Information Society Information Society & E-Government& E-Government

W. FrischW. Frisch

# 210004 – PS # 210004 – PS [D3/F/G6][D3/F/G6]WS 2005WS 2005

Time TableTime Table

# 210004 Blocked :# 210004 Blocked :TuesdayTuesday Oct 11, Oct Oct 11, Oct 25, HS 23 6:30 P.M.25, HS 23 6:30 P.M.Lectures # 210003Lectures # 210003 Oct 24, Nov 7, Nov 28, Dec 12 HS 28 - 4 Oct 24, Nov 7, Nov 28, Dec 12 HS 28 - 4 P.M.P.M.

Proposal for Research due:Proposal for Research due: Oct 25 Oct 25Virtual Midterm Exam:Virtual Midterm Exam: Nov 8 Nov 8Final Term Paper due:Final Term Paper due: Jan 16, 2006 Jan 16, 2006

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E-Learning BriefingE-Learning Briefing http://elearning.univie.ac.at/http://elearning.univie.ac.at/

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Information SocietyInformation Society

• Information Society is Information Society is a term for a society in a term for a society in which the creation, which the creation, distribution, and distribution, and manipulation of manipulation of informationinformation has has become the most become the most significant economic significant economic and cultural activity.and cultural activity.

ObjectivesObjectives• Investigate major implications Investigate major implications

of ICT in Europ´s of ICT in Europ´s

on organizations and individuals on organizations and individuals in the private and public sector: in the private and public sector: power, jobs, supervision, and power, jobs, supervision, and decision makingdecision making

Does ICT have only Does ICT have only Positive EffectsPositive Effects• While our society generally While our society generally

embraces IT, there are many embraces IT, there are many people who believe that humankind people who believe that humankind is is threatenedthreatened by the evolution of by the evolution of technology. technology.

• We must be aware of We must be aware of ICT’sICT’s negative negative effects on individuals and members effects on individuals and members of organizations and society. of organizations and society.

Questions ariseQuestions arise

• such as:such as:

Will society have any control over Will society have any control over the decisions to deploy technology? the decisions to deploy technology?

– Where will technology critics be Where will technology critics be able to make their voices heard?able to make their voices heard?

– Who will investigate the costs and Who will investigate the costs and risks of technologies, and who is risks of technologies, and who is going to pay for that investigation? going to pay for that investigation?

Structure, Authority & Job Structure, Authority & Job ContentContent

Flatter Organizational HierarchiesFlatter Organizational Hierarchies

An increased span of control.An increased span of control.

Blue-to-white Collar Staff RatioBlue-to-white Collar Staff Ratio

The number of professionals and The number of professionals and

specialists could decline.specialists could decline.

Special UnitsSpecial Units

Technology center, e-commerce Technology center, e-commerce

center, etccenter, etc. .

The Manager’s JobThe Manager’s JobIT changes the way Managers make IT changes the way Managers make

decisionsdecisions in the following ways; in the following ways; Automation of routine decisions Automation of routine decisions Less expertise required for many Less expertise required for many

decisions.decisions.Less reliance on experts to provide Less reliance on experts to provide

support to top executives.support to top executives.Power redistribution among Power redistribution among

managers, and power shifts down the managers, and power shifts down the organization.organization.

Organizational ChangesOrganizational Changes

A A large variety large variety of people of people participate in participate in decision making.decision making.

Fewer Fewer organizational organizational levels levels

More rapid More rapid identification of identification of oportunities for oportunities for better decisionsbetter decisions

The use of computer-assisted communication technologies

leads to organizational changes

Impacts of Individuals at Impacts of Individuals at WorkWork

• Job SatisfactionJob Satisfaction– Dissatisfied Dissatisfied

ManagersManagers•Dehumanization Dehumanization

& Psychological & Psychological ImpactsImpacts – Isolation and Isolation and

the Internetthe Internet

Impacts of Individuals at Impacts of Individuals at WorkWork

• Information AnxietyInformation Anxiety– Frustration with the quality of the Frustration with the quality of the

information available on the Webinformation available on the Web..– Too many sources online.Too many sources online.– Frustration with the guilt associated Frustration with the guilt associated

with not being better informed.with not being better informed.• Impacts on Health Impacts on Health & & SafetySafety

– Job StressJob Stress– Repetitive Strain InjuriesRepetitive Strain Injuries– Ergonomics Ergonomics

Technology & CrimeTechnology & CrimeOne of the major debates surrounding IT One of the major debates surrounding IT

involves situations in which police are involves situations in which police are using technology to reduce crime.using technology to reduce crime.

