ihi leadership alliance informational...
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IHI Leadership Alliance Informational Call
June 13, 2016
11:00 AM – 12:00 PM ET
WebEx Quick Reference 2
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Please type your name and the organizationyou represent in the chat box.
Example: Doug Jones, Midwest Health System
Please send your message to All Participants
Today’s Hosts4
Jill Duncan, RN, MS, MPH Executive Director, IHI
Derek Feeley, DBAPresident and CEO, IHI
Mark Jarrett, MD, MBASenior Vice President, Clinical Excellence &
Chief Quality Officer, Northwell Health
Ann LewisCEO, CareSouth Carolina, Inc.
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Agenda5
Welcome & IntroductionsIHI Leadership Alliance
Who we areHow we workCollective voiceCollaborative community
Questions Next Steps
Agenda6
Welcome & IntroductionsIHI Leadership Alliance
Who we areHow we workCollective voiceCollaborative community
Questions Next Steps
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IHI Vision: Everyone has the best care and health possible.
IHI Mission: Improve health and health care worldwide.
IHI is a recognized innovator, convener, and generous leader, a trustworthy partner, and the first place to turn for expertise, help, and encouragement for anyone, anywhere who wants to change health care profoundly for the better.
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The IHI Leadership Alliance is a dynamic collaboration of health care executives who share a goal to work with one another as well as in partnership with our patients, workforces, and communities to deliver on the full promise of the IHI Triple Aim.
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IHI Team 9
Don Berwick President Emeritus
Andrea Kabcenell Vice President
Alyssa Saraswat Project Manager
Christina Gunther-Murphy Executive Director
Saranya Loehrer Executive Director
Derek Feeley President and CEO
Jill DuncanExecutive Director
Jess RussoProject Coordinator
Colby ChampagneProject Assistant
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• Kaiser Permanente • Kansas Healthcare
Collaborative• Kittitas Valley Healthcare• Memorial Hermann • MemorialCare Health System• Missouri Hospital Association • National Capital Region
Enhanced Multi-Service Market
• Northwell Health• Northern Physicians
Organization • Palmetto Health• Parkview Health • Providence Health and
Services• Qulturum, Region Jönköping
• Roanoke Chowan Community Health Center
• Sanford Health• Sentara Healthcare• Sibley Memorial Hospital• South Carolina Hospital
Association• Southcentral Foundation • St. Joseph Health• Texas Children’s Hospital• The Dartmouth Institute• Thomas Jefferson University &
Jefferson Health• University of Arkansas for
Medical Sciences• UPMC• Women's College Hospital• WVU Healthcare
Year 2 Members
Year 2 Alliance Members• Bellin Health • Canadian Foundation for
Healthcare Improvement• CareSouth Carolina• Charleston Area Medical Center• Cincinnati Children’s Hospital
Medical Center• Coastal Medical• Consulate Health Care• Contra Costa Health Services• GBMC HealthCare System• Genesis HealthCare• Gundersen Health System • Health Quality Council of Alberta • HealthPartners• Henry Ford Health System• Illinois Hospital Association• Intermountain Healthcare
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Alliance Vision: Care better than we’ve ever seen, health better than we’ve ever known, cost we can all afford…for every person, every time.
Alliance Mission: In partnership with our workforces, individuals, and communities, we will deliver on the full promise of the Triple Aim.
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Alliance Membership: We share generously with one another, confident that by sharing and learning together, we can individually and collectively get better, faster.
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October 7, 2014 Launch Meeting
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Agenda15
Welcome & IntroductionsIHI Leadership Alliance
Who we areHow we workCollective voiceCollaborative community
Questions Next Steps
In-Person & Virtual Engagement
• Fall and spring in-person meetings• Quarterly all Alliance webinars• Topical workgroups
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In-Person Meetings17
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Leadership Alliance Fall Meeting, Year 2: October 14-15, 2015
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Leadership Alliance Spring Meeting, Year 2: May 19-20, 2016
Quarterly All Alliance Webinars20
Kathleen SebeliusFormer US Secretary of Health
and Human Services
Atul Gawande, MD, MPHSurgeon, Writer, & Public Health Researcher
Executive Director of Ariadne Labs
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Topical Workgroups21
Breaking the Old Rules to Allow Radical Redesign to Thrive
Every Local Leader Has Engaged, Happy, & Productive Staff
Why Can't Our EHR's Be More Like Our Smartphones?
Having the Conversations That Help Us Live and Die Well
Building a Population Health Roadmap
Addressing the Opioid Crisis
Year 2 Workgroups
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Agenda23
Welcome & IntroductionsIHI Leadership Alliance
Who we areHow we workCollective voiceCollaborative community
Questions Next Steps
New Rules for Radical Redesign24
Change the balance of power:Co-produce health and wellbeing in partnership with patients, families, and communities
Standardize what makes sense: Standardize what is possible to reduce unnecessary variation and increase the time available for individualized care.
Customize to the individual: Contextualize care to an individual’s needs, values, and preferences, guided by an understanding of what matters to the person inaddition to “What’s the matter?”
