Annual Report

IFMA Healthcare Council

UNPARALLELED EDUCATION INDUSTRY LEADERSHIP INNOVATION & DISCOVERY

Council at a Glance

2 IFMA-HCC Annual Report

Message from the President

William L. Gregory IFMA Fellow, P.E., CFM

The past year has seen another list of “firsts” for the Health Care Council of IFMA. Because of the significance of these events we thought it appropriate to summarize them into a concise annual report. I believe the report demonstrates how we continue to expand our sphere of influence embracing health care facility managers and the profession of health care facility management. Much of what we accomplished was a vision and mission and part of our strategic plan several years ago. Some might call it luck. In reality it was preparation meeting opportunity.

The list begins with the Green Patient Lab which was exhibited at 15 venues in four countries, viewed by 75,000 people. The GPL appeared 85 times in industry publications. By co-sponsoring an innovative and educational half-day multi-year seminar with Corporate Realty, Design & Management Institute we reached out to 23 cities and 2,500 participants. Last year the seminar was offered as “Energy, Economics and Environment: Making the 3 E’s Work Together in Healthcare” We just completed the first significant Facility Operations Benchmarking project working with ASHE as one of our significant collaborative relationships. Recently a new agreement was signed with Practice Greenhealth to further our sustainability agenda. We are extremely pleased with our latest endeavor which we produced the first-ever facility anagement track for Health Care Design 2010 in Las Vegas. Some 3,700 attendees gathered to hear the latest trends in healthcare.

The value proposition for our stakeholders offers education, applied research and networking - all in the context of sustainability, while delivering cost effective modalities and venues. We focus on the professional development of the facility manager in healthcare to be a valued contributor to the senior leadership team. We recognize the importance of connecting health care FMs to the business of health care. At the end of the day, it is the patient that benefits from a well managed and constructed Built Environment housing the delivery of health care.

The health care industry is changing rapidly with the recent passing of the U.S. Government’s Patient Protection and Affordable Care Act. The expectation is for the Act to be a driving force for a more patient-centered accountable and cost effective system. Health care performance measurement is the goal with quality organizations developing standards and guidelines focused on patient outcomes. While all of this is taking place, the Health Care Council of IFMA has recognized for some time the benefit of a unique set of metrics to connect FM performance to the business of healthcare. We will continue to develop and enhance these metrics as well as develop new ones as the patient centered model of healthcare evolves. The FM contribution to the success of healthcare is not insignificant.

We recognize and appreciate the environment the professional health care facility manager works in day to day. Resources are limited and budgets are tight. We are well beyond the concept of “doing more with less.” Today’s facility manager in health care must be truly innovative, a leader seeking change, finding better ways and adapting to the evolving business of health care. Our goal is to support the facility manager in this evolving process. I hope you enjoy reading another first, our debut annual report.

Bill Gregory, williamgr@adelphoivillage.org, is 2010-2011 President of the IFMA Healthcare Council. He currently is Vice President, Facility Management for Adelphoi USA in Latrobe, PA. His 30 plus year career in facilities management includes serving as President of IFMA International, IFMA’s highest elected office.

Table of Contents

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Innovation & Discovery Mark Healthcare Council Growth …………………………………………………... by Gary Collins Nationwide Education ……………………………………………………………. Serving 23 Cities in four Years FM Track Highlights Healthcare Design .10 …………………….. 11 Sessions, 25 Speakers New Trade Show Booth Dazzles Speakers Reception at Ecological Preserve Commitment to Sustainability ……………………………………………... Industry Report by Brian Weldy, VP of Sustainability Energy, Economics & Environment Survey Landmark Report: O&M Benchmarks for Healthcare ……. ASHE and IFMA-HCC Overcome Odds, Produce First Ever Report Healthcare FM Career Development Initiative …………………. The career opportunity by Leo Gehring The higher education perspective by Kathy Roper Local Networking Groups Click …………………………………………... Worldwide Reach …………………………………………………………………….. Podcasts Provide Access Domestically and Internationally Officers and Committee Chairs …………………………………………… Growing Step by Step ……………………………………………………………. Chronicle of Growth ………………………………………………………………..

X 4 X 6 X 8 X X X 10 X X X 12 X 14 X X 15 XX 17 17 18 19

Your Direct Connection to Health Care Throughout the World

It’s an exciting time to be a member of the Health Care Council of the International Facility Management Association (IFMA). More than 18,500 facilities professionals worldwide belong to IFMA.

The Health Care Council (IFMA-HCC) consists of hospital administrators, facility managers, design and construction professionals, consultants, vendors and students serving academic medical centers and community hospitals, retirement facilities, and specialty hospitals and clinics. Our mission is to holistically enhance the skills of facility management professionals within the health care industry and to further the profession overall.

You’re welcome to come grow with us and advance your career. We offer:

■ A place for health care facility managers to call home within IFMA ■ Professional development opportunities ■ Educational events in live settings and via the internet ■ Relevant industry news and timely information ■ Networking opportunities ■ Industry-specific surveys ■ Benchmarking research ■ Collaboration with organizations such as AAHID, ASHE, Center for Health Design, and Practice Greenhealth

Annual Report Editor: Glenn Fischer

Graphic Design: Laura Rossi

Production Coordination: Corporate Realty, Design & Management Institute

Cover Photo & Graphics Industry Leadership: Cleveland Clinic Miller Pavilion

Innovation & Discovery: Green Patient Room

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Innovation & Discovery Mark IFMA-HCC Growth

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to the presidency, we went to work with guidance from IFMA International and a couple other new officers to revive the Council. Little did any of us realize what was in store as we took inventory of a dwindling membership of less than 150 members with few bright spots on the horizon. One of our first steps was to bring on a part time administrator providing us some horsepower to get a website and newsletter up and running. The first taste of how much of an uphill battle it was going to be connecting with our membership came when we tried to organize a Spring Conference in 2004 at Penn State University. I made an assumption that our members traveled well. Big, discouraging mistake. Less than 10 IFMA-HCC members attended. A different approach was required. We began to explore existing major healthcare conferences where we could plugin for education, networking and hopefully find new members. Bingo! We got on the scoreboard by landing a session at Healthcare Design .05 where we pre-sented “Selling the Numbers to the Board” to an audience of more than 300. This session provided confidence that IFMA-HCC could organize a very current topic and bring in top notch speakers to deliver the message. ………………………………………………..

“Signs of progress were evident by November of 2006 when the IFMA-HCC grew to become the 7th largest council out of 16 with nearly 500 members. We experienced a 66% increase in a three year period.” ……………………………………………….. The strategy of aligning with other confer-ences paid more dividends when we hosted two round table groups at HCD.06 in Chicago and an evening reception. In the spring of 2007, a session was secured for the first time at ASHE’s popular PD&C Conference, this time in San Antonio.

