infoslips presentation for parent and student statements
TRANSCRIPT
What is a document, actually?
• Transactional content• At a point in time• Customised per recipient• Delivered
And…
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Developer Recipient
“What cannot be made simple cannot be made clear, and what is not clear will not get done.“
- Stephen Bungay
Designed Outcomes - School
• Keep parents details updated• Collect fees• Differentiate from other schools• Distribute reports and interim results• Raise funds
Designed Outcomes - Parent
• Understand my fee structure• Value for money• Are my child(ren) doing well there• Understand child(s) results• Be informed and involved
What makes InfoSlips?
Measure
• By measuring what recipients do and combining it with continual evaluation and improvement processes in order to continually drive the designed outcomes.
Process
• Deliver a seamless experience across desktop. mobile, web and print.
• Composite each document once regardless of device.
• Improve deliverability while not sending what cannot be delivered.
Method
• Brings methodology and science to document design.
• Deliver good, clear and recipient focused communication at every step of the customer journey.
• Comply with Treating Customers Fairly (TCF).
“Bringing documents to life.”