankexamsindia.com/2009/07/jobs-in-hdfc-bank-apply-online.htmlhttp://www.bankexamsindia.com/2010/06/icici-bank-recruitment-2010-po.htmlhttp://www.icicicareers.com/http://www.bankexamsindia.com/2009/07/jobs-in-hdfc-bank-apply-online.htmlhttp://www.bankexamsindia.com/2009/07/jobs-in-hdfc-bank-apply-online.htmlhttp://www.bankexamsindia.com/2010/06/icici-bank-recruitment-2010-po.htmlhttp://www.icicicareers.com/
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    OBJECTIVES:

    1. To attract people with multi-dimensional skills and

    experiences that suit the present and future

    organizational strategies.

    2. To induct outsiders with a new perspective to lead the

    company.

    3. To infuse fresh blood at all levels of the organization.

    4. To develop an organizational culture that attracts

    competent people to the company.

    5. To search or head hunt people whose skills fit the

    companys values.

    6. To devise methodologies for assessing psychological

    traits.

    7. To seek out non-conventional development grounds of

    talent.8. To search fro talent globally and not just within the

    company.

    9. To anticipate and find people for positions that do not

    exist yet.

    RECRUITMENTPROCESS:

    The recruitment and selection is the major function of the

    human resource department and recruitment process is the

    first step towards creating the competitive strength and the

    strategic advantage for the organizations. Recruitment

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    process involves a systematic procedure from sourcing the

    candidates to arranging and conducting the interviews and

    requires many resources and time.

    A general recruitment process is as follows:

    1. Identifying the vacancy:

    The recruitment process begins with the human

    resource department receiving requisitions for

    recruitment from any department of the company.

    These contain:Post to be filled

    Number of persons

    Duties to be performed

    Qualifications required

    2. Preparing the job description and person specification.

    3. Locating and developing the sources of required

    number and type of employees (Advertising etc).

    4. Short-listing and identifying the prospective employee

    with required characteristics.

    5. Arranging the interviews with the selected candidates.

    6. Conducting the interview and decision making.

    SOURCES OF RECRUITMENT:

    Every organization has the option of choosing the candidates

    for its recruitment processes from two kinds of sources:

    internal and external sources. The sources within the

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    organization itself (like transfer of employees from one

    department to other, promotions) to fill a position are known

    as the internal sources of recruitment. Recruitment

    candidates from all the other sources (like outsourcing

    agencies etc.) are known as the external sources of

    recruitment.

    SOURCES OF RECRUITMENT

    INTERNAL SOURCES OF RECRUITMENT:

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    1.TRANSFERS:

    The employees are transferred from one department to

    another according to their efficiency and experience.

    2.PROMOTIONS:

    The employees are promoted from one department to

    another with more benefits and greater responsibility based

    on efficiency and experience.

    3. Others are Upgrading and Demotion of present

    employees according to their performance.

    4. Retired and Retrenched employees may also be

    recruited once again in case of shortage of qualified

    personnel or increase in load of work. Recruitment such

    people save time and costs of the organizations as the

    people are already aware of the organizational culture and

    the policies and procedures.

    5. The Dependents and relatives of Deceased

    employees and Disabled employees are also done by

    many companies so that the members of the family do not

    become dependent on the mercy of others.

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    Advantages:

    1. Motivated employees and Higher morale.

    2. Employees familiar with the organization.

    3. Higher probability of success.

    4. Industrial Peace.

    5. Relatively inexpensive.

    6. Training and skill enhancement.

    7. Overcoming surpluses and shortages.

    Disadvantages:1. Reduced scope for fresh talent.

    2. Employees may become lethargic if they are sure of

    time bound promotions.

    3. Spirit of competition may be hampered.

    4. Frequent transfers of employees may reduce the

    overall productivity of the organization.

    5. Political infighting for promotion.

    EXTERNAL SOURCES OF RECRUITMENT:

    1.PRESS ADVERTISEMENTS:

    Advertisements of the vacancy in newspapers and journals

    are a widely used source of recruitment. The main

    advantage of this method is that it has a wide reach.