More than 30 manufacturers stepped up to supply products for the Green Patient Room, which has been exhibited in 14 different venues in U.S. and Canada. Member of AIA Academy of Architecture for Health suggested the value of exhibit became as a living and learning labo-ratory for health care designers and facility managers

In 2007 we joined forces with Corporate Realty Design & Management Institute to bring educational opportunities to our members on a regional and local basis. These series of seminars have become a boon to financially-pressed members as they now can attend high caliber educational events without having to travel. The seminars have been given in 23 cities, and allow our members to mingle with healthcare architects, designers, engineers, contractors, and administrators. This relationship remains today the strongest partnership of IFMA-HCC. Then came the event that changed the course of our history. It happened when IFMA-HCC seized the opportunity to develop a mock green patient room (GPR) to be exhibited at the Commercial Con-struction Show in May 2007 in Chicago. For the next 2 1/2 years the GPR was in demand from coast to coast throughout North America, appearing at conferences attended by some 75,000 people. The publicity generated by the GPR placed IFMA-HCC on the radar screen of virtually every healthcare media outlet. IFMA-HCC was relevant and developing a reputation for innovative thinking.

Where We Have Come - Out of the Ashes Came the Phoenix By Gary Collins, AIA, NCARB ………………………………………………...

Be careful what you wish as you may very well get it. This is exactly what happened in October of 2003 when I became president of the IFMA Healthcare Council. To say I confronted a formidable challenge is an understatement. We needed to resuscitate a patient that was on the verge of expiring, and accomplish it in a manner that gave the organization purpose and meaning. In October of 2002 I knew of IFMA but thought the organization was only about corporate and commercial people. Being a healthcare architect and attending just about every major healthcare conference each year, I felt pretty confident that I was networking and learning from the leaders across the country. Imagine my surprise when a friend of mine who happened to be a member of IFMA-HCC invited me to one of its Spring Conferences. Good, I thought. Here’s a new healthcare group to expand my network. So I prepared my material and flew out to present my topic to an audience of 10 people. I shared my disappointment about the small crowd, and noted that it was evident something needed to be done if this organization was ever going to be relevant. I then really stuck my neck out and told my friend that I would turn things around if they gave me control. Months later, out of the blue here comes a call from this same friend who reminds what I said about turning IFMA-HCC around. He explained that IFMA-HCC had lost direction due to personal and employ-ment issues among its officers. Leader-ship of IFMA-HCC was wide open so I could put my money where my mouth was. It was put up or shut up time. Saying yes

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Innovation & Discovery Mark IFMA-HCC Growth

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As the GPR appeared in its last show in the Fall of 2009, it was a bit deflating for the officers who had nurtured the growth of the GPR. A big void was looming in the life of IFMA-HCC coupled with an eco-nomic recession. The void, however, was quickly filled. New ideas and conversa-tions sprung up between IFMA-HCC and Vendome, owner of the Healthcare Design Conference. Vendome was seeking to broaden the conference by adding a FM track. By teaming up with IFMA-HCC, the expertise was in place to pull it off. We were off and running once again pulling talent together from across the country to be part of the first ever Facility Management Track at Healthcare Design 2010 that included 9 sessions and 2 pre-conference workshops. More than 3,700 healthcare professionals attended the conference, with Facility Management sessions being among the best draws. As we enter 2011, it’s exciting to share the good news that another FM track will be featured at Healthcare Design 2011 and IFMA-HCC will again organize it in November in Nashville.

What a ride!

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Gary Collins, gcollins@nbbj.com, is Senior Associate / Healthcare Market Leader for NBBJ. He served as President of the IFMA Healthcare Council from 2003-2009.

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Memorandum of Understanding signed with ASHE at World Workplace 2007 in Green Patient Room resulted in publication of industry’s first Operations and Maintenance Benchmarks for Health Care Facilities Report (see pages 12-13). Signers were Dale Woodin (R), ASHE Executive Director, and Dave Brady (2nd from R), then Executive Director of IFMA

AAHID (American Academy of Healthcare Interior Designers) now collaborates with IFMA-HCC on educational programs. Jocelyn Stroupe, President of AAHID, and Gary Collins of IFMA HCC helped link the two organizations

Commitment to sustainability led to Memorandum of Understanding with Practice Greenhealth. Signing agreement in 2010 were Bob Jarboe, Executive Director of Practice Greenhealth (L), and Brian Weldy, IFMA-HCC’s VP of Sustainability (see pages 10-11)

Collaboration Core Part of IFMA HCC Mission

IFMA-HCC along with the Corporate Realty, Design & Management Institute have conducted educational seminars across the country for four consecutive years.

Visiting 23 Cities & 2,500 Participants

2010 Program

“Energy, Economics & Environment: How the 3E’s Work Together in Healthcare”

2009 Program

“Making Sense out of Sustainability in Health Care”

2007-2008 Program

“High Performance Hospitals & Medical Research Facilities”

We are pleased to have partnered with the following institutions to produce educational seminars:

▪ Harvard Medical Center, Boston

▪ Dana Farber Cancer Institute, Boston

▪ Baylor Heart & Vascular Institute, Dallas

▪ Ronald Reagan UCLA Medical Center, Los Angeles

▪ Kaiser Permanente, Oakland, CA

▪ George Washington University Medical Center, Washington DC

▪ Virginia Mason Medical Center, Seattle

▪ Texas Health Presbyterian, Plano, TX

▪ University of Colorado Anschutz Medical Campus, Denver

▪ St. Joseph’s Hospital North, Tampa Bay

▪ North Kansas City Hospital, Kansas City

▪ Barnes Jewish Hospital, St. Louis

▪ Inova Fairfax Hospital, Falls Church, VA

▪ Cincinnati Children’s Hospital, Cincinnati

▪ Presbyterian Hospital, Charlotte

▪ Memorial Hospital Miramar, Miramar, FL

▪ St. Joseph’s Hospital & Medical Center, Phoenix

▪ Mt. Carmel West, Columbus, OH

▪ Denver Health, Denver

▪ Dell Children’s Medical Center, Austin, TX

Nationwide Education

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Faculty Participating in 2010 Educational Seminars Andrew Coffin, Program Manager, Energy Efficiency Services, NSTAR, Boston

John DeWitt, Director of Engineering, Children’s Mercy Hospital & Clinics, Kansas City

John Farnen, Regional Director, Planning Design & Construction Mercy Health System, St. Louis

Stephen Ferrin, Project Manager, Stanley Beaman & Sears, Atlanta

Jacqueline Foy, HMN Architects, Kansas City

Laura Guinan, Project Manager, St. Joseph’s Hospital-North, Tampa

Anne Hill, Director of the Energy Solutions Group, Murphy Company, St. Louis

Penny Johnston, Interior Designer, Visions in Architect, Kansas City

Tim Koenig, Director Electrical, Heideman Associates, St. Louis

Heather Langford, Sustainable Solutions Group, SSRCx, Tampa Bay

Frederic Lastar, Director of Facility Services, Phoenix Children’s Hospital, Phoenix

