infolink 20110229 lenovo worryfree computing - freedom from warranty costs - end user offer on...

8/4/2019 Infolink 20110229 Lenovo Worryfree Computing - Freedom From Warranty Costs - End User Offer on Lenovo Y570

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Subject: Lenovo Worry Free Computing End User Offer on Y570 &Z570 Series

Ref #Infolink#20110229

Date:30th

August,2011

DearBusinessPartner,

ThanksforyoursupportandcooperationinmakingAugustalltimehighsellthruandselloutmonthinhistory

ofLenovo.

Lenovobelievesinprovidingmaximumvaluetoourcustomers.Customerfocushasbeenessenceofour

success.

Inordertodelightourcustomersandprovideworryfreecomputingfor3years,wearehappytoannounce

3YearsWarrantyworthRs5500*

on

any

Y570

/

Z570

series

Notebook

absolutely

FREE!!

Certainsalientpointsoftheofferareasfollows

1. Theofferisvalidfrom30thAugust2011 25thSeptember,2011.2. Thelastdateforonlineredemptionis27thSeptember,2011.

3. Onlineredemptionforsmooth&Hasslefreedeliveryofproductstotheendcustomer.4. Thisofferiscompletelypaperlessforthebenefitsoftheendcustomer.5. Therearenoredemptionchargesandisabsolutelyfreeofcost.

Istronglyurgeyoutoleveragetheoffer&gainmaximumshareoftheavailablepremiummainstreamlaptop

marketalongwithLenovoduringthistimeperiod.Moredetailsoftheofferareenclosedbelow.Requestyou

togothroughthesamecarefullyandcascadethesamedowntoyourstorelevelpersonnel.

WarmRegards,RajeshThadani.

Lenovo(India)PvtLtd.

DirectorConsumerBU

RestrictedcirculationtoonlyLenovoBusinessPartners


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ProgramTermsandConditions:

A) OFFER BUYANYLENOVOY570/Z570SERIESLAPTOPPOWEREDBYINTELCOREIPROCESSOR(2

ndGen.Huronriver)ANDGETADDITIONAL2YEARSCCIWARRANTY(Baseprodu

warranty:1yearonsite.AdditionalWarrantyaspertheoffer:2yearparts.Netwarranty:311

thatis 3yearsParts,1yearLabor,1YearOnsite)WORTHRS5000ABSOLUTELYFREE/.*

StandardTermsandConditionsApplyasperLenovoWarrantyGuidelines.

EXAMPLEYour machine comes with an existing 1year base onsite warranty. In addition to that, we are glad toannounce that your machine has been upgraded to an additional two years of CCI - Customer Carry in

warranty from the date of expiration of the base warranty.Please note that the warranty for the battery is only for the first year and not for the second/third year.

I.e: Lenovo Z570 purchased on 01.01.2011

First year We provide you onsite support when a call is logged with our 180030029929 (toll Free No.) f01.01.2011 to 31.12.2011.

Second/Third year Service to be provided when You log a call on our Toll-Free No. and visit our authorizeservice center near to you. Upgraded warranty from 01.01.2012 to 31.12.2013.

You may also check your warranty status in the below mentioned website for future reference :

http://consumersupport.lenovo.com/in/en/Warranty/Warranty.html


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B) Anyphysicaldamagewillnotbeconsideredforthisscheme.C) CustomerofferRedemptionProcess

C)WebredemptionProcessEnrollment

Visitwww.lenovo.govasool.com Enterdetails:

Name,MobileNo,EmailID,Address,BPNameandBPPhoneNo ModelNO(MTMNostartingwith59XXXXXX) SerialNoofmachine:(withmachineentrycomesthegift) Upload: ScannedcopyofBPInvoicecopy ScannedcopyofserialnoStickerontheNBcartonbox


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D)WebredemptionProcessValidation:Within24workinghours Checksforvalidation

Theinvoicecopyofthemachineboughtisvalidanddateofpurchasewithinprogramperiod. SerialNomentionedontheinvoicematchesserialnoscannedcopyuploadedonthewebsitedu

registration.

Postvalidationofserialnoandeligibilityforoffer,customerwillreceiveconfirmationemailfromagencywithalldetailswithin2448hrs.

Communicationchannels:SMS,TelecallingoremailE)Dispatch

Warrantyupgradationconfirmationpdfdocumentwillbesenttocustomeremailidwithin46weekfromregistrationvalidationdate.

Therewillbenodispatchofanydocument.AllcommunicationwillbeviaEmailorphoneonly.

F)CustomerSupport 12/6customersupportcenterdetails:Email:[email protected] Incaseofanyquery,contactthewebredemptioncustomercenterforreplacement. Terms&ConditionsThese terms& conditionsapply to the IndependenceDayCelebrationOfferFreedom fromwarranty costs

Lenovo IndiaPvtLtd.to itsendcustomerpursuanttoyouracceptanceofthesame. PleaseRead&Understand

Terms&conditionsgivenbelowbeforeregistering:

1. Offer isavailable throughwebbased redemptionavailableatwww. lenovo.govasool.com, forEndCustopurchasingbetween30

thAugust2011and25

thSeptember2011

2. Endcustomerneedtologintheclaimwiththeserialnumberofnotebookpurchased,contactinformationanduploadthescannedcopyofinvoiceandscannedcopyofSerialnostickerontheNBcartonbox.Uponregistra

the website returns a successful registration message along with a Ticket Number shall be sent a

acknowledgement.


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Sample:

3. ForEscalations/informationondelivery,contactpointswouldbe:4. Email [email protected]

5. The companysNominated supplier eMartSolutionspvt ltd .Wouldconfirmoffereligibilityon receiptocorrectserialnumberanddetailsfromthecustomerontheredemptionwebsite.

6. TheconfirmationtimeforthewarrantyconfirmationundertheOfferwouldbeapproximately6Weeksfromtimeofreceiptofthecompleteonlineclaimandcleanregistrations.

7. Thecompanywillnotentertainanydirectenquiriesfromcustomertowardsthisoffer.TheseneedtoberoutthecompanysAuthorizedBusinessPartners.

8. AlldisputeswouldhavetobesettledinthecourtsofBangalore,Karnataka.9. ThecompanyreservestherighttoverifythesaleandwithholdthedispatchoftheseGiftitemsitemsifthes

foundnot tobe incompliancewith the requirementsof this scheme. (IncaseThecompanydiscoversspu

claimsfrombusinesspartners,theyaresubjecttopenalaction)

10. Iftheproductchosenbycustomerisnotavailable,Thecompanyreservestherighttoofferanequivalentcateproductofanalternativebrandoranalternativeproduct,whoseMaximumRetailPrice(MRP)maybediffe

TheCustomerreservesnorighttoclaimanydifferentialamountagainstthecompany.

he company reserves the right to cancel, change,modifyorwithdraw thispromotionor its term and conditionswithoutassigningeasonorwithoutgivinganypriornotice.

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