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    2.EDUCATIONAL INSTITUTES:

    Various management institutes, engineering colleges,

    medical Colleges etc. are a good source of recruiting well

    qualified executives, engineers, medical staff etc. They

    provide facilities for campus interviews and placements. This

    source is known as Campus Recruitment.

    3.PLACEMENT AGENCIES:

    Several private consultancy firms perform recruitment

    functions on behalf of client companies by charging a fee.These agencies are particularly suitable for recruitment of

    executives and specialists. It is also known as RPO

    (Recruitment Process Outsourcing)

    4.EMPLOYMENT EXCHANGES:

    Government establishes public employment exchanges

    throughout the country. These exchanges provide job

    information to job seekers and help employers in identifying

    suitable candidates.

    5.LABOUR CONTRACTORS:

    Manual workers can be recruited through contractors who

    maintain close contacts with the sources of such workers.

    This source is used to recruit labor for construction jobs.

    6.UNSOLICITED APPLICANTS:

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    Many job seekers visit the office of well-known companies on

    their own. Such callers are considered nuisance to the daily

    work routine of the enterprise. But can help in creating the

    talent pool or the database of the probable candidates for

    the organization.

    7.EMPLOYEE REFERRALS / RECOMMENDATIONS:

    Many organizations have structured system where the

    current employees of the organization can refer their friends

    and relatives for some position in their organization. Also,the office bearers of trade unions are often aware of the

    suitability of candidates. Management can inquire these

    leaders for suitable jobs. In some organizations these are

    formal agreements to give priority in recruitment to the

    candidates recommended by the trade union.

    8.RECRUITMENT AT FACTORY GATE:

    Unskilled workers may be recruited at the factory gate these

    may be employed whenever a permanent worker is absent.

    More efficient among these may be recruited to fill

    permanent vacancies.

    Advantages:

    1. Qualified Personnel.

    2. Wider Choice.

    3. Fresh Talent.

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    4. Competitive Spirit.

    Disadvantages:

    1. Dissatisfaction amongst existing staff.

    2. Lengthy process (Increased adjustment period).

    3. Costly Process.

    4. Uncertain Process.

    FACTORS AFFECTING RECRUITMENT:

    The recruitment function of the organizations is affected andgoverned by a mix of various internal and external forces.

    The internal forces or factors are the factors that can be

    controlled by the organization. And the external factors are

    those factors which cannot be controlled by the organization.

    THE INTERNAL FORCES I.E. THE FACTORS

    WHICH CAN BE CONTROLLED BY THE

    ORGANIZATION ARE:

    1.RECRUITMENTPOLICY:

    The recruitment policy of an organization specifies the

    objectives of recruitment and provides a framework for

    implementation of recruitment programme. It may involve

    organizational system to be developed for implementing

    recruitment programmes and procedures by filling up

    vacancies with best qualified people.

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    FACTORSAFFECTINGRECRUITMENTPOLICY:

    Organizational objectives.

    Personnel policies of the organization and its competitors.

    Government policies on reservations.

    Preferred sources of recruitment.

    Need of the organization.

    Recruitment costs and financial implications.

    2.HUMAN RESOURCE PLANNING:Effective human resource planning helps in determining the

    gaps present in the existing manpower of the organization. It

    also helps in determining the number of employees to be

    recruited and what qualification they must possess.

    3.SIZE OF THE FIRM:

    The size of the firm is an important factor in recruitment

    process. If the organization is planning to increase its

    operations and expand its business, it will think of hiring

    more personnel, which will handle its operations.

    4.COST:

    Recruitment incur cost to the employer, therefore,

    organizations try to employ that source of recruitment which

    will bear a lower cost of recruitment to the organization for

    each candidate.

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    5.GROWTH AND EXPANSION:

    Organization will employ or think of employing more

    personnel if it is expanding its operations.