Patrick Lepski, Energy Solutions Manager, Schneider Electric, Boston

Alison Levino Jones, Principal, Levino Jones Medical Interiors, Atlanta

Todd Manegold, Market Intelligence/ Healthcare Leader, Philips

Sonya O’Dell, Associate Principal, BOKA Powell, Dallas

Aimee Platt, Associate, RTKL Associates, Chicago

George Player, Director Engineering, Brigham & Women's Hospital, Boston

Jamie Rich, Manager of Facilities & Construction, St. Anthony’s Hospital, Tampa Bay

Rob Reid, Director/Facilities Operations, The Children’s Hospital, Denver

Lou Saksen, VP of Facilities Planning & Development, Parkland Health & Hospital Systems, Dallas

Roland Serino, System Engineering Manager, Dryvit Systems, Boston

Bill Sheely, Managing Partner & Healthcare Leader, Orcutt Winslow, Phoenix

Derek Shockley, Trade Relations Manager and Demand Side Energy Management, Xcel Energy, Denver

Todd D. Smith, Energy Solutions Manager, Tremco, Boston

Margie Snow, Principal, Gallun Snow Associates, Denver

Timothy Spence, Principal, Healthcare Practice Leader, BBH Design, Charlotte

Phil Stephens, Director of Facilities Management Services, Carolinas Medical Center-Northeast and ASHE Region 3 Director, Charlotte

Rey Tuazon, Utilities Mgr., Adventist Hinsdale Hospital, Chicago

David Urschel, Senior Associate Principal, Healthcare Practice, Loebel Schlossman & Hackl, Chicago

Brian Weldy, VP/Engineering & Facility Management Services at HCA Services, and VP/Sustainability, IFMA Healthcare Council, Atlanta

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Attendees Give High Marks to 3Es Seminars The “Energy, Economics & Environment: Making the 3Es Work Together in Healthcare” seminars earned high marks. A total of 88 percent of attendees rated the sessions “Excellent” or “Very Good.” Attendees also weren’t shy in expressing their opinions. Here’s a sampling of their comments: ▪ “Alan (Whitson) does a great job with presenting the $$ side of Sustainable Design”

▪ “Information on current costs, legislation and technology impacts”

▪ “ROI/ Life cycle cost examples”

.▪ “Alan Whitson is an excellent presenter! He kept the material and presentation interesting and brings real world examples to the presentation”

▪ “Cost analysis information was in depth and addressed multiple factors in decision making process related to improving sustainability in healthcare facilities”

▪ “Comparison to other hospitals”

▪ “Sustainability & economics presented together. Relationships were discussed clearly”

▪ “This was a good overview of issues regarding energy objectives and provided a basic list of what would be good applications to an end project”

Nationwide Education

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“Good cross section in panel selection”

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First acute care hospital in Florida to earn LEED® certification, St. Joseph’s-North, was site of 3Es seminar in Tampa Bay. Among panelists were Laura Guinan (far left), project manager. Attendees got one of first tours of just opened facility.

Metropolitan Chicago Healthcare Council co-hosted 3Es seminar in Windy City. Anchoring spirited discussion on energy conservation was Rey Tuazon (2nd from left), utilities manager at Adventist Hinsdale Hospital

Design of new patient tower at Children’s Mercy Hospital was panel focal point of 3Es seminar in Kansas City. Joining John DeWitt (L), hospital engineering director, are Susan Cain (2nd from L), IFMA-HCC member; Jacqueline Foy (2nd from R), project architect for HMN Architects; and Alan Whitson, seminar leader. Kansas City Area Healthcare Engineers (KCAHE) partnered with IFMA-HCC on event.

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FM Track Highlights Healthcare Design .10

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Who Spoke, What They Taught

Finance 101 for Healthcare Facility Managers Dave Hewett, CCIM, CPM, CRM, RPA, CFM, FMA, Co-Founder, INPOINT ADVISORS

B. Alan Whitson, RPA President, Corporate Realty, Design & Management Institute

Anatomy of a 21st Century Hospital: An Inside Look at How Today’s Facility Pro Holds the Campus Together Jeff Kent, Managing Director Facilities, Nemours Foundation

Fred Lastar, Director/Facilities Services, Phoenix Children’s Hospital

James J. Mladucky, Director, Planning and Design, Northwestern Memorial Hospital

Bob McCoole, Vice President, Facilities Resource, Group of Ascension Health

Comparing the Green Health Care Building and Energy Rating Systems Side-by-Side Kim Shinn, P.E., LEED AP BD+C, CxA, Senior Sustainability Consultant, TLC Engineering for Architecture

Robin Guenther, FAIA, Principal, Perkins+Will

Clark Reed, Director, Healthcare Facilities Division, ENERGY STAR®, U.S. Environmental Protection Agency

Kevin Stover, P.E., Commercial Program Consultant, Green Building Initiative (GBI)

Walt Vernon, P.E., LEED AP, Principal, Mazzetti Nash Lipsey Burch

Controlling the Biggest Risk of All – Medical Equipment Planning/ Procurement/Installation Russ Alford, Business Manager, Turner Logistics Medical & Research Solutions

Jeff Loyall, Vice President Healthcare, Turner Construction

Michael Fontana, Principal, Michael Fontana & Associates

Dan Miesle, Director of University of Kentucky Healthcare Facility Planning & Development

IFMA-HCC premiered the first ever facility management educational track at the Healthcare Design Conference 2010 in Las Vegas.

Nine months in planning, the FM track resulted in a total of 11 sessions and workshops. A pair of two hour workshops, one on finance and the other on how today’s facility pro holds a hospital campus together, were kickoff events on opening day. Nine other sessions were held in rooms that could seat up to 286 people. To the best of our counting, we maintained a steady 250+ in the audience for the majority of sessions.

FINANCE Hospital Anatomy GREEN HEALTHCARE RATING SYSTEMS RATING SYSTEMS RATING SYSTEMS Medical Equipment

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Roadblocks Roadblocks Roadblocks Roadblocks ADAPTABILITY LANGUAGE BARRIERS New Technology Infection Control

Who Spoke, What They Taught

Avoiding Unexpected Health and Safety Surprises in Energy Management Programs John D'Angelo, P.E., CMVP, Administrative Director for Facilities/Facilities and Construction, Cleveland Clinic

Integrated Project Delivery, the Continuing Journey Steve Cockerham, Vice President, BJC Planning, Design & Construction

Designing for Adaptability, Efficiency, and Patient Satisfaction Through Prefabrication

Bob Eling, Director of Strategic Construction for Premier Health Partners

Tim Fishking, AIA, Principal, NBBJ Columbus

From Square Feet to Cash Flow: Bridging the Language Gap Between Facilities and C-Suite Todd Wilkening, Director of Facilities, Ridgeview Medical Center & Vice President of IFMA Healthcare Council; C Suite

Robert Casalou, President & CEO, St. Joseph Mercy Hospital, Ann Arbor

Can You Bet Your Career on New Technology?

