information technology - birmingham-southern college · phone and mobile devices the information...
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BSCBirmingham-Southern College
Information Technology
Apogee Network Supportwww.myresnet.com/supportPhone: (877) 478-8861 Apogee support is provided 24x7x365. Apogee provides and supports all questions about Cable TV and wireless connections on campus. Both Xbox and PS3 connect fine in residence halls.
BSC Helpdesk Contact Information for StudentsE-Mail: [email protected]: (205) 226-3033, option 2 FAX: (205) 226-7015Hours for phone support: 7:30 AM until 4:00 PM (Monday-Friday)IT HomePage: Helpdesk call answers, detailed references, ethical use, policies, support, residence and wireless
connections, and more: www.bsc.edu/administration/it
BSC Username & Password is for Email, TheSIS, Moodle, off campus or wireless access to Library Databases, Printing, EEIS, and Copiers.
Where to get the login information: Admissions Dept mails a letter.How to change password: https://bscpmp.bsc.edu/pm/BSC Header Links
to IT Systems
Phone and Mobile DevicesThe information that you will need to access your Exchange/Outlook email on your phone:
Username: [email protected]: your existing passwordDomain: <should be left blank or empty>Server: m.outlook.com
On some devices, you may need to also check the following:1) Use secure connection (SSL)2) Accept all SSL certificates
Personal Purchases Both Windows and Mac computers work fine on campus. Some disciplines may favor one type of computer over another. Ask a professor.
Birmingham-Southern College, Apple, and Dell have teamed up to offer special pricing to students. For more information, visit the Apple Education Program or the Dell University Website. Enjoy using our link to Varsity Buys too. All links are provided on the IT helpdesk website.
USB Flash Drives or use online storage options: The BSC IT Department strongly encourages students to use USB drive technology or online/cloud storage for portable storage needs. IT encourages regular backups.
BSC WirelessLocations: almost everywhere on campus (even the lake). Wireless connectivity on campus: 10mg speed
http://www.bsc.edu/administration/it/wireless.cfm
BSC Student PrintingLimit: $30.00 for printing each Fall and Spring terms. More money for printing may be added to a student account if needed.
Campus LabsLab hours: Labs are open according to their building hours. Except: Olin 201, Olin 204, Norton Center Lab - open 24 hrs
1) Open access labs/areas: Humanities Computer Lab 118, Library (All 3 floors), Norton Center Lab, Olin 204
2) Specialized use labs with some open access times: Harbert 301, Humanities Computer Lab 118, Library, ARC, Olin 201, Olin 104, Stevens Science Center 240 3) Specialized use labs:
Harbert 126 Education StudentsHill 41 Music Lab Humanities 122 Language lab for Students
File saving in labs: When in labs, do not save your files on that local computer. Save to your flash drive or an online storage area. Anytime a lab machine reboots or during a power outage, all extra files saved to the computer are automatically removed from the local computer. More info: www.bsc.edu/administration/it/helpdesk/labs.cfm
Humanities 102 Writing CenterOlin 103 ARC TutoringPhillips-Annex 122 Mac Lab for Art Students