icma insights info tech - benchmarks - 2013

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ICMA Insights Information Technology Cluster Comparisons among Decatur and benchmark cities, FY2013 January 20, 2015

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Page 1: Icma insights   info tech - benchmarks - 2013

ICMA InsightsInformation Technology Cluster

Comparisons among Decatur and

benchmark cities, FY2013

January 20, 2015

Page 2: Icma insights   info tech - benchmarks - 2013

2

Questions asked, Decatur data

Page 3: Icma insights   info tech - benchmarks - 2013

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Questions, Decatur data cont.:

Page 4: Icma insights   info tech - benchmarks - 2013

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Benchmark Cities

Existing cities• Cartersville, GA

• Clayton, Missouri

• Dover, New Hampshire

• Greer, South Carolina*

• Needham, Mass.*

• Piqua, Ohio

• Queen Creek, Arizona

• Saco, Maine

• Suwanee, Georgia

New additions

• McMinnville, OR

• Port Huron, MI

• South Lake Tahoe, CA

• Carlisle, PA

• Elk River, MN

* Partly on the cloud

Page 5: Icma insights   info tech - benchmarks - 2013

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IT Personnel and Operations

Expenditures per Capita for FY 2013

Page 6: Icma insights   info tech - benchmarks - 2013

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IT Expenditures per Endpoint

Served for FY 2013

Page 7: Icma insights   info tech - benchmarks - 2013

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Employee Rating of Overall IT

Service Quality for FY 2013

Page 8: Icma insights   info tech - benchmarks - 2013

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Dollar Value of Payments

Received Electronically per

Capita for FY 2013

Page 9: Icma insights   info tech - benchmarks - 2013

Questions?Comments?

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