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158 George Street, Level 1 Belleville, ON K8N 3H2 Tel: (613) 966-8686 Toll Free: 1-877-966-8686 Fax: (613) 966-6251 TTY: (613) 966-8714 www.communitylegalcentreca Justice & Health Partnership Workshop Series: Identifying & Addressing Health-Harming Legal Issues

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Page 1: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

158 George Street, Level 1

Belleville, ON K8N 3H2

Tel: (613) 966-8686

Toll Free: 1-877-966-8686

Fax: (613) 966-6251

TTY: (613) 966-8714

www.communitylegalcentreca

Justice & Health Partnership Workshop Series:

Identifying & Addressing

Health-Harming Legal Issues

Page 2: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

We are a non-profit community legal clinic and provide FREE(!!) legal advice, assistance and representation to people living on a low income.

We provide service to 3 counties: Hastings County, L&A County, Prince Edward County

Our main office is in Belleville, but we have satellite offices in Trenton, Madoc, Bancroft, Picton, Napanee and Amherstview.

We are funded primarily by Legal Aid Ontario (LAO)– but we do not practice family law, criminal law or real estate.

www.communitylegalcentre.ca 2

Page 3: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Your name

What do you do?

What you hope to get out of today’s presentation?

www.communitylegalcentre.ca 3

Page 4: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Why lawyers? Which patients?

Identifying legal issues impacting health

Addressing legal issues impacting health

www.communitylegalcentre.ca 4

Page 6: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

www.communitylegalcentre.ca 6

Page 7: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

www.communitylegalcentre.ca 7 Canadian Medical Association, 2013

Page 8: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Poverty is not always apparent, but is everywhere – in

Ontario 20% of families live in poverty

Poverty increases risk for many health conditions:

o Cardiovascular disease: 17% ↑

o Diabetes: 2x

o Depression: 58% ↑ ; Suicide attempt rate: 18x

o Cancer: lower 5 year survival rate

o Also arthritis, COPD, asthma, hypertension, multiple comorbities…

(From “Poverty: A Clinical Tool for Primary Care” by the OCFP)

Poverty also correlates to lower education levels, lower literacy

levels, more difficulty accessing services…

www.communitylegalcentre.ca 8

Page 9: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

www.communitylegalcentre.ca 9

.

02

DENIAL .

03

BENEFIT

05 INJURIES

04 MY

LANDLORD

OR

EMPLOYER

06

HARASSMENT 01

APPLICATION

EXAMPLES?

Page 10: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Best way to determine if someone has a health-harming

legal issue?

ASK:

“Do you ever have difficulty making ends

meet at the end of the month?”

https://www.youtube.com/watch?v=FLRT0bvaz98

www.communitylegalcentre.ca 10

Page 11: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Higher income means fewer trade- offs between food, a roof, heat, and healthcare.

What you might hear:

A stable income means less stress, better management of chronic illness, better health outcomes for children

www.communitylegalcentre.ca 11

I was DENIED

disability

I can’t afford my

medication -

BENEFIT

I can’t afford to get

to my medical

appointments -

BENEFIT

What you might see:

Missed appointments, especially out of town

Lack of compliance with treatment plans (ie meds, diet, physio)

Frequent changes in address

Page 12: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

www.communitylegalcentre.ca 12

My place has mold – can

mold impact my health?

My apartment has

bedbugs

My apartment is too cold

in the winter

Stable housing → less stress → better compliance with treatment

Healthy, decent housing can reduce impact of chronic illness

What you might hear: MY LANDLORD…. OR:

I’m being HARASSED

Page 13: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

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My child isn’t getting the

special education help he

needs

I was asked to leave a

restaurant because I was

breastfeeding

I need to go on sick

leave, my boss wants

a note from you

Worker’s compensation

won’t pay me benefits

I don’t feel safe at

work

Education is one of the best

predictors of adult health

Safe work means fewer injuries

Health insurance is often linked to

employment

What you might hear:

What you might see:

Letters from worker’s compensation, or workplace injuries

School assessments

Lack of compliance with treatment plans

I was hurt at work

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www.communitylegalcentre.ca 14

