identifying & addressing health-harming legal issues · harassment: tom can also be referred to...
TRANSCRIPT
158 George Street, Level 1
Belleville, ON K8N 3H2
Tel: (613) 966-8686
Toll Free: 1-877-966-8686
Fax: (613) 966-6251
TTY: (613) 966-8714
www.communitylegalcentreca
Justice & Health Partnership Workshop Series:
Identifying & Addressing
Health-Harming Legal Issues
We are a non-profit community legal clinic and provide FREE(!!) legal advice, assistance and representation to people living on a low income.
We provide service to 3 counties: Hastings County, L&A County, Prince Edward County
Our main office is in Belleville, but we have satellite offices in Trenton, Madoc, Bancroft, Picton, Napanee and Amherstview.
We are funded primarily by Legal Aid Ontario (LAO)– but we do not practice family law, criminal law or real estate.
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Your name
What do you do?
What you hope to get out of today’s presentation?
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Why lawyers? Which patients?
Identifying legal issues impacting health
Addressing legal issues impacting health
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How can lawyers help promote optimal health care for my patients?
https://www.youtube.com/watch?list=PL1CSJ-HGpbe51sgKI5eJDc7npppF-oA64&v=JkdQa_heHRs
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www.communitylegalcentre.ca 7 Canadian Medical Association, 2013
Poverty is not always apparent, but is everywhere – in
Ontario 20% of families live in poverty
Poverty increases risk for many health conditions:
o Cardiovascular disease: 17% ↑
o Diabetes: 2x
o Depression: 58% ↑ ; Suicide attempt rate: 18x
o Cancer: lower 5 year survival rate
o Also arthritis, COPD, asthma, hypertension, multiple comorbities…
(From “Poverty: A Clinical Tool for Primary Care” by the OCFP)
Poverty also correlates to lower education levels, lower literacy
levels, more difficulty accessing services…
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.
02
DENIAL .
03
BENEFIT
05 INJURIES
04 MY
LANDLORD
OR
EMPLOYER
06
HARASSMENT 01
APPLICATION
EXAMPLES?
Best way to determine if someone has a health-harming
legal issue?
ASK:
“Do you ever have difficulty making ends
meet at the end of the month?”
https://www.youtube.com/watch?v=FLRT0bvaz98
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Higher income means fewer trade- offs between food, a roof, heat, and healthcare.
What you might hear:
A stable income means less stress, better management of chronic illness, better health outcomes for children
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I was DENIED
disability
I can’t afford my
medication -
BENEFIT
I can’t afford to get
to my medical
appointments -
BENEFIT
What you might see:
Missed appointments, especially out of town
Lack of compliance with treatment plans (ie meds, diet, physio)
Frequent changes in address
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My place has mold – can
mold impact my health?
My apartment has
bedbugs
My apartment is too cold
in the winter
Stable housing → less stress → better compliance with treatment
Healthy, decent housing can reduce impact of chronic illness
What you might hear: MY LANDLORD…. OR:
I’m being HARASSED
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My child isn’t getting the
special education help he
needs
I was asked to leave a
restaurant because I was
breastfeeding
I need to go on sick
leave, my boss wants
a note from you
Worker’s compensation
won’t pay me benefits
I don’t feel safe at
work
Education is one of the best
predictors of adult health
Safe work means fewer injuries
Health insurance is often linked to
employment
What you might hear:
What you might see:
Letters from worker’s compensation, or workplace injuries
School assessments
Lack of compliance with treatment plans
I was hurt at work
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I was sexually
assaulted
I was abused
as a child
I am a survivor of
domestic violence
Specialized counselling is often inaccessible if you cannot afford to pay
Compensation may allow for access to disability or health-related items
What you might hear:
What you might see:
Your patient cannot access the specialized counselling resources or
disability-related items they need
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My wages are being
garnished I defaulted on my
student loan
Collections agencies
keep calling me
I’m getting sued in
Small Claims Court
I bought a car and can’t
afford the payments
The bank froze my
account
I signed something with a
door to door salesman
Relates to income security – owing money means having less of it
What you might hear:
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How Do I Refer to CALC?
Clients can call us directly, or come
in-person to our Belleville office
If you call us for help and identify as
a service provider, you will
immediately be put through to the
on-duty lawyer
Working at NACHC? Referral form –
we will call your patient directly
Tiffany was just diagnosed with diabetes. She has
longstanding chronic shoulder pain. She has a part time job
as a waitress. She tells you that she is missing more and
more work. Her boss told her yesterday that if she misses
one more shift this month, he’ll fire her.
Tiffany also tells you she isn’t sure she can afford the diet
that’s been recommended, and is having a hard time paying
for her pain medication.
What issues do you see?
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BENEFITS: Susan can also be referred to CALC to get some
information regarding drug coverage – she may be eligible
for Ontario Works, ODSP, Trillium
EMPLOYER: Susan can be referred to CALC to discuss her
employment issue/human rights: that is, her boss
threatening to fire her for missing days due to illness
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Tom and his 5 year old granddaughter have been in your office
frequently over the past 6 months.
This time, his granddaughter has a rash. You think the rash is
from bedbugs, and ask Tom about this. He says yes, the building
does have bedbugs and the landlord won’t do anything about it.
You probe this a bit more with Tom – can he just move?
He tells you that he can’t afford to move because he owes money
on a credit card, is trying to pay it off, but is being harassed by
collections agencies.
He’s turning 65 soon, and wants to retire, but he doesn’t know
what income he’s eligible for or how to apply.
What issues do you see?
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LANDLORD: Tom can be referred to CALC for help with his
housing issue – bedbugs.
HARASSMENT: Tom can also be referred to CALC for help
with the Collections Agency
APPLICATION: Tom can be referred to CALC for information
about what benefits are available to seniors 65+ and
application processes
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Iris is in your office with an ODSP application. You know Iris
has applied for benefits before. Iris does have fairly
significant depression and anxiety, but she doesn’t follow
through with any treatment recommendations.
You know there is a history of childhood abuse.
What issues do you see?
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APPLICATION/BENEFITS: you can contact CALC for help with
Iris’s ODSP application. (Note: the fact Iris is not accessing
any treatment does not preclude her from accessing ODSP)
DENIAL: you can tell Iris to contact CALC if she is denied
INJURIES: Iris can be referred to CALC for help with a CICB
application
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Head Office: 158 George Street, Level 1, Belleville
Phone: 613-966-8686
Toll Free: 1-877-966-8686
Fax: 613-966-6251
TTY (for the Deaf): 613-966-8714
Toll Free TTY: 1-877-966-8714
23 www.communitylegalcentre.ca
Contact Project Lead:
Lisa Turik
Staff Lawyer
613-966-8686 x29
Thanks to Queen’s Nursing
students Taavita Hemraj,
Christine Helferty & Kylie Swanson
for their help developing this
presentation.