icma insights info tech - benchmarks - 2013
TRANSCRIPT
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ICMA InsightsInformation Technology Cluster
Comparisons among Decatur and
benchmark cities, FY2013
January 20, 2015
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Questions asked, Decatur data
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Questions, Decatur data cont.:
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Benchmark Cities
Existing cities• Cartersville, GA
• Clayton, Missouri
• Dover, New Hampshire
• Greer, South Carolina*
• Needham, Mass.*
• Piqua, Ohio
• Queen Creek, Arizona
• Saco, Maine
• Suwanee, Georgia
New additions
• McMinnville, OR
• Port Huron, MI
• South Lake Tahoe, CA
• Carlisle, PA
• Elk River, MN
* Partly on the cloud
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IT Personnel and Operations
Expenditures per Capita for FY 2013
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IT Expenditures per Endpoint
Served for FY 2013
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Employee Rating of Overall IT
Service Quality for FY 2013
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Dollar Value of Payments
Received Electronically per
Capita for FY 2013
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Questions?Comments?
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