imodus user group 18 th september. welcome group introductions brand update mobilising imodus...

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iModus User Group 18 th September

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Page 1: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

iModus User Group18th September

Page 2: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

WelcomeGroup Introductions

Brand Update

Mobilising iModusIntroducing the new rangeDiscussion - Mobilising your business continuity programs

Roadmap UpdateReviewLooking forward

Group DiscussionPlan Management & BIA tools

CloseForum accessChristmas User Group

Page 3: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Vocal – Brand UpdateNatalie Cooper

Page 4: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business
Page 5: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business
Page 6: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

MobilisationOwen Miles & Shaun Reinson

Page 7: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience Introducing the iCard

iCard, the wallet card application ensures your staff always have your emergency response processes in their pocket.

• Provide staff overview and role specific information• Accessible from any Smartphone including corporate and BYOD• Remove the cost associated with printing wallet cards• Update information in real-time• Control access through secure logins• Enable staff to access all the information relative to their role from their mobile device

Page 8: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience Mobilising iModus

Features • Native applications & mobile web browser versions• Permission based access for all users• Access to critical communication functions and auditing tools• View and contribute to iModus Incident Log records from the ground• Pop up mobile alerts as an additional communication method• Clear inbox views and management of all received notifications

Benefits•Easy access from any internet connected device•Ease of distribution through App Stores•Intuitive applications requiring minimal training•Providing another method of sharing information during an emergency

Page 9: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience Mobilising iModus

Page 10: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience Mobilising Business Continuity Programs

What’s your wish list?

•For yourself

•For your core response teams

•For your wider staff base

Page 11: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Roadmap UpdateOwen Miles

Page 12: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Quarter 1Jan – March

• System Admin• Security• Workflow Additions• Acknowledgement

Improvements• Responders• Localisation IVR• Localisation

Unicode

Quarter 2 Apr – Jun

• SMS Infrastructure• Workflow

Additions

Quarter 3 Jul - Sept

• Mobile Applications

• iCard• Notifications• Moderator feature• Inbox management• Enterprise

extension

• Plan Management*

Quarter 4Oct - Dec

• Incident Management Reporting module

• Emergency Channel

Roadmap Schedule

Police Stakeholder Engagement

• Customer relationship management• Geographic capabilities• Enhanced reporting engine

Page 13: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience Review of Developments

System admin

Security

Workflow additions

Acknowledgement and responder function

Localisation – IVR / Unicode

SMS Additions

Workflow Additions

Page 14: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Workflow

Page 15: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Workflow

Page 16: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Workflow

Page 17: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Workflow

Page 18: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience Q3 - Notification

FeaturesDedicated inbox showing all notificationsSend notifications to a Moderator before dispatching Flexible fixed templates BenefitsSimple, familiar interface to access your messagesA formal approval process to ensure verified message contentLimit the flexibility of message content to ensure all key information is provided while still being able to localise the content

Page 19: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience Q3 – Enterprise Expansion

FeaturesCentralised system management, ability to disseminate controlComplete account configuration on regional basisAdditional administrative levelsSharing of best practice

BenefitsMatches your internal business process and business continuity capabilities.Not all regions have to have all functions.Central management.Improve business continuity throughout your business.Leverage existing services across your business

Page 20: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Q4 - iModus Emergency Channel

…Your personalised online portal…

•Provide secure, online access to real-time information

•Removes load and web traffic from internal systems

•Compliments mobile applications providing further detail when required.

• Permission based access to information through a secure online portal

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience

Page 21: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Q4 – Incident Management Reporting ModuleEnterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience

• Live interrogation of incident data

• Automatic generation of situation reports

• Time bound message auditing

• Graphical and data displays

• Cross incident reporting

• Pdf exports and distribution of bespoke reports

Page 22: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Enterprise Framework

Localisation

Incident Management

Plan Management

Notification

Mobilisation

User Experience

Plan Management/BIA

Plan Management with Microsoft Word integration delivered Q4 2013

Business Impact Analysis Development•How do you current manage your plans now?•What do you like/dislike/ need from a system?•What do you need us to deliver to make your processes easier?

Page 23: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Close

Forum access• Dedicated online forum for user group • Publication of user group documents and notes• Continued discussion from physical events

Next Session• Christmas User Group

Page 24: IModus User Group 18 th September. Welcome Group Introductions Brand Update Mobilising iModus Introducing the new range Discussion - Mobilising your business

Thank you