idcee 2013: can a tech startup eat the bankers' lunch? - kristo käärmann (co-founder @...

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Startups re-inventing banking Kristo Käärmann

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http://idcee.org/p/kristo-kaarmann-transferwise/ Kristo Kaarmann is the co-founder of TransferWise, the international money transfer platform. The business allows regular people to access the real mid-market exchange rate by cutting out traditional banking fees altogether. It charges only a tiny, totally transparent service charge. In the two years since it launched, the business has transferred over £125m worth of customer money and has attracted $7.35m from investors such as Peter Thiel and Max Levchin, co-founders of PayPal. Prior to starting TransferWise, Kristo was a management consultant with Deloitte Consulting and PricewaterhouseCoopers. He worked with European banks and insurers to modernise their processes and systems. Stunned by their inefficiency, he teamed up with Taavet Hinrikus, then Skype's director of strategy, to develop an entirely new system for moving money across borders. At TransferWise, Kristo is in charge of operations, development, and compliance. Pic's are here: http://www.flickr.com/photos/idcee/sets/ More @ http://idcee.org Follow us on: YouTube: http://www.youtube.com/user/OfficialIDCEEChannel Facebook: https://www.facebook.com/IDCEE Linkedin: http://www.linkedin.com/groups/IDCEE-3940138 Twitter: https://twitter.com/idcee_eu Google+: http://gplus.to/idcee Flickr: http://www.flickr.com/photos/idcee/collections/

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Page 1: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Startups re-inventing bankingKristo Käärmann

Page 2: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Computing in 2020?

ICDEE Kyiv 2013 - @kaarmann

Page 3: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

News in 2020?

ICDEE Kyiv 2013 - @kaarmann

Page 4: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Money in 2020?

ICDEE Kyiv 2013 - @kaarmann

Page 5: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Money in 2020?

ICDEE Kyiv 2013 - @kaarmann

Page 6: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Banking is already a tech business It is complicated but not hardOpportunity is enormous $$$People know not to like banks

Why banking?

ICDEE Kyiv 2013 - @kaarmann

Page 7: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

$30 + 3%

$100bn+ yearly = 70% of ukraine GDP

takes 5 days !?

How to transfer money unwisely?

ICDEE Kyiv 2013 - @kaarmann

Page 8: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Idea: crowdsource currency launched in January 2011 saved $15 million in bank fees raised $7.3 million – Peter Thiel, Index, IA team of 45: London, Estonia, Ukraine

Objective: make a $100bn business into a $10bn business

How did we tackle the problem

ICDEE Kyiv 2013 - @kaarmann

30x

Page 9: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Earning trust online is possible ...

Lessons learned: trust

ICDEE Kyiv 2013 - @kaarmann

Page 10: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

… but it is sooo hard! earn 11 out of 10 with every interaction social proof: customers, investors look and sound professional

Lessons learned: trust

ICDEE Kyiv 2013 - @kaarmann

Page 11: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Biggest asset for a startup Recommendation from a friend 10x better

chances to success than advertising

As a founder or exec you have to speak with them routinely

Lessons learned: customers

ICDEE Kyiv 2013 - @kaarmann

Page 12: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Your only edge and best defenceThe only focus is speed of growthFight the forces that slow you

down

Lessons learned: speed

ICDEE Kyiv 2013 - @kaarmann

Page 13: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

People hate their current product?Your solution is 10x better?Plan how to get customersFocus on trust and experienceBe faster than the incumbents

Innovating finance – a checklist

ICDEE Kyiv 2013 - @kaarmann

Page 14: IDCEE 2013: Can a tech startup eat the bankers' lunch? - Kristo Käärmann (Co-founder @ TransferWise)

Anything is possible.

ICDEE Kyiv 2013 - @kaarmann

We imagine a world where you can send money across the world instantly for a low cost.