    THE EXTERNAL FORCES ARE THE FORCES

    WHICH CANNOT BE CONTROLLED BY THE

    ORGANIZATION. THE MAJOR EXTERNAL FORCES

    ARE:

    1. SUPPLY AND DEMAND:

    The availability of manpower both within and outside the

    organization is an important determinant in the recruitment

    process. If the company has a demand for more

    professionals and there is limited supply in the market for

    the professionals demanded by the company, then the

    company will have to depend upon internal sources by

    providing them special training and development programs.

    2.LABOUR MARKET

    Employment conditions in the community where the

    organization is located will influence the recruiting efforts of

    the organization. If there is surplus of manpower at the time

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    of recruitment, even informal attempts at the time of

    recruiting like notice boards display of the requisition or

    announcement in the meeting etc will attract more than

    enough applicants.

    3. IMAGE / GOODWILL:

    Image of the employer can work as a potential constraint for

    recruitment. An organization with positive image and

    goodwill as an employer finds it easier to attract and retain

    employees than an organization with negative image. Imageof a company is based on what organization does and

    affected by industry. For example finance was taken up by

    fresher MBAs when many finance companies were coming

    up.

    4.POLITICAL-SOCIAL- LEGAL ENVIRONMENT:

    Various government regulations prohibiting discrimination in

    hiring and employment have direct impact on recruitment

    practices. For example, Government of India has introduced

    legislation for reservation in employment for scheduled

    castes, scheduled tribes, physically handicapped etc. Also,

    trade unions play important role in recruitment.

    5. UNEMPLOYMENT RATE:

    One of the factors that influence the availability of applicants

    is the growth of the economy (whether economy is growing

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    or not and its rate). When the company is not creating new

    jobs, there is often oversupply of qualified labor which in

    turn leads to unemployment.

    6. COMPETITORS:

    The recruitment policies of the competitors also affect the

    recruitment function of the organizations. To face the

    competition, many a times the organizations have to change

    their recruitment policies according to the policies being

    followed by the competitors.

    HEAD HUNTING

    Headhunting refers to the approach of finding and attracting

    the best experienced person with the required skill set.

    Headhunting involves convincing the person to join your

    organization.

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    Headhunting Process

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    RECRUITMENT POLICY OF ICICI

    In todays rapidly changing business environment, a well

    defined recruitment policy is necessary for organizations to

    respond to its human resource requirements in time.

    Therefore, it is important to have a clear and concise

    recruitment policy in place, which can be executed

    effectively to recruit the best talent pool for the selection of

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    the right candidate at the right place quickly. Creating a

    suitable recruitment policy is the first step in the efficient

    hiring process. A clear and concise recruitment policy helps

    ensure a sound recruitment process. It specifies the

    objectives of recruitment and provides a framework for

    implementation of recruitment programme. It may involve

    organizational system to be developed for implementing

    recruitment programmes and procedures by filling up

    vacancies with best qualified people.

    Components of the Recruitment Policy

    The general recruitment policies and terms of the

    organization.

    Recruitment services of consultants.

    Recruitment of temporary employees.

    Unique recruitment situations.

    The selection process.

    The job descriptions.

    The terms and conditions of the employment.

    A recruitment policy of an organization shouldbe such that:

    It should focus on recruiting the best potential people.

    To ensure that every applicant and employee is treated

    equally with dignity and respect.

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    Unbiased policy.

    To aid and encourage employees in realizing their full

    potential.

    Transparent, task oriented and merit based selection.

    Weightage during selection given to factors that suit

    organization needs.

    Optimization of manpower at the time of selection

    process.

    Defining the competent authority to approve each

    selection.

    Abides by relevant public policy and legislation on

    hiring and employment relationship.

    Integrates employee needs with the organizational

    needs.

    Factors Affecting Recruitment Policy: Organizational objectives

    Personnel policies of the organization and its

    competitors.

    Government policies on reservations.

    Preferred sources of recruitment.

    Need of the organization.

    Recruitment costs and financial implications.

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    RECENT TRENDS IN RECRUITMENT:

    OUTSOURCING:

    In India, the HR processes are being outsourced from more

    than a decade now. A company may draw required

    personnel from outsourcing firms. The outsourcing firms help

    the organization by the initial screening of the candidates

    according to the needs of the organization and creating a

    suitable pool of talent for the final selection by the

    organization. Outsourcing firms develop their human

    resource pool by employing people for them and make

    available personnel to various companies as per their needs.

