WWW.THEIHCCFORUM.COM

WWW.THEIHCCFORUM.COM

CONFERENCE WORKBOOKYour Guide to The Institute for HealthCare Consumerism FORUM East

May 9 -10, 2013Atlanta

VISIT THE IHC MEDIA LOUNGE TO LEARN, CONNECT AND SHARE. LEARN ABOUT THE BENEFITS OF BECOMING AN IHC MEMBER.

2013

MAKING HEALTHCARE

CONSUMERISMWORK

Promo #000000 04/08/13 BTO Awareness Ad Market: IHC Program AdTrim: 8.5" x 11" CD: Name MP: Name EPA: Name SEP: PeriscopeLive: 0.375" from TRIM CM: Name PM: Brynna Kelley Type: Name Printer/Mfg: NameBleed: 0.125" from TRIM AD: Little & Company CE: Name PB: Kathleen Murphy Dept/Merchant: NameCreated at: 100% CB: Name CW: Little & Company LS: Name Trims Dev: NameColor: 4 Color Process

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PRO

FINAL RELEASE 03/01/13

Health(&)Care.

At Target, we believe in a simple approach to healthcare. Here, health is front and center with all the products and services that make good-for-you decisions easier and more accessible. Because simplicity in healthcare is better for us all.

Please join us on Friday, May 10, for the following presentations:

Helping Employees Become Better Consumers of Healthcare and Health Brian Cooper, Senior Group Manager, ClinicsMain Ballroom8:30–10:00 a.m.

What Leading Employers Are Doing To Make Healthcare Consumerism WorkSteve Lafferty, Senior Director, Clinics and Health PartnershipsMain Ballroom 12:00–1:00 p.m.

Health.Target.com ©2013 Target Brands, Inc. The Bullseye Design and Target are registered trademarks of Target Brands, Inc.

TGA130039_xxxxxx_BTO-AwareAd-IHC 1 3/11/13 7:13 PM

3

2013

CONTENTSWelcome Letter 5

Congratulations Superstars 7

Schedule 8-9

Table Topic Discussions 10

Cobb Galleria Ballroom Floor Plan 11

Pre-Conferences 13

General Sessions 18-19

Workshops 21-64

Sponsors and Exhibitors 65

Gold, Silver, and Bronze Exhibitors 66-74

Partners 74-76

IHC Corporate Members 78

Thank You 80

HealthCare Consumerism Connections Game 81

FORUM PRESENTATIONS WILL BE AVAILABLE ONLINE AT WWW.THEIHCCFORUM.COM/2013EAST-PRESENTATIONS

Promo #000000 04/08/13 BTO Awareness Ad Market: IHC Program AdTrim: 8.5" x 11" CD: Name MP: Name EPA: Name SEP: PeriscopeLive: 0.375" from TRIM CM: Name PM: Brynna Kelley Type: Name Printer/Mfg: NameBleed: 0.125" from TRIM AD: Little & Company CE: Name PB: Kathleen Murphy Dept/Merchant: NameCreated at: 100% CB: Name CW: Little & Company LS: Name Trims Dev: NameColor: 4 Color Process

Cyan Magenta Yellow BlackRoute: KL Type: Date: 03/11/13Apple Macintosh, Application/Version: InDesign CS6Layout EP: Little & Company Date: 02/04/13Keyline EP: Little & Company Date: 02/20/13Final Board EP: Little & Company Date: 00/00/00Final Board 2 EP: Little & Company Date: 00/00/00Final Release EP: Little & Company Date: 03/01/13

LASER OUTPUT @ 100%Little & Company Job # 11932TGA130039_xxxxxx_BTO-AwareAd-IHC

PRO

FINAL RELEASE 03/01/13

Health(&)Care.

At Target, we believe in a simple approach to healthcare. Here, health is front and center with all the products and services that make good-for-you decisions easier and more accessible. Because simplicity in healthcare is better for us all.

Please join us on Friday, May 10, for the following presentations:

Helping Employees Become Better Consumers of Healthcare and Health Brian Cooper, Senior Group Manager, ClinicsMain Ballroom8:30–10:00 a.m.

What Leading Employers Are Doing To Make Healthcare Consumerism WorkSteve Lafferty, Senior Director, Clinics and Health PartnershipsMain Ballroom 12:00–1:00 p.m.

Health.Target.com ©2013 Target Brands, Inc. The Bullseye Design and Target are registered trademarks of Target Brands, Inc.

TGA130039_xxxxxx_BTO-AwareAd-IHC 1 3/11/13 7:13 PM

Clinical Evidence Color Codes

PROVEN EFFECTIVE

PROVEN INEFFECTIVE

INSUFFICIENT RESEARCH

Patient-Reported EffectivenessVery E!ective75% of patients report positive e!ects

Somewhat E!ective50% of patients report positive e!ects

Not E!ectiveMost patients report no positive e!ects

LEGEND

Wearing a Splint

Surgery

Your Best Choices

Your Best Choices

Wearing a SplintOverviewDoctors often suggest using a brace or splint to keep your wrist in a neutral position. By limiting movements that increase pressure in the carpal tunnel, you may delay or eliminate the need for surgery....Read More

Search for Providers

E!ective Treatment

$ $ $ $ $

See Plan Coverage

Check FSA/HSA Eligibility

View Cost Calculator

Carpal Tunnel Syndrome

Ask for a demo today

Studies have shown that splinting is an e!ective

treatment for carpaltunnel syndrome. Wrist splints worn at night are

a common first treatment for carpal tunnel syndrome.

Evidence-based medicine is based on findings from medical studies that look at factors such

as safety, e!ectiveness, and short- or long-term outcomes

of di!erent treatments.

Personalize Your Treatments Bullseye™

Physical Co-morbidities Values Financial Finish

Treatment E!ectivenessLeast Important Most Important

Treatment SpeedLeast Important Most Important

Popularity/Wide UseLeast Important Most Important

Impact of Side E!ectsLeast Important Most Important

How do you rank the four factors below when choosing a treatment?

TREATMENTS BULLSEYE™

E N G A G I N G . I N T E R A C T I V E . P E R S O N A L I Z E D .

The world's first consumer tool that matches best treatments to patients' health conditions - online!

wisertogether.com | 202.503.3700 | info@wisertogether.com

Chiropractic Treatment

5

2013WELCOME

Doug FieldFounder and CEOThe Institute for HealthCare Consumerism

Ron Bachman, FSA, MAAAChairman of The Institute for HealthCare Consumerism Advisory Board

On behalf of all of us at The Institute for HealthCare Consumerism, we want to welcome you and say thanks for attending our fourth annual FORUM East produced by The Institute for HealthCare Consumerism.

We especially want to thank those speakers, attendees, partners and sponsors who have been with us before and have returned once again to the Cobb Galleria Centre, which has been a gracious host for our event over the years.

Just as the health and benefi ts industry is making signfi cant changes, so too is FORUM East. This year, we are proud to host two new pre-conference events: Employee Benefi ts Forum 2013, produced with WEB Atlanta, and Level 1 Broker Pre-Certifi cation: HealthCare Consumerism and PPACA, the fi rst time we will be offering our own continuing education credits.!And as we are quickly approaching key deadlines for private and public exchanges, we have dedicated a signifi cant portion of the conference to covering exchanges and defi ned contribution. At the end of day one, industry leaders representing all the different exchange models will meet for a not-to-miss panel discussion. Leaving this event, all attendees will be equipped with a much better understanding of the changes that will hit the market.!With two pre-conference events, fi ve general sessions, 24 workshops and almost 50 sponsors, this is the largest event we have produced yet. And it could not have come at a more important time for the industry. Wherever you are on the path to health care consumerism, FORUM East will provide you with the tools needed for a successful journey.!We would like to extend a special thanks to our Gold Sponsors: Truven Health Analytics, gBehavior, InteliSpend and Target. And to our Silver Sponsors: MasterCard, Evolution 1, Foundation for Chiropratic Progress, MedEncentive, PayFlex, J.P. Morgan, Jellyvision Lab, Inc., HSA Bank, Workable Solutions, ConnectYourCare, FusionHealth, UnitedHealthcare, UnitedHealthcare Specialty Division, Visa Healthcare, WageWorks, AmeriFlex, Healthstat, Mercer, CieloStar and Alegeus Technologies.

Sincerely,

Clinical Evidence Color Codes

PROVEN EFFECTIVE

PROVEN INEFFECTIVE

INSUFFICIENT RESEARCH

Patient-Reported EffectivenessVery E!ective75% of patients report positive e!ects

Somewhat E!ective50% of patients report positive e!ects

Not E!ectiveMost patients report no positive e!ects

LEGEND

Wearing a Splint

Surgery

Your Best Choices

Wearing a SplintOverviewDoctors often suggest using a brace or splint to keep your wrist in a neutral position. By limiting movements that increase pressure in the carpal tunnel, you may delay or eliminate the need for surgery....Read More

Search for Providers

E!ective Treatment

$ $ $ $ $

See Plan Coverage

Check FSA/HSA Eligibility

View Cost Calculator

Carpal Tunnel Syndrome

Ask for a demo today

Studies have shown that splinting is an e!ective

treatment for carpaltunnel syndrome. Wrist splints worn at night are

a common first treatment for carpal tunnel syndrome.

Evidence-based medicine is based on findings from medical studies that look at factors such

as safety, e!ectiveness, and short- or long-term outcomes

of di!erent treatments.

Personalize Your Treatments Bullseye™

Physical Co-morbidities Values Financial Finish

Treatment E!ectivenessLeast Important Most Important

Treatment SpeedLeast Important Most Important

Popularity/Wide UseLeast Important Most Important

Impact of Side E!ectsLeast Important Most Important

How do you rank the four factors below when choosing a treatment?

TREATMENTS BULLSEYE™

E N G A G I N G . I N T E R A C T I V E . P E R S O N A L I Z E D .

The world's first consumer tool that matches best treatments to patients' health conditions - online!

wisertogether.com | 202.503.3700 | info@wisertogether.com

Chiropractic Treatment

NOMINATE & RECOGNIZE INNOVATIVE HEALTH & BENEFITS MANAGERS

!   John  J.  Robbins  Sr.,  Memorial  CEO  Leadership  Award:  To  an  outstanding  leader  of  any  size  organization  who  is  an  exceptional  

businessperson,  as  well  as  a  successful  parent  and  pillar  of  the  com-­

munity.

!   CEO  Leadership  Award:  To  an  outstanding  leader  of  any  size  organization,  who  embraces  supports  and  endorsed  an  innovative  

!   Most  Innovative  Plan  Design  Award

!   Most  Effective  Plan  Implementation  Award:  To  an  HR/

program  and  exceeded  goals  or  reaped  unanticipated  awards.

!   Most  Innovative  Employee  Education/Communication  Award:  To  an  employer,  who  designed  and  implemented  tools  for  their  employees  that  exceeded  plan  participation.

!   Most  Innovative  Employee  Empowerment  Award:  To  an  employer,  who  designed  and  implemented  tools  that  had  a  high  

program.  

!   Most  Effective  Population  Health  &  Wellness  Award:  To  an  employer  who  uses  the  most  innovative  method  to  reduce  absentee-­

ism  and  chronic  disease  costs  to  improve  overall  employee  health.  

!   Public  Policy  Leadership  Award:  An  individual  who  encourages  health  care  consumerism  in  public  policy  through  legislation.  

!   Most  Effective  Solution  Provider  Award:  To  a  solution  provider  

!   Most  Innovative  Partner-­Consultant  Award:  To  a  consultant  

!   Most  Innovative  Broker  Award:  To  a  broker,  who  learned  a  cli-­ent’s  needs  and  provided  the  most  effective  solution  for  the  employer.

Do you know someone who goes the extra mile as a creative problem solver and innovator?

The  Institute  for  HealthCare  Consumerism  (www.theihcc.com)  is  

looking  for  the  industry’s  true  superstars—professionals  in  health  care  

brokers,  TPAs  and  HR  managers,  who  have  excelled  at  implementing  

solutions  to  complex  

issues.  Superstars  

will  be  published  

December  2013  in  our  

annual  HealthCare  

Consumerism  

Superstars  issue  and  

will  be  accessible  to  

more  than  70,000  

readers.

For details, please visit www.theihcc.com. Nominations  close  October  1,  2013. E-mail your Superstar nomination to nominations@fi eldmedia.com or nominate online.

NOMINATION CATEGORIES:Nomination  Categories  for  500  -­  2500  employees,  2501  -­  7500  employees,  and  7500+  employees

3

Nominate a Superstar Today!

The  Leading  Annual  Awards  Issue  

from  TheIHCC.com  —  Publishers  of  

HealthCare  Consumerism  Solutions  Magazine

HR  Visionary  of  the  Year    

Award,  Sponsored  by:  

To  formally  recognize  human  

who  are  promoting  healthy  sight  to  

their  workforce  through  superior  

education.

