Implementing Information Society in Implementing Information Society in

the enlarged European Union:the enlarged European Union:

eEurope, eEuropeeEurope, eEurope++, and beyond, and beyond

Paul VerhoefPaul Verhoef

Head of Unit - International AspectsHead of Unit - International Aspects

DG Information SocietyDG Information Society

EU Economic Growth lags EU Economic Growth lags behind the USbehind the US

Source: Eurostat

-1%

0%

1%

2%

3%

4%

5%

1992 1993 1994 1995 1996 1997 1998 1999 2000

EU

US

to create ”the world’s most dynamic, competitive and socially inclusive knowledge-based economy by 2010”

strengthened economic co-ordination fostering the knowledge based economy improved the European social model

New methods: open method of co-ordination, best practice, monitoring and benchmarking

agreement to develop ways of actively involving the candidates in the goals and procedures of the Lisbon strategy

The Lisbon AgendaThe Lisbon Agenda

Key objectives:Key objectives:

1. Cheaper and faster Internet2. Faster Internet for researchers and students3. Secure networks and smart cards

4. European youth into the digital age5. Working in the knowledge-based society6. Participation for all in the knowledge-based society

7. Accelerating e-commerce8. Government on-line: electronic access to public services9. Intelligent transport systems10. Health on-line11. Digital content for global networks

Information society has developed considerablyInformation society has developed considerably

internet penetration has grown significantly

almost every second worker using a computer at work

e-commerce between companies is growing, forcing them to adapt faster

Continuing structural reforms are needed to realise the Continuing structural reforms are needed to realise the potential of the new economypotential of the new economy

rapid development of IS technologies increases the risk of digital divide

the public sector must lead, not trail in the take-up of new technologies

new framework for electronic communications services

Internet: Europe is advancingInternet: Europe is advancing

Source: European Commission, Eurobarometer

0%

5%

10%

15%

20%

25%

30%

35%

40%

March 2000 October 2000 June 2001 November2001

However, Inequality still remains However, Inequality still remains a problem in Europea problem in Europe

0

10

20

30

40

50

60

70

B D E

IRL L A

FIN

UK

EU average37.7%

Internet penetration in households (%)(December 2001 / October 2000)

Source: Eurobarometer USA: Gartner Dataquest (2001 June)

%

December 2001

October 2000

US

A

Market growth increased Market growth increased substantiallysubstantially

EU telecommunications market (bn)

23

25

26

36

48

67

82

100

104

107

110

24

0 50 100 150

1998

1999

2000

2001*

v oicetelephony

mobileserv ices

leased linesand dataserv ices

Source: Eurobarometer

Cost of international calls Cost of international calls decreased significantlydecreased significantly

EU weighted average cost of an international call

1.3

3

1.1

3

1.0

2

0.8

1

1.8

4

1.5

7

1.4

3

1.1

8

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

2.00

1998 1999 2000 2001

€ /

PP

P

Business, excl. VAT

Residential, incl. VAT

Source: Eurobarometer

Broadband in the EU(in % of households,

June 2001 )

-

5

10

15

20

25

30

B

DK D EL E F

IRL I

LUX NL A P

FIN S

UK

EU

cable modem ADSL

SecuritySecurity % Internet users who have % Internet users who have

encountered virusesencountered viruses (October 2000-June 2001)(October 2000-June 2001)

0%

5%

10%

15%

20%

25%

30%

B DK D EL E F IRL I L NL A P FIN S UK EU NO ICE

Source: Eurobarometer

0%

20%

40%

60%

80%

100%

anti-virussoftw are

smart card readeror other

encryptionsoftw are

firew all softw are electronicsignaturesoftw areSource: Eurobarometer (Feb 2001)

Use of security Use of security productsproducts

(as % of EU-Internet (as % of EU-Internet users)users)

Benchmarking eGovernmentBenchmarking eGovernment

The four stage model

1 Information: online information about public services

2 Interaction: downloading of forms,

3 Two-way interaction: processing of forms, incl. authentication,

4 Transaction: case handling; decision and delivery (payment)

Benchmarking eGovernmentBenchmarking eGovernment

• Income taxes: declaration, notification of assessment

• Job search services by labour offices

• Personal documents (passport and driver's licence)

• Application for building permission

• Announcement of moving (change of address)