Joey Sudomir, Vice President of Information Technology, Texas Health Partners

Sean Goings, National Solutions Manager - Healthcare, Schneider Electric

Keeping Infection Out of Construction

Constance Nestor, FACHE, Managing Partner, Nestor Associates

IFMA-HCC thanks the following sponsors for helping underwrite the speakers reception at the Springs Preserve: Herman Miller for Healthcare, Nora, SSR, and Turner Construction

Conference highlights:

■ Organizing nine educational sessions, two workshops

■ Securing 25 speakers and panelists

■ Conference attendance: 3,700 people

■ Hosting a speakers reception at Springs Preserve, Las Vegas’ premier ecological preserve

■ Unveiling brand new IFMA-HCC exhibit booth

FM Track Highlights Healthcare Design .10

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Commitment to Sustainability

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Taking Appropriate Place in Sustainability Journey By Brian Weldy, P.E., CEM, DGCP VP Sustainability for IFMA-HCC

Today provides a proliferation of resources, case studies, “how-to” advice, and vendor green product solutions for a facility manager to wade through in developing and supporting the waypoints in their organization’s sustainability journey. A dozen years ago if a person were to perform a Web search on sustainability you might have found 60 websites. The explosion of sustainability-oriented content on the Internet since then can make your head spin. Today, there are probably more than 60 new sites and additional postings regarding sustainability made per hour. Another dimension is the somewhat competing landscape between various advocacy groups and professional organizations. Each is developing its own content around sustainability as these groups attempt to support and grow their membership constituent base. How does the facility manager digest this information into an actionable sustainability plan with all the other responsibilities under their cap? Well, IFMA-HCC has taken a slightly different approach to assume an appropriate place in the sustainability journey. Our tactic is simple and not repetitive… “Connect and Collaborate” with other organizations and vendor solution providers, and tap the resources

were planted in 2009, and 2010 became a full ramp-up for the organization’s sustainability efforts. This annual report will touch on those accomplishments and give you a look forward. 2010 Sustainability Connections and Collaboration Events, Milestones The Energy, Economics and Environment seminars and the 3E’s Sustainability Survey (see more details on page 11) were fine examples of a collaborative result between IFMA-HCC and the Corporate Reality, Design and Management Institute. Both the seminars and survey provided practical bottom-line ideas toward what energy efficiency hospitals can really use in reducing their energy costs. The survey also provided valuable information for next year’s focus areas in program development. Retooling for Sustainability in Healthcare Podcast - http://www.squarefootage.net/podcast_series.html is a short action packed discussion about the topic of healthcare sustainability. IFMA-HCC and Practice Greenhealth (PGH) entered into a Memorandum of Understanding to connect and work to-gether in developing program resources to our members. Practice Greenhealth is an organization based membership, (i.e. not individual membership) whose focus is directed specifically towards sustainability in healthcare. Our connection will help to pave the way for a facility management track at the annual CleanMed conference (open to the public) and collaborate on future resource development between our two organizations. Department of Energy Hospital Energy Alliance (HEA) –IFMA-HCC has several members of the HEA assisting as yet another connection and collaboration point. IFMA Sustainability Council (ISC) – We are participating in ISC’s development and rollout of “How-To” Guides and other future resources.

To see these resources go to http://www.ifmafoundation.org/programs/sustain_wp.cfm 2011 Sustainability Connections and Collaboration Objectives IFMA-HCC will attempt to communicate how the refinements and tools of the Green Guide to Healthcare (GGHC) and the new LEED 2009 for Healthcare – New Construction and Renovation impact healthcare facilities seeking the recognition and certification of these standards. We will work collaboratively with the Corporate Reality, Design and Management Institute for a multi-city seminar dealing with energy efficiency and how to engage hospital facility executive leadership’s support in reducing energy consumption and costs. Stay turned for more details. IFMA-HCC will participate in a couple presentations at the 2011 CleanMed Conference in Phoenix. The conference will have a facility management track and vendor expo. I look forward to another year in our healthcare sustainability journey.

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Brian Weldy, Brian.Weldy@hcahealthcare.com, is Vice President of Engineering and Facility Management Services for Hospital Corporation of America (HCA). He is responsible for HCA’s facility engineering management program, which provides support for over 90 million square feet of the company’s physical plant assets. He also oversees the company’s new and existing building commissioning, MEP design guidelines, energy management program, building regulatory compliance and disaster planning and response.

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Commitment to Sustainability

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Regional Differences Stand Out in Sustainability Survey ……………………………………….

Regional differences in how health care professionals perceive progress on sustainability and bottlenecks on cost related issues stood out in a survey conducted throughout 2010 by the IFMA-HCC and its partner, Corporate Realty, Design & Management Institute (CRDMI). The survey was conducted as part of a seminar series on “Energy, Economics & Environment: Making the 3Es Work Together in Healthcare.”

Survey Highlights

■ Everyone thinks energy costs are going up. If their crystal ball is right, rates will jump twice as high as U.S. federal government forecasts

■ Far too many underestimate financial impact of energy savings

■ Want to retool for sustainability? 69 percent say appoint a sustainability manager

■ Green washing is worse than ever say 81 percent

■ First cost dominates purchasing decisions (with two notable exceptions)

■ A stunning lack of confidence in new Technology

■ Reliability of infrastructure outweighs other concerns - except in Chicago

■ Midwest healthcare pros (and Boston) think they’re just as sustainable as other industries

■ The majority take time to research scientific sources prior to buying

Survey Conducted in

Atlanta Denver

Boston Kansas City

Charlotte Phoenix

Chicago St. Louis

Dallas Tampa

Download survey results for free at www.squarefootage.net

Sustainability is on virtually everyone’s radar screen, but a bottleneck on first cost issues continues to hinder progress. More than 80 percent said “initial cost” takes precedence in final selection of equipment and materials on recent pro-jects. While facility professionals and their suppliers understand the need to emphasize value rather than low first price – there’s a gap in communicating that value proposition to the C-Suite. Rays of hope shine in two cities: Denver and Chicago. One-third in Denver said durability/ expected life takes precedence. Nearly 50 percent in Chicago said sustainable features or durability/expected life were the critical criteria.

The survey indicated, however, that healthcare industry professionals are doing their homework. One-third said they research scientific sources prior to selecting new products or equipment, and over 60 percent said they conduct research at least occasionally.