77

John J. Robbins Senior Memorial HealthCare Consumerism Leadership Award John Young

President, Consumerdriven, LLC, Former Senior Vice President, Consumerism – CIGNA Young’s a Crusader for Health Care Consumerism

CEO Leadership Award Adam Bruckman

President/CEO – Digital InsuranceSticking Up for the Little Guy

Jay CudePresident/CEO – Coeur Inc.Cude Puts Health Care Costs, Employee Health in his own Hands

Dr. John Reynolds President/CEO – CielostarAfter Successful Sale of Company, Reynolds on to Another Challenge

William ShortPresident/CEO – Amerifl exAmerifl ex Continues to Thrive in Market Ravaged by Uncertainty

David SpaldingCEO – SelectAccountSpalding, SelectAccount Turn Minnesota into a Hotbed for HSAs

Most Innovative Health & Benefi t Plan Design Award Julie Engebose

Corporate Benefi ts Manager – WS Packaging Group Inc.Engebose Simplifi es Employee Benefi t Offerings at WS Packaging

Lynda MorvickDirector of Benefi ts & HRIS – Toshiba America Medical Systems (TAMS)Morvik Makes Wellness Fun, Effective at TAMS

Most Effective Health & Benefi t Plan Implementation Award Steve Gebben

Global Director of Compensation & Benefi ts – Solutia Inc.Gebben Makes a Career of Transforming Company Cultures

Judith Murphy & Tom SeldenHR Director / CEO – Southwest General Health CenterSouthwest General Says Bravo to No Increase in Health Care Costs

Most Innovative Employee Communications & Education Plan Award Terri Byron

Benefi ts Administration Manager – Sonic AutomotiveByron, Her Team Soup up Benefi ts Communication at Sonic Automotive

Steve EnoManager, Healthcare Programs & Marketing – General Electric CapitalEno Revolutionizes Benefi t Communications at GE Capital

Lisa GomezSenior Benefi ts Analyst – Con-way FreightGomez Keeps Employee Communications Simple at Con-way

Tashi TheismanDirector of Global Benefi t Operations – DellRebooting Benefi ts Communication at Dell

Sally MalowneyPrinciple Product Consultant – Blue Cross Blue Shield of MinnesotaCreating Better Heath Care Consumerism Online

HR Visionary Award Cyndee Blue

Human Resources Director – EverenceSwitching to Standalone Benefi t, Blue Keeps Employees Focused on Vision

Steve BrowneVice President, Director of Human Resources – Wiginton Fire SystemsBrowne Focuses on Educating Employees on Importance of Vision Benefi ts

Maurice Evans, Jr.Director of Human Resources – The Integral GroupProtecting the Vision of Those who Envision Building Better Communities

Most Innovative Employee Empowerment Award Dawn Bading

Vice President of Human Resources – Kaiser PermanenteLearning to Thrive at Kaiser’s Georgia Region

Howard SpencerVice President of Compensation & Benefi ts – JetBlueSpencer Connects JetBlue to Better Access to Health Care Through Telemedicine

Shannon SwansonDirector of Benefi ts & Wellness – APi Group Inc.Swanson Transforms Benefi ts, Wellness Program at APi Group

Most Effective Population Health Management Award Jennifer Forster

Forster Re-fashioning Employee Health and Benefi ts

Matt RobbinsBenefi ts Manager – Sabre HoldingsRobbins, Sabre Holdings Challenge Conventional Wellness to Soaring Results

Charity TrujilloManager of Benefi ts & Compensation – Allegiant Travel CompanyTrujillo Helps Travel Company Embrace Wellness, Healthy Behavior

Financial Wellness Award Dana Hammonds

Director, Financial Programs & Advisor Administration – NFL Players AssociationFourth-and-long: How Hammonds Coached the NFL Out of a Dire Situation and into Financial Wellness

Carol KlusekHead of Retirement & Financial Benefi ts – AetnaAetna’s Three-pronged Approach to Wellness

Public Policy Leadership Award Dr. John Goodman

President/CEO – NCPADr. Goodman’s Common Sense Approach to Health Care

Most Innovative Partner-Consultant Award David Blanchard

Principal – Digital Benefi t AdvisorsBlanchard Helps Struggling City to Become Better Health Care Consumers

Liz FrayerPresident – Strategic Employee Benefi t Services of Georgia Inc.Staying Ahead of the Curve: Frayer, Broker Team Welcome Challenges of New Health Care Arena

Ray TomlinsonPresident – Crowne Consulting GroupWorking On-site to Enhance Employee Care

Most Innovative Partner-Consultant Award Johnny Angelone

Principal – Benefi t Commerce GroupAngelone, Benefi t Commerce Group Create an Employee Benefi ts Firm for the Contemporary Health Care World

Chris ClarkVice President of Employer Services – The McCart GroupClark Develops Innovative Wellness Program for South Georgia Community

Matt KleymeyerMarket Lead – Bernard HealthKleymeyer has Eye for Photography, Saving Clients Money With HSAs

We are proud to highlight those unsung heroes who are making a difference in the arena of health care consumerism and worthy to be called Superstars.

In our seventh year, we have identifi ed 57 innovative companies, executives, brokers and consultants in various categories, including leadership, plan design, implementation and more who are superstars in the area of health and benefi t management.

We profi le the best of the best in health and benefi t management. Learn best practices of implementation from these Superstars and see if their innovative solutions would be a perfect fi t for your company.

Showcasing  Innovative  Health  and  Benefit  Management

(From  the  publishers  of  HealthCare  Consumerism  Solutions,  the  

8

Formerly CDHC Solutions FORUM2013

2013 FORUM EAST SCHEDULEWEDNESDAY, MAY 8

7:30 am – 5:15 pm Pre-Conference Employee Benefi ts Forum 2013

1:00 pm – 5:00 pm Pre-Conference A Roadmap for Making Healthcare Consumerism Work

1:00 pm – 5:00 pm Pre-Conference IHC Level 1 Broker Pre-Certifi cation

12:00 pm – 7:00 pm Exhibitor Set Up

THURSDAY, MAY 9

7:30 am Registration

7:30 am – 8:45 am Networking Breakfast / Exhibits Open

8:45 am – 9:00 am Welcome by Doug Field, CEO, The Institute for HealthCare Consumerism

9:00 am – 10:30 am Opening General Session: “Making Health Care Consumerism Work”

10:30 am – 11:00 am Networking Break / Exhibits Open

11:00 am – Noon Track No. 1 Workshops (Choose One)101 – Achieving My Goals; A Trip Through the Financial Wellness Workshop102 – HSAs: After 2014103 – SHARE SESSION: Evolving Relationship Between Broker and Employer and How to Benefi t the most

from a Partnership104 – Controlling Costs and Expanding Choice Using Defi ned Contribution Health Care105 – Five Chronic Wellness Program Problems and How to Beat Them106 – The Right Care (Not Just Cost)!107 – Pre-Paid Card Programs to Engage Consumers and Help Employers Manage Costs in 2014 &

Beyond108 – Beating the Enrollment Blitz: How to Deliver Year-Round Benefi ts Communication

Noon – 1:00 pm Table Topic Lunch Discussion

Noon – 1:30 pm Lunch / Exhibit Open

1:30 pm – 2:45 pm Afternoon General Session: “HealthCare Consumerism is Here to Stay!”

2:45 pm – 3:00 pm Networking Break / Exhibits Open

9

2013

3:00 pm – 4:00 pm Track No. 2 Workshops (Choose One)201 – Defi ned Contribution – The Next Frontier of Healthcare Consumerism202 – Ownership and Incentives: Creating Multiple Incentive Channels203 – The Value of Connecting Consumer Needs with Benefi ts through Enrollment Technology204 – SHARE SESSION: Health Care Access When You Want It, How You Want It205 – The MedEncentive Solution: Achieving the Triple Aim by Triangulating the Interests of Payors,

Providers and Patients206 – SHARE SESSION: How to More Effectively Engage Consumers and get Increased Participation from

your Employee Population207 – Consumer Engagement: The Key to a Successful Exchange208 – Ten Steps to Delivering on the Promise to Employers: ACOs Enhance Quality of Care, Improve Patient

Outcomes and Drive Cost-effi ciency

4:00 pm – 4:15 pm Networking Break / Exhibits Open

4:15 pm – 5:15 pm Closing General Session: “Defi ned Contribution and Public/Private Exchanges: a Panel Discussion with Leading Experts”

5:15 pm – 7:15 pm Opening Night Reception / Exhibits Open

FRIDAY, MAY 10

7:30 am – 8:30 am Networking Breakfast / Exhibits Open

8:30 am – 10:00 am Opening General Session: “Helping Employees Become Better Consumers of Healthcare and Health”

10:00 am – 10:30 am Networking Break / Exhibits Open

10:30 am – 11:30 am Track No. 3 Workshops (Choose One)301 – Beware the Great Reform Hoax302 – The Economics of Healthy Sleep303 – SHARE SESSION: Exchanges or Marketplace? Whatever it’s Called, Get to Know it304 – Improving Consumer Health Through Value-Based Plan Design305 – Taking a Look Inside HSA Trends306 – The Role of Mobile Health in Changing Behavior307 – Game Mechanics and Other Game Changers in Benefi ts Education308 – SHARE SESSION: Building Better Consumers of Health Care and Health

11:30 am – Noon Final Break and Sponsor/Exhibitor Drawings

Noon – 1:00 pm Closing General Session: Employer Panel: “What leading Employers are doing to Make HealthCare Consumerism Work”

10

Formerly CDHC Solutions FORUM2013

NOTES: __________________________________________

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TABLE TOPIC DISCUSSIONSThursday – May 9, 2013 – Lunch – Noon to 1:00 PM

Limited to nine attendees per table, our interactive lunch discussions bring you up close to key industry leaders, providing the opportunity to engage in open discussions on topics of interest to you.

On a fi rst-come, fi rst-serve basis, we invite you to sign-up for one of these lunch discussions, which will be available at the table next to the Registration Desk for your chance to Learn. Connect. Share.

There will be a dozen or more topics from which to choose.

2013

11

COBB GALLERIA FLOOR PLAN

406 Acclaris409 America’s Health Insurance

Plans (AHIP)115 Alegeus Technologies315 AmeriFlex414 ARAG113 Castlight Health305 Ceridian402 Change Healthcare201 CieloStar107 ConnectYourCare311 Consumers Medical

Resource416 Delta Dental214 Discovery Benefi ts

303 empowris206 Evolution1212 First Stop Health103 Foundation for Chiropractic

Progress207 Fusion Health101 gBehavior210 Health Partners America410 HealthSparq404 Healthstat202 HSA Bank213 IHC Media Lounge213 ShareWIK104 InsureXSolutions101 InteliSpend

105 JP Morgan407 Kaiser Permanante317 Mayo Clinic304 MedEncentive412 MedServ Global403 Mercer205 New Benefi ts307 Orriant306 PayFlex117 Protocol Driven Healthcare

Inc. (PDHI)106 QuadMed111 SelectAccount415 Tango Health301 Truven Health Analytics

313 TSYS Healthcare211 UnitedHealthcare302 WageWorks216 WeCare TLC203 Wiser Together204 Workable Solutions

Sponsor/Exhibitor With No BoothsCDHCentric, Benefi tfocus. Jellyvision, Mastercard, Target, Visa

Sponsor/Exhibitor Booths

Don’t lose a drop.Many banks add on fees, which means you could waste your HSA one drop at a time. SelectAccount, on the other hand, has no extra overdraft fees or minimum balances, just a tall glass of your savings, ready when you need it.

Stop by booth #111 at the IHC Forum East, call 1-866-309-8908 or visit www.SelectAccount.comto learn about our free HSA.

It’s the benefit of knowing.

13

Don’t lose a drop.Many banks add on fees, which means you could waste your HSA one drop at a time. SelectAccount, on the other hand, has no extra overdraft fees or minimum balances, just a tall glass of your savings, ready when you need it.

Stop by booth #111 at the IHC Forum East, call 1-866-309-8908 or visit www.SelectAccount.comto learn about our free HSA.

It’s the benefit of knowing.

EMPLOYEE BENEFITS FORUM 2013

LEARN. CONNECT. SHARE.

A day-long event EXCLUSIVELY FOR EMPLOYERS!

A  day-­long  interactive  event  that  offers  you  a  one-­of-­a-­kind  learning  

presented  with  an  emphasis  on  “real  world  applications.”  And  this  year,  we  are  adding  the  newest  trend—health  care  consumerism.  

This  is  an  area  that  has  seen  strong  growth  and  is  set  to  explode  in  2013  and  beyond.  We  are  also  offering  a  special  bundled  

,  at  the  Cobb  

Galleria  Centre  May  9-­10.  Details  at  www.theihccforum.com.

All  attendees  will  take  home  a  detailed  compilation  of  related  materials  for  continued  reference  and  will  receive  PHR,  SPHR  and  

 is  the  ideal  opportunity  to  make  a  meaningful  and  cost-­effective  investment  in  the  education  

Employee  

beyond.

 WEB  Members  will  get  $100  off  your  pre-­conference  price.  SPECIAL  BUNDLE  PRICINGvalue—register  at  

THANK YOU TO OUR SPEAKERS

Austin

L. Scott Austin

Partner, Hunton & Williams LLP

Fred Stewart

Managing Director, Southeast Region, PEI

Jennifer Del Nero (not pictured)

Associate Regional Director, Employee Benefi ts Security Administration (EBSA), United States Department of Labor (USDOL)

Ron Bachman

Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism

Barry Klein

Partner, BNKJ

Susan E. Stoffer

Nelson Mullins Riley & Scarborough LLP’s

Klein Stoffer

Stewart Bachman

Formerly Employer Benefi ts Boot Camp

15

AGENDA AT A GLANCEWednesday, May 8, 2013

MORNING AGENDA

7:30am – 8:30am Registration and Continental Breakfast

8:30am – 8:45am Opening Remarks

8:45am – 9:45am 401(k) Plans and Administrative Practices

9:45am – 10:00am Break

10:00am – 11:00am Fiduciary Duties/Fee Disclosure Requirements

11:00am – 11:15am Break

11:15am – 12:00pm How to Handle an IRS and DOL Audit

12:00pm – 1:00pm Table Topic Lunch Discussion

AFTERNOON AGENDAA ROADMAP TO MAKING HEALTHCARE CONSUMERISM WORK

1:00pm – 2:00pm IntroductionsPrinciples of HealthCare ConsumerismConsumerism Vision StatementStrategies

2:00pm – 3:00pm Program ContinuesPersonal Care AccountsWellnessDisease Management

3:00pm – 3:15pm Break

3:15pm – 4:15pm Program ContinuesDecision Support ToolsIncentives & RewardsViewing by Generations

4:15pm – 5:00pm Program ContinuesCreate Consumerism PlansTime FramesFinancial Analysis

5:00pm – 5:15pm Closing Remarks

Produced by: The Atlanta Chapter

www.webnetwork.org

in partnership with:

www.theihcc.com

The Worldwide Employee Benefi ts Network, Inc. (WEB) is a national non-profi t organization committed to the development and education of benefi ts professionals. WEB supports its members through monthly educational meetings, webinars and networking opportunities, and provides access to publications and other resources to help our members meet challenges affecting the benefi ts world. With more than 160 members, WEB Atlanta is the second largest chapter in the nation — and growing. Our membership is made up of over 25 different professions representing more than 30 areas of expertise in the benefi ts industry, and includes benefi ts managers, plan administrators, HR directors, vice presidents of HR, consultants, attorneys, accountants, communication experts, benefi ts brokers, and investment advisors.

EMPLOYEE BENEFITS FORUM 2013

LEARN. CONNECT. SHARE.

Formerly Employer Benefi ts Boot Camp

THANK YOU TO OUR SPONSORS

16

Formerly CDHC Solutions FORUM2013

A ROADMAP FOR MAKING HEALTHCARE CONSUMERISM WORK

Healthcare consumerism is different than Consumer-Driven Health Care (CDHC) and account based plans. Health care consumerism is a more robust approach to employee engagement, behavioral change, human capital, and personalized health and healthcare. You need a roadmap — a plan of attack.