– Scanning Crowds for Criminals.Scanning Crowds for Criminals.

– Casinos use face recognition systems to Casinos use face recognition systems to identifyidentify ”undesirable”undesirabless””..

– Many banks, gas stations, convenience Many banks, gas stations, convenience stores, and even elevators use the system.stores, and even elevators use the system.

What is eEurope?What is eEurope?

An initiative within the EU to ensure An initiative within the EU to ensure Europe benefits from the emerging Europe benefits from the emerging Information Society operating along 3 Information Society operating along 3 key Action Lines (or objectives): key Action Lines (or objectives):

Cheaper, faster, secure internet, Cheaper, faster, secure internet, Investing in people and skills, Investing in people and skills, Stimulate the use of the internet. Stimulate the use of the internet.

• From State Monopoly to the Base Technology of the From State Monopoly to the Base Technology of the Information Society - Information Society - “Information Society is more “Information Society is more than Telecommunications”than Telecommunications” (Clinton/Gore (Clinton/Gore 'White 'White Paper': 1993Paper': 1993).).

• Bangemann-Report 1994 “Europe and the global Bangemann-Report 1994 “Europe and the global information society”. information society”. "An information society is a "An information society is a means to achieve so many of the Union's objectives" means to achieve so many of the Union's objectives"

Europe´s Way to the Information Europe´s Way to the Information

SocietySociety

Instruction MethodsInstruction Methods

• Tutorials and virtual-learning units Tutorials and virtual-learning units will be the primary methods of will be the primary methods of instructioninstruction

• The analytical approaches The analytical approaches emphasizes on ICTs socio-political emphasizes on ICTs socio-political implications implications

• Guest lecturers will be featured as Guest lecturers will be featured as appropriate -appropriate - Dates will be Dates will be announced -announced -

Guest Reader´sGuest Reader´sGert Keuschnigg (IBM)Gert Keuschnigg (IBM)

Rudolf Horvath (APARudolf Horvath (APAOct 24, 4 p.m. HS28Oct 24, 4 p.m. HS28 Thomas Lutz Thomas Lutz

(Microsoft(MicrosoftJ. TiefenbacherJ. Tiefenbacher (Capgemini)(Capgemini)Arthur Winter Arthur Winter (BMfF)(BMfF) Rudolf Fischer (Telekom)Rudolf Fischer (Telekom) H. AmetsreiterH. Ametsreiter (Mobilkom)(Mobilkom)Josef Broukal Josef Broukal (NR-SPÖ)(NR-SPÖ) H.Eichert/N.Schröder (ORACL)H.Eichert/N.Schröder (ORACL)

Research Targets & Term Research Targets & Term Paper SubmitancePaper Submitance

• You are expected to write a min. 9 You are expected to write a min. 9 page – research report in english. page – research report in english. Students will select a topic for Students will select a topic for research from a list of research research from a list of research topics.topics.

• Submit your final version of Submit your final version of research paper research paper (due latest Jan (due latest Jan 16, 2006)16, 2006) for evaluation for evaluation

Asignment InformationAsignment Information

• Written Proposal for Research Written Proposal for Research due: due: Oct 25, - 2005Oct 25, - 2005

• Term Paper due: Term Paper due: Jan 16-2006Jan 16-2006

• Monitor syllabus for updates & Monitor syllabus for updates & announcementsannouncements

• Contact: - walter.frisch@univie.ac.at Contact: - walter.frisch@univie.ac.at

What is your task ?What is your task ?

1. 1. Select a topic for researchSelect a topic for research (hyperlink in syllabus)(hyperlink in syllabus)

2. 2. Write a ProposalWrite a Proposal (get approval)(get approval)

3. 3. Carry our research and write Carry our research and write term paperterm paper (min 9 pages) (min 9 pages)

Use the doc templateUse the doc template (hyperlink (hyperlink for download in syllabus)for download in syllabus)

Writing a Research ProposalWriting a Research Proposalthe research proposal has two major,the research proposal has two major,

practical functions:practical functions:

• • • It helps you to structure your It helps you to structure your thinking about how to approach an thinking about how to approach an answer to your problem.answer to your problem.

