MANUFACTURING ADVISORY SERVICE

PATRICK LEE

24TH JULY 2012

AN OVERVIEW OF THE NEW MAS

THE NEW MAS SERVICE

• A national service to all manufacturing businesses in

England from 1st January 2012.

• Built upon the foundations of a successful service.

• Single common delivery model.

• Nationally co-ordinated, locally delivered.

• Delivering strategic and technical support to SMEs.

• Driving Business Growth.

• Developing advanced manufacturing capabilities.

GEOGRAPHICAL RESPONSIBILITY

WMMC PERA SWMAS Grant Thornton

Integrated Action Plan

CLIENT JOURNEY

Email

Website

MAS Client Referrals

External Referrals

Direct Calls

Leve

l 1

Enq

uir

y H

and

ling

Leve

l 2

Man

ufa

ctu

rin

g R

evie

w

Level 4 Intervention

Imp

rove

me

nt

Level 3 Best Practice Events and Self Help collateral

Level 5 Active Referrals

Foundation

Step Change

Transformation

Foundation

Step Change

DELIVERY FORMAT

• All Level 2 Reviews delivered by MAS Advisors

• Level 4 Project delivery by Consultant & or MAS Advisor

• Majority by Consultant

• Foundation & Step Grants committed by the MAS Advisor at Level 2

stage

• Transformation Grants awarded by MAS Funding Panel – details TBC

GROWTH AMBITION

Medium Outcome Potential

Step Service

Identify Growth Potential

High Outcome Potential

Transformation Service

Release Growth Potential

Low Outcome Potential

Foundation Service

Start Improvement Journey

Medium Outcome Potential

Step Service

Increase Growth Ambition

Hig

h

Low

Low High

Potential

Am

bit

ion

GROWTH FOCUS

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Old MAS New MAS

Low Carbon

Supply Chain

New Product Development

Strategy

Operational Improvement

ELIGIBLE PROJECTS

• Those demonstrating a good fit with at least one

overarching objective :-

• Driving Business growth

• Developing advanced manufacturing capabilities

• Creating high value jobs

• Improvement of resource efficiency (carbon footprint)

• Return on Investment or > £66 : £1

ELIGIBLE PROJECTS FOR MAS FUNDING

• Developing a medium to long term strategy for

growth

• Developing and / or introducing new products

• Reducing operational costs

• Application of Lean principles (especially beyond the

manufacturing shop floor)

• Introduction of advanced manufacturing techniques

NON - ELIGIBLE PROJECTS

• Sales lead generation, identifying selling agents (UK &

Overseas)

• Generation of marketing and selling materials

• Advertising, PR, Marketing materials, Logos & Branding, Brand

Management

• Intellectual property fees

• Anything related to websites or social media

• Open training courses, NVQ courses

• Anything that is a statutory requirement

• Preparing annual accounts, Tax and VAT consultancy

SUBSIDY GUIDELINES

• Foundation Project

Up to £1,000, up to 50% of total project costs and up to £300 per day subsidy.

• Step Change Project

Up to £3,000, up to 50% of total project costs and up to £300 per day subsidy.

• Repeat Projects

1st Project in rolling 12 month period – up to 50% subsidy

2nd Project in rolling 12 month period – up to 40% subsidy

3rd Project in rolling 12 month period – up to 30% subsidy

HIGH LEVEL PROCESS

Enquiry

Manufacturing Review

Funding Application

Funding Offer

Project Delivery & Management

Outputs & Feedback

Grant Payment

Business Development Activity – Direct from Manufacturer to advisor or helpline, referral from partner (e.g. UKTI), or form consultants.

Free On-site review of manufacturing business – determine SME status, understand current issues, record observations, develop action plan including project scope.

Manufacturer submits application form for grant funding to assist with delivery of identified / scoped projects. Selection of consultant form AMS Directory.

MAS allocates and confirms level and condition of grant funding (e.g. Time bound)

Project Delivery – MAS Advisor manages project to ensure on track

MAS Advisor collates project outputs and feedback from client. Another Project?

Manufacturer invited to invoice MAS for Grant funding

FUNDING PROCESS

£ Full

£ Grant Sub SME

Consultant

Performance

MAS DIRECTORY

MAS DIRECTORY

MAS DIRECTORY

• Consultant specific

• On line – Open Access

• National

• Basic / Full registration options

• Intelligent search function to Manufacturing clients

• Link to national CRM for consultant allocation to projects

• “Feedback hungry” – comments, rating , previous projects

CONSULTANT SELECTION

• Choice of deliverer rests with Manufacturer.

• Manufacturer contracts with the consultant.

• No contract between MAS and the consultant.

• Manufacturers to browse directory using following

search filters.

• Location / Distance

• Capabilities

• Fee Rate

• Previous MAS Project

• Feedback Filters

PROJECT REVIEW AND FEEDBACK

• At the close of each project the AMS advisor will

upload.

• A numerical feedback rating (1-5 stars)

• Any feedback comments from the client

• Average feedback rating will show on consultant

profile

• Feedback comments only visible to MAS advisors &

consultant

• Testimonials & improvement

SOME RULES

• No use of MAS logo on email footers, Business

Cards, Websites, Proposals etc

• No “approved” consultant status

• No commitment of funding

OTHER BENEFITS

• MAS Sourcing.

• MAS Networking – invitations to MAS events.

• Sign-up to MAS e-bulletin.

• Updates on MAS activities.

• Possible wider search categories e.g. UK Tooling

Manufacturers .

THANK YOU

Patrick Lee Phone: 07764 922730 Email: patrick.lee@mymas.org : PatL_mas