Are you an employer confused about: How to start? What to do next? Where to go? or even Why you should implement health care consumerism?

Are you an insurer, a broker/consultant, specialty vendor, or provider of care uncertain about: How your products/services meet employer needs? Where your products/services fi t in the evolution of health care consumerism? Or, are your products/services on the leading edge or the bleeding edge?

The Roadmap for Making Health Care Consumerism Work will show employers how they can best approach the many decisions necessary for successful design strategies and implementation. The program includes interactive exercises and group discussions. You will come away with principles, strategies, and implementation options unique to your company.

This program will include a personalized workbook for your notes and exercise results. The twelve segments of this pre-con are as follows:

1. Principles

2. Consumerism Vision Statement

3. Strategies

4. Personal Care Accounts

5. Wellness

6. Disease Management

7. Decision Support Tools

8. Incentives & Rewards

9. Viewing by Generations

10. Create Consumerism Plans

11. Time Frames

12. Financial Analysis

Upon completion you will be prepared to lead your company through a structured process of change. You will come away with a better understanding and an approach for developing an integrated roadmap to the future. You will better be able to work with your consultants, ask more direct questions, and be better informed on current options for an effective program of health care consumerism. Don’t waste time and money on programs that fail to fi t into a multi-year strategy. Join us at this pre-con for a structured effective way forward into the world of healthcare consumerism.

Speaker:!Ron Bachman, FSA MAAA, Senior Fellow of National Center for Policy Analysis, President of Healthcare Visions and Chairman of The Institute for HealthCare Consumerism Editorial Advisory Board

Who Should Attend:!HR professionals, C-level executives, benefi t managers, brokers, consultants, third-party administrators.

Professional Credits AvailableThe 2013 FORUM East General Session and Workshops have been approved for 4.0 (General) recertifi cation credit hours toward PHR, SPHR and GPHR recertifi cation through the HR Certifi cation Institute. For more

information about certifi cation or recertifi cation, please visit the HR Certifi cation Institute homepage at hrci.org. The use of this seal is not an endorsement by the HR Certifi cation Institute of the quality of the program. It means that this program has met the HR Certifi cation Institute’s criteria to be pre-approved for recertifi cation credit.

SPECIAL BONUS:!This workshop has been approved for four recertifi cation credit hours toward PHR, SPHR and GPHR recertifi cation through the HR Certifi cation Institute.

PRE-CONFERENCE NO. 1

Bachman

PHR

®

SPHR® GPHR

®

HR Certification Institute

®

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As we move closer to the full implementation of health reform, both brokers and their clients are looking for answers to very specifi c questions. To help answer those questions, IHCC will be hosting a 4 hour pre-conference health reform update for insurance agents and brokers.

In this session, Eric Johnson, Director of Education for Health Partners America and founder of ComedyCE.com, will update attendees on the following topics:

The session will begin with an overview of health reform’s impact on the individual market. We’re covering this topic fi rst for several reasons:

First, the individual mandate is the most controversial provision in the legislation, and the individual subsidies are the most expensive — so this seems like a good place to start.

Second, the future of the individual market is uncertain — brokers have already seen their commissions cut as a result of the MLR provision; the government is creating a new marketplace that will change the way people purchase individual policies; and the new essential benefi ts requirement and likelihood of adverse selection could result in substantial premium increases.

Finally, an understanding of the individual subsidies is critical for employer groups — the employer’s plan isn’t the only game in town anymore, and companies that offer coverage could actually hurt their employees if they don’t structure their plan design and contribution properly.

The Individual MandatePremium Tax Credits and Cost Sharing SubsidiesThe Individual ExchangeGuaranteed Issue RulesInitial Enrollment Period and Annual Open Enrollment PeriodsPlan design and rating rules in the individual market and their

impact on premiumsHow to advise our individual clients

In some ways, large employers are impacted the least by health reform — the plan design and rating rules are largely unchanged, so their premiums shouldn’t increase as much as they will for individuals and small groups. But large employers are now required to offer coverage, and that raises a lot of questions: Which groups are required to offer coverage? What’s a full-time equivalent? What about variable hour employees? And seasonal workers? And temps? And common ownership? In the second hour, we’ll answer all of those questions and suggest some ways

that brokers can help their employer clients avoid a penalty.

Large employer shared responsibility (play or pay) requirementsDetermining large employer statusCarve-outs, common ownership, staffi ng companies, variable-

hour employees, look-back periods, seasonal workers, part-timers, etc.

Plan design and rating rules in the large group market and their impact on premium

Self-funded plansStrategies for our large group clients

The third hour will focus on the small group market. Small employers are the ones who are most likely to drop coverage completely in 2014, and the plan design and rating rules are similar to those in the individual market. We’ll explain who the government views as a small group for benefi ts and rating purposes and how these determinations will impact our clients’ premiums, plan design, and contribution strategy. And, most importantly, we’ll tell brokers how to retain their small group clients if they do make the decision to drop their group health plan.

Defi nition of “Small Group”The Small Group Tax CreditThe SHOP ExchangePlan design and rating rules in the small group market and their

impact on premiumStrategies for our small group clients

Exchanges — this is a topic none of us can get enough of, probably because there are so many unanswered questions. And while we’re beginning to get a few answers, they’re taking too long for most people. So in the fi nal hour we’ll update you on the progress HHS has made, tell you what still needs to be done, and let you know where the broker stands. And we’ll talk about the alternative to the government’s solution — private exchanges and the outside market.

The Individual ExchangeThe SHOP ExchangeThe Broker’s RoleBroker Training, Pre-Certifi cation, and CommissionsNavigatorsExchange notice requirementsPrivate Exchanges and the Outside Market

Speaker:!Eric Johnson, Director of Education for Health Partners America and founder of ComedyCE.com

PRE-CONFERENCE NO. 2

Johnson

18

Formerly CDHC Solutions FORUM2013

The term health care consumerism is starting to gain wide-spread acceptance; but that is only half the solution. The next step is to actually take steps to implement health care consumerism strategies that help employers save money on their health benefi t management and employees, who are engaged in making decisions about their health care benefi ts and who are becoming healthier and more productive.

What does it take to engage consumers in selecting high-value health care? Successful consumerism is not simply about who pays the bill; it is about a persistent search for better value. To be true consumers, we all need better information, more transparency, and permission to be in charge of our own care. Similarly, employers need to become actively involved as consumers of insurance plans, and how to design coverage that empowers its workers. In this session, learn about the ways consumers are changing the system, and where there is more work to do. Hear the latest results from employers using innovative approaches to activate their employees to select safe, appropriately-priced services, procedures and hospitals. Specifi cally, attendees will hear:

Ways consumers are actively involved today

The effects of involvement on choices and costs

What information consumers say they use to make choices

Moderator: Doug Field, CEO, The Institute for HealthCare Consumerism and Producers of IHC Forum

Panelists: Ron Bachman, Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism; Dr. Wendy Lynch, Co-director, Altarum Center for Consumer Choice in Health Care; and Roger Travis, President, ExperienceLab Inc.

The Patient Protection and Affordable Care Act (PPACA) is the law of the land and regulations are being issued at a record pace. What impact do they have on Consumer Directed Health plans? What’s the future of HDHPs and HSAs or HRAs in the next three to fi ve years? What design changes will be necessary to comply with new regulations? These questions and more will be answered during this cutting-edge session. Panelists include Washington insider Roy “Mr. HSA” Ramthun and Alston + Bird LLP legal expert John Hickman. Both panelists will give you an inside look at the implications of PPACA’s impact on consumer directed health, and offer practical, actionable strategies your company can use to immediately to be ready. Moderated by Jody L. Dietel, Chief Compliance Offi cer for WageWorks, Inc., the discussion will be followed by an interactive Q&A session.

Moderator: Jody L. Dietel, CFCI, Chief Compliance Offi cer, WageWorks, Inc.

Panelists: John Hickman, Partner, Alston + Bird LLP; Roy Ramthun, President, HSA Consulting Services, LLC and Former Senior Health Policy Advisor to President George W. Bush

The health care law has changed the way brokers solicit health insurance and how employers provide health insurance with their employee population. The emergence of public and private exchanges and the concept of defi ned contribution, which encourages the philosophy of consumerism, is becoming a game-changer. The exchanges are meant to increase accessibility to affordable health care, and employers and brokers need to examine how the different exchange models, whether private or public, fi t best with the health benefi t management strategies of the employer or brokers and consultants who are trying to remain relevant in an ever-

GENERAL SESSIONS

Lynch TravisBachmanField

Dietel Hickman Ramthun

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2013

changing, dynamic world of health insurance. In this general session, panelists will explain the different exchange models, the benefi ts of these different models, the timeline for implementation, compliance issues and how the concept of defi ned contribution fi ts into the exchanges.

Moderator: John Young, President, Consumerdriven, LLC, Former Senior Vice President, Consumerism, CIGNA

Panelists: Josh Hilgers, President, Health Partners America; Christopher Covill, Exchange Product Leader and Partner, Mercer; John Vlajkovic, Business Development Lead, Bloom Health; and Rosemarie Day, President, Day Health Strategies.

Health Care and Health

The health care market is in a fl ux, and employers are trying to stay ahead of the curve when it comes to coping with rising health care costs and maintaining the bottom line of the company. Luckily employers are not alone in the battle to educate and engage their employee population to make better choices about their health care spend. Innovative solution providers are developing cutting edge transparency tools to help employees make better health care decisions. In this general session, learn the latest trends and tools being designed to help promote the growth and acceptance of health care consumerism trends benefi ting employers, employees and the entire community.

Moderator: Ron Bachman, Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism

Panelists: Michael Taylor, MD, FACP, Chief Medical Offi cer, Truven Health Analytics; Sean Slovenski, Vice President, Integrated Wellness, Humana; and Brian Cooper, Senior Group Manager Healthcare, Target Corporation.

Skyrocketing health care costs, the health care law and compliance issues, shrinking budgets, low employee participation and improper use of benefi ts are just a few of the issues plaguing employers. Employers are facing several issues, including an attempt to retain their best employees, while providing the very best in employee benefi ts and maintaining the company’s bottom line. In this general session learn from a panel of the top national employers, who are practicing successful health care consumerism strategies. Strategies designed to make employees better, more educated consumers of health and wellness. These strategies not only make the employee population healthier and more productive, they also help the company’s bottom line. Learn from these mid- to large-size employers who have faced similar problems that you have and have successfully implemented health care consumerism plans that have resulted in an reduction in health care costs, increased employee morale and productivity, and engaged workers making well-informed health care decisions for themselves and their families.

Moderator: Jon Comola, CEO and Chairman, Wye River Group and Founder of Foundation for American Healthcare Leadership

Panelists: Steve Lafferty, Senior Director, Clinics and Health Partnerships, Target Corporation; Patti Taylor, SPHR, Director, Global Benefi ts, Newell-Rubbermaid; Dawn M. Bading, Vice President, Human Resources, Kaiser Permanente; and Jamie Benton, Director of Total Rewards, RaceTrac Petroleum

LaffertyComola

Taylor Bading

HilgersYoung

Vlajkovic

Day

Slovenski Cooper

Covill

TaylorBachman

©2013 Evolution1, Inc. All rights reserved.

W hether you’re a broker wanting to recommend the best solution to your clients, a financial institution expanding your product offerings, a health plan provider seeking greater efficiency gains,

a software developer providing payment solutions or a benefits administrator driving greater profitability, we can help address your needs.

Our advantages: The nation’s largest electronic payment, on-premise

and cloud computing healthcare solutions Solutions administer HSAs, HRAs, FSAs, Defined

Contribution, VEBAs, Wellness and Transit Plans Serving over 75,000 companies and 9 million consumers Industry-leading prepaid benefits card with innovative

auto-substantiation technologies

Simplifying the Business of Healthcare

Partner with the market leader in consumer-driven healthcare

technology and services.

21

2013

WELLNESS WORKSHOPThis workshop provides participants with a basic understanding of the state of fi nancial distress in our nation today. Creative fi nancial solutions exist, however, little is done to educate people on their application. The content emphasizes the fundamentals of fi nancial wellness, behavior change theory and applications. We present lesser known industry examples, indicative of the general lack of holistic fi nancial education in our nation. The examples include the Law of Averages, Seed Versus the Tree, Cash

Value Life Insurance and Executor Tools. A set of action-oriented worksheets are also reviewed in class. This hands-on workshop is designed to shed light on how relatable and achievable personal Financial Wellness is.

Speakers: Brent Hines, Founder and Chairman, Foundation for Financial Wellness and Karen Meyers, Wellness Program Director, Foundation for Financial Wellness

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Hines Meyers

Achieve the Triple Aim — with MedEncentive

MedEncentive provides a patented, scienti!c, web-based incentive platform, designed to control healthcare costs. Patients and doctors are !nancially

rewarded for engaging in a way that improves health literacy.

The e!ectiveness of this approach has been proven in multiple, multi-year trials and the results and ROI have been con"rmed by independent analysts and

independent researchers. Easy to implement and embraced by users.##

For more information, contact Cecily Hall, Executive Vice President of MedEncentiveE: chall@medencentive.com W:#medencentive.com

Performing surgery is tremendously hard on one’s spine. My chiropractor is an important healthcare provider in my life – without him, I could not continue to practice.

Performing surgery is tremendously

continue to practice.RAYMOND SINGER, MD

Cardiac Surgeon

CHAMPIONS OFCHIROPRACTIC

Learn more about chiropractic care and what you can do to raise awareness at: www.yes2chiropractic.com.

RAYMOND SINGER, MD

Learn more about chiropractic care and what you can do to raise awareness at: Learn more about chiropractic care and what you can do to raise awareness at:

Gary Tarola, DC

DR. SINGER’S

CHIROPRACTOR

23

20132013

s: AFTER 2014What does the future hold for health savings accounts or HSAs? Together with high deductible health plans, HSAs have fostered a consumer driven health care trend that has helped businesses, government and organizations across the country signifi cantly

save on health care costs. However, it’s predicted that 2014 will be a big year for HSAs. This workshop will identify and analyze areas in which the Affordable Care Act could directly and indirectly impact HSAs.