    In turn, the outsourcing firms or the intermediaries charge

    the organizations for their services.

    Outsourcing the human resource (HR) processes is the latest

    practice being followed by middle and large sized

    organizations. It is being witnessed across all the industries.

    In India, the HR processes are being outsourced from nearly

    a decade now. Outsourcing industry is growing at a high

    rate.

    Outsourcing organizations strive for providing cost saving

    benefits to their clients. One of the major advantages to

    organizations, who outsource their recruitment process, is

    that it helps to save up to as much as 40 per cent of their

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    recruitment costs. With the experience, expertise and the

    economies of scale of the third party, organizations are able

    to improve the quality of the recruits and the speed of the

    whole process. Also, outsourcing enables the human

    resource professionals of organizations to focus on the core

    and other HR and strategic issues. Outsourcing also gives a

    structured approach to the whole process of recruitment,

    with the ultimate power of decision making of recruiting with

    the organization itself. The portion of the recruitment cycle

    that is outsourced range from preparing job descriptions toarranging interviews, the activities that consume almost 70

    per cent of the time of the whole recruitment process.

    Outsourcing the recruitment processes for a sector like BPO,

    which faces an attrition of almost 50-60 per cent, can help

    the companies in BPOsector to save costs tremendously and

    focus on other issues like retention. The job seekers are also

    availing the services of the third parties (consultants) for

    accessing the latest job opportunities.

    In India, the trend of outsourcing recruitment is also catching

    up fast. For example: Vodafone outsources its recruitment

    activities to Alexander Mann Solutions (RPO service

    provider). Wipro has outsourced its recruitment process to

    MeritTrac. Yes bank is also known to outsource 50 per cent

    of its recruitment processes.

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    Outsourcing Process:

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    How to Select a Recruitment Consultant:

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    If an organization decides to outsource its recruitment

    processes or activities, it is very important to find and select

    a suitable recruitment consultant or consultancies, which can

    deliver results according to the needs of the organization.

    Today, there are thousands of consulting firms

    (consultancies) as well as freelance consultants working

    independently. An organization looks for various

    considerations and qualities before selecting the

    suitable recruitment consultant.

    The reputation of the consulting firm in thejob market (based on expertise and experience).

    Who are the consultants or firms past and

    present clients?

    Consultants expertise and experience (from

    how long has he/firm been in the business)

    Does the recruitment consultant have therequisite resources to complete the targets on

    time?

    Get the idea of the effectiveness and the

    services of the recruitment consultant from its

    current and past clients.

    Qualities of an independent recruitment

    consultant:

    Marketing skills.

    Flexibility and adaptability.

    Wisdom.

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    Exuberance.

    Ability to prioritize.

    Ambition.

    Resourcefulness.

    Diplomacy/ delicacy.

    Selecting the right recruitment consultant is essential for the

    effective recruitment processes. A successful Recruitment

    consultant is someone who is determinative, focused, and

    able to create opportunities for him, works harder and

    smarter than competitors and continually set and achievehigher standards.

    Advantages of outsourcing are:

    Outsourcing is beneficial for both the corporate

    organizations that use the outsourcing services as well as

    the consultancies that provide the service to the corporate.

    Apart from increasing their revenues, outsourcing provides

    business opportunities to the service providers, enhancing

    the skill set of the service providers and exposure to the

    different corporate experiences thereby increasing their

    expertise.

    The advantages accruing to the corporate are:

    1. Turning the management's focus to strategic level

    processes of HRM.

    2. Accessibility to the expertise of the service providers.

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    3. Freedom from red tape and adhering to strict rules and

    regulations.

    4. Optimal resource utilization.

    5. Structured and fair performance management.

    6. A satisfied and, hence, highly productive employees.

    7. Value creation, operational flexibility and competitive

    advantage.

