im4q – the ingredients for success
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IM4Q – The Ingredients for Success. Nancy Thaler NASDDDS July 24, 2014. Ingredient #1. A Plan The Multi-Year Plan 1997. - PowerPoint PPT PresentationTRANSCRIPT
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IM4Q – The Ingredients for SuccessNANCY THALERNASDDDSJULY 24, 2014
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Ingredient #1
A Plan
The Multi-Year Plan 1997
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“All county MR Programs, or local managing entities, must be required to have in place a local monitoring team that is independent of the local service system and that is made up of a majority of individuals/family members.
Outcomes for people and individual/family satisfaction should be the major focus of the assessments.”
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Ingredient #2
The PAC – Planning Advisory Committee
DD Council
P&A
Temple UCED
Self Advocacy Groups
Family Groups
County Administrators
Providers
Partnership
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Ingredient #3 The Penna. Council on
Developmental Disabilities – Graham Mulholland was willing to fund a pilot to prove it could work.
Somebody willing to try the idea to prove it will work
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Ingredient #4 Kevin Casey at the P&A
Self Advocacy Groups Family Groups
Champions
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Ingredient #5
Celia Feinstein Temple UCED
Worked with self-advocates, families, advocates,
counties, providers and state staff to design and pilot the idea.
Someone to design & run it
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Ingredient #6 Pa. County Administrators never hesitated to implement an over sight system that evaluated their performance!
Willing government entities
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Ingredient #7
Pa. Providers, while legitimately concerned about objectivity and fairness, opened their doors freely.
Willing providers
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Ingredient # 8
The Deputy believed in itThe senior staff believed in it
They proposed and defended the budget for IM4Q
They contracted with Temple U. They built into the states QM system
They made it a county requirement
Support in the State DD Agency
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Ingredient #9
Secretary Feather Houston supported the idea…..because she heard from everyone
Governor Ridge funded IM4Q
Support of the Governor and Secretary of DPW
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Ingredient #10
The IM4Q Entities Self-Advocates Families Friends and Neighbors Interested Citizens
People who do the work day-in and day- out with commitment
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National Core indicators National Core Indicators
http://www.nationalcoreindicators.org/
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Data to Act On
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Improving Quality PEOPLE TO PEOPLE ACCOUNTABILITY
Personal attention to how people are living their lives Local problem resolution process
Involvement of citizens
The protection that comes with letting the “sun shine in”
DATA-BASED ACCOUNTABILITY
Data on health, employment, friends and family contact
Participation in a Quality Improvement process
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THE GOAL
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Nancy ThalerNational Association of State Directors of
Developmental Disabilities Services
113 Oronoco StreetAlexandria, VA 22314
703-683-4202
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