Speaker: Kirk Hoewisch, Sr. Vice President of Sales, HSA Bank

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Hoewisch

In an industry built on fee-for-service care, Kaiser Permanente

succeeds because we’re built around prevention and the highest

quality care. One Harvard Business Review article described our

care as “untainted by any economic conflict of interest.”*

And in an industry report by The Economist, Kaiser Permanente’s

care was described as promoting economy and quality care with

“no financial motive to order unnecessary procedures.”†

kp.org/choosebetter

* Lew McCreary, “Kaiser Permanente’s Innovation on the Front Lines,” Harvard Business Review, September 2010. †”Another American Way,” The Economist, May 1, 2010.

YOU DON’T PROFIT FROM SICK EMPLOYEES.WHY DOES YOUR HEALTH PROVIDER?

Discover a better way.

60126812 04/13 Nine Piedmont Center I 3495 Piedmont Road, NE I Atlanta, GA 30305 I 404-364-7000 ©2013 Kaiser Foundation Health Plan of Georgia, Inc.

Being boring sucks.

Perhaps the most engaging benefits communication tool. Ever.See more at meetalex.com/IHC/

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Start using a benefits communication solution that gives back more than you put in. ALEX®, the Jellyvision Benefits Counselor, is funny, helpful, and easy to use. Employees adore him (true story—he’s even received marriage proposals), and when you see how he boosts engagement, increases participation in CDHPs, and drives benefit savings, you’ll love him too.

And it’s expensive.

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20132013

BROKER AND EMPLOYER AND HOW TO BENEFIT THE MOST FROM A PARTNERSHIP

Three to four of the nation’s top brokers share a fi ve-to-seven minute update on the ever-changing market and how they are evolving to meet those changes as well as their clients’ needs — impact of exchanges; involvement with ‘population health’; emergence of tools to help ‘consumers/employees’ such as ‘transparency solutions’; health care consumerism which embraces all of this. An interactive discussion with the attendees and panelists will conclude the share session.

Moderator: Jack Curtis, Chief Operating Offi cer, CHN Health Management, LLC

Panelists: John Hearn, Principal, The Benefi t Company; Jodie Braner, Consultant and Broker, Hays Companies of Georgia; Christopher B. Clark, CEBS, VP, Employer Services, The McCart Group; and Barb Vasko, Vice President of Aon Hewitt.

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Curtis Hearn Braner Clark Vasko

For more than 100 years,Mayo Clinic has helped millions of people from all walksof life navigate their way to better health – one person ata time. The quality and integrity that have been hallmarksof Mayo Clinic for decades is at the core of our solutions for:

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20132013

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DEFINED CONTRIBUTION HEALTH CAREEmployers face an ongoing challenge of managing rising costs and continuing to offer competitive benefi ts that meet employees’ needs. With the Defi ned Contribution Health benefi ts model, employers simply decide the funding model and budget. Employees have access to pre-tax funds to purchase health and other types of insurance, as well as other tax-sheltered plans. The key to success is ensuring employees are given the tools to help them select plans that make the most sense for their unique

circumstances. Also, by helping employees take an active role in making decisions and managing costs, these plans are creating a generation of more informed and savvy health consumers. The Defi ned Contribution Health model is growing in popularity, with high expectations for consumer-centric communication and education, automated processes and selection tools.

Speaker: Jeff Bakke, Chief Strategy Offi cer, Evolution1Bakke

© 2013 HSA Bank. HSA Bank is a division of Webster Bank, N.A. Member FDIC.©2013 Webster Bank, N.A.Member FDIC.All rights reserved.

To you, a hassle-free business benefit.

To your clients, a worthwhile health benefit.

PROVEN TRACK RECORD DEDICATED SUPPORT TEAM CUSTOMIZABLE SOLUTIONS

As a national leader in Health Savings Accounts for over 15 years, we can offer you unmatched service and expertise. When you come to us, you can rely on turnkey solutions that help you build strong relationships with your clients. For them, it ’s an opportunity to customize a better health savings option. And for you, it ’s a chance to partner with a dedicated support team that works hard to make sure your experience is hassle-free. To learn more, call 877-525-7118.

Visit us at hsabank.com/learnmore for information about our HSA programs.

Agent/Broker “Worthwhile” 3/29/13Studio Number: 014552013 GD: JessieAd Code: WFC-HSA-NA IHC

Size: 7” x 4.875”Color: 4CMM: Joanne Renna

29

20132013

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HOW TO BEAT THEMDespite the surge in wellness program popularity, there hasn’t been an equal surge in healthier employees. So if your wellness program results are disappointing, you’re not alone. And your problem is most likely found in our short list of the most common wellness program fl aws. Fortunately, these fl aws are easy to diagnose, avoid and correct. Learn how to address barriers to engagement and ROI, whether your wellness program is up and running or in the planning stage.

Included in this session:

How to perform a quick wellness program quality check

Key components of a successful wellness program

Experience the fun side of wellness, as a participant

Speakers: Don Doster, President, CEO, gBehavior and Deanna Baker, Vice President, Employee Development & Human Resources, InteliSpend Prepaid Solutions

Doster Baker

Consumers  will  rejoice  in  a  benefits  marketplace  that  makes  

shopping  for  insurance  easy  and  painless.  Workable  Choice  

matches  employees  with  the  products  that  best  meet  their  

unique  needs.  Our  defined  contribution  options  give  employers

the  flexibility  to  deploy  a  benefits  program  tailored  to  their  

specific  needs.  We  simplify  billing  and  payments  with  full  

reporting  capabilities.  Workable  Choice  works  the  way  you  

want  it  to,  using  your  eligibility  and  underwriting  guidelines.  

We  capture  all  the  information  your  systems  need  to  import  

enrollments  and  maintain  eligibility.  With  our  experts  as  your  

guide,  launching  a  private  exchange  begins  with  a  phone  call  

and  ends  with  your  customized  solution.

Request  a  demo  at  WorkableChoice.com.

Take your business to a higher levelwith a Workable benefits marketplace.

p:800-­946-­6342       |      WWW.WORKABLECHOICE.COM

it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.it’s simple.At ConnectYourCare, we believe that consumer

directed healthcare accounts should be simple.

From HSAs to FSAs and HRAs, we manage all of

the complications and leave you with the savings.

Learn how simple it can be.

Email simple@connectyourcare.com.

31

20132013

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Cost transparency is necessary but not suffi cient to drive consumerism! Unnecessary or ineffective care purchased at the best price doesn’t impact health and fi nancial outcomes. This session will help you understand how leading companies are helping employees evaluate and choose the right care for their condition. You will learn how to integrate various consumer tools and services to deliver a seamless experience and make it easier for employees to be smarter consumers of health care.

Speakers: Praveen Mooganur, Co-founder & COO, WiserTogether Inc. and Steve Eno, Manager, Healthcare Programs & Marketing, GE Capital.

Mooganur Eno

When it comes to employee benefi ts, more is better.Across the country, employers trust UnitedHealthcare to provide their employees with quality medical plans. But did you know that we also offer many other types of benefi ts? From critical illness and accident insurance to dental plans, vision, life and disability, we offer insurance products that help protect your employees and their families. And when you choose UnitedHealthcare for all your benefi ts, you’ll save time with a single point of contact. To learn more, call your broker or visit uhc.com.

Visit us at Booth 211 at IHC Forum East 2013

©2013 United HealthCare Services, Inc. UnitedHealthcare Critical Illness product is provided by UnitedHealthcare Insurance Company on Form UHICI-POL-1 (01/12). UnitedHealthcare Accident product is provided by UnitedHealthcare Insurance Company on Form UHCAC-POL-1 (01/12) and in Texas on form UHCAC-POL-1-TX (01/12). Products may not be available in all states. UnitedHealthcare Vision® coverage provided by or through UnitedHealthcare Insurance Company or its affi liates. Administrative services provided by Spectera, Inc., United HealthCare Services, Inc. or their affi liates. UnitedHealthcare Dental® coverage provided by or through UnitedHealthcare Insurance Company or its affi liates. Administrative services provided by Dental Benefi t Providers, Inc., Dental Benefi t Administrative Services (CA only), United HealthCare Services, Inc. or their affi liates. UnitedHealthcare Life and Disability products are provided by UnitedHealthcare Insurance Company; and in California by Unimerica Life Insurance Company; and in New York by Unimerica Life Insurance Company of New York. UnitedHealthcare Insurance Company is located in Hartford, CT. Insurance coverage provided by UnitedHealthcare Insurance Company or its affi liates. Administrative services provided by United HealthCare Services, Inc. or their affi liates. Health Plan coverage provided by or through a UnitedHealthcare company.UHCGA636701-000

IT’S TIME TO GET MORE

the prescription for complicated health-benefit programs.

Visa Healthcare. the more efficient way to go.

more people go with Visa visa.com/healthcare

©2013 Visa. All rights reserved.

33

20132013

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HELP EMPLOYERS MANAGE COSTS IN 2014 & BEYONDHealth care reform is quickly changing the employee benefi ts landscape. Employers are faced with the critical tasks of reducing costs while continuing to provide attractive, consumer-friendly benefi t offerings that can help them attract and retain talent. In this workshop, Bart will discuss several card-based programs that can help employers accomplish these goals. Health care debit cards are not new, but the technology behind them continues to evolve and improve and many employers may be surprised at the options now available to them.

AmeriFlex is on the front-end of this innovative debit card technology, and continues to explore new ways to engage employees and enhance the consumer experience. Bart will give an overview of some of the more popular programs, including dental HRA and wellness, while also providing attendees with best practices on program implementation, employee education, and cost management.

Speaker: Bart McCollum, COO, AmeriFlex

McCollum

®

Acclaris is the leading provider of technology and services that power and simplify the complexities of consumer driven healthcare, flexible spending accounts, health insurance exchanges and other reimbursement programs for more than 3 million people. www.acclaris.com

More Innovation More Scalability More Value

Experience More.

PROPOSAL REQUESTS: info@flex125.com CALL TOLL-FREE: 888.868.FLEX (3539) www.flex125.com

IT’S ALL INCLUDED 1. Debit cards for all members and eligible dependents; 2. One debit card for all of your tax-advantaged account needs, including FSA, CRA, DCA, HRA, HSA; 3. Online enrollment tool and discrimination testing for FSAs; 4. Electronic connection to our enrollment system, or to your current HRIS system, to expedite the enrollment process—no paper required; 5. Dedicated account management team.

AMERIFLEX®| BUSINESS SOLUTIONS

AmeriFlex Convenience Card®

Consolidated FSA/HRA/HSA/CRA Debit Card PlatformAmeriFlex Convenience PortalWeb-based System for Administration of CDHC PlansWorkforce Payroll, Time and Attendance, Human Resources, and Benefits Administration

COBRA & Special Plan Billing ServicesEnterprise Class, Web-Based Solution for COBRA AdministrationCompliance ServicesResources and Guidance to Help Keep You Up-To-Dateand in Compliance with Evolving Regulations ePOP Order POP Documents Instantly Through Our Online Portal

E X P E C T M O R E

B U I L D I N G A B E N E F I T S F O U N D A T I O N

BECAUSE EMPLOYEES AND EMPLOYERS RELY ONTAX-ADVANTAGED PLANS TO SAVE MONEY . . .

we help them save EVEN MORE.

VISIT BOOTH 315 to discover business solutions that support healthcare consumerism.

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YEAR-ROUND BENEFITS COMMUNICATIONTaking the time to counsel employees about their benefi ts takes, well…time. Instead of scrunching everything into enrollment season’s narrow window, learn how keep employees engaged all year long. In this lively workshop presentation, you’ll receive

helpful tips about what’s important to share as well as when and how to share it. By delivering year-round benefi ts communication, you can beat the enrollment blitz and ensure that employees enter the season ready to make informed decisions about their benefi ts options.

Speaker: Harry Gottlieb, Founder, The Jellyvision Lab, Inc.

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Gottlieb

Healthcare is

Affordablewith a partner who doesn’t just talk lower costs, but guarantees them. Healthstat offers healthcare solutions that drive better employee health while reducing healthcare costs. Our experience, advanced technology, scalability and predictive modeling system can create an environment of wellness that works. As the leading provider of on-site primary care, health risk intervention, chronic care management and occupational medicine, Healthstat is here to change healthcare for the better. Inspire a healthy change today, by visiting healthstatinc.com.

WEL

LNES

S & HEALTH PRO

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TION

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WITH PERFORMANCE REPORTING

! Flexible Spending Accounts! Commuter Benefits! Health Savings Accounts! Health Reimbursement Arrangements! COBRA

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Our programs provide savings to both Employers and Employees – a win-win proposition. Employees reduce their taxes by participating in FSA, HSA and Commuter programs.

Fantastic.Just what working famil ies need.

© 2012 WageWorks, Inc. All rights reserved. WageWorks® is a registered service mark of WageWorks, Inc. © 2012 Visa. All rights reserved.

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20132013

HEALTH CARE CONSUMERISMAs an alternative to the traditional employer sponsored benefi t system in health care, the market place is shifting and moving towards a defi ned contribution approach to health care benefi ts, providing employees with even greater choice and responsibility

with respect to their health care. As the benefi ts market scrambles to offer defi ned contribution solutions via private exchanges — what are the requirements of an effective solution? What are the complexities that must be considered in entering this market space? Join us as we explore the topic of defi ned contribution — business drivers, defi nitions, complexities, market entrants, solution components and critical success factors.

Speaker: John Park, Chief Strategy Offi cer, Alegeus Technologies

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Park

You could change everything.

fusionhealth.com 1.888.505.0280

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Consumers are increasingly taking on more responsibility for their health care choices. With the growth of consumer-driven health plans, as well as greater insurer and employer reliance on incentives to promote wellness, a new generation of rules-based debit and prepaid cards has been developed to accommodate this drive towards consumerism and further invest consumers in their health care and general wellness.

Meet the challenges and obligations of PPACA

Moving incentives beyond health care and into healthy living

Combining targeted incentives with engagement activity

Speakers: Beth Griffi n, Global Business Leader for Healthcare and Insurance, MasterCard and David Vielehr, Vice President, Strategic Initiatives, Medagate, an InComm Company

Vielehr

Introducing the new face of bene!ts education.

Experience the latest innovation from Change Healthcarewww.changehealthcare.com/ihc13

888-920-5234engage@changehealthcare.com

Booth # 104

PRIVATE  INSURANCE  EXCHANGE

855-­‐563-­‐6993

Online  insurance  marketplace

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20132013

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BENEFITS THROUGH ENROLLMENT TECHNOLOGYIn this session you will hear from ConnectiCare’s Director of Consumerism Product Development, Michael Nigro and Workable Solutions’ Chief Strategy Offi cer, Ernie Harris about ConnectiCare’s new online benefi ts platform and consumer experiences with it. Attendees will also learn how ConnectiCare leveraged a technology partner, and the goals ConnectiCare hopes to achieve with their innovative approach.

