importance of application status page
DESCRIPTION
When you think of downtime, you have a good reason to be afraid. This is the time when your phone will not stop ringing and your inbox will be filled with mails while you frantically try sort out everything. The good news is that it doesn’t have to be this way. You can provide your clients with a hosted status page where you can communicate with them whenever a problem arises, and avoid getting emails and phone calls from angry customers. There are several reasons why you should consider having an application status page.TRANSCRIPT
Importance of Application status page
When you think of downtime, you have a good reason to be afraid. This is the time when your
phone will not stop ringing and your inbox will be filled with mails while you frantically try sort
out everything. The good news is that it doesn’t have to be this way. You can provide your clients
with a hosted status page where you can communicate with them whenever a problem arises, and
avoid getting emails and phone calls from angry customers. There are several reasons why you
should consider having an application status page. These include:
A dedicated place
When you provide your customers with an application status page, it is possible to gain their trust
as you will be transparent about the downtime. You will have a dedicated place where you can ask
customers to opt-in for the status update. You will get the opportunity to post the details of every
individual functional unit of the site. This means that incase one function of the site goes down and
other parts are working, you can communicate exactly what is happening.
Minimize distractions
When your servers go down, you can rest assured that you will get hundreds of internal emails and
even the executive trying to find out exactly what is happening.
Have your development team on same page
In case something goes wrong, you can help to resolve it faster by ensuring that the whole
development is up to date.
Schedule upcoming maintenance
Definitely you don’t want your customers trying to access the dashboard only to realize that you are
carrying out a major migration of your database. You can avoid this by notifying your customers of
the schedule and upcoming maintenance through hosted status.
Simple interface
The settings of the status pages and the end user page are simple, fast and quick. These can ensure
that your users will enjoy a great experience when using your application status page and it is
possible for you to manage scheduled maintenance and incidents.
If you would like to communicate your hosted status page in a timely and reliable manner without
wasting time, then you should contact StatusCast. With StatusCast, it is possible to keep your
employees and customers informed.
Source:
http://applicationstatuspage.blogspot.com/2015/10/importance-of-
application-status-page.html