    1.POACHING/RAIDING:

    Buying talent (rather than developing it) is the latestmantra being followed by the organizations today. Poaching

    means employing a competent and experienced person

    already working with another reputed company in the same

    or different industry; the organization might be a competitor

    in the industry. A company can attract talent from another

    firm by offering attractive pay packages and other terms and

    conditions, better than the current employer of the

    candidate. But it is seen as an unethical practice and not

    openly talked about. Indian software and the retail sector are

    the sectors facing the most severe brunt of poaching today.

    It has become a challenge for human resource managers to

    face and tackle poaching, as it weakens the competitive

    strength of the firm.

    2.E-RECRUITMENT:

    Many big organizations use Internet as a source of

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    recruitment. E- recruitment is the use of technology to assist

    the recruitment process. They advertise job vacancies

    through worldwide web. The job seekers send their

    applications or curriculum vitae i.e. CV through e mail using

    the Internet. Alternatively job seekers place their CVs in

    worldwide web, which can be drawn by prospective

    employees depending upon their requirements.

    The two kinds of e- recruitment that an organization can use

    is

    Job portals i.e. posting the position with the jobdescription and the job specification on the job

    portal and also searching for the suitable resumes

    posted on the site corresponding to the opening in

    the organization.

    Creating a complete online recruitment/application

    section in the companies own website. -

    Companies have added an application system to

    its website, where the passive job seekers can

    submit their resumes into the database of the

    organization for consideration in future, as and

    when the roles become available.

    Resume Scanners: Resume scanner is one major benefit

    provided by the job portals to the organizations. It enables

    the employees to screen and filter the resumes through pre-

    defined criterias and requirements (skills, qualifications,

    experience, payroll etc.) of the job.

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    Job sites provide a 24*7 access to the database of the

    resumes to the employees facilitating the just-in-time hiring

    by the organizations. Also, the jobs can be posted on the site

    almost immediately and is also cheaper than advertising in

    the employment newspapers. Sometimes companies can get

    valuable references through the passers-by applicants.

    Online recruitment helps the organizations to automate the

    recruitment process, save their time and costs on

    recruitments.

    Online recruitment techniques:

    1. Giving a detailed job description and job specifications

    in the job postings to attract candidates with the right

    skill sets and qualifications at the first stage.

    2. E-recruitment should be incorporated into the overall

    recruitment strategy of the organization.

    3. A well defined and structured applicant tracking system

    should be integrated and the system should have a

    back-end support.Along with the back-office support a

    comprehensive website to receive and process job

    applications (through direct or online advertising)

    should be developed.

    Therefore, to conclude, it can be said that e-recruitment is

    the Evolving face of recruitment.

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    Advantages of recruitment are:

    1. Low cost.

    2. No intermediaries.

    3. Reduction in time for recruitment.

    4. Recruitment of right type of people.

    5. Efficiency of recruitment process.

    FORMS OF RECRUITMENT:

    The organizations differ in terms of their size, business,

    processes and practices. A few decisions by the recruitmentprofessionals can affect the productivity and efficiency of the

    organization. Organizations adopt different forms of

    recruitment practices according to the specific needs of the

    organization. The organizations can choose from the

    centralized or decentralized forms of recruitment, explained

    below:

    Centralized Recruitment:

    The recruitment practices of an organization are centralized

    when the HR / recruitment department at the head office

    performs all functions of recruitment. Recruitment decisions

    for all the business verticals and departments of an

    organization are carried out by the one central HR (or

    recruitment) department. Centralized from of recruitment is

    commonly seen in government organizations.

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    Benefits of the centralized form of recruitment

    are:

    Reduces administration costs.

    Better utilization of specialists.

    Uniformity in recruitment.

    Interchangeability of staff.

    Reduces favoritism.

    Every department sends requisitions for recruitment to

    their central office.

    DecentralizedRecruitment:

    Decentralized recruitment practices are most commonly

    seen in the case of conglomerates operating in different and

    diverse business areas. With diverse and geographically

    spread business areas and offices, it becomes important tounderstand the needs of each department and frame the

    recruitment policies and procedures accordingly. Each

    department carries out its own recruitment. Choice between

    the two will depend upon management philosophy and

    needs of particular organization. In some cases combination

    of both is used. Lower level staffs as well as top level

    executives are recruited in a decentralized manner.