Speakers: Ernie Harris, NPDP, Chief Strategy Offi cer, Workable Solutions, Inc. and Michael Nigro, Director, Consumerism Product Development, ConnectiCare

NigroHarris

Mercer is a global consulting leader in talent, health, retirement, and investments. We help clients around the world advance the health, wealth, and performance of their most vital asset — their people.

PRIVATE EXCHANGES … WHAT’S THE BUZZ?

1176

8-A

D-2

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Mercer Marketplace enables employers to: Mercer Marketplace provides employees with:

Visit us at www.mercer.com/exchangesuite, or contact us at mercermarketplace@mercer.com.

INTRODUCING

Drive breakthrough increases in CDH adoption and engagement...

...through patented, personality-­based communication programs

a product of ExperienceLabBozeman, Montana

406-­577-­1236

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20132013

WANT IT, HOW YOU WANT ITOur evolving U.S. health care system poses new challenges for access to quality and affordable care, when such care is most needed. This is particularly true for those suffering from — or at risk for — chronic disease. While an era of “Obamacare” in theory offers much promise for Americans in need of health care, those who are in immediate need, those who are chronically ill and those in areas of health care professional shortages are likely to face new barriers to access to appropriate and timely care, given current and emerging market dynamics and trends.

This workshop offers the opportunity to discuss access barriers and innovative solutions to the challenges we face in quality, affordable and timely health care access. It also provides insight into novel and strategic ways employers and employees can approach health care in a more individualized, cost-effective and effi cient manner, putting the consumer of health care back in the driver’s seat.

Moderator: Dr. Cynthia Haines, Chief Medical Offi cer, HealthDay

Panelists: Ralph Derrickson, CEO & President, Carena, Inc.; Mark McLaren, President, Virtual Health 24/7; and Dr. Douglas Smith, CMO, Consult a Doctor

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Derrickson SmithMcLarenHaines

Helping you navigate the rapidly changing benefi ts landscape.

Navigate Your Health Choice

Defi ned Contribution Healthcare

MasterCard  Dual  Value  Health  CardTM

The  first  dual  network  health  spending  card

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at  point  of  sale

accounts  on  one  card

and  loyalty  programs

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20132013

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AIM BY TRIANGULATING THE INTERESTS OF PAYORS,

Learn how this innovative model works and what independent studies by academic researchers indicate about the model’s effectiveness at achieving the Triple Aim. The featured speaker will be Cecily Hall, MedEncentive EVP and former Director of Benefi ts for the Microsoft Corporation. Cecily will also explain what makes the model unique, the savings this solution has been proven to achieve, and the science behind its effectiveness.

Speaker: Cecily Hall, Executive Vice President, MedEncentiveHall

Industry-leading benefi t and payment solutions to process every fi nancial transaction across the benefi t value chain

Industry-leading benefi t and payment solutions to process every fi nancial transaction across the benefi t value chain

alegeus.com

Come see us at the IHC Forum – Booth #115 Hear us speak: Thursday, May 9th from 3 – 4 pm Topic: “Defi ned Contribution: The Next Frontier of Healthcare Consumerism”

ALEG6209 IHC Ad Workbook 7-5x4-875ƒ.indd 1 3/28/13 9:27 AM

Affordable  Medical  Care  At  The  WorkplaceWeCare  TLC  is  a  Medical  Risk  Management  Company  that  implements  and  manages  employer  sponsored  onsite,  or  near  site,  primary  care  clinics

Better  Care  |  Lower  Cost

Learn  More  at  www.WeCareTLC.com

800-­941-­0644

WeCare  TLC  Differentiators  Transparent,  Accountable  Business  RelationshipPhysician  Led  Health  and  Wellness  Clinics  Staff  Dedicated  To  Your  Clinic  OnlyOnsite,  Face-­to-­Face  Lifestyle  ManagementServices  Customized  for  Each  ClientPerformance  GuaranteesLocal  Clinic  Oversight  by  WeCare  TLC’s  Corporate  Clinicians

47

20132013

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CONSUMERS AND GET INCREASED PARTICIPATION FROM YOUR EMPLOYEE POPULATION

Your company may have the most effi cient health care plan or innovative wellness strategy but if your employee engagement rate is at or below 10 percent does it really matter? In this share session, the top thought leaders around the country will showcase best and better communication strategies guaranteed to boost participation rates and energize and engage your employee population to be active participants in a workplace health plan or wellness program. Active interaction between the panelists and attendees is encouraged.

Moderator: Craig Foster, RSM Mid Market Solutions, Castlight Health

Panelists: Helen Nelling, Director of Compensation and Benefi ts, Wayne Farms LLC; Steve Eno, Manager, Healthcare Programs & Marketing, GE Capital; and Maurice Evans, Jr., Director of Human Resources, The Integral Group LLC

Foster Nelling Eno Evans

empowris is a qualified, accountable marketplace of the country’s top weight management programs, designed to provide your employee’s choice to drive engagement and create healthy outcomes. By qualifying programs, empowris ensures that employees are using programs designed for results. And, by building in accountability parameters for both programs and employees, success rates can be measured against employee investments.

Visit us at booth 303

For more informationJim Wieland, Vice President Business Development

7805 Hudson Road Suite 190 | St. Paul, MN 55125PH: 651-283-7838 jwieland@empowris.com www.empowis.com

A winning combinationOur unique experience in both the healthcare and payment services industries means unmatched expertise and reliability. TSYS Healthcare® is focused on lasting relationships and people-centered paymentsSM.

Integrity | Relationships | Excellence | Innovation | Growth

Visit us at booth #313

© 2013 Total System Services, Inc.® All rights reserved worldwide. TSYS® is a federally registered service mark of Total System Services, Inc.

Get to know us. 1.706.649.5080healthcare@tsys.comwww.tsyshealthcare.com

49

20132013

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Public and private insurance exchanges are new and evolving. Though it remains to be seen what shape they will ultimately take, it is clear that consumers moving onto any type of exchange will require a range of tools to support their health care decision-making. Whether provided by the plan sponsor or carrier, the following tools are critical for consumers as they take on more responsibility for their care:

A comparison tool that makes it easy for consumers to understand and compare benefi t plan designs

A treatment cost calculator that provides out of pocket cost estimates for anticipated services, procedures, and preventive care for chronic conditions

A multi-channel personalized messaging solution to help consumers be proactive in fi nding ways to save money, manage their chronic conditions, and stay healthy

Speaker: Jody Amodeo, Vice President, Practice Leadership, Truven Health Analytics and Matthew Collins, Director, Product Management, Truven Health Analytics

Amodeo Collins

Leading employers are choosing CastlightHealth. 13%

Reduction in Health Care

Spend*

80%Employee

Engagement

Castlight Health provides cost and quality transparency through a health care management suite that delivers proven, measurable results for companies and their employees.

info@castlighthealth.comww.castlighthealth.com

Castlight Health is your guide to health care.

*Versus projected health care spend. Savings reinvested into other health & wellness programs.

Visit us at Booth #113

A healthy, engaged workforce makes for a healthier organization!Ceridian LifeWorks

The Ceridian LifeWorks family of employee assistance and wellness solutions is designed to help empower your employees to become healthier and more productive. By adding LifeWorks resources to your bene!t o"erings, you can show your dedication to your employees’ well-being and work-life balance, while improving their productivity and retention.

Learn more at booth #305.

Ceridian Ad IHC 2013.indd 1 3/26/2013 1:13:17 PM

51

20132013

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EMPLOYERS: ACOs

As the nation embraces healthcare reform, outcomes-based models including Patient-Centered Medical Homes (PCMHs) and Accountable Care Organizations (ACOs) are becoming more prevalent. Built on fundamentals that aim to achieve reduced costs, quality care and enhanced patient outcomes, it is essential certain evidence-based services, such as chiropractic care, be

included.

During the session, a collection of data supporting the cost effectiveness and clinical effi ciency of chiropractic care will be presented. Inclusion of chiropractic care offers an opportunity for ACOs to better manage costly conditions, such as musculoskeletal conditions, and provide real value to patients, payers and providers.

Speaker: Dr. Gerard W. Clum, Director of the Octagon at Life UniversityClum

Do you want to save millions of dollars in healthcare costs?

Stop By Our Booth to Learn More About How Your Company Can Save Health Care Costs and Improve Employee Health Navigation!

Medical Decision Support®

53

20132013

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Accountable care, bundled payments, consumerism, disease management, transparency, cost-shifting — most of the solutions being proposed to fi x health care are deceptively ineffective and will not achieve employers’ healthcare goals. Employers who want health improvement, higher productivity and lower costs must take control — NOW.

How did we get so spoiled? A prescription to engage the apathetic and avoid the high cost of chronic illness.

Health care is essential. Caring about health is ecstasy. A blueprint for a fresh focus on wellness.

The new perspective that healthcare needs, but that the medical establishment shuns. Surreptitious solutions that employers desperately need.

Speaker: R. John Kaegi, Chief Corporate Strategist, Healthstat, Inc.

Kaegi

Worksite health solutions customized for your business.

Primary Careat work

www.quadmedical.com

ONSITE HEALTH CLINICSCORPORATE HEALTH SUITES

Content and Design AHIP—All Rights Reserved: © AHIP 2013

Learn. Achieve. Succeed.www.ahip.org/courses800.509.4422Support@AHIPInsurance Education.org

Enhance Your Understanding of the A!ordable Care Act

Connect with AHIP Through These Social Media Channels

Follow @AHIPEducation and @AHIPCoverage

® Follow AHIP’s LinkedIn Profile

Follow the AHIP Coverage Blog at www.ahipcoverage.org

With the ACA Compliance Online Series from AHIP, you will increase your understanding of the complex A!ordable Care Act. Plus, you’ll earn credits toward the Healthcare Compliance ProfessionalTM designation.

Available Courses: (More to come later this year)

Accountable Care Organizations (ACOs) Health Insurance Exchanges and the Affordable Care Act (ACA) Understanding MedicareUnderstanding the Summary of Benefits and Coverage (SBC)

Start Today. Visit www.ahip.org/courses.

55

20132013

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Study after study show humans spend the majority of their life asleep. However we don’t really fully understand the need for sleep or how much sleep is enough to maintain a healthy and productive lifestyle. Employers, who have multiple shifts in their employee population, such as factories and transportation, could be suffering lower productivity rates simply because their employees are not well rested and becoming increasingly unhealthy. In this workshop attendees will learn:

A Report Card: Health Care Economics in the U.S.

The Pillars of Health: Create Health and Prevent Disease

Focus on Sleep: Economic Benefi ts of Healthy Sleep

Integrated Sleep Management: Driving Outcomes

Speaker: Dr. Jeffrey Durmer, M.D., Ph.D., Co-Founder and Chief Medical Offi cer of Fusion HealthDurmer

MANAGE COST. MAXIMIZE CARE.

MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MANAGE COST. MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.MAXIMIZE CARE.

THE CHASE HEALTH SAVINGS ACCOUNT

A SMART WAY FOR EMPLOYEES TO PAY FOR HEALTHCARE

57

20132013

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Exchanges or Marketplaces are trending in health care. The ultimate in health care consumerism, private exchanges — group, individual, retiree — will be up and running in time for this year’s open enrollment. State- and federally-run exchanges begin Jan. 1, 2014. The exchanges will change the way Americans acquire health coverage and how employers offer coverage. This share session will focus on what exchanges are, their value and viability and how employers, brokers, advisors, TPAs, and consumers can benefi t from exchanges. Active interaction between the panelists and attendees is encouraged.

Moderator: Elena E. Merino, President and CEO, The Meridian Group

Panelists: Dr. John Reynolds, CEO, Cielostar; Terry McCorvie, CEO, Workable Solutions, LLC; Ronnie Lapidus, Senior Product Manager for Consumer Directed Health Care, Ceridian; and Shandon Fowler, Director of Product Management, Marketplaces for Benefi tfocus

Reynolds McCorvie LapidusMerino Fowler

First  Stop  Health  provides  employers  and  employees  with  a  convenient,  quick,  

and  affordable  solution  for  everyday  health  needs  as  well  as  major  health  crises  

that  require  skill  and  advocacy  to  navigate.  Whether  bundled  with  traditional  health  

insurance  or  provided  as  a  voluntary  benefit,  our  package  of  medical  services,  

tools,  and  information  provides  a  highly  efficient  complement  that  will  save  

employers  and  employees  money.

WWe  provide  a  cost  effective  service  that  saves  our  typical  member  or  his  or  her  employer  more  than  $1,000 per year  by:

Healthcare Transparency Solutions

for Health Plans and Employers

Introducing HealthSparq, an integrated transparency solution set that you can integrate into your member/employee portal. HealthSparq leverages claims-based treatment timelines and costs linked together with patient reviews and community discussions to provide best practice solutions. The software-as-a-service platform turns patients into informed healthcare shoppers, allowing them to

Empowering Healthcare Shopping

Contact us today for a demonstration of our solutions

HealthSparq.com 503-220-6200 info@healthsparq.com

Visit us at Booth #410 to

learn more about HealthSparq

Provider Search Cost Estimators

Patient Reviews Health & Wellness

Community

Provider SearchProvider Search Cost Estimators

Patient Reviews Health & Wellness

Community

Cost Estimator

Provider Search Cost Estimators

Patient Reviews Health & Wellness

CommunityPatient Reviews

Provider Search Cost Estimators

Patient Reviews Health & Wellness

CommunityOnline Community

Find out why 15 health plans across 20 states

have already signed on with HealthSparq.

59

2013

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PLAN DESIGNUnitedHealthcare’s Diabetes Health Plan launched in 2009 with employers looking to better engage plan members with

diabetes. Through a combination of plan design and consumer education, members enrolled in Diabetes Health Plan increase their compliance with the American Diabetes Association’s measures of diabetic control. Join UnitedHealthcare to learn more about how value-based plan designs like Diabetes Health Plan work and what best practices employers are adopting to drive real changes in consumer behavior that improve the health of those with chronic conditions and reduce plan costs.

Speaker: Craig Hankins, Vice President, Consumer Engagement Products, UnitedHealthcareHankins

It’s a new frontier for workplace bene!ts.

De!niteBene!ts gives you a de!nite advantage when it comes to helping your clients increase

employee morale, productivity and attendance.