Most respondents misjudge the positive financial impact of cutting energy costs. When asked, “Every dollar the average hospital saves on energy is equivalent to producing how much revenue?” Two-thirds answered $10. This answer underestimates the correct answer of $25 by a whopping 60 percent. Uncertain is whether this is the result of financial illiteracy or simply failing to understand the dramatic dollars and cents impact of energy savings? Atlanta and Denver were the only two cities where at least 50 percent of respondents answered this question correctly.

More than 60% of respondents think energy costs will rise 4-7 percent next year, and nearly 30 percent think they’ll climb 7 percent or higher. To put this in perspective, the federal government projects energy costs will double over the next 25 years. If energy rates rise at 4-7 percent yearly, the cost of energy will quadruple in this 25 year time span. Boston respondents were by far the most conservative in their projections, as 60 percent felt energy costs will rise 1-3 percent in the next year.

A trend that emerged in the first half of the year continued as nearly 70 percent think hospitals need a sustainability manager if the industry is to retool effectively for sustainability. Denver gave preference to creating a sustainability committee. Atlanta and Dallas gave equal weight to obtaining building certification such as LEED® or Energy Star®. The recent IFMA World Workplace conference in Atlanta reinforced that sustainability is becoming a core competency for facility professionals.

Regional differences are evident in how the industry perceives itself. In the Midwest, over 60 percent feel that health care is implementing sustainable solutions as effectively as or better than other industries. Over 50 percent in Boston agreed. It was the opposite in the South-east, Southwest and Rocky Mountain regions as 60-85 percent said, “We’re doing worse.” Yet, one executive mused, “Healthcare is also holding itself to a much higher standard than other industries.”

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Sample Survey Question

Compared to other industries, how effectively do you think the health care industry is implementing sustainable solutions?

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LANDMARK REPORT: O&M BENCHMARKS FOR HEALTHCARE

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operating results between and among our operations and that of our peers in our industry. It’s a giant step forward from relying on broader indications of performance that may believe our 7x24 operating needs or operating constraints such as a high degree of regulatory oversight. Although our inputs and outputs vary, the large range of metrics and resultant benchmarks provided in the IFMA-HCC/ASHE O&M report provides us a picture of what we may expect from our operations in comparison to others. There’s a famous adage that says, “You can’t manage what you don’t measure.” We finally have a tool in health care that allows us to accomplish that. I encourage every IFMA and ASHE member to become an active participant in the benchmarking exercise by reporting your facility data for the next benchmarking report as the usefulness only increases as our industry sample size expands.

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Ron Kalich, Ronald.B.Kalich@kp.org, is national facilities director, Kaiser Permanente, based in Oakland, CA. Ron also chairs Kaiser’s Sustainable Energy Council and was instrumental in gathering data on Kaiser’s facilities for the benchmarking report.

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Benchmarking Report

Helps Bridge Gap with

C-Suite

By Todd Wilkening VP of Research for IFMA-HCC

In 2005, I was puzzled by the challenges Facility Managers (FMs)

continue to have in meeting their needs in maximizing building and equipment life, reducing waste, and energy conservation. This was at a time when sustainable practices had been nearing its pinnacle in support of the triple bottom line. Through-out the country we have observed what is believed to be primary issue. A simple language barrier in meeting short and long term needs of facilities management and the C-Suite. It was time do test this theory. I led a benchmarking study in 2006

with the Minnesota Health Care Engineers Association to measure performance indicators traditionally used by FMs and also those used by senior executives in the C-Suite. The results told a very different story. We immediately launched a campaign in which FMs were to use the language of the C-Suite in getting their needs met in lieu of their own. As a result, FMs around Minnesota were seeing the same results I was experiencing. This included justification for high performance buildings, plant upgrades, Energy Star® equipment and the like. It was obvious the health care FM world was on to something. In 2010, IFMA-HCC and ASHE released a 1st time national benchmarking study for health care FMs that brought the operational language of facilities management and the business language of health care together. The report is enti-tled Operations and Maintenance Benchmarks for Health Care Facilities. This report has inspired the attention of many health care professional organizations which includes the American Hospital Association (AHA) and Practice Greenhealth. FMs around the country have begun to leverage this key strategy as a means to getting their needs met despite pressures of going green, health care reform, and reduction in resources. Buildings are being constructed, renovated, or retrofitted with greater momentum and ease than ever before. Staff satisfaction is

IFMA-HCC and ASHE Overcome Odds, Produce 1st Ever Report By Ron Kalich, Kaiser Permanente

Ron Kalich surveys solar power plant now installed on top deck of Kaiser’s Santa Clara Medical Center. Solar panels produce 8.5 percent of the power used at medical center - enough to provide electricity for 136 homes for one year

More than 150 facilities with 7-day by 24-hour operations are represented in the Operations and Maintenance Benchmarks for Health Care Facilities Report with details on size, setting, age, ownership, type of services provided, staff size, and operating budgets. These facilities span from 20,000 square feet to more than 10 million square feet with more than half of the facilities reporting operating budgets in excess of $200 million. It’s a great cross section to study and forms a tremendous basis for comparative benchmarking. Benchmarking is a fantastic tool for facility management professionals that, when used correctly, can significantly help you improve your operations. This has been effectively demonstrated in the facility management profession for decades and is now more critical than ever in the health care industry given recent health care insurance reform through our country’s Patient Protection and Affordable Care Act (PPACA). Effective benchmarking provides you possible targets for normalized operations results and takes into account the wide variability of facilities. Now that we have a facilities benchmark-ing report for the health care industry, we can begin to understand the difference in

IFMA-HCC Annual Report

about market share gains, one-up the competition, and expand the brand. In a nutshell, C-suite executives are evaluated on growing the business. What they need to hear is that the money they spend will come back as increased revenue and profits in support of the triple bottom line. Embrace the fact; it requires money to run a successful and passionate health care organization. This is the bottom line. If you want to consistently capture the attention of top decision makers you must learn to speak their language. For example if you talk about food and diets, you will be sent to the dietary department. On the other hand if you speak the language of the C-suite regarding business outputs, return on investment, cash flow, political, strategic, and competitive advantages you will be heard by top management. Thus your needs will

be fulfilled both departmentally and professionally. By using this approach as identified in the Operations and Maintenance Benchmarks for Health Care Facilities Report your needs as an FM will be far easier to obtain while supporting senior management.

…………………………………………...

Todd Wilkening, is Director of Facilities at Ridgeview Medical Center in Minnesota. He has more than 25 years of experience in health care facility management. He co-chaired the joint IFMA-HCC/ASHE committee that developed the 2010 Operations & Maintenance Benchmarks for Health Care Facilities Report.

Contact Todd at: todd.wilkening@ridgeviewmedical.org

…………………………………………...

increasing. Yes, even during economic challenging times. Why has this become such a key need for the C-Suite? This comes from the health care reform act, the need to justify the cost of health care to the consumer, increased competition, social expecta-tions, and more. FMs are now seen as a serious business partner and can clearly demonstrate value. But value speaks many languages. ………………………………………………...