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    HR CHALLENGES IN RECRUITMENT:

    Recruitment is a function that requires business perspective,

    expertise, ability to find and match the best potential

    candidate for the organization, diplomacy, marketing skills

    (as to sell the position to the candidate) and wisdom to align

    the recruitment processes for the benefit of the organization.

    The HR professionals handling the recruitment function of

    the organization- are constantly facing new challenges. The

    biggest challenge for such professionals is to source or

    recruit the best people or potential candidate for theorganization.

    In the last few years, the job market has undergone some

    fundamental changes in terms of technologies, sources of

    recruitment, competition in the market etc. In an already

    saturated job market, where the practices like poaching and

    raiding are gaining momentum, HR professionals are

    constantly facing new challenges in one of their most

    important function- recruitment. They have to face and

    conquer various challenges

    tofindthebestcandidatesfortheirorganizations.

    The major challenges faced by the HR in

    recruitment are:

    1.Adaptability to globalization:

    The HR professionals are expected and required to keep in

    tune with the changing times, i.e. the changes taking place

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    across the globe. HR should maintain the timeliness of the

    process.

    2.Lack of motivation:

    Recruitment is considered to be a thankless job. Even if the

    organisation is achieving results, HR department or

    professionals are not thanked for recruiting the rightemployees and performers.

    3.Process analysis:

    The immediacy and speed of the recruitment process are the

    main concerns of the HR in recruitment. The process should

    be flexible, adaptive and responsive to the immediate

    requirements. The recruitment process should also be cost

    effective.

    4.Strategic prioritization:

    The emerging new systems are both an opportunity as well

    as a challenge for the HR professionals. Therefore, reviewing

    staffing needs and prioritizing the tasks to meet the changes

    in the market has become a challenge for the recruitment

    professionals.

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    TYPES OF JOB SEEKERS:

    1. Quid Pro Que:

    These are the people who say that I can do this for you,

    what can you give me These people value high

    responsibilities, higher risks, and expect higher rewards,

    personal development and company profiles doesnt matter

    to them.

    2. I will be with you:

    These people like to be with big brands. Importance is given

    to brands. They are not bothered about work ethic, culture

    mission etc.

    3. I will do you what you want:

    These people are concerned about how meaningful the job is

    and they define meaning parameters criteria known by

    previous job.

    4. Where do you want me to come:

    These people observe things like where is your office, what

    atmosphere do you offer. Career prospects and exciting

    projects dont entice them as much. It is the responsibility of

    the recruiter to decide what the employee might face in

    given job and thus take decision. A good decision will help

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    cut down employee retention costs and future recruitment

    costs.

    RECRUITMENT STRATEGIES:

    Recruitment is of the most crucial roles of the human

    resource professionals. The level of performance of and

    organization depends on the effectiveness of its recruitment

    function. Organizations have developed and follow

    recruitment strategies to hire the best talent for their

    organization and to utilize their resources optimally. Asuccessful recruitment strategy should be well planned and

    practical to attract more and good talent to apply in the

    organization.

    For formulating an effective and successful recruitment

    strategy, the strategy should cover the following elements:

    1.Identifying and prioritizing jobs:

    Requirements keep arising at various levels in every

    organization; it is almost a never-ending process. It is

    impossible to fill all the positions immediately. Therefore,

    there is a need to identify the positions requiring immediate

    attention and action. To maintain the quality of the

    recruitment activities, it is useful to prioritize the vacancies

    whether to focus on all vacancies equally or focusing on key

    jobs first.

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    2.Candidates to target:

    The recruitment process can be effective only if the

    organization completely understands the requirements of

    the type of candidates that are required and will be

    beneficial for the organization. This covers the following

    parameters as well:

    Performance level required: Different strategies

    are required for focusing on hiring high performers

    and average performers. Experience level required: the strategy should be

    clear as to what is the experience level required

    by the organization. The candidates experience

    can range from being a fresher to experienced

    senior professionals.