Promote wellbeing: Focus on outcomes that matter the most to people, appreciating that their health and happiness may not require health care.
Create joy in work: Cultivate and mobilize the pride and joy of the health care workforce.
Make it easy: Continually reduce waste and all non-value-added requirements and activities for patients, families, and clinicians.
Move knowledge, not people: Exploit all helpful capacities of modern digital care and continually substitute better alternatives for visits and institutional stays.Meet people where they are, literally.
Collaborate and cooperate: Recognize that the health care system is embedded in a network that extends beyond traditional walls. Eliminate siloes and tear downself-protective institutional or professional boundaries that impede flow and responsiveness.
Assume abundance:Use all the assets that can help to optimize the social, economic, and physical environment, especially those brought by patients, families, and communities.
Return the money:Return the money from health care savings to other public and private purposes.
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CMS and Alliance TownhallLeadership Alliance SpeakersJohn B. Chessare, MD, MPH, FACHEPresident & Chief Executive Officer,GBMC HealthCare
Pete Knox, MSExecutive Vice PresidentChief Learning & Innovation OfficerBellin Health
Helen Macfie, PharmD, FABCChief Transformation OfficerMemorialCare Health System
Tamra E. Minnier, RN, MSN, FACHEChief Quality Officer, UPMC
Angela A. Shippy, MD, FHMChief Quality Officer, Memorial Hermann
Kendra Tinsley, MSExecutive DirectorKansas Healthcare Collaborative
ModeratorsDerek Feeley and Don Berwick
CMS Speakers Andy Slavitt, MBAActing Administrator, CMS
Patrick H. Conway, MD, MScDeputy Administrator for Innovation & Quality, Chief Medical Officer, CMS
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Agenda27
Welcome & IntroductionsIHI Leadership Alliance
Who we areHow we workCollective voiceCollaborative community
Questions Next Steps
Alliance Members28
Mark Jarrett, MD, MBASenior Vice President, Clinical Excellence &
Chief Quality Officer, Northwell Health
Ann LewisCEO, CareSouth Carolina, Inc.
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Celebrating our Members 29
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Leadership Alliance Welcome Reception, 27th Annual Forum: December 7, 2015
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A Shared AgendaYear 1 • Refining the tools (e.g. the redesign principles)• Sharing innovations and ideas• Local testing• Finding our collective voiceYear 2 • Applying the tools• Learning together • Moving the needle• Spreading the message
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Year 3 Agenda• Co-designing and
spreading the tools• Collaborative testing &
shared learning to lead through times of crisis
• Navigating new territories• Leveraging a growing
collective voice
September 1, 2016 – August 31, 2017
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So That Together We Can… 33
Access the most promising examples within and outside health care that can lead to breakthrough performance
Use common frameworks and common measures to move from ideas to action, from aspiring to achieving
Continue to learn with and from one another, while serving as exemplars for our colleagues around the world
IHI’s Commitment • Individualized support and coaching from executive
leaders• Opportunities for engagement and action on urgent
challenges in health and health care • A platform and structure to speak collectively on issues
important to the Alliance• Access to top experts and thought leaders across the
globe• Frameworks to build capacity for innovation, as well as
personal, organizational, and industry leadership• Facilitation of meaningful connections between Alliance
members• A commitment to pace, energy, urgency, transparency,
and collaboration
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Member Responsibilities• Establish commitments from the highest levels of
leadership within the organization that delivering on the full promise of the Triple Aim is of strategic importance
• Designate a senior executive to be the overall organizational sponsor and a leader of the multidisciplinary team
• Willingness to share generously and commit the time and resources required to meaningfully engage in developing, testing, implementing, and measuring care redesign efforts
• Fully committed to moving from talking to doing, from aspiring to achieving
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We are a learning community characterized by generosity, curiosity, and courage.
Membership • Program Year: Sept 1, 2016 – Aug 31, 2017
• Organizational Membership
• Membership Fee: – $40,000 for hospitals and health systems – $30,000 for primary care organizations – $24,000 for safety net/hospital associations/industry
partners
• Enrollment Deadline: Aug 1, 2016
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Next Steps• Check out the Leadership Alliance website:
www.ihi.org/LeadershipAlliance
• Share today’s slide deck and recording. You’ll receive an email with both by tomorrow.
• Speak with the IHI team. Email [email protected] to schedule a time convenient for you.
• Enroll by August 1, 2016
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Leadership Alliance Fall MeetingThe Liberty Hotel, Boston, Massachusetts
September 15 – 16, 2016
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Comments? Questions?
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The IHI Leadership Alliance is a dynamic collaboration of health care executives who share a goal to work with one another as well as in partnership with our patients, workforces, and communities to deliver on the full promise of the IHI Triple Aim.
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To become a member or for more information, please email Project Manager Alyssa Saraswat at
http://www.ihi.org/Engage/collaboratives/LeadershipAlliance/Pages/default.aspx
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Care better than we've ever seen; health better than we've ever known; cost we can all afford...for every person, every time.