• Corporation tax: declaration, notification

• Registration of a new company

• Submission of data to statistical offices

• Customs declarations

8 Public services for businesses

12 Public services for the citizens

0%

10%

20%

30%

40%

50%

60%

70%

80%

B DK D EL E F IRL I L NL A P FIN S UK EU NOR ICE

Quelle: Europäische Kommission (Eurobarometer June 2001)

Using e-government services Using e-government services onlineonline

in %, June 2001)in %, June 2001)

Income tax declaration onlineIncome tax declaration online

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

F

EL

ISL I

NO

R P E

UK

DE NL A

DK

FIN IRL B S

LUX

New framework for electronic New framework for electronic communications services:communications services:

Problem with current legal frameworkProblem with current legal framework

• Long and complex individual licensing procedures in some Member States

• Not enough flexibility to cope with rapidly changing markets

• Not enough consistency in how rules are applied in Member States

• Designed for a newly liberalised market, not one moving to a fully competitive market without sector specific rules

Policy objectives for the new regulatory package Policy objectives for the new regulatory package of telecommunicationsof telecommunications

Legal certainty

Technologicalneutrality

Minimum required regulation

Harmonisation

Framework

Authorisations

Access &Interconnection

Unbundled local loop

Universal service

Data protection

Simple marketentry

Clear obligationsfor dominant players

More competition

Cheaper & fasterInternet access

Consumer rights

Privacy protection

Flexibility

Services Directive (90/388/EEC)extended to: Satellite (94/46/EC)

Cable (95/51/EC)Mobile (96/2/EC)

Full competition (96/19/EC)Cable ownership (1999/64/EC)

ONP Framework Directive (90/387/EEC amended by 97/51/EC)

Licensing Directive (97/13/EC)GSM Directive (87/372/EEC)

ERMES Directive (90/544/EC)DECT Directive (91/287/EEC)S-PCS Decision (97/710/EC)UMTS Decision (99/128/EC)

European Emergency Number Decision (91/396/EC)International Access Code Decision (92/264/EEC)

ONP leased lines Directive (92/44/EEC amended by 97/51/EC)

TV standards Directive (95/47/EC)Interconnection Directive

(97/33/ EC amended by 98/61/EC)Voice telephony Directive (98/10/EC)

Telecoms data protection Directive (97/66/EC)

Liberalisation Directive

Framework Directive

Authorisation Directive

Access & InterconnectionDirective

Unbundled local loop Regulation

Universal service Directive

Data protection Directive

The new telecoms packageThe new telecoms package

Reasons for adopting an “eEUROPE-like” Action Plan:Reasons for adopting an “eEUROPE-like” Action Plan:

• Candidates face the same economic pressure, compete in the same environment as Member States

• Candidates are committed to adopt the acquis, align their economies to the Internal Market

• Candidates can achieve substantially higher growth rates through fostering IS technologies, accelerating the real-convergence process to the EU

Events leading up to the Göteborg Summit:Events leading up to the Göteborg Summit: European Ministerial Conference, Warsaw (11-12 May 2000)

Candidate countries decided to launch an “eEurope-like

Action Plan objectives and targets agreed and set by and for the Candidate Countries eEurope+ launched officially in Göteborg (16 June 2001)

Key objectives:Key objectives:

establish the basic building blocks of the digital age

cheaper, faster, secure Internet

invest in people and skills

stimulate the use of the Internet

• Implementation is up to national governments

Additional objective to stimulate the implementation of IS related acquis

New target for “environment on-line”

Similar indicators as those selected by EU-15 to enable comparison

Deadline of overall plan extended to 2003 to reflect the need for network development

Comparison with eEuropeComparison with eEurope

First meeting of the Statistical Working Group ( 25-26 February 2002)

First eEurope+ Progress Report (by May 2002)

Next Ministerial-level conference in Ljubljana, Slovenia(3-4 June 2002)

Next Steps:Next Steps:

• First wave of enlargement in 2004

• New initiative: eEurope 2005, in which new member states will participate.

What role Beyond 2003?What role Beyond 2003?

Developing the Knowledge EconomyDeveloping the Knowledge Economy

• A commitment at the highest level

• An e-Strategy

• Integration in National Development Plans ?

• Involvement of the private sector, civil societies ?

• Building up the institutions and capacity ?

• Knowledge Economy / Information Society is here to stay

• important to integrate “Knowledge-Economy- thinking” into all areas of policy making

• high quality data collection and assessment is needed which feeds into the policy making processes on a permanent basis

• technology push is likely to remain strong in ICT’s and will continue to drive the broader policy agenda in all areas of policy making

Considerations for the future:Considerations for the future: