mobilising people and enterprise
TRANSCRIPT
Mobilising People and EnterprisePim Bilderbeek
Partner & Principal Analyst, METISfilesAffiliate, Yankee Group
Transition
• Legacy• Silo• Fixed
Past
Present • Cloud• Social• Mobile
Future
The Enterprise The Customer
You
Virtuous Circle
Mobile
Social
Cloud
ITRoadmap
NatureTrail
From Legacy To Cloud
From Silo To Social
Separate
Mixed
UnifiedSocial
From Fixed To Mobile
At Work On Location At Home On The Move
remote access is the new normal
social is the new fabric
cloud is the new platform
Some Companies Look to Amend, Some Look to Transform Their Business Processes
Other
Supporting employee purchased mobile devices for business purposes
Fostering worker-worker collaboration
Fostering collaboration with customers and partners
Providing mobile technologies to improve work-life balance for employees
Transforming business processes to improve operational efficiencies
Providing mobile access to existing applications to improve worker productivity
Improving responsiveness to customers
0% 10% 20% 30% 40% 50%
1%
9%
16%
18%
18%
33%
41%
45%
Source: Yankee Group’s 2011 US Enterprise Mobility: IT Decision-Maker Survey, Mid-Year Analysis, Wave 1-2
N=1493
Preferred Provider For End-to-End Mobile App Solutions
Source: Yankee Group’s 2011 US Enterprise Mobility: IT Decision-Maker Survey, Mid-Year Analysis, Wave 1-2
Unsure/don't know
Fixed-line carrier/operator
Mobile software/middleware vendor
Stand-alone mobile carrier/operator
Value-added reseller/IT Consultant
Application vendor/independent software vendor
Infrastructure/hardware vendor
Systems integrator or professional services firm
Device/handset vendor
Integrated carrier/operator
0% 2% 4% 6% 8% 10%12%14%16%18%20%
18%
1%
2%
6%
7%
7%
9%
12%
16%
19%
N=510
Obstacles For Supporting Remote And Mobile Workers
Source: Yankee Group’s 2011 US Enterprise Mobility: IT Decision-Maker Survey, Mid-Year Analysis, Wave 1-2
Other
Management of heterogeneous mobile devices
Supporting employee purchased mobile devices for business purposes
Management of a different set of technologies
Regulatory compliance
Expense management
Mobile device limitations
Connectivity limitations
Security
0% 10% 20% 30% 40% 50% 60%
1%
15%
18%
18%
22%
22%
24%
29%
56%
N=455
From PC to Device, From Web to App, How To Navigate The Transition?
Other
Standalone or Platform?
Native or HTML5?
On-premise or Cloud?
CIO Travel Guide
321
Destinations
Paths
Strategy
Cloud Social Mobile
IT Roadmap
Nature Trail
Tour Guide