In the post-reform era of high deductibles, reduced bene!ts and increased employee

participation in healthcare decisions, De!niteBene!ts helps employees navigate the complex world of healthcare and at the same

time save on everyday expenses.

We’ll see you at IHC Forum East.

May 9 & 10 Atlanta, GA

Come to our booth #205!

This is Not Insurance.

De!niteBene!ts™ is moving you forward.

Did we mention you could be driving this car for as little as 500 memberships?

61

20132013

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With over 1,000,000 accounts and $1.6B in deposits, J.P. Morgan is the largest administrator of HSAs in the country. In this workshop J.P. Morgan shares its experience and observations of the account holders it serves, including information on account balances, contribution and distribution activity, as well as investment behavior allowing you to see fi rsthand how health savings accounts have become an integral part of helping people save and pay for medical expenses.

Speaker: Jason Kessler, Vice President, HSA Product Manager, J.P. MorganKessler

62

Formerly CDHC Solutions FORUM2013

Last year, the Global Life Sciences Group at Ernst & Young released their 7th Annual report under the Progressions banner. That report was called “The Third Place: Health Care Everywhere.” In that report, they make the bold and provocative declaration that everybody in the business of health care is effectively in the behavior change business. This panel of leading mHealth experts is

designed to explore the role of Mobile Health – or mHealth – in changing both clinical and consumer behavior.

Speakers: Dan Munro, Contributor, Forbes.com; Bruce Brandes, EVP, Airstrip Technologies; Sonny Vu, CEO, Co-Founder of Misfi t Wearables; and Meredith Ressi, President, ManhattanResearch, LLC

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Munro Brandes Vu Ressi

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BENEFITS EDUCATIONEmployers are increasingly seeking ways to engage their employees to become more informed and proactive health care consumers. To do so successfully, they must provide education and engagement solutions that speak “consumer speak” and keep them coming back for more. Enter game mechanics and the call to turn big data into actionable data. In this session, participants will explore:

Trends in health care consumerism

The ROI of employee engagement, including improved employee satisfaction and cost containment

How retail best practices can drive health care consumerism

Game mechanics and other innovations in benefi ts education

Turning big data into actionable data

Specifi c techniques that have helped one company transform its employees from passive to active health care consumers – saving both the employer and employees money

Speaker: Clayton Nicholas, Vice President, Strategy and Marketing, Change Healthcare

Nicholas

64

Formerly CDHC Solutions FORUM2013

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HEALTH CARE AND HEALTHYour employees are not children. They want to be treated like adults and make their own decision about their health care choices. However, if they do not have the proper education and decision-support tools they may not be able to make the best choices when it comes to getting care. In this share session, some of the top thought leaders in the nation offer tips and provide tools on how to create better more educated consumers of health care. Active interaction between the panelists and attendees is encouraged.

Moderator: John Linss, Founder MedServ Global

Panelists: Bill Gibson, Vice President, National Sales, New Benefi ts; Barbara Barrett, Assistant Vice-President of Human Resources, Langdale Industries, Inc.; and Dave Seem, EVP and Chief Financial Offi cer, Miller Zell

Gibson SeemBarrettLinss

65

2013

GOLD SPONSORSgBehavior

InteliSpend Prepaid Solutions, LLC

Target

Truven Health Analytics

SILVER SPONSORSAlegeus Technologies

AmeriFlex

CieloStar

ConnectYourCare

Evolution1

Foundation for Chiropratic Progress

FusionHealth

Healthstat, Inc.

HSA Bank

J.P. Morgan

Jellyvision Lab, Inc.

MasterCard

MedEncentive

Mercer

PayFlex

UnitedHealthcare

UnitedHealthcare Specialty Division

Visa Healthcare

WageWorks

Workable Solutions

BRONZE SPONSORSAcclaris

America’s Health Insurance Plans (AHIP)

ARAG

Benefi tfocus

Castlight Health

CDHCentric

Ceridian

Change Healthcare

Consumers Medical Resource

Delta Dental

Discovery Benefi ts

empowris

First Stop Health

Health Partners America

HealthSparq

InsureXSolutions

Kaiser Permanente

Mayo Clinic

MedServ Global

New Benefi ts

Orriant

Protocol Driven Healthcare, Inc. (PDHI)

QuadMed

SelectAccount

Tango Health

TSYS Healthcare

WeCare TLC

Wiser Together

PARTNERSAtlanta Association of Health Underwriters (AAHU)

American Association of Preferred Provider Organizations (AAPPO)

Benefi tsLink.com & EmployeeBenefi tsJobs.com

Care Continuum Alliance

Enroller Resource Center (ERC)

Insurance Thought Leadership

MyHealthGuide Newsletter

National Association of Alternative Benefi ts Consultants, Inc. (NAABC)

National Association of Health Underwriters (NAHU)

National Association of Specialty Health Organizations (NASHO)

National Association of Vision Care Plans (NAVCP)

OnSite Clinics

ShareWIK Media Group

The Leapfrog Group

Third Party Administrators Association of America (TPAAA)

United Benefi t Advisors (UBA)

Wye River Group on Healthcare (WRGH)

Worldwide Employee Benefi ts Network, Inc. (WEB)

A SPECIAL THANK YOU TO OUR SPONSORS & PARTNERS

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GOLD SPONSORS

gBehaviorwww.gbehavior.com

gBehavior offers complete reward solutions that incentivize program participants for healthy behavioral changes. Our wellness platform, Rewards for Wellness, tracks participants’ progress against pre-determined goals, and rewards them for achieving these goals. gBehavior handles all phases of design, implementation, engagement, rewards management and in-depth reporting. gBehavior offers a unique value proposition – no monthly fees. We get paid only on results.

InteliSpend Prepaid Solutions, LLCwww.intelispend.com

InteliSpend offers intelligent prepaid solutions for a broad range of business needs, including a product designed specifi cally for wellness: the MasterCard® Wellness Prepaid Card. It inspires and sustains participation by giving individuals the ability to shop and select their ideal reward. Plus, InteliSpend prepaid reward cards are supported by services fl exible enough to fi t all kinds of wellness initiatives. Visit us at the IHC Forum or online to learn more.

Targethttps://health.target.com

Target Corporation is a discount retailer that provides on-trend merchandise at attractive prices in 1,782 stores nationwide and online at Target.com. Through its more than 1,600 pharmacies and 54 retail clinics, Target® brings health and care together and makes both more accessible. More human. More Target. Here, simplicity meets convenience with good-for-you products and in-the-know advice. For more information, please visit https://health.target.com

Truven Health Analyticswww.truven.com

Truven Health Analytics, formerly Healthcare at Thomson Reuters, delivers unbiased information, analytic tools, benchmarks, and services to the healthcare industry. Hospitals, government agencies, employers, health plans, clinicians, and life sciences companies have relied on us for more than 30 years. We combine deep clinical, fi nancial, and healthcare management expertise with innovative technology platforms and information assets to make healthcare better by collaborating with our customers to uncover and realize opportunities for improving quality, effi ciency, and outcomes.

SILVER SPONSORS

Alegeus Technologieswww.alegeus.com

Alegeus Technologies is an industry-leading benefi t and payment solutions provider that enables our clients to differentiate and compete in a rapidly changing marketplace. Alegeus provides a comprehensive suite of solutions and services capable of processing every fi nancial transaction that occurs across the benefi t value chain — from enrollment and premiums, to benefi t accounts, claims and payments.

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AmeriFlexwww.fl ex125.com

Established in 1998, AmeriFlex is an independent third party administrator providing technology-based, consumer-driven benefi ts and compliance solutions. AmeriFlex is headquartered in Frisco, Texas, and serves thousands of employer clients representing millions of individual participants nationwide.

CieloStarwww.cielostar.com

CieloStar has helped brokers, employers and employees navigate the ever-changing world of benefi ts for 25 years. Now, with the dawn of “Defi ned Contribution Health Care” we are again on the leading edge with an expanding suite of products and services including private exchanges, CDH administration, COBRA, enrollment, bill consolidation and provider payment solutions.

ConnectYourCarewww.connectyourcare.com

ConnectYourCare offers a leading CDH accounts platform, including HSAs, FSAs, and HRAs. The ConnectYourCare solution provides employees with a transparent and seamless transition to CDH. Our stewardship model utilizes behavioral economics optimizing the CDH experience. ConnectYourCare was proudly named the leader in CDH solutions by Forrester, an independent market research fi rm.

Evolution1www.evolution1.com

Evolution1 and our Partners serve more than 9 million consumers, making us the nation’s largest electronic payment, on-premise and cloud computing healthcare

solution that administers reimbursement accounts, including HSAs, HRAs, FSAs, VEBAs, Wellness and Transit Plans. It is the only solution that offers a single end-to-end user experience, provides innovative auto-substantiation technologies, and automates workfl ow for Partners, employers, and consumers. It does all this on one technology platform comprised of 1Cloud™, 1Direct™, 1Pay™, 1View™, 1Plan™, and 1Mobile™. Evolution1 and our Partners are dedicated to delivering value, reducing costs and simplifying the business of healthcare.

Foundation for Chiropratic Progresswww.foundation4cp.com

Employers and insurers are shifting their attention to value-based insurance design and its associated cost-sharing principles. While these plans have generally been used to lower cost-sharing for highly effective prescription drugs, the same strategies may be applied to non-drug services. In the case of low back pain, a leading ailment in the US, employers and health plans will fi nd that the utilization of chiropractic care will lead to cost-savings and improved quality of life. This session will expand on the value-based approach for non-evasive treatments, using evidence based assessments to support decision-making at the employer, health plan and individual levels. Learn more about the Foundation for Chiropractic Progress.

FusionHealthwww.fusionhealth.com

Fusion Health® delivers innovative health care technology and care management solutions focused on preventing chronic disease and reducing cost. We enable employers and health plans to radically alter the trajectory of spiraling health-related costs through the fusion of proprietary cloud-based technology, leading medical expertise and actionable data analytics.

Healthstat, Inc.www.healthstatinc.com

Healthstat, Inc. is a leading provider of on-site primary care, high health risk intervention and disease management services. Our goal is to alleviate a corporation’s rising cost

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of healthcare by improving the health of their employees. With the utmost discretion, we identify chronic health risks and work with the employee to manage their condition before it requires more serious treatment. We accomplish this through the implementation of on-site clinics, preventative care and wellness programs. We get proven results and judge success through both the bottom line and the healthy life. Today, we serve over 200,000 employees at more than 100 companies and staff over 300 clinics nationwide.

HSA Bankwww.hsabank.com

At HSA Bank, we’ve been helping businesses optimize their healthcare spending for over 15 years. We offer unmatched service and expertise when it comes to health-based savings accounts. You can count on our dedicated business relations team for turnkey solutions and ongoing support that help your business and workforce save for a healthy future. To connect with your regional representative, call 866.357.5232 or visit hsabank.com. HSA Bank is a division of Webster Bank, N.A., Member FDIC.

J.P. Morganwww.jpmorgan.com

J.P. Morgan has been administering HSAs since their inception and currently manages more than 900,000 HSAs under their consumer brand Chase for over 10,000 employers in all 50 states. Benefi ts professionals trust J.P. Morgan every day to provide smart, fl exible fi nancial solutions and outstanding service to meet their unique needs. For more information, go to jpmorgan.com/hsa.

Jellyvision Lab, Inc.www.meetalex.com

The Jellyvision Lab, Inc., offers a novel approach to benefi ts communication. ALEX™ is a most innovative, effective, and beloved Virtual Benefi ts Counselor, at least according to companies and employees that have met him. Designed as an interactive, online experience, ALEX explains benefi ts in a way that employees can understand

and makes recommendations based on employees’ needs. Oh, and he does all this while saving administrators time, money and enrollment headaches.

MasterCardwww.mastercard.us

MasterCard (NYSE: MA), is a global payments and technology company. It operates the world’s fastest payments processing network, connecting consumers, fi nancial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities — such as shopping, traveling, running a business and managing fi nances — easier, more secure and more effi cient for everyone.

MedEncentivewww.medencentive.com

MedEncentive offers a patented, web-based incentive system that’s been independently validated to control healthcare costs. Doctors and patients earn fi nancial rewards for declaring adherence to best practices and healthy behaviors, provided they agree to be accountable to the other party for doing so. Easy to implement and embraced by users.

Mercerwww.mercer.com

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer’s 20,000 employees are based in more than 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.

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PayFlexwww.healthhub.com

PayFlex® is leading the way in account-based health plan technology and innovation. HealthHub®, powered by PayFlex®, combines benefi ts administration with wellness solutions to educate, engage and empower employees to improve their health and fi nancial wellbeing. Incentive-based wellness programs integrated with account-based health administration sets PayFlex® apart in the consumer-directed marketplace.

UnitedHealthcarewww.uhc.com

UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefi t programs for individuals, employers and Medicare and Medicaid benefi ciaries, and contracts directly with more than 650,000 physicians and care professionals and 5,000 hospitals nationwide. UnitedHealthcare serves more than 38 million people and is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversifi ed Fortune 50 health and well-being company.

UnitedHealthcare Specialty Divisionwww.uhc.com

UnitedHealthcare Specialty Division is a leading provider of employee health and voluntary benefi ts including accident, dental, vision, life, disability and critical illness insurance. UnitedHealthcare’s networks include more than 53,000 vision access points and 67,000 dentists. Over 75,000 small, midsize and large businesses and 14.5 million individuals protect their income, fi nancial security and health through UnitedHealthcare’s products and services including accident, dental, vision, life, disability, accident and critical illness insurance.

Visa Healthcarewww.usa.visa.com

Visa Healthcare cards can encourage increased employee participation and satisfaction in tax-advantaged health care programs (FSA/HRA, HSA) while helping to reduce administrative expenses. Maximizing these programs with Visa Healthcare cards provides accountholders with fast, convenient access to funds, which can ease administration and drive participation through increased value for employees. Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Visa’s processing network is capable of handling more than 20,000 transaction messages per second, with reliability, convenience and security.

WageWorkshttps://www.wageworks.com

WageWorks, Inc. is a leading on-demand provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefi ts, or CDBs, in the United States. We administer and operate a broad array of CDBs, including spending account management programs, such as health and dependent care Flexible Spending Accounts, or FSAs, Health Savings Accounts, or HSAs, Health Reimbursement Arrangements, or HRAs, and commuter benefi ts, such as transit and parking programs.