“If you want to consistently capture the attention of top decision makers you must learn to speak their language… By using this approach as identified in the O&M Bench-marks Report your needs as a FM will be far easier to obtain”

………………………………………………...

We are all experiencing the need to lean our departments further, spread our resources, do more with less and maximize the value of all we touch both short and long term. As an FM, this is a great challenge. Embrace it, as it will be here for quite some time. Despite the challenges listed above, converting your wisdom to that of the C-suite’s language will bring far greater ease to you and your department. To communicate effectively, you will have to speak differently to the C-suite than we do normally as FMs. You will maximize your influence as a business partner. C-suite executives don’t have the time it requires to master the level of operational detail that FMs do. The C-suite is also interested in the triple bottom line which includes social and environmental values, as well as the traditional economic measures of a health care organization's success. In addition to the triple bottom line, their interests are initiatives that bring

13

LANDMARK REPORT: O&M BENCHMARKS FOR HEALTHCARE

The O&M Benchmarks for Healthcare Facilities Report can be ordered from the IFMA website: http://ifma.org/pv/core/orders/product.aspx?catid=32&prodid=702

IFMA-HCC Annual Report

Healthcare FM Career Development Initiative

14

Care Council to pull it all together. The national organizations should fund relationships with higher education and actively participate in research, the growth of knowledge, internships and the early recruitment of our future healthcare facility management leaders. An overarching entity needs to take charge, speak with a clear voice, and take the necessary actions to build a career path that is resourced at all levels. Any volunteers? Leo Gehring, LeoGehring@aol.com, has invested over 40 years in teaching, consulting and operating in the healthcare facilities and construction. He formed Gehring Health Facility Resources (GHFR) in 2009. He serves as a member of ASHE Faculty teaching in the Certified Healthcare Facility Manager, Healthcare Construction Certificate and the Healthcare Construction Project Management programs. He retired in September 2008 as the Vice Chancellor for Campus Operations at University of Arkansas for Medical Sciences.

………………………………………………...

Healthcare Education Becomes a New Focus at University Level By Kathy Roper, CFM, MCR, LEED AP, IFMA Fellow ………………………………………………...

The gap in replacing retiring healthcare facilities managers with trained newcomers has focused universities and colleges on the need to provide more education in this field. New

course offerings and certificates for the healthcare facility management field are popping up. Undergraduate and graduate courses are becoming available throughout the U.S. Arizona State, Brigham Young, Georgia Tech, Purdue, and Texas A&M are a few that are working together to share curriculum, expertise and help in the development of internships for up-and-coming new FM’s in the healthcare arena.

No central group has taken a leadership role in managing the career field.

■ Many current senior HFM’s have reached their current positions through a nontraditional path. The typical path from high school to college to a well defined career has not be available to prospective HFM’s. Currently no colleges or universities are graduating healthcare facility managers. Often the incumbents of the current positions have cross trained into HFM. This ad hoc approach is becoming less dependable as a source for HFM’s.

■ The competition from other well defined technical career fields, like Information Technology, has harvested a generation of young, technically inclined prospective HFM’s. It is rare that one of these professionals would cross train into HFM. ■ Most hospitals have only one or two facility managers. The filing of each open HFM position is a local event that does not aggregate to a national issue i.e. the shortage of nurses and other healthcare professionals.

■ The existing hospital facilities staff can fill in for the short term and the impact of the HFM position being vacant is not immediately noticed.

■ The impact of poor or missing HFM leadership is not immediately felt by the facility. Poor leadership on issues like infrastructure renewal, energy management and major MEP system management cannot often be felt for years. Often, when the mistakes are found, the corrective actions are costly.

■ HFM is also a “silent service”. Very few young people know that the career field exists. It is never too late to start a centralized HFM career planning and development process. The axiom should be that every Senior HFM should be recruiting at least two bright young people to take their place. Senior HFM’s cannot do this alone. There needs to be a national network of Senior HFM’s, Hospitals, State HFM chapters, contract management

The Challenges of Recruiting By Leo M. Gehring, CHFM, CHC, FASHE

Chair of IFMA-HCC Facility Management Career Development Committee

The current cadre of Healthcare Facility Management (HFM) Leaders is aging at an exponential rate. Most of the current healthcare facility manager positions are held by members of the “Baby Boom” generation. As with all career fields that have a large concentration of baby boomers, healthcare facility management positions are getting harder to fill with knowledgeable and experienced managers. The circumstance for healthcare becomes more problematic with the high level of competition for the best of the best across all technical management positions. To add to the difficulty, healthcare is different than any other facility management opportunity. The healthcare built environment deals in life and death every day. One mistake can cost a life or result in injury. In addition, healthcare organizations operate on very thin margins and are the subject of more regulation than any other industry. Development and maintenance of an effective succession plan for any profession career field requires continual and careful planning at all levels. Unfortunately, the planning for the HFM career field has been lacking for several reasons.

■ The first, and most likely has had the most impact, is that healthcare facility management is a geographically and organizationally decentralized career field.

IFMA-HCC Annual Report

The undergraduate program at BYU has been developed and presented for over a year. Jeff Campbell, program director, has generously shared his curriculum with others interested in developing course work in facility management, design and construction and related healthcare management fields. Georgia Tech offers graduate coursework and is developing a four-course certificate in Healthcare Facility Management. Other programs have research in healthcare management areas and new opportunities are being developed to advance the research, education and professionalism of healthcare facility management. Students are being provided with the opportunity to network with local and area practitioners in the health care facility management field. A recent example is cooperation with Corporate Realty, Design & Management Institute as it presented “Energy, Economics & Environment: Making The Three 3 E’s Work Together in Healthcare” in locations around the country in 2010. Georgia Tech’s School of Building Construction provided the venue for this seminar in Atlanta, allowing students to attend the program and interact with practitioners in the healthcare facility management field. More work is needed in the area of education and as the population ages, this expectation will continue into the next few decades. A great career opportunity awaits young professionals willing to learn the myriad responsibilities within health care facility management and new programs are developing to meet this need. Expert guidance and internship opportunities are also needed. ………………………………………………... Kathy Roper, Kathy.roper@gatech.edu, is Associate Professor and Chair Integrated Facility Management at Georgia Institute of Technology, School of Building Construction, in Atlanta, Georgia. She is First Vice Chair of the IFMA Board of Directors for 2010-2011

………………………………………………...

15

Local Networking Groups Click

number of area hospital attendees and participants. Very few local and national associations focused on regularly providing learning and networking opportunities for our many healthcare institutions and its staff. IFMA-HCC is filling the void and fast becoming recognized as an invaluable professional resource in Boston. We are very excited about the potential for continued future growth within our chapter. Yes, in spite of the worsening weather and the shocking dismantling of our beloved Patriots in the NFL playoffs, we can say with certainty that the future looks extremely bright here in Boston. ………………………………………………...

