imrg connect may 2014

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Page 1: IMRG Connect May 2014
Page 2: IMRG Connect May 2014

no delivery preferences sent

no delivery preferences sent

no delivery preferences sent

no delivery preferences

known

no delivery preferences known

Delivery profile captured by carrier

Page 3: IMRG Connect May 2014
Page 4: IMRG Connect May 2014

In-store apps replicate the online experience.

- browse maps,

specials, scan as you go and check out and pay via the app

Page 5: IMRG Connect May 2014

They even track your every move…

Page 6: IMRG Connect May 2014
Page 7: IMRG Connect May 2014

Track, analyse then

Page 8: IMRG Connect May 2014

The

deserves the same attention

Page 9: IMRG Connect May 2014

of shoppers will purchase with the retailer again if they have a good delivery experience

Page 10: IMRG Connect May 2014

Jonathan Adams, likes to be called John, has difficulty hearing please knock

several times

If Sarah isn't home, please leave at her neighbour at 61 Regent Street

In the digital world your customer is more than an address.

Sarah Smith63 Regent StreetW1B5F6

Jonathan Adams,121 Regent StreetW1B5SB

Page 11: IMRG Connect May 2014

Capture the Delivery Preferences of the customer to

and deliver

first time, every time.

Page 12: IMRG Connect May 2014

A single source for…the retailers, the carriers, and the consumers.

Page 13: IMRG Connect May 2014