I was sexually

assaulted

I was abused

as a child

I am a survivor of

domestic violence

Specialized counselling is often inaccessible if you cannot afford to pay

Compensation may allow for access to disability or health-related items

What you might hear:

What you might see:

Your patient cannot access the specialized counselling resources or

disability-related items they need

Page 15: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

www.communitylegalcentre.ca 15

My wages are being

garnished I defaulted on my

student loan

Collections agencies

keep calling me

I’m getting sued in

Small Claims Court

I bought a car and can’t

afford the payments

The bank froze my

account

I signed something with a

door to door salesman

Relates to income security – owing money means having less of it

What you might hear:

Page 16: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

www.communitylegalcentre.ca 16

How Do I Refer to CALC?

Clients can call us directly, or come

in-person to our Belleville office

If you call us for help and identify as

a service provider, you will

immediately be put through to the

on-duty lawyer

Working at NACHC? Referral form –

we will call your patient directly

Page 17: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Tiffany was just diagnosed with diabetes. She has

longstanding chronic shoulder pain. She has a part time job

as a waitress. She tells you that she is missing more and

more work. Her boss told her yesterday that if she misses

one more shift this month, he’ll fire her.

Tiffany also tells you she isn’t sure she can afford the diet

that’s been recommended, and is having a hard time paying

for her pain medication.

What issues do you see?

www.communitylegalcentre.ca 17

Page 18: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

BENEFITS: Susan can also be referred to CALC to get some

information regarding drug coverage – she may be eligible

for Ontario Works, ODSP, Trillium

EMPLOYER: Susan can be referred to CALC to discuss her

employment issue/human rights: that is, her boss

threatening to fire her for missing days due to illness

www.communitylegalcentre.ca 18

Page 19: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Tom and his 5 year old granddaughter have been in your office

frequently over the past 6 months.

This time, his granddaughter has a rash. You think the rash is

from bedbugs, and ask Tom about this. He says yes, the building

does have bedbugs and the landlord won’t do anything about it.

You probe this a bit more with Tom – can he just move?

He tells you that he can’t afford to move because he owes money

on a credit card, is trying to pay it off, but is being harassed by

collections agencies.

He’s turning 65 soon, and wants to retire, but he doesn’t know

what income he’s eligible for or how to apply.

What issues do you see?

www.communitylegalcentre.ca 19

Page 20: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

LANDLORD: Tom can be referred to CALC for help with his

housing issue – bedbugs.

HARASSMENT: Tom can also be referred to CALC for help

with the Collections Agency

APPLICATION: Tom can be referred to CALC for information

about what benefits are available to seniors 65+ and

application processes

www.communitylegalcentre.ca 20

Page 21: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Iris is in your office with an ODSP application. You know Iris

has applied for benefits before. Iris does have fairly

significant depression and anxiety, but she doesn’t follow

through with any treatment recommendations.

You know there is a history of childhood abuse.

What issues do you see?

www.communitylegalcentre.ca 21

Page 22: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

APPLICATION/BENEFITS: you can contact CALC for help with

Iris’s ODSP application. (Note: the fact Iris is not accessing

any treatment does not preclude her from accessing ODSP)

DENIAL: you can tell Iris to contact CALC if she is denied

INJURIES: Iris can be referred to CALC for help with a CICB

application

www.communitylegalcentre.ca 22

Page 23: Identifying & Addressing Health-Harming Legal Issues · HARASSMENT: Tom can also be referred to CALC for help with the Collections Agency APPLICATION: Tom can be referred to CALC

Head Office: 158 George Street, Level 1, Belleville

Phone: 613-966-8686

Toll Free: 1-877-966-8686

Fax: 613-966-6251

TTY (for the Deaf): 613-966-8714

Toll Free TTY: 1-877-966-8714

23 www.communitylegalcentre.ca

Contact Project Lead:

Lisa Turik

Staff Lawyer

613-966-8686 x29

[email protected]

Thanks to Queen’s Nursing

students Taavita Hemraj,

Christine Helferty & Kylie Swanson

for their help developing this

presentation.