Workable Solutionswww.workablesolutions.com

Workable Solutions is based in Orlando, FL and provides a full array of employee benefi t solutions including HSA, HRA, FSA and commuter accounts, COBRA administration, and benefi ts administration outsourcing. They offer a comprehensive benefi t exchange application, Workable Choice, which provides plan selection assistance, comparison-shopping technology, eligibility management, enrollment, consolidated billing, and more. Workable also offers a myriad of defi ned contribution options, which allow employers to control their employee health care costs while giving their employees greater choice and fl exibility.

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EXHIBITORS

ARAGwww.araggroup.com

ARAG® is a leading provider of voluntary legal insurance products and services for employers, membership groups and associations. More than 400 organizations count on ARAG to expand their benefi ts programs and gain a competitive advantage in attracting employees and members. We offer fully insured legal plans — not just discount services — which we believe results in greater satisfaction. Our turnkey solutions require minimal administration and are available at no cost to your organization.

Acclariswww.acclaris.com

Acclaris delivers fi nancial technology and services that power and simplify the complex administration of HSAs, HRAs, FSAs and much more for HR outsourcers, benefi ts administrators, fi nancial institutions and health plans. Acclaris offers clients an innovative approach to faster, more profi table growth, greater agility and higher member satisfaction.

America’s Health Insurance Plans (AHIP)www.ahip.org

America’s Health Insurance Plans (AHIP) is a national association representing nearly 1,300 member companies providing health insurance coverage to more than 200 million Americans.

Benefi tfocuswww.benefi tfocus.com

Benefi tfocus is a leading benefi ts technology provider. Over 18 million members and 300,000 employers use the Benefi tfocus cloud-based platform to shop, enroll,

manage and exchange all their benefi ts in one place. From consumer engagement and enrollment to communication and billing, Benefi tfocus is creating a better way to manage benefi ts.

Castlight Healthwww.castlighthealth.com

Castlight Health enables employers, their employees, and health plans to take control of health care costs and improve care. With engagement rates up to 70% Castlight helps companies create true behavior change among employees so they can achieve proven, measurable results. Named #1 on The Wall Street Journal’s list of “The Top 50 Venture-Backed Companies” for 2011 and one of Dow Jones’ 50 Most Investment-Worthy Technology Start-Ups, Castlight Health helps the country’s self-insured employers and health plans empower consumers to shop for health care. Castlight Health is headquartered in San Francisco and backed by prominent investors including Allen & Company, Cleveland Clinic, Maverick Capital, Morgan Stanley Investment Management, Oak Investment Partners, Redmile Group, T. Rowe Price, U.S. Venture Partners, Venrock, Wellcome Trust and two unnamed mutual funds.

CDHCentricwww.experiencelab.com

ExperienceLab has created a breakthrough, patented communication program for employers that want to increase adoption and usage of consumer directed health (CDH) insurance plans among their employees. CDHCentric, sold on a subscription basis, delivers regular, multi-media communications that are tailored based on seven unique attitudinal segments developed from proprietary research.

Ceridianwww.ceridian.com

Ceridian is a global business services company that provides a variety of human resource solutions. From benefi ts to payroll services, we help organizations maximize their human, fi nancial and technology resources. Whether an organization’s goals are to save money or improve productivity, Ceridian provides the insights and solutions that ensure success.

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Change Healthcarewww.changehealthcare.com

Change Healthcare’s mission is to engage consumers in obtaining personalized, actionable cost-savings information that changes the way they purchase health care. Built on a database of claims from a national client base, CHC delivers savings to health plan members and employers, and offers the only tool able to generate and proactively communicate savings opportunities customized to the individual, their plan and their local area.

Consumers Medical Resourcewww.consumersmedical.com

Consumers Medical Resource (CMR) provides Medical Decision Support® (MDS) services to help its members become more empowered and accountable consumers of health care. MDS addresses all medical conditions and supports decisions at any point in the continuum of care, including: facilitating expert second opinions, confi rming diagnoses and treatment plans, and uncovering new treatment options.

Delta Dentalwww.deltadentalins.com

Delta Dental leads the industry in designing innovative dental coverage programs that keep costs down and deliver quality care. Our diverse client list includes everyone from Fortune 100 companies to public agencies to individuals and families. Our customer’s satisfaction is based on our expansive dentist network, cost-saving mechanisms and superior customer service. We are part of the Delta Dental Plans Association that provides dental coverage to more than 59 million people in the US.

Discovery Benefi tswww.discoverybenefi ts.com

Discovery Benefi ts is the 6th largest third party administrator of FSA, HSA, HRA, Transportation and COBRA plans. Discovery’s philosophy is to provide responsive and fl exible administrative services creating value for our clients and

their employees. We are a consumer-focused organization blending people and technology to provide high-quality customer service and administration.

empowriswww.empowris.com

empowris is a qualifi ed, accountable marketplace of the country’s top weight management programs, designed to provide your employee’s choice to drive engagement and create healthy outcomes. By qualifying programs, empowris ensures that employees are using programs designed for results. And, by building in accountability parameters for both programs and employees, success rates can be measured against employee investments.

First Stop Healthhttps://www.fshealth.com

First Stop Health is your personal online medical advice service. We offer 24/7 access to our US-based and licensed doctors for you and your entire family. Whether it’s advice, a prescription or just the peace of mind that you don’t need to go to the ER, our doctors can help.

Health Partners Americawww.healthpartnersamerica.com

Health Partners America creates tools, training and technology for fi nancial service professionals to help them sell more effectively. Through our thought leadership white papers, media appearances and keynote speaking, we build awareness around the REAL solutions to America’s health care crisis.

HealthSparqwww.healthsparq.com

HealthSparq offers an integrated health care transparency solutions platform that brings the online shopping experience to health care by leveraging provider and claims data with cost and treatment data linked together with community reviews and discussions. HealthSparq’s software-as-a-service platform is designed to be integrated into health plan and employer websites. HealthSparq is part of the

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Cambia Health Solutions family of companies and is located in Portland, Oregon. To learn more about HealthSparq, visit www.HealthSparq.com and follow @HealthSparq on Twitter. To receive a HealthSparq demo, please send an email to info@HealthSparq.com or call 503-220-6200.

InsureXSolutionswww.insurexsolutions.com

InsureXSolutions® is a private exchange that helps businesses of all sizes in the new healthcare landscape. Available in select markets, InsureXSolutions offers defi ned contribution funding options, an online marketplace with multiple coverage options from leading insurance companies, decision support tools and a call center with licensed insurance professionals. InsureXSolutions is operated by Flexible Benefi t Service Corporation (Flex), a leading provider of consumer driven benefi t programs for the past 25 years. Learn more at www.insurexsolutions.com.

Kaiser Permanentewww.healthy.kaiserpermanente.org

Kaiser Permanente is committed to helping shape the future of health care. Our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 9 million members nationwide, including more than 240,000 members in metro-Atlanta.

Mayo Clinicwww.populationhealth.mayoclinic.com

Mayo Clinic extends medical expertise to people throughout their lives through its population health and third-party benefi ts administration solutions. An integrated suite of online, phone and print programs aim to facilitate wise health care consumerism by improving population health and increasing productivity. Benefi ts administration services include consumer-drive health plan options and reimbursement account options. Contact us to learn more about Mayo Clinic resources to improve health and increase engagement.

MedServ Globalwww.medservglobal.com

MedServ Global is leading the way in delivering effective and fl exible healthcare solutions that save money and improve health. Our Integrated HealthShare Solutions Platform transforms health benefi t plans by putting economic, health, and wellness choices into the hands of the people that are directly affected and provides the support to help them be better health care consumers. Each component is tailored to encourage personal involvement in altering health and health care purchasing behaviors which saves money for employers and employees while improving overall population health. By integrating components such as Education and Engagement, Access and Affordability, and Wellness and Incentives, these solutions create an environment that drives maximum adoption and effectiveness.

New Benefi tswww.newbenefi ts.com

New Benefi ts provides a full range of valuable non-insurance health and lifestyle benefi ts. Thousands of clients trust New Benefi ts to deliver superior products, customer service, administration, print services, billing and compliance. Stop by our booth to hear how Defi niteBenefi ts can help your employees save money on health care.

Orriantwww.orriant.com

Orriant helps businesses produce a better, more profi table product by creating a workforce that is healthier, more productive, and less expensive to insure. Orriant’s proven strategy is to hold people accountable for improving their health as an integral part of your benefi t strategy in a way that is fair and compassionate to all.

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Protocol Driven Healthcare, Inc. (PDHI)www.pdhi.com

Protocol Driven Healthcare, Inc. (PDHI) is a health care technology company that licenses the ConXus® health improvement platform for the delivery of workplace wellness programs and wellness analytics. The ConXus Platform is used by wellness providers servicing many end clients and large employers delivering comprehensive wellness programs with coaching. ConXus modules can be deployed in multiple confi gurations to match client service levels, with additional localization for each end-client.

QuadMedwww.quadmedical.com

QuadMed is a nationally recognized leader in innovative healthcare solutions, and offers comprehensive healthcare services tailored to your company’s goals and employee health needs. QuadMed specializes in staffi ng, managing and operating employer-sponsored primary care centers that offer services spanning the care continuum to ensure a model that best meets our clients’ needs. This includes onsite, near-site, multiemployer/shared sites, corporate health suites and telehealth options.

SelectAccountwww.selectaccount.com

SelectAccount is one of the largest spending account administrators in the nation. Known for service excellence, health care expertise, and product innovation, SelectAccount offers a full line of spending accounts for one competitive fee and high interest rates. To learn more, visit www.selectaccount.com, or contact Larry Deegan at 1-847-273-1649.

Tango Health www.tangohealth.com

Tango Health helps reduce the total cost of health benefi ts for employers and employees by driving adoption of HDHP+HSA, eliminating the HSA administrative burden

and maximizing the tax savings. Employers that are focused on containing or reducing their health care costs have come to rely on Tango’s software and services.

TSYS Healthcarewww.tsys.com

TSYS Healthcare TSYS Healthcare provides end-to-end strategic payment solutions for consumer directed healthcare. We partner with benefi ts administrators, fi nancial institutions, health plans and software providers to navigate all aspects of HSAs, HRAs, FSAs, cash reimbursements and lines of credit, rewards and claim payments. TSYS Healthcare cards offer participants the security they expect along with the ability to conveniently access funds from multiple accounts and manage their benefi ts payments with simplifi ed single-card access. Clients and partners benefi t from simplifi ed processes, reduced paperwork and cost savings that contribute to improved return on investment.

WeCare TLCwww.wecaretlc.com

WeCare TLC is a medical risk management company that leverages onsite primary care clinics to provide solutions to rising health care costs while improving patient health and wellness. Our holistic approach to care empowers the clinic staff to act as patient advocates, which increases compliance and decreases unnecessary expensive services.

Wiser Togetherwww.wisertogether.com

Wiser Together, helps patients choose the right care at the time. It offers an innovative online treatment selection & shared decision support platform that helps patients make evidence-based, cost effective treatment decisions across musculoskeletal, cardiovascular, mental health, diabetes, pregnancy and respiratory illnesses saving payers money. Currently 1.5 million members have access to the platform through employers and health plans in the country. WiserTogether was founded in 2008 and is based in Washington, DC.

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PARTNERS

Atlanta Association of Health Underwriters (AAHU)/www.atlantaahu.org

The Mission of the Atlanta Association of Health Underwriters is to provide in-depth education, advocacy and professional development to its

members so that they may better serve the public and decision makers in securing and maintaining health and related insurance coverage.

ABA HSA Councilwww.aba.com/issues/HSA

The ABA HSA Council is an organization of banks, insurers and

technology leaders committed to increasing the adoption velocity of health savings accounts in the United States. The ABA HSA Council represents its members before Congress, the White House and U.S. Courts in order to preserve the ability of Americans to pay for healthcare using an HSA.

American Association of Preferred Provider Organizations (AAPPO)www.aappo.org

The American Association of Preferred Provider Organizations (AAPPO) is the leading national association of preferred provider organizations

(PPOs). AAPPO’s membership includes both payer and non-risk networks, as well as affi liate organizations. Established in 1983, AAPPO was created to advance awareness of the health care benefi ts — greater access, choice and fl exibility — that PPOs bring to more than 203 million Americans. Since its inception, AAPPO has been the only association advocating solely on behalf of PPOs and their affi liates, and continues to lead the way in promoting, supporting and advocating on behalf of the PPO industry.

Benefi tsLink.com & EmployeeBenefi tsJobs.comwww.benefi tslink.comwww.employeebenefi tsjobs.com

Since 1995, the Benefi tsLink daily e-newsletters have provided employee benefi ts

professionals with the latest developments and analysis in plan compliance, administration, policy and design — we

scour the web to deliver the very best articles to keep you on top of this ever-changing fi eld. Our website includes active message boards, industry news and an extensive calendar of conferences and webcasts. EmployeeBenefi tsJobs.com offers the opportunity to fi nd the best-informed benefi ts professionals to fi ll job openings in this niche fi eld.

Care Continuum Alliancewww.carecontinuumalliance.org

The Care Continuum Alliance represents more than 200

organizations and individuals and aligns all stakeholders on the care continuum toward improving population health. Through advocacy, research and education, the Care Continuum Alliance advances strategies to improve care quality and outcomes and reduce preventable costs for the well and those with and at risk of chronic conditions. Learn more at www.carecontinuumalliance.org.

Enroller Resource Center (ERC)www.enrollerresourcecenter.com

Enroller Resource Center (ERC) has almost 1300 independent

benefi t counselors (230 bilinguals) located all across the country. These enrollers contract with carriers and enrollment fi rms to do onsite and Call Center benefi ts communications. ERC consults with its clients to create effective and affordable worksite communications.

Insurance Thought Leadershipwww.insurancethoughtleadership.com

Insurance Thought Leadership exists to

“simplify the complex.” The insurance industry is fraught with complexity so our defi ning vision is to aggregate and deliver best practice solutions from highly respected experts in their fi eld. Insurance Thought Leadership provides knowledge and experience at a time when its needed most, times of sweeping change and market uncertainty. Whether it’s Healthcare, Worker’s Compensation, Property & Casualty, Auto, Sophisticated Life Insurance designs, Directors & Offi cer’s, Safety, Risk Control or other Claims Management, Insurance Thought Leadership promises to deliver the most relevant mind share the industry has to offer, thus our defi ning vision … to “simplify the complex.”