• • • It convinces your adviser and readers It convinces your adviser and readers that you have thought through the that you have thought through the parameters ofparameters of your problem and have your problem and have a good strategy for solving it.a good strategy for solving it.

This question should be a This question should be a combination ofcombination of1. 1. the subject you intend to explore;the subject you intend to explore;

2. the specific question you intend to answer 2. the specific question you intend to answer

3. the significance of your answer in solving 3. the significance of your answer in solving the the problem problem

4. 4. elaboration of the different implications of elaboration of the different implications of the the research question, substantively linking research question, substantively linking it to the it to the setting in which it fits; andsetting in which it fits; and

5. discussion of why the question is important 5. discussion of why the question is important (intellectually, practically, and (intellectually, practically, and

theoretically).theoretically).

Next Course - AgendaNext Course - Agenda

• October 25, - October 25, - 18:30:00 - HS 23 18:30:00 - HS 23

• PresentationPresentation: Proposal for Research : Proposal for Research

• Term Paper IssuesTerm Paper Issues

Readings & ResourcesReadings & Resources

• All course documents are now available All course documents are now available in course description - in course description - see hyperlinks insee hyperlinks in

• Course Home Page:Course Home Page:

http://www.univie.ac.at/frisch/isegov/http://www.univie.ac.at/frisch/isegov/aushaengUniWien/pssyllabusws05.htmaushaengUniWien/pssyllabusws05.htm

• See handout – Readings & Resources See handout – Readings & Resources

Assignment for next Assignment for next meeting - Oct 25, 2005meeting - Oct 25, 2005

1.1. Subscribe to class no. 210004Subscribe to class no. 210004 ASAP ASAP (http://(http://www.univie.ac.atwww.univie.ac.at/frisch//frisch/phpphp//frisch_subscribe.htmlfrisch_subscribe.html))

2.2. Submit your Research Proposal Submit your Research Proposal using theusing the doc.templatedoc.template

3.3. Subscribe to NEP-ICTSubscribe to NEP-ICT

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SSRNSSRN

•Social Science Research Social Science Research NetworkNetworkis an on-line venue providing access is an on-line venue providing access to working papers, of interest to the to working papers, of interest to the eBusiness and eCommerce eBusiness and eCommerce community.community.

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NEP-ICTNEP-ICT Information & Information & Communication Communication TechnologiesTechnologies edited by edited by Walter Frisch. Walter Frisch. SubscribeSubscribe

• Nep-ICT is a division of Social Science Nep-ICT is a division of Social Science Research Network . Research Network .

• NEP (New Economics Papers) is an NEP (New Economics Papers) is an awareness service disseminating awareness service disseminating new working papers by email in 67 new working papers by email in 67 different fieldsdifferent fields

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Monitor Course Description Monitor Course Description for Announcementsfor Announcements

• You will receive e-mail notifications You will receive e-mail notifications and matererialsand matererials

Course Objectives Course Objectives

• How information technological How information technological developments affect social and developments affect social and political systemspolitical systems

• Design and conduct a search of Design and conduct a search of electronic, mass media, Internet and electronic, mass media, Internet and archival materials for use as archival materials for use as documentary material in support of a documentary material in support of a research project research project

THEORIES AND POLICIES FOR THE THEORIES AND POLICIES FOR THE GLOBAL INFORMATION SOCIETY: GLOBAL INFORMATION SOCIETY: DIGITALISATION,DIGITALISATION,

CONVERGENCE AND GLOBALIZATIONCONVERGENCE AND GLOBALIZATION

QuestionsQuestions• Use some time to introduce yourself to Use some time to introduce yourself to

the course description, and familiarize the course description, and familiarize yourself with the aims and objectives yourself with the aims and objectives of the course, the teaching style and of the course, the teaching style and materials, and to settle any questions materials, and to settle any questions about the assignment or exam. about the assignment or exam.

• If you have any other questions about If you have any other questions about the course content, reading materials, the course content, reading materials, etc., now is a good time to raise them. etc., now is a good time to raise them.

. .

..

•See Guidelines for assignments & See Guidelines for assignments & term paper in Course description term paper in Course description

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See You October See You October 25 25

  

Have a nice Have a nice dayday