Bruce Ignacio is chair of IFMA-HCC’s networking group in Boston. He is Director of Business Development at CUBE3 Studio Architects. ………………………………………………

Local Network Group Leaders

Boston Bruce Ignacio CUBE3 Studio Architects bignacio@cube3studio.com

Chicago Richard Palmer Metropolitan Chicago Healthcare Council rpalmer@mchc.org

Minneapolis Todd Wilkening Ridgview Medical Center Todd.wilkening@ridgeviewmedical.org

Seattle Anne Miller Bank & Office Interiors amiller@bandandoffice.com

Council Website www.ifma-hc.org

Educational Events, Research Reports, Podcasts, & White Papers www.squarefootage.net

Three Factors Key Success in Boston By Bruce Ignacio ………………………………………………... Editor’s Note: IFMA-HCC encourages and supports development of local networking groups. One of most active is in Boston where Bruce Ignacio and Edward O’Rourke co-chair an on going program of educational activities. It has been very encouraging to witness growth for our chapter and ongoing support of programs here in Boston. The steady increase of our chapter’s success and visibility over the past five years can be accredited to three major factors. 1) Networking programs and “hot” topics that are of current interest to the local healthcare community. 2) The tireless efforts of our volunteers and participants who help organize these events and promote attendance among their own contacts. 3) The willing involvement of various local medical institutions that provide convenient locations for our programs, occasional facility tours and encourage attendance among their staff. Some of our recent programs have included panel discussions among leading experts in the fields of infectious disease control during construction, lean design, and ADA compliance. In addition various events have focused on energy and economic lessons learned at local and national healthcare institutions. Average attendance for these programs has hovered around 100 people. We pushed over the 200 mark in attendance for an evening event at Boston Medical Center (fortunately the facility has a capacity of 235). We believe that these programs and the rare ability to mingle and learn from peers has generated invaluable positive word of mouth resulting in a slow but steady increase in the

IFMA-HCC Annual Report

Heartfelt Thanks To Healthcare Solution Leaders

Seminar Series ofIFMA Healthcare Council and Corporate Realty, Design & Management Institute

www.squarefootage.net 503-274-7162

Thanks to our 2010 partners, sponsors, and supporters for making the Energy, Economics & Environment: Making the 3Es Work Together in Healthcare in Healthcare

seminar series a smashing success. These companies and organizations are leaders in their industries. Their innovative solutions, technological breakthroughs, and dedication are resulting in

the best healthcare facilities in the world.

Forbo Georgia Pacific Philips Schneider Electric

Plat inum Partners

DryvitDupont Building Innovations

KONE

Sika SarnafilTremco

Wausau Window & Wall Systems

Gold Sponsors

Concert Architectural Interiors & ClimatecXcel Energy

Si lver Sponsors

Barnes Jewish Hospital, St. Louis

North Kansas City Hospital, Kansas City

St. Joseph’s Hospital-North, Tampa Bay

Texas Health Presbyterian, Plano, TX

University of Colorado Anschutz Medical Campus, Aurora, CO

Support ing Hospita ls

AIA Academy of Architecture for Healthcare • American Academy of Healthcare Interior Designers (AAHID) • ASHE Chapters: Central Arizona, Colorado, Florida, Georgia, Kansas City

Area, Missouri, North Carolina, Northern Illinois, Texas • Georgia Tech School of Building Construction • IFMA Chapters: Atlanta, Boston, Charlotte, Chicago, Dallas-Ft. Worth, Kansas City,

Phoenix, Suncoast • Metro Chicago Healthcare Council • USGBC Chapters (multiple regions)

Support ing Professional Organizat ions

Atlanta • Boston • Charlotte • ChicagoDallas • Denver • Kansas City • Phoenix

St. Louis • Tampa

Where Seminar Viewed 2010Watch for 2011 schedule of healthcare

educational seminars at www.squarefootage.net and www.ifma-hc.org

Coming Soon 2011 Schedule

Energy, Economics& Environment

Making the 3 E’s Work Togetherin Healthcare2010

World Wide Reach Achieved with Podcast Series

17

IFMA-HCC Officers and Chairs President William Gregory, P.E.,CFM, IFMA Fellow Adelphoi USA williamgr@adelphoivillage.org

Immediate Past President Gary Collins, AIA, NCARB NBBJ gcollins@nbbj.com

Vice President, Education Glenn Fischer Corporate Realty, Design & Management Institute gfischer@squarefootage.net

Vice President, News & Information Jeff Kent Nemours Foundation jkent@nemours.org

Vice President, Research Todd Wilkening Ridgeview Medical Center todd.wilkening@ridgeviewmedical.org

Vice President, Sustainability Brian Weldy, P.E., CEM HCA brian.weldy@hcahealthcare.com

Treasurer Malcolm Lim, P.E. UCT mlim@uctgroup.com

Design Standards Chair Constance Nestor, FACHE Nestor & Associates constancenestor@nestorassociates.net

FM Career Development Chair Leo Gehring, CHFM, FASHE Gehring Health Facility Resources leogehring@aol.com

Newsletter Chair Rita Chmiel Ritachmiel@aol.com

Administrator and Membership Chair Jennifer Coble Jennifer.coble@gmail.com 773-504-1174

Downloads have originated from health care professionals throughout the world on IFMA-HCC’s new podcast series. Europe, Asia, Middle East, Canada - You name it, IFMA-HCC’s reach is now ubiquitous.

Podcast 1: Energy, Economics & Environment: Making the 3E’s Work Together in Healthcare

B. Alan Whitson, seminar leader for the IFMA-HCC’s educational programs, explains why “it’s always about the money in healthcare.” Hospitals are long on capital improvements and short on cash. However, there are proven ways for facilities managers to frame project needs and get the money to pay for it. Do it wrong and you end up having “loser” stamped on your forehead. Do it right and you are a star!

Podcast 2: Retooling for Sustainability in Health Care

Brian Weldy, VP/Engineering & Facility Management Services for HCA, explains how those successfully retooling their healthcare facilities for sustainability share a common denominator. They know how to ask the right questions and they know how to challenge their organizations and suppliers. Weldy shows how HCA balances theory with practice, and weighs the financial implications as it develops energy and waste management programs in its network of 260+ hospitals and free standing surgery centers.

