ifa prague 2012 telescope
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TeleSCoPE A Code of Practice for Telehealth
Services
IFA Prague 2012
Malcolm Fisk, Roberts Roze and Pierre Boutet Health Design and Technology Institute
Coventry University
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TeleSCoPE European Telehealth Services
Code of Practice
European Commission Contract 2009 11 11 www.telehealthcode.eu
12 partners in 7 member states Validation in 2012 with 20+
services Final launch of Code at Medetel
2013
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Coventry University (Project Coordinator), UK
MKS Electronic Systems Ltd, Slovenia
STII-BAS, Bulgaria
Lievens-Lanckman bvba, Belgium
ICT-CNR, Italy
Work Research Centre, Ireland
InHAM, Belgium
Apertech Informatics Ltd., Hungary
Istituto Auxologico Italiano, Italy
Telecare Services Association, UK
National Federation of Disabled Persons’ Associations, Hungary
National Council of Disabled People’s Organisation of Slovenia
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Partners
Aims of the Code
To respond to Commission Call regarding need to build trust and
establish quality standards
Facilitate debate and discussion
Offer framework on basis of which auditing and certification can take place
Change ways of thinking about telehealth
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Change Ways of Thinking?
Telehealth including health and
wellbeing … an ‘integrated vision’
Telehealth giving choice and control to more patients/service users
Giving attention to the way technologies are configured and used
Putting effective moral compass in place
Not so much ‘providing for’ but more giving users ‘access to’ services
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Telehealth Services – Examples (1)
Activity and gait monitoring
Health & motivational coaching
Medication compliance
Fall and seizure monitoring
Social alarms and telecare
Lifestyle monitoring (incl. nutrition, sleep, exercise)
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Telehealth Services – Media (2)
Fixed phones
Mobile phones
Smart phones
Tablet PCs
Interactive TV
… via mobile, terrestrial and satellite networks
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European and Country Contexts
(A1-A3)
Moral and Ethical Issues
(A4-A8)
Governance and Financial
Considerations (A9-A19)
Personal Data Management (A20-A23)
Interpretation and Response (C9-C12)
Contact with Patients, Service Users and Carers (C3-C8)
Staff and Staff Management (C1-C2)
Hardware and Other Technological Considerations
(B6-B14)
Communications Networks (B3-B5)
Service Location
(B1-B2)
TeleSCoPE: European Telehealth Services Code of Practice Framework
Draft Code Sampler (1)
EC Directives (A1.2)
EU Charter of Fundamental Rights (A1.1)
Country laws and regulations (A1.3)
Clear mission based on honesty, openness and giving
‘precedence to views, opinions and choices of service users’ (A6)
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Photo: Verklizan / Innospense BV
Draft Code Sampler (2)
Good governance (A9-A19) e.g. financial management (A9)
staff skills / knowledge (A10)
insurances (A14)
Service location (B1-B2) e.g. health and safety (B1) locations security (B2)
Communications networks (B3-B5)
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Photo: Verklizan / Innospense BV Photo: Mediche Ltd
Photo: Shimba Technologies Ltd.
Draft Code Sampler (3) Personal data management e.g.
(A20-A23)
data owned by service user (A20) highest level of confidentiality (A21)
storage, sharing, erasure (A21) access by service user (A21.4)
audit trails (A21.5)
Personal data is ‘any information relating to an individual whether it relates to his or her private,
professional or public life’ EC Memo 12/41
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Photo: Verklizan / Innospense BV
Photo: Hebrides Today
Draft Code Sampler (4) Interpretation and responses e.g.
(C9-C12)
authorised staff (C9.2) confidential context (C9.3)
appropriate action (C9.4) importance of protocols (C10)
reviews (C9.5)
in-person and virtual visits (C10, C10.3)
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Photo: Verklizan / Innospense BV Photo: Mediche Ltd
What Next?
Validation of the Draft Code – you can help!
Testing of the clauses – in context of different service types
Getting the ‘balance’ right – not too prescriptive
Developing blueprint for its adoption in member states –
for regulation, auditing, certification
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An Invitation Sign the declaration and
receive a copy of the Draft Code Give us your feedback –
suggest improvements identify omissions
tell us about how it fits services that you manage or are involved with
Join us next year at Medetel – for the Code launch!
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Photo: Verklizan / Innospense BV
TeleSCoPE A Code of Practice for Telehealth
Services
Thank You Prague IFA 2012
[email protected] [email protected]
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