    Category of the candidate: the strategy should

    clearly define the target candidate. He/she can be

    from the same industry, different industry,

    unemployed, top performers of the industry etc.

    3.Sources of recruitment:

    The strategy should define various sources (external and

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    internal) of recruitment. Trained recruiters. The recruitment

    professionals conducting the interviews and the other

    recruitment activities should be well-trained and

    experienced to conduct the activities. They should also be

    aware of the major parameters and skills (e.g.: behavioral,

    technical etc.) to focus while interviewing and selecting a

    candidate.

    4.How to evaluate the candidates:

    The various parameters and the ways to judge them i.e. the

    entire recruitment process should be planned in advance.

    Like the rounds of technical interviews, HR interviews,

    written tests, psychometric tests etc.

    RECRUITMENT MANAGEMENT SYSTEM:

    Recruitment management system is the comprehensive tool

    to manage the entire recruitment processes of an

    organization. It is one of the technological tools facilitated by

    the information management systems to the HR of

    organizations. Just like performance management, payroll

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    and other systems, Recruitment management system helps

    to contour the recruitment processes and effectively

    managing the ROI on recruitment.

    The features, functions and major benefits of

    the recruitment management system are

    explained below:

    Structure and systematically organize the entire

    recruitment processes.

    Recruitment management system facilitates faster,

    unbiased, accurate and reliable processing of

    applications from various applications.

    Helps to reduce the time-per-hire and cost-per-hire.

    Recruitment management system helps to incorporate

    and integrate the various links like the applicationsystem on the official website of the company, the

    unsolicited applications, outsourcing recruitment, the

    final decision making to the main recruitment process.

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    Recruitment management system maintains an

    automated active database of the applicants facilitating

    the talent management and increasing the efficiency of

    the recruitment processes.

    Recruitment management system provides and a

    flexible, automated and interactive interface between

    the online application system, the recruitment

    department of the company and the job seeker.

    Offers tolls and support to enhance productivity,

    solutions and optimizing the recruitment processes to

    ensure improved ROI.

    Recruitment management system helps to

    communicate and create healthy relationships with the

    candidates through the entire recruitment process.

    How practically recruitment process is appliedby ICICI

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    1.Eg:Business Analyst

    Location: Mumbai, Hyderabad

    Key Deliverables:

    To manage and implement project based solutions for

    various applications like Core Banking, ATMs, Credit Cards,

    Treasury, Payment Systems, Internet Banking etc. To

    suggest procedural/ process improvements both from a

    technology and a process point of view, advise systemfeatures and propose system amendments. To study the

    business requirements, prepare BRS, coordinate

    development, UAT, bug-fixing and implementation of

    project .To tailor implementation schedules in such a way

    that the implementation is a well-coordinated process,

    managing the application in its entire life cycle to include

    maintenance, bug fixing and enhancements etc. To have

    vendor interactions i.e. vetting out solutions given by

    vendors , monitoring the work done and maintaining the

    relation ship as a whole. Experience with web based

    applications/ Java platform. Assist management with

    accepting new projects analysis including cost estimates,

    system application analysis and design recommendations

    based on application knowledge and project experience.

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    Key Skills:

    -Understanding Business and IT processes.

    -Basic understanding of Banking processes.

    -Understanding of System Development Life Cycle.

    -Awareness of basic compliance issues.

    -Skills to establish & maintain collaborative partnership.

    -Understanding of workflow based systems.

    -DB knowledge (SQL / Oracle).

    Project Management experience:

    -Knowledge of Finacle/Finone desirable.

    -Co-ordination & liaison with internal groups and external

    parties.

    -Written communication skills.

    Qualifications:

    MCA / MCS / BCA / BSc (IT)

    Certifications in area of specialization like OCP, MCP, CISA,

    CCNA etc.

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    2.Eg

    ICICI Bank is commencing ICICI Bank Probationary Officer

    Recruitment Drive for November 2010 & February 2011

    Batch. Aptitude Test & Interview is likely to be conducted

    across India in July /August 2010. Probationary Officer

    Programme is an initiative by ICICI Bank to attract bright

    graduate students to pursue a career in banking. It is

    designed to develop specialists with banking knowledge and

    skills to partially fulfill the future need of trained bankers .