Podcast 3: How Health Care FMs Win with New Benchmarking Data

In this podcast you learn how health care facilities pros effectively use critical data in the IFMA-HCC/ASHE Operations & Maintenance Benchmark for Health Care Facilities Report. By applying just a few of the tips in this podcast, you’ll learn how to win approval for your projects and earn more respect than ever in the C-Suite. Among the nuggets are metrics to compare your maintenance and utility costs with comparable facilities throughout the U.S., and then translating the numbers into language understood by C-Suite leaders – such as adjusted patient days and adjusted discharges. What number tells you more - $11 per square foot or $520 per adjusted discharge day? Podcast speakers include • Shari Epstein, IFMA Research Director • Ron Kalich, National Facilities Director, Kaiser Permanente • Ed Tinsley, Managing Principal, TME Inc, and ASHE Co-Chair of O&M Benchmarks for Healthcare Facilities Report • Todd Wilkening, Facilities Director, Ridgeview Medical Center, and VP/Research of IFMA Healthcare Council Download podcasts at the Corporate Realty, Design & Management’s website, www.squarefootage.net

IFMA-HCC Annual Report

Growing Step by Step

18 IFMA-HCC Annual Report

Looking Ahead to 2011-2012 Live Educational Events

► “Economics, Efficiency, Energy, & Environment: Making 4Es Work Together in Healthcare” seminar series [Traveling to multiple cities]

► “Finance 101 for Healthcare Facilities Managers” course in partnership with CRDMI [Traveling to multiple cities]

► Presentations at CleanMed 2011 in Phoenix

► Facilities Management Track at Health Care Design 2011 in Nashville

► Expansion into Canada in partnership with CRDMI and Toronto Region & Conservation Authority

Virtual Education

► Podcasts (see page 17)

► Webinars Research

► Healthcare reform and financial metrics survey among hospital CFOs and CEOs

► Data collection for 2nd edition of O&M Benchmarks for Healthcare Facilities Report (see pages 12-13) Education Schedule Updates Posted at www.squarefootage.net Contact Corporate Realty, Design & Management Institute for Speaking Submittals, Sponsorship, Event Hosting Opportunities

503-274-7162 gfischer@squarefootage.net

Come Grow With Us It’s an exciting time to be a member of IFMA HCC. Join us to connect with facility managers and other professionals in the health care industry to share best practices, learn about innovations in the field and more! Grow with us and advance your career:

► A place for Health Care Facility Managers to call home Within IFMA

► Professional development opportunities nationwide

► Relevant industry news and timely information

► Networking opportunities

► Industry-specific research results Our members represent a cross section of health care’s most prestigious medical centers:

Academisch Ziekenhuis Maastricht · Alberta Health Services · Children’s Mercy · Kaiser Permanente · Barnes Jewish Hospital · Cleveland Clinic · Tufts Health Plan · Harvard Medical School · HCA · HOAG Memorial · Magellan Health · MD Anderson

Cancer Center · Nemours · OHSU · Toronto General Hospital · Saskatoon Health · Methodist Hospital Systems · Texas Health

Resources · Seattle Cancer Care Alliance · Duke University Medical Center · Carolinas Health Care ·Cedars Sinai · Franciscan Hospital for Children · For Membership Information

Jennifer Coble 773-504-1174, jennifer.coble@gmail.com www.ifma-hc.org

Chronicle of Growth

19

2003 ► New era begins as Gary Collins becomes President

2004 ► IFMA engages Council to host Japanese health care delegation at World Workplace in Salt Lake City ► New Huntsman Cancer Center in Utah toured

2005 ► Strategy of aligning with other conferences adopted. Success in Scottsdale as “Selling the Numbers to the Board” presented to

300+ professionals at Healthcare Design .05

2006 ► Roundtables hosted at Healthcare Design .06 in Chicago

► Seeds planted for Green Patient Room as Corporate Realty, Design & Management Institute brings to IFMA-HCC rights to trade

show floor space to build a mock green patient room

2007 ► Partnership struck with Corporate Realty, Design & Management Institute (CRDMI) to deliver educational events on a regional and

local basis. Big boon: healthcare pros lacking travel funds can now get quality education

► Educational program, “High Performance Hospitals,” launches in Minneapolis. Travels to 10 cities

► Design of Green Patient Room (GPR) begins with charette in San Francisco

► Unveiling of GPR at Commercial Construction Show in Chicago – touted as first, full scale concept of its kind.

► GPR appears at IFMA World Workplace in New Orleans

► MOU between IFMA-HCC and ASHE signed in GPR exhibit at World Workplace

► First ever Strategic Planning Meeting held. Plan in motion to accelerate growth

2008 ► GPR appears at ASHE PDC in Orlando

► Sustainability moves to forefront. VP/Sustainability position created on board. Brian Weldy of HCA accepts position

► IFMA-HCC and R&D Council co-host Spring Symposium on “High Performance Buildings” in Boston

► “High Performance Hospitals” seminar travels to 12 cities

► GPR goes international, anchors Canadian Healthcare Engineering Society’s trade show, then IIDEX/NeoCon in Toronto

Generates TV coverage

► IFMA HCC wins IFMA’s Award of Excellence for Programs & Professional Development

2009 ► Research initiative undertaken. O&M Benchmarks for Healthcare Facilities study begins as joint project with ASHE

► Advancing Journey of Sustainability in Healthcare Roundtable organized by IFMA-HCC in Austin. Five key energy/sustainability

non profits send delegates

► “Making Sense Out of Sustainability in Healthcare” seminar travels to 10 cities

► GPR evolves into Green Patient Lab (GPL). Makes multiple appearances including ASHE PDC, IIDEX/NeoCon, and HFS&E

► GPR makes 14th and final appearance at USGBC’s Greenbuild Expo in Phoenix. Expo draws 27,000 people.

► GPR invited to Australia. Presented in powerpoint format at Australian conference ► FM Career Development Initiative established. Leo Gehring agrees to chair committee

► Bill Gregory, former IFMA Intl. President, elected President of IFMA-HCC

2010 ► Collaboration with AAHID as Glenn Fischer, IFMA-HCC VP/Education, accepts invitation to join advisory board in May

► Strategic plan updated by officers in Atlanta. Considerable progress noted since plan adopted in 2007

► “Energy, Economics & Environment: Making 3Es Work Together in Healthcare” seminar travels to 10 cities

► Sustainability survey launches in Phoenix, conducted in 10 cities. Survey results generate coverage in multiple trade publications

► Florida’s first LEED acute care hospital is among host venues for 3Es seminar

► Podcast series launches with CRDMI. Overseas downloads prove that IFMA-HCC has international reach

► O&M Benchmarks for Healthcare Facilities Report completed. Todd Wilkening, VP/Research, announces results at ASHE Technical

Conference in Tampa

► Collaboration with Practice Greenhealth as MOU signed

► Agreement reached with Vendome to create first ever FM Educational Track at Healthcare Design Conference

► Gary Collins and Glenn Fischer co-chair committee recruiting speakers for 11 sessions at HC Design 2010 in Las Vegas.

Some 3,700 people attend conference

► New trade show booth unveiled at HC Design 2010

IFMA-HCC Annual Report

Annual Report Published by: Health Care Council of IFMA

Copyright©2011 Healthcare Council of IFMA All rights reserved. No part of this book may be reproduced, stored in a retrieval system or transmitted for reproduction without prior written permission of the publisher