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MyHealthGuide Newsletterwww.myhealthguide.com

MyHealthGuide Newsletter is published weekly for subscribers

in the self-funded community including TPAs, stop loss carriers and MGUs, PPOs, PBMs, LC/DM fi rms, legal and legislative parties and more. Article categories include: General & Company News; People News; Market Trends, Studies, Books & Opinions; Legal, Legislative & Regulatory News; Medical News and Upcoming Conferences. Subscribe free at www.MyHealthGuide.com

National Association of Alternative Benefi ts Consultants, Inc. (NAABC)www.naabc.com

The The National Association of Alternative Benefi ts Consultants, Inc. (NAABC), is a professional “non-commercial” trade organization that was developed to represent insurance producers and brokers across the United States who market Health Savings Accounts, Health Reimbursement Arrangements and other Consumer Driven Health Plans to individuals and employers/groups. Our goal is to provide formal support and education to those agents who are, or wish to become active in the consumer driven health plan and self-funding markets.

National Association of Health Underwriters (NAHU)www.nahu.org

The National Association of Health Underwriters represents more than 100,000 licensed health insurance

agents, brokers, general agents, consultants and benefi t professionals through more than 200 chapters across America. NAHU members service the health insurance needs of large and small employers as well as people seeking individual health insurance coverage. Every day, NAHU members work to obtain insurance for clients who are struggling to balance their desire to purchase high-quality and comprehensive health coverage with the reality of rapidly escalating medical care costs. As such, one of NAHU’s primary goals is to do everything we can to promote access to affordable health insurance coverage.

National Association of Specialty Health Organizations (NASHO)www.nasho.org

The NASHO is a subsidiary association of the American Association of Preferred Provider Organizations (AAPPO) founded to advance and evolve specialty healthcare delivery in the United States.

Its mission is to enhance and promote the value proposition of specialty health organizations. To learn more about NASHO, visit www.nasho.org.

National Association of Vision Care Plans (NAVCP)www.navcp.org

The NAVCP is the trade association for the Managed Vision Care industry

serving as the voice for the vision benefi ts industry. The mission of NAVCP is effi cient consumer access to quality vision care through promotion and advancement of the vision benefi ts industry. NAVCP strives to improve quality and effi ciency in the delivery of vision care for consumers and providers and promotes the value and importance of vision care and vision benefi ts to both consumers and employers. The 16 primary member companies manage extensive networks of vision care providers and include vision benefi t coverage to tens of millions of Americans.

OnSite Clinicswww.onsiteclinics.org

The FORUM is dedicated to the collection and dissemination of news

and ideas relating to employer sponsored workplace health installations and on-site clinics.

ShareWIK Media Group www.sharewik.com

ShareWIK Media Group produces and distributes a new breed of health and wellness video. Using the power of

personal story telling, we Engage, Educate and Inspire consumers to more effectively manage their health conditions and make healthier lifestyle choices. Whether you are an employer, solution provider, publisher, or broadcaster -ShareWIK media can help you reach your employees, clients, users, or audience.

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The Leapfrog Groupwww.leapfroggroup.org

The Leapfrog Group is a national nonprofi t organization using the

collective leverage of large purchasers of health care to initiate breakthrough improvements in the safety, quality, and affordability of health care for Americans. The fl agship Leapfrog Hospital Survey allows purchasers to structure their contracts and purchasing to reward the highest performing hospitals. The Leapfrog Group was founded in November 2000 with support from the Business Roundtable and national funders, and is now independently operated with support from its purchaser and other members.

Third Party Administrators Association of America (TPAAA)www.tpaaa.org

The Third Party Administrators Association of America (TPAAA) advocates advancement of state public policy and business interests for

Third Party Administrators (TPAs) to foster choice, innovation, and quality affordable health care delivery options for self-funded employers, Taft-Hartley and municipal health benefi t plans nationwide.

United Benefi t Advisors (UBA)www.ubabenefi ts.com

United Benefi t Advisors® (UBA) is the nation’s leading independent benefi ts

advisory organization with more than 140 Partner Firms in more than 200 locations throughout the U.S., Canada and the U.K. UBA Partners educate nearly 5 million employees and their families to become better health care consumers and lead healthier lives, easing the strain on health care claims and costs. Our Partners saved employers on average 5.2 percent from the initial medical plan renewal offer in 2012, which translates to a staggering $584.1 million in annual medical plan cost savings.

Worldwide Employee Benefi ts Network, Inc. (WEB)www.webnetwork.org

The Worldwide Employee Benefi ts Network, Inc. (WEB) is a national non-profi t organization committed to

the development and education of benefi ts professionals. WEB supports its members through monthly educational meetings, webinars and networking opportunities, and provides access to publications and other resources to help our members meet challenges affecting the benefi ts world. With more than 160 members, WEB Atlanta is the second largest chapter in the nation – and growing. Our membership is made up of over 25 different professions representing more than 30 areas of expertise in the benefi ts industry, and includes benefi ts managers, plan administrators, HR directors, vice presidents of HR, consultants, attorneys, accountants, communication experts, benefi ts brokers, and investment advisors.

Wye River Group on Healthcare (WRGH)www.wrgh.org

Wye River Group on Healthcare (WRGH) and its affi liated Foundation for American Health Care Leadershipsm (FAHCL) are nonpartisan, not for profi t entities, which serve as catalysts to raise awareness and broaden perspectives to enable constructive healthcare change.

Contribute to the Health Care Consumerism conversation by submitting an article, blog, case study, white paper, podcast or

membership-based online community (www.TheIHCC.com), as part of its bi-monthly eNewsletter or in the print and digital publication, HealthCare Consumerism Solutions.

We are actively looking for content including, but not limited to:

Platforms for Your Content:

1. The Institute for HealthCare Consumerism’s Online Community If you’re not already a member of our online community, simply sign up for

your FREE membership (at www.TheIHCC. com) and you can begin posting blogs and commenting in forums immediately. Your blog will be read by your fellow members who are employers, solution providers, brokers, advisors, consultants, human resources and benefi ts managers, C-suite executives, fi nancial management decision makers, TPAs, executives and administrators of regional health plan providers.

2. HealthCare Consumerism Solutions As the offi cial publication for The Institute, each issue is focused 100

percent on innovative health and benefi t management solutions. In addition to publishing this magazine eight times each year, you also can contribute to the annual Outlook edition, where the top industry thought leaders share their perspective on the coming year, and the Superstars edition where the top health care consumerism contributors are named. Each magazine is available digitally and in print.

3. HealthCare Exchange Solutions To better cover signifi cant changes in health benefi ts, The Institute has

created a new magazine supplement that is dedicated exclusively to covering exchanges and defi ned contributions. Debuting in the March/April issue of HealthCare Consumerism Solutions, Exchange Solutions will help employers, brokers, consultants and other stakeholders successfully navigate the changes ahead.

4. HealthCare Consumerism Today eNewsletter Within this bi-monthly email newsletter, subscribers and members of

the The Institute’s online community can expect a collection of fresh content, including recent blogs and posts delivered right into their inbox. Your content could be featured in the eNewsletter as a stand-alone piece, or linked from our online community.

it With the Health and Benefi t Management Community and the

CALL FOR CONTENT LEARN. CONNECT SHARE.

To Submit Content: For more information, please contact The Institute for HealthCare Consumerism CEO and Founder, Doug Field at dfi eld@theihcc.com

The Collective Voice on Innovative Health & Benefit Management

Health care reform and how it pertains to employersPharmacy and drug benefi t managementPopulation health and wellnessHealth care consumerism decision support toolsTrends in health care access

Trends in supplemental and voluntary health benefi tsBroker and consultant trendsTrends in health incentivesTrends in employee communication educationTrends in account-based and other plan designs

Dr. Steven M. HelschienFounder and CC&BW

www.level1diagnostics.com410-707-5667 ! doc@level1diagnostics.com

CORPORATE  MEMBERS

MedServ Global, LLC | 3719 Old Alabama Rd | Suite 300 #G176 | Phone: +1-678-528-8511 | Web: www.MedServGlobal.com | Email: info@medservglobal.com

Building on experience garnered since 2007, MedServ Global has established a solid foundation to address the emerging globalization of healthcare. Our approach has won the 2011 Industry Innovator Award from the Institute for Healthcare Consumerism.

Global MedPass™ Access to Affordable Healthcare

2400 ACR Accredited US Imaging Facilities

35 Joint Commission US Surgical Facilities

Joint Commission Accredited International Network

FIVE STAR Personal Patient Advocate & Concierge

Employers Win -­ Employees Win MedServ can save you 40% to 80% on imaging and surgical services. In addition, with the right benefit design, employees can save up to 100% for treatment.

Wrap-Around Benefit Options for All Employees

Covered Benefit for Surgical Procedures

Employee Benefit for Affordable Plastic, Dental, Fertility

End to End Patient and Family Support Services

Price Transparency, Decision Support, & Education

Social Wellness and Behavioral Incentive Programs

Savings Range from 40%-80% on Surgical Procedures

MedServ Global’s Integrated Platform transforms health benefit plans by putting economic, health, and wellness choices into the hands of the people that are directly affected. Each component is tailored to encourage personal involvement in altering health and healthcare purchasing behaviors which saves money for employers and employees while improving employee health.

Savings Range from 40%-80% on Surgical Procedures

Education  and  Engagement

Access  and  Affordability

Wellness  and  Incentives

Information Access through Evidence-Based Multi-Media

Content, Communications, Community and Social Engagement

Decision Support, Patient Advocacy, Affordable Networks,

and Transparency Providing More & Better Options

Using Behavioral Science, Analytics, Incentives and

Personalization to Drive Better Choices and Lower Cost

Formerly CDHC Solutions FORUM2013

Jody Dietel, Chief Compliance Offi cer, WageWorks, Inc.

John Young, President, Consumerdriven, LLC, Former Senior Vice President, Consumerism, CIGNA

Jon Comola, CEO and Chairman, Wye River Group and Founder of Foundation for American Healthcare Leadership

Jack Curtis, Chief Operating Offi cer, CHN Health Management, LLC

Dr. Cynthia Haines, Chief Medical Offi cer, HealthDay

Craig Foster, RSM Mid Market Solutions, Castlight Health

John Linss, Founder, Chairman, MedServ Global

Donald Weber, Managing Director, PriceWaterhouseCoopers Human Resourses Services Group

Scott Harward, President, Pilot USA

Tony Holmes, FSA, MAAA, FCA, Mercer Health & Benefi ts

Sanders McConnell, Director of Healthcare Sales, TSYS Healthcare

Laura Carabello, Chief Creative Offi cer, CPR Strategic Marketing Communications; Publisher and Editor of Medical Travel Today

SPECIAL THANKS TO OUR HARD WORKING STAFFBrent Macy, Managing DirectorKaren Raudabaugh, Events ManagerRogers Beasley, Director of Conference Sponsorship/Corporate MembershipJoni Lipson, Director Partnerships & AllianceJonathan Field, Managing EditorKelvin Hosken, Associate EditorDusty Rhodes, Director of EducationLana Perry, Public RelationsKellie Frissell, Art DirectorKevin Carnegie, Lead Web DeveloperTom Becher, Web DeveloperDiana Bickel, Audience DevelopmentAnd to the telemarketing team at Plexus Marketing Group.

SPECIAL THANKS TO OUR MODERATORS

81

HEALTHCARE CONSUMERISM CONNECTIONSVisit all of the exhibitors and learn about the different

solutions that will help you on your journey. Don’t forget to get your game sheet stamped on the logo’s below.

After the game sheet is completed, tear the sheet out, fill out your contact information on the back and drop off at

the registration desk before Friday, May 10, 10:30 am. Drawing to take place on the Main Stage at 11:00 am on

Friday, May 10. Must be present to WIN!

Health Plans

Supplemental Health

Alternative Care

HSA/HRA/FSA Admin & Finance

Population Health/Wellness

Pharmacy Benefits Management

Employee Education

Employee Communications

Health Incentives

Health & Decision Support Tools

Report Card

NAME ______________________________________________

ADDRESS ___________________________________________

__________________________________________________

PHONE _____________________________________________

EMAIL _____________________________________________

CO NAME ___________________________________________

We encourage you to visit all of the exhibitors and learn about the different solutions that will help you on your health care consumerism journey. Don’t forget to get your game sheet stamped on the road below. After the game sheet is completed, tear the sheet out, fi ll out your contact information on the back and drop off at the registration desk before Friday, May 10, at 10:30 am Drawing to take place at 11:00 am on Friday, May 10. Must be present to win!

HEALTHCARE CONSUMERISM CONNECTIONS

Follow us on Twitter:Twitter.com/The_IHC

Join the discussion in LinkedIn Group: HealthCare Consumerism FORUM by IHC

Join our Facebook Group:The Institute for HealthCare Consumerism

The offical publication of the Institute for HealthCare Consumerism

A FieldMedia Property404.671.9551www.theihcc.com

©2013 Truven Health Analytics Inc. All rights reserved.

ENGAGE AT EVERY STAGE

TRUSTED. PROVEN.

Healthcare costs are rising, plans are increasingly complex, and the need for employee engagement is high. As a result, it’s more important than ever to educate employees on critical issues affecting their care.

From guiding individuals to their best-fit benefit plan to alerting them about gaps in care, Consumer Advantage from Truven Health Analytics™ provides a full array of solutions to engage employees with personal, relevant, impactful information throughout the year.

Healthy workforce. Healthier bottom line.Backed by more than 30 years of experience, our consumer experts, integrated platforms, and data management solutions have helped employers turn passive participants into active healthcare consumers. Recent successes include:

Migrating 59 percent of employees from a PPO to a CDHP plan

Reducing the number of “overinsured” employees by 14 percent

Enrolling more than 1,000 new participants in a health savings account

Increasing adherence to colorectal cancer screenings by 22 percent

Find the path to a healthier bottom line — visit booth #301 or go to employeeactivation.com.

Target the right

person, with the

right message, in

the right way,

at the right time.

Programs designed for results.Incentives designed to motivate.

When your wellness program is the right match for your goals and your people, it delivers results. gBehavior structures wellness programs for measurable success. And InteliSpend creates incentives to focus participants on your goals. Together, we help you realize new levels of wellness.

Email wellness@intelispend.com for intelligent answers to your wellness needs.

888-949-0541gBehavior.com

888-874-5602InteliSpend.com

Visit us at the IHC Forum East in Atlanta, May 9-10, Booth #101.

Reward cards are issued in connection with a loyalty, award or promotion program. MasterCard® prepaid cards are issued by MetaBankTM, Member FDIC, pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated.© 2013 InteliSpend Prepaid Solutions, LLC