    Those selected will undergo a one year intensive

    residential classroom training and internship in the

    following areas:

    -Corporate Banking.

    -Private Banking.-Risk and Credit Management.

    -Treasury.

    -Branch Management.

    -Relationship Management.

    The training will be held in Bangalore or any other location in

    India as decided by ICICI Bank. During the training, a stipend

    will be given to candidates to meet out of pocket expenses.

    On successful completion of the program they will be

    absorbed as Assistant Manager.

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    Eligibility Criteria for Test:

    Completed graduation with 55% (Aggregate) in any

    discipline.

    Up to 25 years of age as on November 01,2010 Ensure you

    select your **Preferred Interview Location.

    Last date of registration DD/MM/YY

    What is the selection procedure?

    The selection will be through a multi stage selectionprocess comprising of:

    -Aptitude Test.

    -Group Process.

    -Profiling.

    -Interview.

    Who can apply?-Graduates with 55% in any discipline.

    -Up to 25 years of age as on November 01,2010.

    If selected, You will undergo a one year intensive residential

    classroom training and internship with a stipend. All cost of

    the program including fooding & lodging will be borne by

    ICICI Bank. On successful completion of the program you will

    be absorbed as Assistant Manager Band I at a gross salary

    of more than Rs. 3.5 Lakhs per

    annum.

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    -ICICI Online registration.

    -ICICI PO Exam Pattern:

    -ICICI PO selection process consists of following stages:

    1. Aptitude Test (Written).

    2. Group Discussion (also called as Group Task).

    3. Psychometric Profiling.

    4. Interview.

    Conclusion:

    Recruitment is a very important process in any organization,because its related to human resources, of the company,who have to perform according to their ability and skills, soevery organization have to take care about their recruitmentprocesses.

    Any financial organization like ICICI should take care aboutinternal or external sources, which related to recruitmentprocess or the selection process.

    Recommendations:

    As par the study, I come to know about the recruitmentsystem of this bank. Its required to be more flexible, moreeffective, or more faster because some time it takes lots oftime to be complete, which isnt a good sign so they have to

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    take cake all or the above segments, and they can also addmore policies like online testing, online result, online exampreparations etc. They have to follow some more effectivesteps for that they can get more suitable employees

    Bibliography:

    Sites:

    www. bank examsindia.comwww.oyindia.in

    www.iupsc.com/ icici- bank - recruitment -po-may-2010 - recruitment

    www.indian bank sguide.com/ bank .../icici- bank -

    po- recruitment - 2010

    43

    http://www.bankexamsindia.com/http://www.oyindia.in/http://www.iupsc.com/icici-bank-recruitment-po-may-2010-%20%20%20%20%20%20%20%20%20%20recruitmenthttp://www.iupsc.com/icici-bank-recruitment-po-may-2010-%20%20%20%20%20%20%20%20%20%20recruitmenthttp://www.iupsc.com/icici-bank-recruitment-po-may-2010-%20%20%20%20%20%20%20%20%20%20recruitmenthttp://www.indianbanksguide.com/bank.../icici-bank-po-recruitment-2010http://www.indianbanksguide.com/bank.../icici-bank-po-recruitment-2010http://www.indianbanksguide.com/bank.../icici-bank-po-recruitment-2010http://www.indianbanksguide.com/bank.../icici-bank-po-recruitment-2010http://www.bankexamsindia.com/http://www.oyindia.in/http://www.iupsc.com/icici-bank-recruitment-po-may-2010-%20%20%20%20%20%20%20%20%20%20recruitmenthttp://www.iupsc.com/icici-bank-recruitment-po-may-2010-%20%20%20%20%20%20%20%20%20%20recruitmenthttp://www.indianbanksguide.com/bank.../icici-bank-po-recruitment-2010http://www.indianbanksguide.com/bank.../icici-bank-po-recruitment-2010
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